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Current Phase Tasks

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KeyNameLabelsDescriptionAttachmentsStatusResolutionCurrent EnvironmentDates
CHIPED-815 Please fix Spelling.
  • Request_to_team
  • Testing
Please fix spelling to " Private Wish List" and "Shared Wish...
Please fix spelling to " Private Wish List" and "Shared Wish List"
thank you
Backlog Unresolved --
  • CreatedSeptember 6, 2024 5:01 PM
  • UpdatedSeptember 6, 2024 5:01 PM
CHIPED-814 Misspellings WISH LIST for an automated Shared and private wish lists, for new users.
  • Design
  • MVP2
  • Request_to_team
Please fix misspellings to keep consistent as it is the firs...
Please fix misspellings to keep consistent as it is the first thing users see
Backlog Unresolved Staging Site
  • CreatedSeptember 6, 2024 12:49 PM
  • UpdatedSeptember 6, 2024 3:30 PM
CHIPED-813 update the pop up message after Amazon Wish list import
  • MVP2
  • Request_to_team
4) I know it probably has to do with the system issue you ar...
4) I know it probably has to do with the system issue you are in the process of solving but just a heads up that I tested on Stage and after wishlist successfully uploads to Public Wish List...you still get the below popup saying gifts are in My Drafts. Should be changed to gifts are in Public Wish List. Customer clicks on Great and is taken to Public Wish List automatically.
Backlog Unresolved --
  • CreatedSeptember 6, 2024 12:47 PM
  • UpdatedSeptember 6, 2024 12:50 PM
CHIPED-812 remove "add additional delivery address", add * All information is kept confidential and only used when shipping your orders.
  • MVP2
  • Request_to_team
Hi Max Spoke to them team. 1) We definitely think we n...
Hi Max
Spoke to them team.
1) We definitely think we need the recipient name added as you also agreed. However, if the code is working correctly and we can push to production without it today please do so. However, do need it added ultimately we need the name they want the gift mailed to. When do you think you can have the Recipient Name field added? If the customer has a 2nd address on file, reminder that if they select it, then the recipient name associated with that address on the profile should pop up on the recipient Name field you are going to add.
2) We decided to move forward without the "add additional delivery address" functionality as you recommended. Please remove. Ultimately, we feel that taking the user out of the flow is a worse experience than not having ability to add the additional address there.
3) We did notice that under Address, we need to still add the language Charles Provided Prior. Please add this before pushing code to production: * All information is kept confidential and only used when shipping your orders.
* Enter your default address to proceed with the import. All information is kept confidential and only used when shipping your orders."
Backlog Unresolved Not Applied
  • CreatedSeptember 6, 2024 12:45 PM
  • UpdatedSeptember 6, 2024 12:50 PM
CHIPED-811 Update "i" info pop up on Private wish List
  • Design
  • MVP2
  • Request_to_team
Private wish list "i" says that its ONLY available through a...
Private wish list "i" says that its ONLY available through a password protected link.
However, in private wish list section...we are making it optional for the customer to enter a password or not for their private catalogues. IT contradicts.
For now, Please remove the word ONLY from the writeup on the "i" pop up.
Thank You.
Selected for Development Unresolved --
  • CreatedSeptember 4, 2024 9:58 AM
  • UpdatedSeptember 5, 2024 8:11 PM
CHIPED-810 Video Download Bar Not Working on Desktop as in Mobile
  • Design
  • Request_to_team
Hi Team We realized that on desktop when you upload a vid...
Hi Team
We realized that on desktop when you upload a video, it does not show the upload bar uploading the video with line moving from left to right/etc and video thumbnail image showing once video goes through like it does on Mobile.
Is the team aware of this and was this by design or can it be updated to reflect how it works on mobile (Video attached for reference).
thank you.
Selected for Development Unresolved --
  • CreatedSeptember 4, 2024 9:47 AM
  • UpdatedSeptember 5, 2024 9:15 AM
CHIPED-809 Admin section - Please add phone number in Items(Gifts)
  • Design
  • MVP2
  • Request_to_team
Hi Team. It would help us to add Recipient Phone # as shown...
Hi Team. It would help us to add Recipient Phone # as shown (in the admin section) below as this would help us approve gifts quicker than going to another screen. You can add as enhancement. Thanks
Done Done Development Site
  • CreatedSeptember 2, 2024 8:19 PM
  • UpdatedSeptember 6, 2024 9:38 AM
CHIPED-808 Fully funded gift does not show up on wish list when it gets fully funded
  • Client_resolved
  • Development
  • MVP_Warranty
Team please look at this asap. www.chipedin.com/kevinbron...
Team please look at this asap.
www.chipedin.com/kevinbronson had his gift FULLY FUNDED 1.5 hours ago, however you do not see any gift on his wish list. (Priority / Date Added / or Goal reached).
It is perfect in ADMIN so this seems like a big problem. Please fix asap as people are literally clicking on his link trying to see if the gift was funded.
PS. The User received his "Fully Funded" email notification 1/5 hours ago.
Done Done All Environments
  • CreatedAugust 31, 2024 8:06 PM
  • UpdatedSeptember 4, 2024 9:59 AM
CHIPED-807 Production Database not populating Fully Funded Date
  • MVP_Warranty
  • Request_to_client
  • Testing
Hi Team I noticed that Production database is not populatin...
Hi Team
I noticed that Production database is not populating Notified Fully Funded date in the wishlist items table on production database. Again we have 2 gifts that have been fully funded. all other date related data is populating. I checked Stage database and this fully funded date field is populating for notified fully funded. We need this data for a couple of our KPI metrics.
Thanks Team!
Done Done All Environments
  • CreatedAugust 30, 2024 9:02 AM
  • UpdatedSeptember 6, 2024 8:49 AM
CHIPED-806 Thank You Message Email being Sent Multiple times in Error?
  • Delivery
  • MVP2
  • Request_to_team
Hi Max Wanted to share and see if you think we should ope...
Hi Max
Wanted to share and see if you think we should open open a task for this one before I do.
I got the below email to my personal email on Monday 8/26 for one of the 2 gifts that we have gotten fully funded and delivered - with one of them being mine.
I scratched my head because I know I did a thank you video already and sent it to my 2 contributors of my gift but I went and did it again anyhow to make sure it went through.
I then realized that Database also has the Videos table that has this data. It does show my original video on 8/19 was sent and delivered.
So there might be an issue as to why this email was sent out again. We don't obviously want it going out again as it's going to create confusion with customers. See attached.
Email I received:
From: ChipedIn
Date: August 26, 2024 at 10:00:06 AM EDT
To: tejada.luis@gmail.com
Subject: Reminder: Send a thank you message for your gift

ChipedIn Logo
Hi Luis,
We’ve noticed that you have not yet sent a thank you message to your contributors for the below:
Gift Item: QUINEAR Knee Massager with Heat, Air Compression Leg Knee Brace Wrap for Arthritis Pain Relief Eletric Heating for Joint Pain, Cramps and Circulation 3 Modes & 3 Intensities - FSA or HSA Eligible
You may send thanks to your contributors in the form of a video, picture, or message, by clicking here.
Thanks again for using ChipedIn!
https://www.chipedin.com/Luis
Sincerely,
The ChipedIn Team
#HaveYouChippedIn
Backlog Unresolved --
  • CreatedAugust 30, 2024 8:59 AM
  • UpdatedSeptember 3, 2024 1:52 PM
CHIPED-805 Impersonation implementation Estimate Cost
  • Development
  • MVP2
  • Request_to_team
Hi Max, As per our call, can you please get us the estim...
Hi Max,
As per our call, can you please get us the estimate cost of implementing the impersonation feature so we may add gifts for our users and other functionalities.
Update from Max
----
The administrrator should be able to find a user and by pressing on 3 dots, see the menu with an option "Login as user";
Also, the button "login as user" should be in the user account (in admin section)
Done Done Not Applied
  • CreatedAugust 29, 2024 3:17 PM
  • UpdatedSeptember 6, 2024 1:06 PM
CHIPED-804 Adding Gift Process - Issue with going to Draft
  • MVP2
  • Request_to_team
  • Testing
Hi Team Please see loom video explaining this task in det...
Hi Team
Please see loom video explaining this task in detail.
https://www.loom.com/share/1c62e55fb4734c95937e1bf93ab79b45
0) Drafts section automatically being the one in the background when you click on Add Gift. Background screen should remain in the main page where you can see the public wish list/ shared with list/ and private wish list headings.
1) Let's remove the Added to Draft green pop up on the top right that shows up right away when you submit the URL
2) Let's restrict the ability for user to be able to click outside of the pop up box (Currently doing so automatically adds the gift to draft). User should only be able to 1) click on the "x" - Doing so will move the gift to DRAFTS and the screen should go to the DRAFTS section, 2) click on Submit which will then add the gift to the Public section (User should be directed to that section and to the gift they just added) 3) Click on Delete - which will delete the gift and direct the user back to the Public Section.
3) If user clicks on "X" and gift goes to draft...Will lean on your recommendation if we should then have the Added to Drafts green pop up show up as well as the Drafts section or do away with the green pop up completely and user is taken to the Drafts section.
Thank You
Luis
Done Done Staging Site
  • CreatedAugust 29, 2024 1:58 PM
  • UpdatedSeptember 5, 2024 7:05 PM
CHIPED-803 Meting with Charles and Luis - 8-19-2024
Details of the meeting are coming
Backlog Unresolved --
  • CreatedAugust 26, 2024 2:14 PM
  • UpdatedAugust 26, 2024 2:14 PM
CHIPED-802 Sharing button from Amazon.com not working on app
  • Client_resolved
  • MVP2
Hi team When clicking on upload/sharing button on Amazon....
Hi team
When clicking on upload/sharing button on Amazon.com and copy/pasting it on chiped in…it’s not pasting the url but just the name of the item and therefore we get an error message. It works when you do the same directly from the Amazon app. But not Amazon site.
Please see screenshot video from my iPhone. This is on stage.
Done Done Staging Site
  • CreatedAugust 26, 2024 11:04 AM
  • UpdatedSeptember 6, 2024 3:54 PM
CHIPED-801 ChipedIn Link go to 404
  • Development
  • Manager_resolved
Team. When we check some influencers that have ChipedIn adde...
Team. When we check some influencers that have ChipedIn added to their link tree and click it, it goes to 404. When we copy the link it goes to https://www.chipedin.com/.
However if we copy the link and open in another browser it works.
Any reason why this could be? We assume it has to do with the old
ChipedIn but please let us know.
Backlog Unresolved --
  • CreatedAugust 26, 2024 12:03 AM
  • UpdatedAugust 27, 2024 11:54 PM
CHIPED-800 Issues with Shared and Private Wish Lists
  • Design
  • MVP_Warranty
  • Request_to_team
Hi Max, Here is loom link 
https://www.loom.com/share/dd...
Hi Max,
Here is loom link 
https://www.loom.com/share/ddf3f7366ed44c00a0176b287b6bb7a6?sid=87a1a28f-ac59-489d-9d1e-e0a77ee0084a

After reviewing the shared and private wish list, we’ve encountered 2 things


1. We’ve noticed on the loom video when a person is given a link from another user and views their shared/private wish list, the headline shows all 3 wish lists. (Public, shared, private) However, when user clicks on this it goes to that user’s wish list. This is incorrect as the heading should only be 2 things. A) Shared and public. B) Private and public. ***Both should go to the sender’s link not the person viewing the wish list.*** As per Figma you will see the correct flow as to what is just explained.


2a Missing “Add a Gift” Button: The “Add a Gift” blue button, which was present in both the shared and private wish lists, appears to be missing. Could we please add this button back?

2b When one clicks “add a gift” please ensure that in “edit gift details”, that “Select Wish List Type” is defaulted to where the user is adding a gift. Ex. If user is in shared and adds a gift, should automatically default shared.


Please include this before you do your hot fix tomorrow morning
Thanks
In Progress Unresolved --
  • CreatedAugust 23, 2024 12:37 AM
  • UpdatedAugust 28, 2024 9:27 AM
CHIPED-799 (DEV)When adding a gift to the public wishlist, an error occurs.
When adding a gift to the public wishlist, an error occurs.
Done Done --
  • CreatedAugust 22, 2024 4:37 AM
  • UpdatedAugust 28, 2024 9:43 AM
CHIPED-798 Monitor and Debug Compatibility Issues Between Docker, PHP, and Other Services (e.g., MySQL, Redis)
  • Support
  • System_Admin
Monitor for and debug any compatibility issues that arise be...
Monitor for and debug any compatibility issues that arise between the Dockerized PHP application and other services like MySQL, Redis, or Nginx. Ensure that the versions of these services are compatible with the PHP version being used. For example, if the application is running PHP 8.x, verify that the MySQL driver is up-to-date to avoid database connection issues. Test the application thoroughly to catch any configuration mismatches that could lead to runtime failures.
* Monitor for compatibility issues between PHP and services like MySQL, Redis, Nginx.
* Ensure that service versions are compatible with the PHP version used in Docker.
* Test database connectivity and session management for potential issues.
* Debug any service-related issues that arise during testing.
Backlog Unresolved --
  • CreatedAugust 21, 2024 5:22 PM
  • UpdatedAugust 21, 2024 5:22 PM
CHIPED-797 Test Docker Containers for PHP-Related Bugs During CI/CD Pipeline Execution
  • Support
  • System_Admin
During the CI/CD pipeline execution, test the Docker contain...
During the CI/CD pipeline execution, test the Docker containers for common PHP-related bugs, such as issues with file permissions, missing dependencies, or memory limit errors. Ensure that the php.ini configuration is correctly set (e.g., memory limits, upload limits) to avoid runtime errors. Create automated tests within the CI pipeline to detect these issues early and prevent them from reaching production.
* Run tests on Docker containers during CI/CD pipeline execution.
* Check for PHP-related bugs (e.g., file permission issues, missing dependencies).
* Verify php.ini settings (memory limits, upload limits) are properly configured.
* Set up automated tests in the CI pipeline to detect PHP issues early.
Backlog Unresolved --
  • CreatedAugust 21, 2024 5:20 PM
  • UpdatedAugust 21, 2024 5:20 PM
CHIPED-796 Audit CI/CD Pipelines in GitLab for Efficient Docker Build and Deployment Processes
  • Support
  • System_Admin
Review the CI/CD pipelines configured in GitLab to ensure th...
Review the CI/CD pipelines configured in GitLab to ensure they efficiently build and deploy Docker containers. Check that Docker images are being built with appropriate caching to reduce build times. Ensure that environment variables are securely handled during the build process, and verify that each stage of the pipeline (build, test, deploy) is functioning as expected. If the pipeline uses outdated runners or unnecessary steps, optimize or remove them.
* Review CI/CD pipeline configuration in GitLab.
* Ensure Docker images are built with caching enabled for efficiency.
* Check that environment variables are securely handled.
* Optimize or remove outdated pipeline steps.
* Verify that the pipeline stages (build, test, deploy) work as intended.
Backlog Unresolved --
  • CreatedAugust 21, 2024 5:20 PM
  • UpdatedAugust 21, 2024 5:20 PM
CHIPED-795 Validate and Update Dependencies in Dockerfile for Correct PHP Library Versions
  • Support
  • System_Admin
Inspect the Dockerfile of each PHP-based container and ensu...
Inspect the Dockerfile of each PHP-based container and ensure that the correct versions of libraries and extensions are being installed. For example, check that the correct version of Composer is used to avoid compatibility issues with package installation. Additionally, verify that other critical libraries like gd, openssl, and zlib are correctly configured and not causing issues due to mismatches between PHP versions and library versions.
* Review the Dockerfile for correct PHP library versions.
* Ensure Composer is properly installed and configured.
* Verify that essential libraries (gd, openssl, zlib) are compatible with the PHP version.
* Test library functionality in the container to catch potential bugs.
Backlog Unresolved --
  • CreatedAugust 21, 2024 5:19 PM
  • UpdatedAugust 21, 2024 5:19 PM
CHIPED-794 Review and Update Docker Containers to Use Stable PHP Versions
  • Support
  • System_Admin
Review all Docker containers currently running PHP. Ensure t...
Review all Docker containers currently running PHP. Ensure they are using stable, supported PHP versions (e.g., PHP 7.4, 8.0, or 8.1). If any containers are using deprecated versions (e.g., PHP 5.x or 7.0), update them to the latest stable release. Test the application after updating to catch any potential compatibility issues with the codebase. Ensure that extensions like mbstring, curl, and pdo_mysql are properly installed and compatible with the new PHP version.
* Identify Docker containers using PHP.
* Verify the PHP version being used in each container.
* Upgrade deprecated versions to the latest stable release.
* Test application functionality after the upgrade.
* Check for compatibility with libraries and extensions (e.g., mbstring, curl).
Backlog Unresolved --
  • CreatedAugust 21, 2024 5:18 PM
  • UpdatedAugust 21, 2024 5:18 PM
CHIPED-793 Plan and Document Future Optimizations Based on Server Performance and Audit Findings
  • Support
  • System_Admin
Based on the findings from the server audit and performance ...
Based on the findings from the server audit and performance monitoring, plan future optimizations. Document all planned improvements and set timelines for their implementation. Communicate the plan with relevant stakeholders and adjust it based on feedback.
* Review audit findings and performance data to identify areas for improvement.
* Create a detailed optimization plan with timelines for implementation.
* Document the planned optimizations and share with stakeholders.
* Adjust the plan based on stakeholder feedback and progress.
Backlog Unresolved --
  • CreatedAugust 21, 2024 5:00 PM
  • UpdatedAugust 21, 2024 5:00 PM
CHIPED-792 Evaluate and Implement DDoS Protection and Other Network Security Measures
  • Support
  • System_Admin
Evaluate the current DDoS protection measures in place and e...
Evaluate the current DDoS protection measures in place and enhance them as needed. Consider implementing Cloudflare or similar services for added protection. Additionally, implement other network security measures such as rate limiting and IP filtering to prevent attacks.
* Assess current DDoS protection measures and enhance them if necessary.
* Consider integrating Cloudflare or similar services for additional protection.
* Implement network security measures like rate limiting and IP filtering.
* Test the effectiveness of the implemented security measures.
Backlog Unresolved --
  • CreatedAugust 21, 2024 5:00 PM
  • UpdatedAugust 21, 2024 5:00 PM
CHIPED-791 Establish and Test a Comprehensive Backup Plan for Customer-Uploaded Sensitive Documents
  • Support
  • System_Admin
Create a secure backup plan specifically for customer-upload...
Create a secure backup plan specifically for customer-uploaded sensitive documents (space objects / s3). Ensure backups are encrypted and stored in a secure location. Test the restoration process regularly to verify that sensitive data can be recovered without integrity issues.
* Create a backup plan for sensitive documents with encryption.
* Store backups securely with restricted access.
* Regularly test the restoration of sensitive documents.
* Ensure the integrity of restored data and document results.
Backlog Unresolved --
  • CreatedAugust 21, 2024 4:59 PM
  • UpdatedAugust 21, 2024 4:59 PM
CHIPED-790 Conduct daily Log Reviews for Unusual Activities or Potential Security Breaches
  • Support
  • System_Admin
Review server and application logs on a regular basis to det...
Review server and application logs on a regular basis to detect unusual activities or potential security breaches. Use log management tools like ELK Stack or Graylog to aggregate logs and set up automated alerts for specific security events. Investigate and address any anomalies found in the logs.
* Aggregate logs using tools like ELK Stack or Graylog.
* Set up automated alerts for specific security events (e.g., failed login attempts).
* Review logs for unusual activities or potential security threats.
* Investigate and resolve any anomalies detected in the logs.
Backlog Unresolved --
  • CreatedAugust 21, 2024 4:58 PM
  • UpdatedAugust 21, 2024 4:58 PM
CHIPED-789 Configure and Monitor Performance Metrics for CPU, Memory, Disk Usage, and Network Bandwidth
  • Support
  • System_Admin
Set up continuous monitoring of the server's CPU, memory, di...
Set up continuous monitoring of the server's CPU, memory, disk usage, and network bandwidth. Use monitoring tools like Nagios, Zabbix, or Prometheus to collect data and set up alerts for unusual spikes or performance bottlenecks. Analyze performance trends and plan optimizations as needed.
* Install and configure monitoring tools (e.g., Nagios, Zabbix, Prometheus).
* Monitor CPU, memory, disk usage, and network bandwidth.
* Set up alerts for unusual spikes or resource bottlenecks.
* Analyze performance data and plan necessary optimizations.
Backlog Unresolved --
  • CreatedAugust 21, 2024 4:57 PM
  • UpdatedAugust 21, 2024 4:57 PM
CHIPED-788 Apply Regular Software Patches and Perform Routine Updates for All Installed Software
  • Support
  • System_Admin
Regularly check for and apply software patches and updates f...
Regularly check for and apply software patches and updates for all installed software, including web servers, databases, and other critical applications. Schedule updates during low-traffic periods and verify that services restart properly after patching.
* Check for software updates for web servers, databases, and applications.
* Schedule updates during low-traffic periods to minimize disruption.
* Apply updates and verify successful restarts of all services.
* Document completed updates and notify relevant stakeholders.
Backlog Unresolved --
  • CreatedAugust 21, 2024 4:56 PM
  • UpdatedAugust 21, 2024 4:56 PM
CHIPED-787 Set Up Automated Daily and Weekly Database Backups with Regular Integrity Testing
  • Support
  • System_Admin
Configure automated daily and weekly backups for all critica...
Configure automated daily and weekly backups for all critical databases. Ensure backups are stored securely and have redundancy. Regularly test backup restoration to ensure data integrity. Set up notifications for successful and failed backups.
* Set up automated daily and weekly backups for all databases.
* Store backups securely with redundancy (e.g., cloud storage, external drives).
* Test backup restoration regularly to ensure data can be recovered.
* Configure notifications for backup successes and failures.
Backlog Unresolved --
  • CreatedAugust 21, 2024 4:55 PM
  • UpdatedAugust 21, 2024 4:55 PM
CHIPED-786 Conduct Access Control Audit and Enforce Strong Access Policies
  • Support
  • System_Admin
Audit all user accounts and access controls, ensuring that o...
Audit all user accounts and access controls, ensuring that only authorized personnel have access to the server. Remove any unused or unnecessary accounts. Enforce the use of SSH keys and disable password-based logins for added security. Document changes and notify users of new access policies.
* Audit all user accounts and remove unnecessary accounts.
* Enforce SSH key authentication and disable password logins.
* Document access changes and inform users of updated policies.
Backlog Unresolved --
  • CreatedAugust 21, 2024 4:54 PM
  • UpdatedAugust 21, 2024 4:54 PM
CHIPED-785 Implement and Audit Firewall Configuration for Secured Server Access
  • Support
  • System_Admin
Review and configure the firewall to ensure only necessary p...
Review and configure the firewall to ensure only necessary ports and services are accessible. Implement rules to allow traffic only from trusted IP addresses and block all other unnecessary traffic. Test the configuration by attempting to access the server from both allowed and restricted IPs.
* Review current firewall settings and open ports.
* Close unnecessary ports and restrict access to trusted IP addresses.
* Implement firewall rules to block unauthorized traffic.
* Test access from trusted and untrusted IPs to validate firewall configuration.
Backlog Unresolved --
  • CreatedAugust 21, 2024 4:53 PM
  • UpdatedAugust 21, 2024 4:53 PM
CHIPED-784 Review and Apply Security Patches to All Server Components
  • Support
  • System_Admin
Review available security patches for the server's operating...
Review available security patches for the server's operating system, web server, database, and any third-party software. Apply these patches during a maintenance window, ensuring minimal disruption. Verify successful installation by checking version numbers and performing basic functionality tests.
* Review available security patches for OS, web server, and database.
* Schedule and apply patches during a maintenance window.
* Verify patch installation by checking software versions.
* Test basic functionality to ensure the system remains operational after patching.
Backlog Unresolved --
  • CreatedAugust 21, 2024 4:51 PM
  • UpdatedAugust 21, 2024 4:52 PM
CHIPED-783 Mobile version Android - Fix popup after gift payment. (Thanks For Your Contrabution)
  • MVP_Warranty
Fix the popup after the gift payment. (Thanks For Your Contr...
Fix the popup after the gift payment. (Thanks For Your Contrabution)
*Environment :*
Galaxy A12 *720 × 1600 Android 12*
Galaxy A14 *1080 x 2408 Android 13*
Done Done --
  • CreatedAugust 20, 2024 9:38 AM
  • UpdatedAugust 28, 2024 9:44 AM
CHIPED-782 Mobile version Android - Adding a gift to checkout
  • Client_resolved
  • MVP_Warranty
If we have store credit or promotional credit, adding an ite...
If we have store credit or promotional credit, adding an item to the cart becomes very difficult
*Environment :*
Galaxy A12 *720 × 1600 Android 12*
Galaxy A14 *1080 x 2408 Android 13*
Done Done --
  • CreatedAugust 20, 2024 9:28 AM
  • UpdatedAugust 28, 2024 8:18 PM
CHIPED-781 Shared or Private Wish List Enhancement
  • Client_resolved
  • Development
  • MVP2
Hi Max As per our meeting, We have seen a lot of feedback...
Hi Max
As per our meeting, We have seen a lot of feedback in regards to confusion of our wish lists. We will need to do the following to fix.
1A No Gifts Added Yet Page – Please substitute word “main” for “public”. 1B Please also change the ICON to the wish list scroll icon (we have sent this a few times in the past. This also needs to be changed on the other "New collection" Aqua colored buttons).
2 Edit Gift Details – As per your suggestion, when a user selects Shared or Private wish list and they DO NOT have a DEFAULT ADDRESS, please include a drop down where we will have a default “My Shared Wish List”, so they do not break the journey and able to submit gift on the edit gift details (please make sure name can be edited when they go into the collection section). Please also do this for “My Private Wish List”(please make sure PW is not included so they may add a PW at a later time).
3 New Collection – Please add “Upload Cover Image” instead of “upload Image”. Please also add the provided respected default image for Shared/Private Wish Lists. User may then have the option to upload their own picture at any time.
Done Done Staging Site
  • CreatedAugust 20, 2024 12:18 AM
  • UpdatedSeptember 6, 2024 4:10 PM
CHIPED-780 Google Search Console Set up
  • Client_resolved
  • Development
  • MVP2
Hi Max After researching the google search console, we di...
Hi Max
After researching the google search console, we discovered that we had previously used chipedinmanager@gmail.com and currently still has a lot of data points. Please note that we do note have any account set up for our current account ChipedInapp@gmail.com
Please take a look at this immediately, so you can assist in creating the site map. We will look for your recommendation if we either should continue to use the previous gmail to link our site map or create a new account.
We need to really get this fixed so that Chipedin.com goes to the 404 message shown at our meeting.
We can also try to add in the details, but look for your direction in where to do so.
***Password credentials were sent to your email***
Done Done Production Site
  • CreatedAugust 19, 2024 11:45 PM
  • UpdatedAugust 29, 2024 11:28 AM
CHIPED-779 Load Balancer for hosting
  • Development
  • Request_to_team
Please check with team if you need to create load balancer o...
Please check with team if you need to create load balancer or we can use our potential credits with AWS or Digital Ocean
Backlog Unresolved --
  • CreatedAugust 19, 2024 4:06 PM
  • UpdatedAugust 19, 2024 4:06 PM
CHIPED-778 Uploading video Errors
  • Development
  • Request_to_team
Hi team 3 parts to this task. Please see below. Just tried...
Hi team
3 parts to this task. Please see below.
Just tried to upload my thank you video for our 1st fully funded gift which was mine here. The process of uploading a video still needs work. The video is 66mb.
1)around the 1 min mark you see that I got the something went wrong red pop up on top and the blue scroll bar goes away. However, the video did upload (a normal user wouldn’t know though. I went to profile settings and to the thank you messages section to see that the video showed on the thumbnail which is how I was able to confirm that it actually went through ). A) we need the red error pop up message to stop showing when a video actually goes through and instead a green pop up message says Video Uploaded Successfully or whatever you suggest to occur. Also the video should show on the thumbnail here just as it does on the profile settings section.
2) when I then went to profile settings- thank you messages and I selected the gift to send the thank you video to. I had to do it 3 times and the first 2 times I got the red message on top that says “no query results for model…” we need to find out why that is coming up and remove. Is there a pop up after email is sent, that confirms email has been sent? If not, can this be added so user knows for sure it was sent successfuly?
3)the message that says “you’re about to send 2 emails to all your contributors” is grammatically incorrect. Please change to: You’re about to send an email to your contributors: 2 Total”
Thanks team
Selected for Development Unresolved --
  • CreatedAugust 19, 2024 11:27 AM
  • UpdatedSeptember 5, 2024 1:48 PM
CHIPED-777 Missing Fees on Funded Gift on app
  • Client_resolved
  • Design
  • MVP_Warranty
Hi Team On one of our 2 first fully funded gifts, this on...
Hi Team
On one of our 2 first fully funded gifts, this one being mine. Giftag: Luis Gift ID: 1249 On chipedin when you click on the price breakdown for some reason the shoppers fee and credit card processing fee are listed as Zero despite Admin showing the correct charges.
Can you please check as to why and whats causing it and fix if needed.
Thank You
Done Done --
  • CreatedAugust 19, 2024 9:34 AM
  • UpdatedAugust 28, 2024 10:47 PM
CHIPED-776 Contribution Processing Error Pop up Messages - POP up message for contribution stripe
  • Design
  • MVP2
  • Request_to_team
Hi Max As shown to you last week, we need to have 2 diffe...
Hi Max
As shown to you last week, we need to have 2 different pop ups (contact support VS "Card_declined". Please ensure these 2 pop ups are showing.
FYI:
1 For the pop up showing "Contact support" this was sent on tasks many times to fix months ago, but not sure why it was not done. We should NOT be charged for this.
2 For new pop up when STRIPE OR PAYPAL code shows "Card_Declined", please add the provided pop up. We can be billed for adding this pop up.
Thank you
Done Done Development Site
  • CreatedAugust 19, 2024 2:11 AM
  • UpdatedSeptember 5, 2024 1:17 PM
CHIPED-775 Capitalize c in "collection" under shared and private wish list collection view
  • Client_resolved
  • Design
  • MVP2
Capitalize c in "collection" under shared and private wish l...
Capitalize c in "collection" under shared and private wish list collection view. Please refer to screenshots provided.
Done Done --
  • CreatedAugust 18, 2024 10:11 PM
  • UpdatedAugust 29, 2024 10:02 AM
CHIPED-774 “Wish list” missing from “my wish list” mobile
  • Client_resolved
  • Design
  • MVP_Warranty
Team - why was this changed? The word wish list is removed ...
Team - why was this changed? The word wish list is removed from the top in MOBILE. For Desktop the text looks very small. Please fix and let us know why this may have happened.
Done Done --
  • CreatedAugust 18, 2024 10:04 PM
  • UpdatedAugust 31, 2024 8:59 AM
CHIPED-773 Privacy Password without needing PW and red notification
  • Development
  • MVP_Warranty
  • Request_to_team
When in Private Wish List, when a user selects to not use a...
When in Private Wish List, when a user selects to not use a pw, and then submits, it does not allow you to do so, and a red notification.
Please fix this and also remove the red notification.
Selected for Development Unresolved --
  • CreatedAugust 17, 2024 12:01 AM
  • UpdatedAugust 28, 2024 5:25 PM
CHIPED-772 Search Feature (MVP 2)
  • Design
  • Request_to_client
Hi Max Please provide us with a quote / hours to have cap...
Hi Max
Please provide us with a quote / hours to have capability to search
We will search by GiftTag or Name as shown.
In Progress Unresolved --
  • CreatedAugust 16, 2024 11:52 PM
  • UpdatedSeptember 7, 2024 11:00 PM
CHIPED-771 Adding Gift - Going to Public vs Draft.
  • Client_resolved
  • Design
Hi Team We reviewed this on a call with Max a few hours a...
Hi Team
We reviewed this on a call with Max a few hours ago live.
1) When adding a gift in mobile or desktop and the user has a $5 promo credit that applies to the gift and the pop up box attached pops up - Please do not show the "x" on the top right (remove) as well as remove the ability for the user to click anywhere outside of the pop up box and cause to leave the page...the only option should be for the customer to hit Okay button and then the customer should be redirected to the public wish list. (should not be redirected to the "Success" attached screen.
2) If the user doesn't have the $5 promo available or it is not applicable to the gift because it is below $50...then the first screen that should pop up is the attached "success" screen but same thing...Please remove the "X" button and that clicking outside of the box has any effect...customer should only be able to click on Go to Wish Lists or Add Gift or Wish List
Thank You.
Done Done --
  • CreatedAugust 16, 2024 4:48 PM
  • UpdatedAugust 29, 2024 10:27 AM
CHIPED-770 Delivery Address NOTE
  • Client_resolved
  • Development
  • MVP2
Please add this note next to "Delivery" to provide security ...
Please add this note next to "Delivery" to provide security for our gift recipients:
(We’ll use this information only for shipping your orders.)
----
"All information is kept confidential and only used when shipping your orders."
----
All the above sentences into all pages below where the user can select the address.
1) registration page
2) Settings page
3) edit gift details.
Done Done --
  • CreatedAugust 16, 2024 4:25 PM
  • UpdatedSeptember 3, 2024 1:11 AM
CHIPED-769 Amazon Wish List Import / Add Default Mailing Address
  • Development
  • MVP2
  • Request_to_team
Hi Max As mentioned on meeting, please let us know how mu...
Hi Max
As mentioned on meeting, please let us know how much time/cost to add to the current pop up when importing an AMAZON WISH LIST with NO DEFAULT ADDRESS.
As we discussed, I'd like to enhance the pop up so that if a user adds an amazon wish list link with no address, the pop up expands with an the 4 address fields (address / city / state/ zip). The message will say" Enter your default address to proceed with the import. We’ll use this information only for shipping your orders."
Once user enters their address, they simply just need to submit. The information then gets fed into setting, and import proceeds as normal.
The items are then imported directly into the PUBLIC wish list, where user can later go to edit each item as they please.
Thank you
------------
Show the following sentences before the 4 fields in the pop up.
"Enter your default address to proceed with the import. All information is kept confidential and only used when shipping your orders."
Done Done Staging Site
  • CreatedAugust 16, 2024 4:21 PM
  • UpdatedSeptember 7, 2024 5:37 AM
CHIPED-768 Store credit should not be negative
  • Client_resolved
  • MVP2
  • MVP_Warranty
If the store credit is negative, it breaks the calculation l...
If the store credit is negative, it breaks the calculation logic and causes errors related to calculations as well as promotional credits.
 
 
 
 
 
Done Done --
  • CreatedAugust 16, 2024 8:59 AM
  • UpdatedAugust 21, 2024 9:40 PM
CHIPED-767 Gift Tag on Delivery Status incorrectly showing Admin's Gift tag not customer
  • Delivery
  • MVP2
  • Request_to_team
Hi Team On Delivery Status section on admin...the wrong G...
Hi Team
On Delivery Status section on admin...the wrong Gift Tag is showing (it is showing the Admin's gift tag)....It should show the customer/user's gift tag who is receiving the gift.
Please make update.
Thank You.
Selected for Development Unresolved --
  • CreatedAugust 15, 2024 10:07 PM
  • UpdatedSeptember 3, 2024 5:58 AM
CHIPED-766 Apply $5 Promo CHECKBOX not appearing yet applied to contribution.
  • Client_resolved
  • Development
Please have checkbox appear.
Done Done --
  • CreatedAugust 15, 2024 9:12 PM
  • UpdatedAugust 24, 2024 9:42 PM
CHIPED-765 Apply $5 Promo not appearing on all gifts
  • Client_resolved
  • Development
  • MVP_Warranty
Please review video. We just added new gifts and randonly s...
Please review video. We just added new gifts and randonly see only a few items showing the" apply $5 Promo " check box Gift ID is 6124 is one item that does not have the check box for promo when I tried to purchase it with my credit.
Done Done --
  • CreatedAugust 15, 2024 8:40 PM
  • UpdatedAugust 24, 2024 9:38 PM
CHIPED-764 $5 Promo Code Box Not Clickable
  • Client_resolved
  • Testing
Hi Team $5 promo code box is not clickable. We tried on ...
Hi Team
$5 promo code box is not clickable. We tried on mobile and desktop. Myself Amine and Charles in each of our devices.
Let's please fix ASAP.
https://www.loom.com/share/abb05d7d427c40b7bfa4512541306318?sid=e20e70d2-9dae-4d21-8ef7-135cd321becd
Thank You Team
Done Done --
  • CreatedAugust 15, 2024 7:20 AM
  • UpdatedAugust 16, 2024 10:15 AM
CHIPED-763 Admin Notes Section under Gifts
  • Client_resolved
  • Development
  • MVP2
Hi, Thanks for adding the “Admin Notes” section under the i...
Hi,
Thanks for adding the “Admin Notes” section under the item section in the database. However, it looks like it’s not showing up in the database yet. Could you please add this. Thanks
Done Done --
  • CreatedAugust 14, 2024 11:22 PM
  • UpdatedAugust 15, 2024 9:19 PM
CHIPED-762 On Admin - Can't make updates to an Acct if user didn't enter certain data
  • Client_resolved
  • MVP2
  • Testing
Good Morning Team Please see video below. On Admin, I ca...
Good Morning Team
Please see video below. On Admin, I can't update an account and Save my updates...I get an error message...if the customer did not enter certain things at sign up such as address.
Please update system so Admins can make any update in the system at any time regardless of what missing fields there are.
https://www.loom.com/share/cd65a18807fd4a50a60032f875667176?sid=6f3e5f64-00e3-467b-a487-d71e0f218e86
Thank You
Done Done --
  • CreatedAugust 13, 2024 6:43 AM
  • UpdatedAugust 15, 2024 7:52 AM
CHIPED-761 Issue with send thank you messages
  • Client_resolved
  • Development
  • MVP2
Hi Noticed some issues with thank you messages. 1. Added ...
Hi Noticed some issues with thank you messages.
1. Added a new thank you video and my gift tag does not show up on it like it should. Shows only on some thank you messages. Ex. https://stage.chipedin.com/videos/195 has a GiftTag and https://stage.chipedin.com/videos/216 (added just now) does not have a gifttag. You may also reference screenshots provided. Please ensure GiftTag hyperlink shows up on every thank you message.
2. Also noticed in my profile that all fully funded gifts the send a thank you is greyed out for some reason in staging. You can see that in screenshot as well.
Done Done --
  • CreatedAugust 13, 2024 12:29 AM
  • UpdatedAugust 18, 2024 11:33 PM
CHIPED-760 Ability to update address for a gift after the gift was approved
  • MVP2
  • Request_to_team
  • Support
Make an update to the gift form, so user can update the addr...
Make an update to the gift form, so user can update the address even after the gift was approved. 
Make sure other fields are grayed out (Price, qty, color, size, name and description); Only Address and high priority or not user would be able to change.
Backlog Unresolved Development Site
  • CreatedAugust 12, 2024 8:37 PM
  • UpdatedSeptember 7, 2024 11:04 PM
CHIPED-759 Android User Behavior when registering their 4 digit code
  • Client_resolved
  • Development
Hello We have received 2 complaints about android user be...
Hello
We have received 2 complaints about android user behavior when entering their 4 digit verification code. Supposedly usually there is a pop up screen that should appear and website stays on page for user to enter their 4 digit code. I believe they are not able to do this which prevents them from registering. As we do not have android phones, can you please check the overall behavior and ensure user has the ability to register. Just want to make sure there are no bottle necks and they can seamlessly register like IOS users. Thanks
Done Done --
  • CreatedAugust 12, 2024 11:26 AM
  • UpdatedAugust 15, 2024 7:48 AM
CHIPED-758 Apple Pay/ Google pay from stripe
  • Development
  • MVP_Warranty
  • Request_to_team
Hi. As shown to Max, we have already checked off in Stripe b...
Hi. As shown to Max, we have already checked off in Stripe being able to accept Apple Pay and Google pay. This would help conversions and convenience from our customers as they are using paypal(which we lose money on). Can you see why it may not be working on our end?
Thanks. Can send screen shot or call them if it helps to save you some time.
Selected for Development Unresolved --
  • CreatedAugust 9, 2024 6:13 PM
  • UpdatedSeptember 5, 2024 4:47 AM
CHIPED-757 Profile Circle Pic showing twice as Follower
  • Client_resolved
  • Delivery
  • MVP_Warranty
Hi Team With my profile gifttag: Luis I went to my frie...
Hi Team
With my profile gifttag: Luis I went to my friend Phil's page: chipedin.com/Phill and added Followed him.
When I then went to his page I saw that my profile circle pic showed twice next to "Following" on his profile.
I never seen that before. Can you please adjust to just 1 circle and also see what might have caused this?
I checked database and it shows that I did start following him around the time i did today on 8/9/24.
Done Done --
  • CreatedAugust 9, 2024 3:56 PM
  • UpdatedAugust 18, 2024 11:33 PM
CHIPED-756 Linking non registered contributions to future registered user with same email.
  • Design
  • MVP2
  • Request_to_team
As talked with Max Scenario: a non registered user makes ...
As talked with Max
Scenario: a non registered user makes a contribution then after decides to register.
Can/should we connect their non registered contribution? Is it suggested and do you foresee any issues if we decided to do this?
Question:
1) what is the hierarchy/ most unique identifier for a user? If we used the email to connect the old contribution if user registers at a later time, what happens if later they want to change their email?
2) what is the standard hierarchy for normal platforms as we sometimes see when you login, ask for a email address OR username? We are thinking the system hierarchy is by using the email as non registered users do not have a giftid.
Once you answer question and provide your potential suggestion, we will decide if we should connect older contributions to user
Backlog Unresolved --
  • CreatedAugust 9, 2024 1:36 AM
  • UpdatedSeptember 3, 2024 4:00 AM
CHIPED-755 Font size for big item contributions
  • Client_resolved
  • Design
  • MVP2
Please reference pictures to see font size comparisons when ...
Please reference pictures to see font size comparisons when 4 digit bs 6 digit contributions.
1) as mentioned, please adjust font size for 4 digits so that it does not look crowded. We did a test and it looks good and not crowded when there is 6 digits so please adjust.
2) noticed you are missing commas in some areas
Done Done --
  • CreatedAugust 9, 2024 1:18 AM
  • UpdatedAugust 26, 2024 11:37 AM
CHIPED-754 @jp81 registered but picture is not showing up
  • Client_resolved
  • Design
  • MVP2
Team This user registered at 9:11pm and made 2 contributi...
Team
This user registered at 9:11pm and made 2 contributions at 9:30pm. (He did not upload a picture before his contribution)
However when he did upload his picture, it is not showing up on the meter, contribution message or top gifters .
Is this due to you fixing the anonymous/non registered user
Or
There is a bug where once a user upload their picture, it should reflect everywhere there is a contribution / message.
Please add picture and investigate so they doesn’t for when we launch today.
Done Done --
  • CreatedAugust 8, 2024 1:53 PM
  • UpdatedAugust 18, 2024 11:33 PM
CHIPED-753 Add TikTok to social media
  • Client_resolved
  • Design
  • MVP2
Not sure why it wasn’t added but please add TikTok to social...
Not sure why it wasn’t added but please add TikTok to social media as that is what most creators used. We noticed that “mail” is there and it doesn’t even work so you may substitute it with this.
Done Done --
  • CreatedAugust 8, 2024 1:24 PM
  • UpdatedAugust 18, 2024 11:32 PM
CHIPED-752 HIgh Priority Does not work
  • Development
  • MVP_Warranty
  • Request_to_team
Team We noticed after some testing that "High Priority" b...
Team
We noticed after some testing that "High Priority" button does not work on admin regardless if item has been approved/not approved(it is currently grayed out). Please look into this as soon as you can
A user/admin needs to have the ability to edit and change their gift to "high priority" whenever they would like to and currently can not.
Done Done Development Site
  • CreatedAugust 8, 2024 10:04 AM
  • UpdatedSeptember 6, 2024 9:53 AM
CHIPED-751 Unable to save in admin
  • Client_resolved
  • Development
  • MVP_Warranty
Hi, We cannot save in stage or production. We tried to cha...
Hi,
We cannot save in stage or production. We tried to change prices/high priority on gifts that have been approved/ not approved. Unfortunately it gets timed out and does not save.
Done Done --
  • CreatedAugust 7, 2024 11:18 PM
  • UpdatedAugust 19, 2024 12:00 AM
CHIPED-750 stage server upgrade
  • Client_resolved
  • MVP2
Ran into the issue with the deployment. We looked int the...
Ran into the issue with the deployment.
We looked int the server and it started hanging up.
analysed the performance, lack of vCPU. 
Had to talk to Charles and result upgraded servers to 4 vCPUs
Done Done --
  • CreatedAugust 7, 2024 3:34 PM
  • UpdatedAugust 19, 2024 12:00 AM
CHIPED-749 Size and color is not admin
  • Client_resolved
  • Development
  • MVP2
Hi, We've noticed size and color is not on admin under ed...
Hi,
We've noticed size and color is not on admin under editing a gift. Also please add an internal notes section as you did the same for user.
Done Done --
  • CreatedAugust 7, 2024 11:57 AM
  • UpdatedAugust 18, 2024 11:59 PM
CHIPED-748 Sharing Templates Twitter/X and others
  • Development
  • Manager_resolved
Hi. There are some issues with sharing templates. 1.***Hig...
Hi.
There are some issues with sharing templates.
1.***Highest priority in this task is twitter/X duplicates. I have provided some screenshots with some examples of the issue with twitter/X. Please ensure none of the twitter/X templates have duplicate messages and looks according to what we provided in the Figjam link earlier. "https://www.figma.com/board/xNl8No3Bk83fs3vSHvI8HI/Sharing-Template?node-id=1-12&t=04MckQeynGjLqiPr-1"
2. Add “Hello” to shared and private wish list email sharing template. (Was not included in the message)
3. Please be sure in thank you video sharing include the “Here’s a message from me to you”(Thank you video sharing did not include this) and both goal reached sharing and thank you templates both should say “chipping in”. (Message says "Chipping towards" which is incorrect)
4. Please ensure for when sharing a gift it says “Check out this item on my @chipedinapp 'wish list'”. (Did not include 'wish list')
I've provided a screenshot of each for reference.
Let us know. Thanks!
Done Done --
  • CreatedAugust 7, 2024 11:29 AM
  • UpdatedAugust 18, 2024 11:31 PM
CHIPED-747 Instagram wish list link error
  • Client_resolved
  • Development
Team When you add a link on Instagram’s story, for some r...
Team
When you add a link on Instagram’s story, for some reason when clicked goes to this weird screen. The only way to view wish list is to click on top 3 dots on right corner and click “view in external browser”
Is there any way to fix this? Or tips on how to avoid? Strangely on FB stories link works when clicked when sharing same story. Many influencers will be adding link like this to their stories so hoping their is a solution
FYI I shared my wish list profile www.ChipedIn.com/mrmansi (as you see in the video)
Done Done --
  • CreatedAugust 7, 2024 12:46 AM
  • UpdatedAugust 18, 2024 11:31 PM
CHIPED-746 GiftTag www.chipedin.com/DavidLiriano not working
  • Client_resolved
  • Development
  • MVP2
Team Please look at this asap. For some reason, www.chip...
Team
Please look at this asap. For some reason, www.chipedin.com/DavidLiriano not working.
It was working earlier but as I tried to duplicate tab or type in manually, it goes to 404.
Please fix asap as he plans to share early am as he will get alot of contributions tomorrow
Done Done --
  • CreatedAugust 7, 2024 12:28 AM
  • UpdatedAugust 18, 2024 11:57 PM
CHIPED-745 Issue with Displaying Contributor Names for Unregistered Users
  • Client_resolved
  • Development
  • MVP_Warranty
When an unregistered user enters a name under “Name displaye...
When an unregistered user enters a name under “Name displayed on contribution” but does not select “Make Anonymous Gift,” their contribution still appears as anonymous under the specific gift they contributed to on user side. The name provided by the user should be displayed with their contribution unless the user specifically selects “Make Anonymous Gift.” Please reference screenshots.
Done Done --
  • CreatedAugust 6, 2024 10:18 PM
  • UpdatedAugust 18, 2024 11:26 PM
CHIPED-744 Please create a field for contribution message
  • Client_resolved
  • Design
  • MVP2
Hi team. After analyzing behavior, can you please create a ...
Hi team. After analyzing behavior, can you please create a text field for “contribution message”. I’ve noticed many people do not see this and will help with marketing and entice other people to contribute. Please do this asap in the morning and can be billed for this. Just make a simple box but stands out. I will then review tomorrow as we have someone who will be getting contribution tomorrow and want to make sure it is there.
*the referenced picture is just to show you. You may create something better and I will approve. Thanks.
Done Done --
  • CreatedAugust 6, 2024 10:11 PM
  • UpdatedAugust 18, 2024 11:56 PM
CHIPED-743 Issue opening website on instagram and whatsapp
  • Client_resolved
  • Development
Hi Max, We have an issue opening the website on instagram...
Hi Max,
We have an issue opening the website on instagram and WhatsApp. When we open the link it opens laravel for some reason. Please reference the pictures and video.
Please let us know.
Thanks
Done Done --
  • CreatedAugust 6, 2024 8:18 PM
  • UpdatedAugust 7, 2024 10:04 AM
CHIPED-742 Add Address to notification emails
  • Client_resolved
  • Design
  • MVP2
As per our meeting, Please add CITY / STATE / ZIP CODE varia...
As per our meeting, Please add CITY / STATE / ZIP CODE variables to template 3 and 19. Currently the new item review and fully funded email only has the first line of the address. We will need this when the gifts come for approval
Done Done --
  • CreatedAugust 6, 2024 8:13 AM
  • UpdatedAugust 21, 2024 12:03 PM
CHIPED-741 Amazon Wishlist Not Uploading
  • Client_resolved
  • Testing
Hello Team As reviewed now with Max, Amazon Wishlists are...
Hello Team
As reviewed now with Max, Amazon Wishlists are not importing the gifts to Drafts. We have been using the same wish list I created on Amazon for a long time and not working out of no where even with newly created Gift Tag: Yankeesforever
Here is link:

https://www.amazon.com/hz/wishlist/ls/IY8038MLH18D?ref_=wl_share
Done Done --
  • CreatedAugust 6, 2024 1:08 AM
  • UpdatedAugust 7, 2024 12:26 AM
CHIPED-740 I was unable to upload a video or photo of any size during registration. I was unable to upload a video or photo of any size during r...
I was unable to upload a video or photo of any size during registration.
Upload media horizontally for optimal viewing
Media Upload: Max 100MB, 1 min
Done Done --
  • CreatedAugust 6, 2024 12:28 AM
  • UpdatedAugust 6, 2024 4:18 AM
CHIPED-739 Similar Products Showing Incorrectly
  • Client_resolved
  • Testing
Hi Team Under newly created ID after wipe out Gift Tag: Yan...
Hi Team
Under newly created ID after wipe out Gift Tag: Yankeesforever
I added a new gift on a private catalogue. Please see below. I sent it to one of my other devices and opened it and Similar Products showed on the bottom. This should currently be hidden and not functional.
https://www.chipedin.com/yankeesforever/wishlists/GGCNf8mxKOzF/items/1006
Password: 12345678
Done Done --
  • CreatedAugust 6, 2024 12:28 AM
  • UpdatedAugust 6, 2024 9:56 AM
CHIPED-738 Can not submit a gift
  • Client_resolved
  • Testing
I tried to add my first gift after you refreshed database an...
I tried to add my first gift after you refreshed database and it is saying to pick a collection when I am just adding first gift to public wish list. please fix asap
Done Done --
  • CreatedAugust 5, 2024 11:06 PM
  • UpdatedAugust 6, 2024 6:56 AM
CHIPED-737 Admin Time Alignment
  • Design
  • MVP2
  • Request_to_team
Please fix time as it is not aligned in 1 line. Please refe...
Please fix time as it is not aligned in 1 line. Please reference screenshot when we add credit
Done Done Development Site
  • CreatedAugust 5, 2024 10:09 PM
  • UpdatedSeptember 5, 2024 12:53 PM
CHIPED-736 Status: Out for Delivery Not Updating on App
  • Client_resolved
Hi Team Went into Delivery Status and changed it to: Out ...
Hi Team
Went into Delivery Status and changed it to: Out for Delivery and Entered in Customer Note: I inputted a UPS Tracking number...It updated on Admin Successfully.
On ChipedIn...The Note copies over BUT the Status doesn't update to: Out for Delivery.
I tried all the other statuses and changing them on Admin and they update on ChipedIn. Out for Delivery looks to be the only one.
Done Done --
  • CreatedAugust 5, 2024 6:03 PM
  • UpdatedAugust 9, 2024 11:33 AM
CHIPED-735 My Contributions - Action - View Details - Credit -$0.00 Incorrectly Listed
  • Client_resolved
  • MVP_Warranty
Hi Team Per discussion with Max on prior call, if no prom...
Hi Team
Per discussion with Max on prior call, if no promo credit or store credit is used on a payment - it should not show on the View Details such as it does here:
Promotional Credit -$0.00
Picture attached.
Done Done --
  • CreatedAugust 5, 2024 2:58 PM
  • UpdatedAugust 18, 2024 11:25 PM
CHIPED-734 Rejected Gifts Remaining on User's Wishlist
  • Client_resolved
  • Testing
Hi Team Please see loom video. Rejected gifts are proper...
Hi Team
Please see loom video. Rejected gifts are properly sending out Rejected emails to users BUT the actual gift is not being Hidden from the user's wish list.
Can we please Hide rejected gifts from user's wish list and keep in Admin business as usual?
https://www.loom.com/share/6257f82596b64eed85b98edfb4fcab2a?sid=f02a53a1-f090-4d1f-a7e6-3fbdb4a6234e
Thank You.
Done Done --
  • CreatedAugust 5, 2024 2:06 PM
  • UpdatedAugust 5, 2024 5:22 PM
CHIPED-733 Save Changes Button Not Working
  • Client_resolved
  • Testing
Hi Team Please see loom video. Tried on Mobile and Deskt...
Hi Team
Please see loom video. Tried on Mobile and Desktop. Save Changes Button Not responding.
https://www.loom.com/share/c55f4b19b6de4730bb6c01e673620af2?sid=522b7a46-e02f-485d-8152-b5f87ecf693c
Done Done --
  • CreatedAugust 5, 2024 1:16 PM
  • UpdatedAugust 5, 2024 5:25 PM
CHIPED-732 Follow us bar on email templates
  • Client_resolved
  • MVP_Warranty
Hi team Please add to mvp1 post launch. See attached p...
Hi team
Please add to mvp1 post launch.
See attached pic. On mobile only, when checking emails we send to customers…The bottom of the email where it says follow us on Facebook Instagram Twitter is split into 2 lines with Twitter on its own. Can you please fix to all show in one line as it does in desktop?
Thank you
Done Done --
  • CreatedAugust 5, 2024 1:04 PM
  • UpdatedAugust 21, 2024 11:43 AM
CHIPED-731 Similar Users connection
  • Development
  • Request_to_team
Please remember to fix similar users as per our meeting last...
Please remember to fix similar users as per our meeting last Thursday.For now, It should be people who are connected whether they have contributed towards same wish list or were shared on same profile.
Done Done --
  • CreatedAugust 5, 2024 10:25 AM
  • UpdatedSeptember 3, 2024 4:05 AM
CHIPED-730 Contribution carrying over to 2nd gift add
  • MVP_Warranty
  • Request_to_team
  • Testing
Hi team Please see attached video. Created a new profile...
Hi team
Please see attached video. Created a new profile in production: knicksforever gift tag. Added 2 gifts. Per the video I fully contributed the first gift at $245.97 clicked add contribution. When I go to fund the 2nd gift…contribution field instead of being zero…has $245.97 listed on it.
Can we fix this?
Even when I enter $73.80 in store credit field. It didn’t update right away on comtribution field.
Thank you
Selected for Development Unresolved --
  • CreatedAugust 5, 2024 9:31 AM
  • UpdatedSeptember 3, 2024 4:09 AM
CHIPED-729 Privacy Policy - contact us not working
  • Client_resolved
  • Testing
Hi team When clicking on contact us on privacy policy and...
Hi team
When clicking on contact us on privacy policy and filling out the information when clicking submit nothing happens.
Let’s please fix today before launch.
Thank you .
Done Done --
  • CreatedAugust 5, 2024 8:55 AM
  • UpdatedAugust 5, 2024 10:49 PM
CHIPED-728 Can't submit gift due to wish list type not validating.
  • Client_resolved
  • Development
Hi. Please reference video. I tried to add a gift from amazo...
Hi. Please reference video. I tried to add a gift from amazon
"https://www.amazon.com/COOFANDY-Summer-Cotton-Sleeve-Business/dp/B0BV257YG8/ref=sr_1_2?dib=eyJ2IjoiMSJ9.7SdbGDzs2vbIKjzRJz2kdeN2oSa-I9JBUFJcgvudyUa70XT9lfqqFCPW--APQCFeJiPR7UZTb_nGYVkd1yxq6KJ_m_CUd1AjbA8hk2GpSpIy_05MbhNG03OPqXNVnKUY0SbhAywLaDpftjBelUkvwwwnjal7dSTKwK1_o09XDNKKi2elFMNv5HgOd5K6jGn_yRxFhPbmhsBKOcagvEMtAPLl6xo0l12rNoN0y9J_AJyFTeHKvgWv7-hu0PhnZPFdAu-NKjhsBrcgQC7O6-IkKz6rqIESBrv8MAXCJTAywjE.g-g5eWw2Oi0ozSbhKUmV4M8kMJAOobyS_pVrNPcpmkQ&dib_tag=se&keywords=shirt&qid=1722831490&sr=8-2"
and it greyed out public wish list selection and did not let me submit as you can see in the video provided.
Thanks
Done Done --
  • CreatedAugust 5, 2024 12:32 AM
  • UpdatedAugust 5, 2024 5:22 PM
CHIPED-727 add progress bar to the image upload widget
  • MVP2
  • Manager_resolved
Add video upload progress bar ----------------- To add...
Add video upload progress bar
-----------------
To add a progress bar to the video upload process in your Vue.js component, you'll need to track the upload progress and update the progress bar accordingly. This usually involves using the {{XMLHttpRequest}} object to monitor the progress of the upload.
Here are the steps to achieve this:
# *Update the {{video-item}} component to handle the file upload and track progress.*
# *Add a progress bar element and bind it to the progress value.*
h3. Step 1: Update the {{video-item}} Component
Add methods to handle file selection, upload, and progress tracking within the {{video-item}} component.
*Example of {{video-item}} Component:*
{code:java}

{code}
h3. Step 2: Add Progress Bar in the Parent Component
Ensure the parent component can handle the {{updateVideo}} method appropriately to update the video's state after upload.
*Example of Parent Component:*
{code:java}

{code}
*In this setup:*
* The video-item component handles the file selection and upload process, including tracking the progress and updating the progress bar.
* The parent component provides necessary methods and props to the video-item component, including handling the updated video after a successful upload.
Replace 'YOUR_UPLOAD_ENDPOINT_URL' with the actual URL endpoint for your file upload.**
Done Done --
  • CreatedAugust 4, 2024 4:14 PM
  • UpdatedAugust 18, 2024 11:54 PM
CHIPED-726 Production to fix before launch
  • Client_resolved
  • Development
  • MVP_Warranty
Reviewing production and found these minor task that I belie...
Reviewing production and found these minor task that I believe need to be done before launch to ensure best user experience.
1 About you – Please put on 1 line the same way it is on settings
2 Social media accounts – We noticed that you need to have the first letter LOWERCASE as UPPERCASE will provide error. For example http://Twitter.com/example does not work, however http://twitter.com/example does work.
3 we uploaded a bunch of videos and see that potentially 5/10 worked. They had various issues where things were uploaded but took a long time for video to have green message say “video uploaded”, to cases where video took over 100 seconds to say failed, or weird cases where it says video failed and then when you hit save it shows up after a few minutes. Point is can you check the experience of the welcome video as it needs to be looked at and improved.
Done Done --
  • CreatedAugust 2, 2024 9:36 AM
  • UpdatedAugust 18, 2024 11:25 PM
CHIPED-725 Fix Spelling- post Amazon wishlist uploading
  • Client_resolved
  • MVP2
  • Testing
Hi team Please add to mvp1 post launch warranty. 1) plea...
Hi team
Please add to mvp1 post launch warranty.
1) please remove the comma. It should not be there.
2) please capitalize “DRAFT” and make bold.
Thank you
Done Done --
  • CreatedAugust 2, 2024 8:45 AM
  • UpdatedAugust 18, 2024 11:52 PM
CHIPED-724 Landing Page (Production) GiftTag does not work on bottom. Screen size
  • Client_resolved
  • Design
  • MVP_Warranty
Hi Team 1 The sign up on the bottom of landing page doesn...
Hi Team
1 The sign up on the bottom of landing page doesnt't work.
2 Also some computers are showing this section difference sizing. Can you check if it is ok on your end or adjust.
please check pictures
Done Done --
  • CreatedAugust 2, 2024 3:09 AM
  • UpdatedAugust 18, 2024 11:25 PM
CHIPED-723 Mobile-adding Amazon wishlist- giftcontainer
  • MVP2
  • Request_to_team
  • Testing
Hi team When adding an Amazon wishlist on mobile. Trying...
Hi team
When adding an Amazon wishlist on mobile. Trying it on admin on my iPhone…after successfully downloading the wishlist as you can see on the attached. The gift containers (show in screen shit) are notproportionate.
Wishlist url
https://www.amazon.com/hz/wishlist/ls/IY8038MLH18D?ref_=wl_share
Please fix. Thank you.
Thanks
Backlog Unresolved --
  • CreatedJuly 31, 2024 3:35 PM
  • UpdatedAugust 28, 2024 10:10 PM
CHIPED-722 Fully funded not triggering green for PayPal on admin
  • Client_resolved
  • Development
Hi, We have been doing testing on admin and we've noticed...
Hi,
We have been doing testing on admin and we've noticed that when we make a fully funded contribution with PayPal the trigger for "Gift Funded?" on admin it does not turn into yes(green). From the tests so far we have noticed that doing a a single PayPal contribution does not trigger fully funded and if we do a $5 promotion along with the PayPal contribution it does not trigger. Please ensure it works throughout all scenarios.
Thanks
Done Done --
  • CreatedJuly 31, 2024 3:12 PM
  • UpdatedAugust 29, 2024 10:30 AM
CHIPED-721 $5 promotion top off does not work for stripe or PayPal
  • Development
  • MVP2
  • Manager_resolved
Hi Max, It works to top off a gift at 5$ in the beginning...
Hi Max,
It works to top off a gift at 5$ in the beginning, but if gift is $50 and user wants to top off their $45 contribution, the system does not give the option to use the $5 credit.
Thanks
Done Done --
  • CreatedJuly 31, 2024 2:25 PM
  • UpdatedAugust 24, 2024 11:52 AM
CHIPED-720 Minimum adjustment fee Missing
  • Client_resolved
  • Testing
Hello Team Please see attached. Minimum Payment Adjust...
Hello Team
Please see attached.
Minimum Payment Adjustment Fee is missing from price explanation when we make a contribution and then use store credit to bring the actual amount customer needs to pay below the $.50 threshold. In this example.
1.24 - 1.14 = 10 cents. 5 cents Minimum Payment Adjustment Fee should have been added at checkout. Payment went through.
then if you look at my contributions section...on the main page it added the 5 cents from minimum payment adjustment fee to make it 1.29 despite on the edit section, contribution remaining at 1.24
Please fix so that if user uses credit or promo credit to pay a balance on a gift and the remaining balance on the gift after credit is below $.15 cents...then Minimum Payment Adjustment Fee is applied
Done Done --
  • CreatedJuly 31, 2024 1:09 PM
  • UpdatedAugust 24, 2024 10:24 AM
CHIPED-719 Why Join - Not Aligning at Home Page On Mobile Only
  • Client_resolved
  • Testing
Hi Max Please attached. can you please align "Why Join" ...
Hi Max
Please attached. can you please align "Why Join" to the left with the rest.
It was fixed before but now it's not aligned again.
Thanks.
Done Done --
  • CreatedJuly 31, 2024 11:22 AM
  • UpdatedAugust 1, 2024 4:17 PM
CHIPED-718 Unable to Upload 61Mb Welcome Video
  • Discovery
  • Request_to_team
Hi Max I just tried to upload my real welcome video I am ...
Hi Max
I just tried to upload my real welcome video I am going to use on my real production profile. It is 61MB as you can see. 2 things:
1) It gave me an error message, saying Max file size is 95MB - This btw needs to be updated to reflect what it says right above it... Max size is 100MB
2) Again, video is 61 MB so why did I receive this error message? Video was taken from my iphone and landscape.
Please see google drive link to the video below. Please see pic of error and file size attached
https://drive.google.com/file/d/1DdExh0eoK26UUBqfe-aW_HBWzxelMYch/view?usp=drive_link
Done Done --
  • CreatedJuly 31, 2024 11:16 AM
  • UpdatedAugust 7, 2024 4:06 AM
CHIPED-717 Mobile - My Contributions - Fields not aligning
  • MVP_Warranty
  • Request_to_team
  • Testing
Hi Max Luis here. On Mobile - Admin - Gift tag: Lutest...
Hi Max
Luis here.
On Mobile - Admin - Gift tag: Lutesting125. Made a couple of simple contributions with stripe and store credit. I checked Desktop and looks good there.
Please see attached values in Mobile are under the wrong fields. Also, not sure, but in the Main section of my contributions as well as in View Details...If no promo credit is used...are we still listing Promo Credit = $0 and Promo Credit -$.0.00 or we are supposed to hide that?
Thanks.
Backlog Unresolved --
  • CreatedJuly 31, 2024 9:11 AM
  • UpdatedAugust 28, 2024 1:13 AM
CHIPED-716 Mobile version - Icon with Credits section on page moves around the entire page. *Actual result:* The credit icon moves around the entire ...
*Actual result:*
The credit icon moves around the entire page.
*Expected result:*
The icon is fixed below the header of the page.
Env 
Display: 6.5" PLS TFT - 720 x 1600.
OS: Android 13
Backlog Unresolved --
  • CreatedJuly 31, 2024 8:03 AM
  • UpdatedJuly 31, 2024 8:13 AM
CHIPED-715 Mobile version page "My Wish Lists" Public, Shared, Private Wish List not on a single line Public Wish List     Shared Wish List      Private Wish List...
Public Wish List     Shared Wish List      Private Wish List
Remove word wrapping.
Env 
Display: 6.5" PLS TFT - 720 x 1600.
OS: Android 13
Backlog Unresolved --
  • CreatedJuly 31, 2024 7:56 AM
  • UpdatedAugust 9, 2024 11:34 AM
CHIPED-714 User Admin Shows Promo Credit $5, but does nto show up on platform
  • Client_resolved
  • Development
Team - This maybe a one off issue, but GiftTag CharlesTes...
Team -
This maybe a one off issue, but GiftTag CharlesTesting did a contribution that contained $5 promotion credit and $10 Store Credit.
Strangely after checking user credit on admin. User admin still shows $5 Promotional Credit. Note that admin payment and platform show the 5 Promo and 10 Store Credit correctly ( so this issue is isolated to only User Admin). We then refreshed platform and the $5 doesn't appear.
Please see video. Also We have left CharlesTesting alone so you can see there is still $5 Promo showing and doesn't show on website.
Done Done --
  • CreatedJuly 31, 2024 4:29 AM
  • UpdatedJuly 31, 2024 10:33 AM
CHIPED-713 There is no option to register on mobile version
  • Client_resolved
  • Testing
*Steps to reproduce:* # Access the project website from a ...
*Steps to reproduce:*
# Access the project website from a mobile device.
# On the landing page, tap the hamburger menu.
*Actual result:*
Redirect to the landing page.
*Expected result:*
The hamburger menu opens, allowing the user to register.
Done Done --
  • CreatedJuly 31, 2024 12:37 AM
  • UpdatedAugust 7, 2024 10:17 AM
CHIPED-712 HIGH priority: Amazon App Short Link Not Working
  • Client_resolved
  • Testing
Hi Team Marking as High Priority. We just noticed that w...
Hi Team
Marking as High Priority. We just noticed that when we try to add a gift (using my iphone currently) and we try to add the link directly from the Amazon App which generates a short link...It Does Not work on chipedIn either mobile or desktop.
With many people using the amazon app versus amazon.com...we need to think of a way to fix this. Thanks Team
Example:
Short Link Amazon App provides when you share the gift: https://a.co/d/4j6e9sP
Full Link to item:
https://www.amazon.com/dp/B00Q7OAW1U?ref=cm_sw_r_cso_cp_apin_dp_RRTPYT8HWSX9NQAYD5C8&ref_=cm_sw_r_cso_cp_apin_dp_RRTPYT8HWSX9NQAYD5C8&social_share=cm_sw_r_cso_cp_apin_dp_RRTPYT8HWSX9NQAYD5C8&starsLeft=1&skipTwisterOG=1&th=1
Done Done --
  • CreatedJuly 30, 2024 11:06 PM
  • UpdatedAugust 1, 2024 2:43 AM
CHIPED-711 Creating ChipedIn Profile
  • Client_resolved
  • Development
Hi Max, Will you or our team be the one to create the Chi...
Hi Max,
Will you or our team be the one to create the ChipedIn wish list profile? Just confirming currently www.chipedin.com/chipedin is being blocked. (We will be using the email chipedin@chipedin.com to register with) We have no problem creating it but you may have to unblock so we may quickly register.
Done Done --
  • CreatedJuly 30, 2024 3:36 PM
  • UpdatedJuly 31, 2024 11:38 AM
CHIPED-710 Under-contribution Still Happening
  • Client_resolved
  • Testing
Hi Team Please look at both videos below and attached pics....
Hi Team
Please look at both videos below and attached pics.
1) Per Below Loom Video. Please take a look. This is a video with an example of a gift that has less than $4.99 remaining to fully fund. Remember, for any gift with $4.99 or less remaining - The Contribution Amount should always revert to the exact amount remaining on the gift. The system was working like this...Not sure what happened now. Now it's letting you enter at pre-checkout AND at checkout a contribution amount less than what's remaining on the gift incorrectly. It is then giving you an incorrect pop up error message "Contribution must be More than $5" when you try to submit payment...It should never get to this once you make the fix but this error message is also incorrect because the gift has less than $5 left to contribute so it doesn't apply to this situation. Please fix so as to at both precheck out and at checkout if less than $4.99 is remaining, the field will auto populate to the exact remaining amount if the customer enters a different one.
https://www.loom.com/share/5f238621943d470cbda27447c527ed4b?sid=9021838a-bbe8-4dc1-945d-0884a18c5304
2) On this video, I did the same but for a gift with $5 or more remaining on it to fully fund. It is letting me input below $5 on precheck screen incorrectly as well as clicking on $5 promo box driving weird behavior with the Credit section. At checkout, it is fixed and user can't contribute less than $5. So similar to above example, pre-checkout section needs to be fixed.
https://www.loom.com/share/f8445297cd5d411180a868eabc84e93b?sid=7c1c6fdb-172d-407b-b489-8f99a69eccbc
Done Done --
  • CreatedJuly 30, 2024 3:35 PM
  • UpdatedAugust 18, 2024 11:24 PM
CHIPED-709 Fix Div line at pre checkout
  • Client_resolved
  • Design
Hi Max, To fix the Div issue please enter both lines, (P...
Hi Max,
To fix the Div issue please enter both lines, (Promotional Credit/ Store Credit) as references on screenshot
This was sent to you over a month ago where it appears the checkout section was actioned but not the pre check out section. This should solve the problem.
Thanks
Done Done --
  • CreatedJuly 30, 2024 11:17 AM
  • UpdatedAugust 5, 2024 3:17 PM
CHIPED-708 Issue with the Div reducing the amount of store credit
  • Request_to_team
  • Testing
Hi Team Issues on the pre-checkout page. Please see vide...
Hi Team
Issues on the pre-checkout page.
Please see video.
1) the store credit is reducing when clicking on the "promotional check box" 
https://www.loom.com/share/4011d4c10be042a5babcdd2da4de7572
 
 2) also an issue with the store credit amount auto changing to the remaining amount to fully fund a gift at pre-checkout  if you click anywhere not just the div area
 
https://www.loom.com/share/050776d055304321b9ca08fa3db15652?sid=69bcc7c9-09a6-4699-abda-bdbfbe559b6b
 
Selected for Development Unresolved --
  • CreatedJuly 29, 2024 4:43 PM
  • UpdatedSeptember 3, 2024 4:12 AM
CHIPED-707 Promotional Credit Should not be negetive
  • Client_resolved
  • Development
Team Something happened in admin when making a payment th...
Team
Something happened in admin when making a payment that made "Promotional Credit" -$5. I ca not replicate it, however there should be no way to make Promotional Credit or Store Credit (-) Negative.
I will research further and add more money to it so it is back to positive, but please ensure it does not go to negative.
-----------------------
2 additional things I wanted to point out:
 
 I just made a $100 contribution  $5 promo credit $10 Store Credit  and the rest via paypal. 
 When I started I had $5 in promo credit and $470.01 in Store credit with my profile  Loucam82
 
After I made the payment 2 things stood out:
1) Contribution amount shows $85 vs $100 in the main section of my contributions 
 
2) I had $470.01 in store credit, only used $10 and it went to $450.01.  Looking at it deeper, the system processed the $10 twice at the exact same time.  Now...I don't know if this is an intermittent issue or how it happened...I just tried doing the same exercise again with another payment and it deducted the $10 only once.  But this is worth looking into further to catch if this was a bug and so it doesn't happen again.  Like Charles pointed out on this email trail...the promo credit changed to -$5.
Done Done --
  • CreatedJuly 29, 2024 12:31 AM
  • UpdatedAugust 2, 2024 9:11 AM
CHIPED-706 Gift_Funded Internal Notification Email (Template 19)
  • Client_resolved
  • Development
Hello As per our previous call, can you please help us ho...
Hello
As per our previous call, can you please help us hook up template 19 so that we may receive emails in regards to fully funded gifts
-when the follow criteria is triggered for email to send out: Item is fully funded AND is approved (doesn't matter what order but "approved" is the hierarchy.
(if possible, even in the case where an item was fully funded and approved, but we find out later it was not fully funded due to price increase, and then gets fully funded at a later time can send another email out)
- Also please add the variable for "Total Price" which is found on admin so the email will show how much the total price (includes item price/tax/delivery/misc). Currently there is no variable for it.
***Please also let us know if we need to create a user for notifications@chipedin.com to receive like new item review. Or would this be something you have to do if in the case it is different.***
Done Done --
  • CreatedJuly 26, 2024 2:41 PM
  • UpdatedAugust 27, 2024 5:36 PM
CHIPED-705 Task 661 - Now Total Contributions is not including the $0.35 Swipe fee ***HIGHEST PRIORITY**
  • Client_resolved
Max Still testing 661 but it looks like changes were made...
Max
Still testing 661 but it looks like changes were made and looks ok specifically for this credit task.
HOWEVER, whatever was fixed, looks like the TOTAL CONTRIBUTIONS is now incorrect as it is not including the $0.35 swipe fee
In my example for Payment 1184- Total Contribution should be *$182.80* not $182.45.
As of right now, I believe this is an isolated issue and hopefully not affecting everywhere else.  So please fix this and let me know asap so I can check.
Thank you
Done Done --
  • CreatedJuly 25, 2024 11:40 PM
  • UpdatedJuly 31, 2024 3:08 AM
CHIPED-703 Thank You Video From Orders Section
  • MVP_Warranty
  • Request_to_team
Sending a Thank You Video from the Orders Section does not w...
Sending a Thank You Video from the Orders Section does not work at all. This needs to be fixed. It needs to also be configured to work with the same rule. Should only be able to send Thank You Video if item is approved and fully funded.
https://www.loom.com/share/7ffdafe1131b4ebd87082b84e4773625?sid=f52e1edf-48b2-4b96-84f3-52bebe845966
---------
Important: this will be one of the first items to be addressed after the launch; MVP2
Backlog Unresolved --
  • CreatedJuly 25, 2024 8:35 PM
  • UpdatedJuly 27, 2024 7:47 PM
CHIPED-702 Filter the drop down to only fully funded and approved; Gray out sent videos.
  • MVP2
  • Request_to_team
ATTENTION: At the meeting, we agreed to move to MVP2 and th...
ATTENTION:
At the meeting, we agreed to move to MVP2 and this section needs to be re-designed and split further for a better user experience.
------------
Two issues:
1.Can still send thank you video from Profile Setting…
Thank You Messages despite the item only being fully funded but not Approved. Item should not show under the drop down selection if not both fully funded and approved.
2.We should be greying out Thank You videos already sent so as to not confuse the customer.
https://www.loom.com/share/9adc4086c2e74c95a8d5d2044f61c521?sid=69be1fe9-6653-4a38-b359-93aac1e2f320
Backlog Unresolved --
  • CreatedJuly 25, 2024 8:29 PM
  • UpdatedJuly 25, 2024 11:48 PM
CHIPED-701 Thank you videos debugging on Stage.
  • Client_resolved
  • Development
Used same Video on 2 different gifts. On one the video image...
Used same Video on 2 different gifts. On one the video image/link worked and the other it didn’t. Any idea why on the 1st video, it would not show on the email but the 2nd one yes?
https://www.loom.com/share/6abc7bea15b04e0ba58318f62d0911ac?sid=bd0ad370-a93d-45cb-a90c-4dc422939ef5
https://www.loom.com/share/d171a9b59a914b17a6632bfc2acb49fc?sid=1e5133a4-6abe-48a9-9159-8db2e250bd89
Done Done --
  • CreatedJuly 25, 2024 8:22 PM
  • UpdatedJuly 28, 2024 12:11 PM
CHIPED-700 Promotional Credit Incorrectly Showing on Who Contributed to Me
  • Requested_to_the_team
  • Testing
Hello Team Please see video. Testing on Stage. Please fix....
Hello Team
Please see video. Testing on Stage. Please fix. Thank You.
https://www.loom.com/share/be9b2fa285254605ace1ef25187164c6?sid=0652544e-d78c-488e-a05b-198379e9f23b
Backlog Unresolved --
  • CreatedJuly 24, 2024 9:22 AM
  • UpdatedJuly 26, 2024 7:03 AM
CHIPED-699 Digital Ocean - Backup + Tutorial
  • Development
  • Request_to_team
Hi Max As per our conversation, please provide us with a ...
Hi Max
As per our conversation, please provide us with a tutorial on how to back up everything (Dev/Staging/Production/Database/etc). As mentioned we do not have access to GitLab or do not know how to use it.
Also mentioned, you said you would set us up, so that our team can easily download and store as a back up on a frequent basis.
Lastly, I have provided you with the video showing my digital ocean account displaying the pricing options in the case we need to upgrade soon so I can get a better idea on run rate etc.
PS. I have noticed that we have been getting charged $110.60 the past few months and on schedule to be charged 86.55 this month. Is there a fee for each back up?
We will obviously need this before SLA finalized
Done Done All Environments
  • CreatedJuly 23, 2024 11:19 AM
  • UpdatedSeptember 6, 2024 4:33 PM
CHIPED-698 No gifts added yet (when no gifts are added yet)
  • Client_resolved
  • Design
Team not sure why, but looks like this was not amended as pe...
Team not sure why, but looks like this was not amended as per Figma. We went over this so please change to the below so we may avoid any confusion before launch
Change the Gray message:
“Click “Add Gift to Wish List” to add items to main wish list or “Create Gift Collection” to start a shared or private wish list”
Edit Blue button WITH ICON SHOWED ON FIGMA and say “Create Gift Collection”
Edit Pink button to say “Add Gift to Wish List”
Done Done --
  • CreatedJuly 18, 2024 11:41 PM
  • UpdatedJuly 20, 2024 9:01 AM
CHIPED-697 Images are not uploading to profile
  • Client_resolved
  • Development
Hi, we are having issues uploading some images to profile pi...
Hi, we are having issues uploading some images to profile picture. We are not sure why this is. We thought maybe has to do with heic format but the two Jpeg files I've provided also don't work.
Please let us know
Done Done --
  • CreatedJuly 18, 2024 10:24 PM
  • UpdatedJuly 30, 2024 6:14 AM
CHIPED-696 Issue with contribution store credit
  • Development
  • Manager_resolved
Hi, There was an issue when making a contribution as you...
Hi,
There was an issue when making a contribution as you can see in the video provided. When trying to input an amount for store credit it was limiting it to $5 when I had $15 of store credit available in my account.
Let us know.
Thanks
Done Done --
  • CreatedJuly 17, 2024 2:49 PM
  • UpdatedAugust 18, 2024 11:23 PM
CHIPED-695 Trigger Notified Gift Funded
  • Client_resolved
  • Development
Hi, As shown in the screenshot, the Notified fully funded i...
Hi,
As shown in the screenshot, the Notified fully funded is not populating with any timestamp when the gift gets fully funded and email is sent. This should be triggered when the gift is fully funded AND is in approved status.
Also to confirm can you let us know if we discover that the gift is not fully funded (amazon raised price during purchase) and gets fully funded a second time does a second email sent out.
Thanks
Done Done --
  • CreatedJuly 17, 2024 2:14 PM
  • UpdatedJuly 29, 2024 11:43 AM
CHIPED-694 Can't add any item to wishlist prod The wishlists collections were disabled   1. Go to [ht...
The wishlists collections were disabled
 
1. Go to https://www.chipedin.com/
2. Add item
3. 
 
https://monosnap.com/file/HcVEMqcNKpmwILnuy1vBi08gtj1Bd8
Done Done --
  • CreatedJuly 16, 2024 4:00 AM
  • UpdatedJuly 16, 2024 1:20 PM
CHIPED-693 Production - Sorting under My Contributions/Who Contributed to Me
  • MVP2
  • Requested_to_the_team
  • Testing
Hello Team 1) When you click on the small Sort icon in th...
Hello Team
1) When you click on the small Sort icon in the available columns on My Contributions and Who Contributed to me...they sort 1 time and don't work after that. Please fix.
2) Sorting is Missing for Gift Name under My Contributions. (It is available for this same column under Who Contributed to me so it should be available here as well). Please fix.
3) Sorting Missing for Gift ID, Contribution ID, GiftTag under Who Contributed to Me. Can we please add. they are the only other ones missing.
Thank you.
Selected for Development Unresolved --
  • CreatedJuly 15, 2024 5:22 PM
  • UpdatedJuly 26, 2024 2:04 AM
CHIPED-692 Production - Scroll Bar Blocking out Characters at Contribution Screen
  • Client_resolved
  • Testing
Hi Team Video attached. The Scroll bar to the right…when...
Hi Team
Video attached. The Scroll bar to the right…when you click on a gift and hit Contribute…the scroll bar to the right blocks some of the characters on the right including the last 1-2 digits of the total amount to pay…
Not sure of the solution here but maybe Can we move the contribution pop up maybe more to the left so that the up and down scroll bar does not interfere with any of the displayed characters/numbers? or whatever solution you might have?
Thanks Team
Done Done --
  • CreatedJuly 15, 2024 5:14 PM
  • UpdatedJuly 16, 2024 2:56 PM
CHIPED-691 Production - Gift Images not Loading on Admin
  • Client_resolved
  • Testing
Hi Max Not sure if you are aware or if you mentioned this...
Hi Max
Not sure if you are aware or if you mentioned this on our call the other day but wanted to make sure.
On Production Admin...Gift Images are not loading on items (gifts) and products sections. Attached pic.
They are showing on admin.
Done Done --
  • CreatedJuly 15, 2024 4:04 PM
  • UpdatedJuly 16, 2024 12:14 AM
CHIPED-690 Terms of Service Incorrect + FAQ + Contact US
  • Client_resolved
  • Design
We reviewed terms of SERVICE, Contact US, and FAQ: - FAQ:...
We reviewed terms of SERVICE, Contact US, and FAQ:
- FAQ: When clicked, it is not linked and gives error 404
- Contact Us: When you submit inquiry, it goes no where. I assume it needs to be sent to support@chipedin.com
- Terms of Service: You may have copied it incorrectly as you can see via screenshots, the numbering is incorrect and duplicated. Also you can see Gift Items has Roman numerals and Letters and it is not copied right. We were attempting to fix, but because it is a lot, we asked you to review the attached and maybe copy and paste again correctly.
Done Done --
  • CreatedJuly 15, 2024 3:10 PM
  • UpdatedJuly 24, 2024 11:00 AM
CHIPED-689 (Production) Loading Bar for Greeting Video/Thank You Video
  • Client_resolved
  • Discovery
  • MVP2
Hi Team While testing on production...I noticed an opport...
Hi Team
While testing on production...I noticed an opportunity to improve the customer experience. We currently have a great loading bar for when importing amazon wish lists into the app...see attached.
Can we use the same loading bar on the greeting video sections and and thank you video sections to give our users visibility to the progress of their videos as currently even when I upload it takes a good amount of time to upload and there is no messaging so the customer is not sure what is happening while they wait for the video to load.
If not possible now, let's add for mpv2 consideration.
Thank You
Done Done --
  • CreatedJuly 15, 2024 1:03 PM
  • UpdatedAugust 18, 2024 11:22 PM
CHIPED-688 (Production) Unlimited Texts on Additional Notes Field
  • Discovery
  • Request_to_team
Hi Team While testing on production, I noticed that on the ...
Hi Team
While testing on production, I noticed that on the additional notes field...users can type an unlimited amount or large amount of texts in the additional notes field and submit without getting an error message. This should mirror the box above it - "message to your community about this gift" where the limit amount of characters is 300.
Can we please fix?
Thank you!
Selected for Development Unresolved --
  • CreatedJuly 15, 2024 12:58 PM
  • UpdatedJuly 16, 2024 1:28 PM
CHIPED-687 (Production) Wish Lists "i" info box text alignment
  • MVP2
  • Manager_resolved
Hi Team While testing on production, noticed that the Text ...
Hi Team
While testing on production, noticed that the Text alignment on these 3 is not consistent. (the wish list description). Each box should start in the same area and be indented the same so each line starts to the left. See attached 3 pictures of how public wish List, private and shared "i" messaging looks.
Thank you.
Done Done --
  • CreatedJuly 15, 2024 12:55 PM
  • UpdatedAugust 18, 2024 11:48 PM
CHIPED-686 (Production) Add Size Message to Registration Wish List Greeting
  • Discovery
  • MVP_Warranty
  • Manager_resolved
Hi Team While testing on production noticed that this one...
Hi Team
While testing on production noticed that this one still needs updating. This is highlighted on task 634...(See below)..Once completed...you can close 634 and this task.
Need: Add “Media Upload: Max 100MB, 1 min” next to Wish List Greeting during the initial registration section. You have correctly added it in the Profile Settings Section
Please refer to pictures
1) Wish List Greeting: Please add “info” button with message “Media Upload: Max 100MB, 1 min”
(This should also be changed in the registration section as well so user is not confused)
Done Done --
  • CreatedJuly 15, 2024 12:48 PM
  • UpdatedAugust 18, 2024 11:21 PM
CHIPED-685 4 digit confirmation code sign up...How long is active?
  • Client_resolved
  • Testing
Hi Team While testing the app on production and created a n...
Hi Team
While testing the app on production and created a new account...when I hit confirm so the system emails me a 4 digit confirmation code...I waited about a minute or less before i went to my email to get the code and put it in the system and it did not work. This made me realize that in this section we don't have a timer as I've seen in other sites or just a simple message whether on the attached screen or maybe in the body of the email we send the customer with the code...advising how long the code is good for.
1) How long is the code we email the customer good for?
2) To improve the customer experience...Is there opportunity to add a timer in this section and if not and that's an MVP2 thing...can we add a simple message? and if so, what do you recommend that message to be and can it be added on this screen below the numbers? or should it be added to the email?
Thank You
Done Done --
  • CreatedJuly 15, 2024 12:42 PM
  • UpdatedJuly 17, 2024 12:06 PM
CHIPED-684 (Production) My Contributions Section - Time not aligning
  • Client_resolved
  • Testing
Time on My Contributions is still not aligning. Main screen...
Time on My Contributions is still not aligning. Main screen shows correct time. Edit section shows 4 hours out. Who Contributed to me section time in main screen and edit section align and are correct.
Done Done --
  • CreatedJuly 12, 2024 3:28 PM
  • UpdatedAugust 18, 2024 11:21 PM
CHIPED-683 (Production) Sharing Greeting Video from Profile Setting Error.
  • Client_resolved
  • Testing
Hi Team checked this stage and it works fine but not in pr...
Hi Team
checked this stage and it works fine but not in production.
While on profile settings…When you click on share greeting video…the link sends the person clicking on it to the public profile…Not to the video itself. Needs to be fixed. It does work correctly when you are on your public profile page and you try to share your greeting video from there.
Please fix. thank you.
Done Done --
  • CreatedJuly 12, 2024 2:02 PM
  • UpdatedJuly 19, 2024 12:46 PM
CHIPED-682 Fix date/time in admin section (Users tab)  Last Edit - Time is still showing military time and 4 hours...
 Last Edit - Time is still showing military time and 4 hours ahead of Eastern Time. Any way we can make time consistent everywhere on admin/database/app with the way you displayed time on the My Contributions Section on the app?
Backlog Unresolved --
  • CreatedJuly 12, 2024 1:12 PM
  • UpdatedJuly 12, 2024 1:13 PM
CHIPED-681 Image Size when Webscraping not capturing total size of image
  • Client_resolved
  • Development
When we webscrape oddly shaped pictures, it makes it a squar...
When we webscrape oddly shaped pictures, it makes it a square as you can see using :
https://www.amazon.com/Quencher-FlowState-Stainless-Insulated-Smoothie/dp/B0CP9YB3Q4/ref=sdsf_ts_d_21382124011_3?_encoding=UTF8&dd=M7ZP6mGfqcGJKNdaeIPwbNNGzeC2M1AGI-JCm90QnS4%2C&ddc_refnmnt=free&pd_rd_i=B0CP9YB3Q4&pd_rd_w=oAA2f&content-id=amzn1.sym.4b414575-27cb-43ed-8107-693cabdba954&pf_rd_p=4b414575-27cb-43ed-8107-693cabdba954&pf_rd_r=F5CKP9MR47WRVB7BSDP0&pd_rd_wg=F27pn&pd_rd_r=653a7b32-341d-41d8-bfe6-75849e8b68af&th=1
However when we change "IMG URL to upload" (https://m.media-amazon.com/images/I/51-U5dEbEBL._AC_SY879_.jpg) or "IMAGE to upload" manually, it works perfectly fine.
Please fix. As you can see in the recording, we did this for Gift ID 5794 (fixed) and Gift ID 5792 (not fixed)
Done Done --
  • CreatedJuly 12, 2024 1:12 PM
  • UpdatedJuly 23, 2024 2:28 PM
CHIPED-680 Trying to Close window by clicking X not working
  • Client_resolved
  • Testing
Hello Team As per call right now with Max, He and Char...
Hello Team
As per call right now with Max,
He and Charles Tried to click on X to close window on production and Admin and it is not working. Both Tried and did not work.
He advised to create a task
Done Done --
  • CreatedJuly 12, 2024 12:19 PM
  • UpdatedJuly 15, 2024 5:35 PM
CHIPED-679 (Production) Multiple quantity items-fix displayed item price
  • Client_resolved
  • Testing
Hi team Per call with Max right now, asked us to create t...
Hi team
Per call with Max right now, asked us to create task.
When we add an item and add multiple quantities for the item. On the price explanation. Everything is displayed correctly except for the item price.
It displays the price of just 1 item.
We need to display the price of the item times quantity.
On the attached example:
Item price should be $50. $10 x 5 quantity
Please adjust coding for items with more than 1 quantity.
Done Done --
  • CreatedJuly 12, 2024 11:53 AM
  • UpdatedJuly 29, 2024 10:20 AM
CHIPED-678 (Production) Using Store Credit to Pay for below 4.99 contribution error
  • Client_resolved
  • Testing
Hello Team As reviewed with Max right now on call, after ...
Hello Team
As reviewed with Max right now on call, after fully contributing to 2 items one with 0.09 remaining and one with 0.18 remaining at pre-checkout...and then at checkout adding store credit to pay for these items...the contribution amount is auto changed to 0.00 and there is a field auto generated "Minimum Payment Adjustment Fee +0.15".
We need to make sure that the contribution amount doesn't change to Zero and we need to remove this "Minimum Payment Adjustment Fee +0.15".
thank You
Done Done --
  • CreatedJuly 12, 2024 11:45 AM
  • UpdatedJuly 23, 2024 10:58 AM
CHIPED-677 (Production) Undercontribute with promo credit and store credit
  • Client_resolved
  • Testing
Hello team. Testing on production. Please see attached pho...
Hello team.
Testing on production. Please see attached photos.
While at checkout I am able to change the contribution amount on a $5 contribution using $5 promo credit to below $5 in this case $4. It should not let me under contribute. If I only use the $5 promo credit and the gift has $5 or more dollars remaining on it to fully fund…the minimum contribution should be automatically set to $5. If there is $4.99 or less remaining on that gift then that amount should automatically be the only option under contributions. The user will ofcourse lose out on any remaining money not used ($5 promo credit, $4.50 remaining, user will lose out on .50 cents that can’t be used on future gifts)
Same thing happened for credit. I was able to change contribution amount to BELOW the $30 credit amount to $25. Should not let me do that. If I am only using credit and no real money. The contribution amount has to be the same as the credit amount.
Done Done --
  • CreatedJuly 12, 2024 10:31 AM
  • UpdatedJuly 31, 2024 12:45 PM
CHIPED-676 (Production) $5 minimum Error Message. Gift ID 1016
  • Client_resolved
  • Testing
Hi Team In production. Trying to contribute full remaini...
Hi Team
In production. Trying to contribute full remaining amount for gift ID 1016 and I get the Minimum $5 pop up message when I try to pay via Stripe No Credits. I just tried paying off another gift but this one for some reason doesn't want to. Tried multiple times. Different Browsers too. Do you get the same?
Opening task in case this is a larger issue with other possible gifts.
Done Done --
  • CreatedJuly 11, 2024 4:07 PM
  • UpdatedJuly 12, 2024 9:18 AM
CHIPED-675 Can't manually enter contribution amount
  • Development
  • MVP2
  • Request_to_team
Team- None of us can manually enter a contribution amount...
Team-
None of us can manually enter a contribution amount. In this video for example, I want to contribute $10 dollars but as soon I type "$1", it automatically stays at "$1" and not let me type "$0". The only way to do it is if I click on prefixed contributions $10/15/25 etc
In Progress Unresolved Development Site
  • CreatedJuly 10, 2024 4:24 PM
  • UpdatedAugust 29, 2024 11:28 AM
CHIPED-674 Issues Sorting/Filtering Columns in Admin + Other. 2 out of 2
  • Client_resolved
  • Design
As referenced, this is a continuation of last task. All pic...
As referenced, this is a continuation of last task. All pictures are posted on last task. I did add a video on this task.
Contributions
1) "Name" - Sorting and Filtering Doesn't work.
2) "Contribution Method" - Sorting and Filtering Doesn't work.
3) "Amount" - Filtering results in an error page. Attached Pic - Contributions_Example1. Sorting works.
4) "Net Amount without bonus" - Filtering and Sorting do not work.
5) "Contribution" - Filtering leads to an error page. See Attached Pic - Contribution_Example2. Sorting works.
6) "Promotional Credit" Filtering leads to an error page. See Attached Pic - Contribution_Example3. Sorting works.
7) "Store Credit" - Filtering and Sorting Doesn't work.
8) "Payment Charge ID" - Filtering and Sorting Doesn't work.
Products
1) "ID" - Sorting works. Has No Filter Capability. All other IDs in other tabs you can filter. Can we please add?
2) "Price' - Sorting works. Filtering leads to an error screen. See Attached Pic. Products_Example1
3) "Used By" - Sorting does not work. No Filtering Capability. Add if possible.
Orders
1) " User.Name" - Sorting does not work. No Filtering available.
2) "Item Name" - Sorting does not work. No filtering available.
3) "Status Moderator Name" - Sorting works. Filtering Does not work. Please add Filtering with automatic drop down of the few choices available.
4) "Delivery Date" - Sorting does not work. Filtering does not work.
Other Issue
- Please reference Video attached Labeled: Filtering Hides Apply Button.
Issue: When filtering on certain columns that give you an automatic drop down of choices to select from...once you make a selection...the choices don't go away and the "apply" button is hidden and makes it very hard to click on Apply. Solution: once you click on a selection, the rest should dissapear.
I have also had issues when trying to filter on columns that do not give an automatic drop down menu and you have to input a value...sometimes it glitches and you have to try a few times before you can hit the apply button.
Please note - I cleared cache and history on my computer and restarted it before I started this entire exercise.
Done Done --
  • CreatedJuly 9, 2024 6:43 AM
  • UpdatedJuly 15, 2024 5:33 PM
CHIPED-673 Issues Sorting/Filtering Columns in Admin + Other. 1 out of 1.
  • Client_resolved
  • Design
Hello Team Have 2 create 2 tasks for this one as not enou...
Hello Team
Have 2 create 2 tasks for this one as not enough characters available to put on 1 task. I am putting all the pictures/videos here.
Spent a good 2+ hours going through each column in Admin and seeing which worked and didn't when it came to filtering and sorting. Found that A LOT of them including many that were working before are not working. I also highlighted a few other possible issues I found. Can we please prioritize fixing this as soon as you are done with credit, minimum contributions and other super high tasks as we will need these functioning for when we launch. Findings below. Pictures/Videos attached.
Users Tab
1. Pic attached labeled: Example 1. The team successfully renamed "promotional credit code" column on the edit section on the users tab in admin but did not rename it on the general screen under Users. Please rename to: Influencer Personal Promotional Code...as you did on edit section.
2. Payments Net Total - Does not Filter or Sort correctly.
3. Gifts - Sorting does not work.
4. Email Verified - Sorting does not work.
5. Receive Updates - Sorting does not work.
6. Visible to Public - Sorting does not work.
7. Zip Code - Is displaying Emails instead of Zip Codes. See Pic attached labeled: Example 7
8. Social Login - Sorting does not work.
9. Last Edit - Time is still showing military time and 4 hours ahead of Eastern Time. Any way we can make time consistent everywhere on admin/database/app with the way you displayed time on the My Contributions Section on the app?
Items Tab
1) Approved? As per picture attached labeled Items - Example 1. Question team: "Approved" "Moderator Status" "Gift Funded?" are the only fields that When I try to filter it gives me a drop down to select from the available choices? For example for "Approved" - Not Set, Approved, Rejected automatically show up as the options. I know this is not possible for a field like email b/c there are thousands but for other fields with select number of options...such as "Is_delivered" and others...can we please implement this as well?
2) Pictures - Items Examples 2 and 3. Column: "Item Price". When trying to filter...it returns the attached error screen on examples 2 and 3. Notice this column has an automatic minimum and maximum filter that pops up. Tried everything including putting 2 in minimum and 2 in maximum or 1 in minimum and 2 in maximum and didn't provide the desired result. Sorting works.
3) "Quantity " column - Filtering and sorting not working.
4) "Tax" column - Sorting does not work. Filter minimum-Maximum doesn't work either. Tried to search for 2.28 so I put 2.28 on minimum and 2.28 on maximum and go error message " please enter a valid value. the two nearest valid values are 2 and 3." So it looks like you CAN'T search for a specific number here (can you make it so that if i want to search for 2.28 exactly that I can input 2.28 on the min and 2.28 on the maximum and 2.28 is what it outputs?). I then entered 2 for minimum and 3 for maximum as instructed and still had 16.10 and 6.66 show up in the output. Please reference attached pics: Items_examples 4 & 5
If we can't fix the few columns that have Minimum to Maximum filtering option as mentioned above on #4, let's remove and make filtering like the other columns.
5) "Delivery Fee" - Sorting and Filtering not working.
6) "Misc Fee" - Sorting and filtering not working.
7) "Total Contributed" - Sorting works but Filtering doesn't work. Returns an error message. Picture: Items_Example6
8) "Net Contribution with Promo & Store Credit, USD" - Sorting works but Filtering doesn't work. Returns an error message. Picture: Items_Example7
9) "Net Contribution without Promo & Store Credit, USD" - Has no sorting or Filtering - can we add?
10) "Real Purchase Price" - Sorting works but Filtering returns an error message.
11) " Lists" - Can we add Sorting and Filtering to this one so we can easily filter by Drafts, Public, Private, etc?
Payments Tab
1) "Payment Method" -A) Sorting Returns an error message screen. Please reference attached pic - "Payments_Example1" B) Filtering works but As referenced on #1 on Items Section above - can this tab also provide an auto drop down selection list choose from as it is only a few selections? "Status" on Payments also provides an auto drop down selection.
2) "Processing % Fee" - sorting and filtering do not work.
3) "Processing Swipe Fee, USD" - sorting and filtering do not work.
4) "Is Anonymous" - Sorting and Filtering do not work. Only shows 0's when there are 1's.
5) "Promotional Credit" - Filtering works but Sorting returns an error message page. See Pic - Payments_Example1
6) "Status" - Sorting returns an error page. See Pic - Payments_Example3. Filtering does not provide correct results.
Done Done --
  • CreatedJuly 9, 2024 6:35 AM
  • UpdatedJuly 18, 2024 3:41 PM
CHIPED-672 Changes in admin section (column adding, removing)
  • Client_resolved
  • Discovery
  • MVP2
2 Please remove "Net Amount Difference" on the bottom edit s...
2 Please remove "Net Amount Difference" on the bottom edit section as you already removed it from the top section
4 Please add column "Contributed Store Credit" as it is missing
Add-Contributed-Store-Credit.png Net-Amount-Difference-Remove.png
Done Done --
  • CreatedJuly 3, 2024 10:27 AM
  • UpdatedAugust 18, 2024 11:45 PM
CHIPED-671 Contribution ID 1306 has incorrect net amount wo bonus
  • Client_resolved
  • Development
Hello Can you please see why Contribution ID generates a ...
Hello
Can you please see why Contribution ID generates a figure of 9.71 when it should be 9.73, It is part of a 2 multi payment contribution. (FYI the other contribution id 1305 is generating correctly)
You may need to check the formula as we did the same scenario last week and the numbers were correct.
(This came from Multi Payment 1084)
Done Done --
  • CreatedJuly 2, 2024 7:26 PM
  • UpdatedJuly 19, 2024 4:00 PM
CHIPED-670 Delete 669 for this one: Uploading Video and Save Changes button
  • Design
  • MVP2
  • Manager_resolved
Please delete 669 and replace with this one. Forgot to add t...
Please delete 669 and replace with this one. Forgot to add test video pics to 669. Thank you.
Hi team
Please reference video.
using my loucam82 account I deleted my greeting video. Refreshed logged out and in to confirm it went through as I wanted to start from scratch. I uploaded a video as you can see it uploaded, took about 49 secs for it to “go through” and at the end got a red error message on top. I did not hit the “save changes” button. However after refreshing and bouncing from screens I went to my public profile to see that the video was now on my profile. I tried it again with a smaller 7 sec video “not on the attached example video” and that one did not give an error but a green good message and immediately showed on my profile however for that one either I did not hit the save button. I also tested deleting a video without hitting save button and the account did remain with no video.
Possible issue I see:
1) greeting video or welcome video or any info that is updated on the profile settings should not save unless the customer hits the save changes button.
2) many times on websites there’s a pop up that comes up when a user changes information and tries to leave without hitting save. Asking the user if they want to move forward without saving the changes. Not sure if that’s possible here but if not maybe add to mvp2.
When I change something in let’s say the address field…and did not hit save changes and went somewhere else on my profile and went back it actually didn’t save but for some reason the videos do.
Can we fix so that changes including videos and pictures only save in the system if the user clicks on save changes?
3) I think there’s a long delay -49 secs where the customer doesn’t know what’s happening and if the video went through or not. This experience can be enhanced. Maybe a loading bar? From 0 to 100%? And once complete it shows right away on on the wishlist greeting section and then on public profile right away if user clicks on save changes?
4) not sure of why error message on this example came up yet video still loaded on my profile. Any idea? Per the screenshot the video is only 21mb. So not huge. Maybe you can replicate and see?
Any other ideas to improve the customer experience here is appreciated.
Thank you.
Done Done --
  • CreatedJuly 1, 2024 9:01 PM
  • UpdatedAugust 18, 2024 11:20 PM
CHIPED-669 Uploading Video and Save Changes button
  • Design
Hi team Please reference video. using my loucam82 account...
Hi team
Please reference video.
using my loucam82 account I deleted my greeting video. Refreshed logged out and in to confirm it went through as I wanted to start from scratch. I uploaded a video as you can see it uploaded, took about 49 secs for it to “go through” and at the end got a red error message on top. I did not hit the “save changes” button. However after refreshing and bouncing from screens I went to my public profile to see that the video was now on my profile. I tried it again with a smaller 7 sec video “not on the attached example video” and that one did not give an error but a green good message and immediately showed on my profile however for that one either I did not hit the save button. I also tested deleting a video without hitting save button and the account did remain with no video.
Possible issue I see:
1) greeting video or welcome video or any info that is updated on the profile settings should not save unless the customer hits the save changes button.
2) many times on websites there’s a pop up that comes up when a user changes information and tries to leave without hitting save. Asking the user if they want to move forward without saving the changes. Not sure if that’s possible here but if not maybe add to mvp2.
When I change something in let’s say the address field…and did not hit save changes and went somewhere else on my profile and went back it actually didn’t save but for some reason the videos do.
Can we fix so that changes including videos and pictures only save in the system if the user clicks on save changes?
3) I think there’s a long delay -49 secs where the customer doesn’t know what’s happening and if the video went through or not. This experience can be enhanced. Maybe a loading bar? From 0 to 100%? And once complete it shows right away on on the wishlist greeting section and then on public profile right away if user clicks on save changes?
4) not sure of why error message on this example came up yet video still loaded on my profile. Any idea? Per the screenshot the video is 31.5mb. Maybe you can replicate and see?
Any other ideas to improve the customer experience here is appreciated.
Thank you.
Backlog Unresolved --
  • CreatedJuly 1, 2024 8:47 PM
  • UpdatedJuly 3, 2024 12:59 AM
CHIPED-668 Store credit update when you request /credits/charge make request similar to o...
when you request /credits/charge
make request similar to other charge requests
amounts array = send amount in amount.
bonus_money= no changes. Good as it is.
store_credit = amount in store credits.
 
Done Done --
  • CreatedJuly 1, 2024 12:28 PM
  • UpdatedJuly 1, 2024 2:26 PM
CHIPED-667 frontend blank screen
Done Done --
  • CreatedJuly 1, 2024 8:13 AM
  • UpdatedJuly 1, 2024 8:35 AM
CHIPED-666 Sort By Menu is blocked by Greeting Video
  • Client_resolved
  • Design
Hello team On both desktop and mobile the sort by drop do...
Hello team
On both desktop and mobile the sort by drop down (priority, date added, goal reached) is blocked by the greeting video when you first go to the public page for my gift tag account: lutesting100. Due to the video being directly above the sort by menu.
However when I go to my gift tag account: loucam82. This doesn’t happen as the video width is not directly above the sort by menu.
Please look into and fix. Thank you
Done Done --
  • CreatedJune 27, 2024 10:30 AM
  • UpdatedJuly 3, 2024 11:03 AM
CHIPED-665 Add tags for analytics and HotJar
  • Client_resolved
  • Development





Please add tags.
Thanks
Done Done --
  • CreatedJune 25, 2024 2:35 PM
  • UpdatedJuly 3, 2024 10:37 AM
CHIPED-664 Webscraping / Cropped images not working HIGH PRIORITY
  • Client_resolved
  • Development
Team We opened up a new account and unfortunately the fir...
Team
We opened up a new account and unfortunately the first 4 amazon gifts we webscraped, did not pick up any results. Did something happen when you migrated over?
Strangely, we then tried it again but this time only copied the beginning part of the webscrape link and it worked.
Also, though the link finally worked, the pictures were cut off. I then had to manually upload the picture or add URL and picture came out fine.
Question
1 Was anything changed in regards to how we upload webscrape links?
2 Was anything changed in regards to the uploading of pictures?
Can you please look into this as soon as possible.
Here are some examples
I webscraped this:
https://www.amazon.com/Piece-Prince-Classic-Tailored-Modern/dp/B0C6Y5WQDP/ref=sr_1_28?crid=1HG0D78QXKBSB&dib=eyJ2IjoiMSJ9.IevoqeWdu0L-ClB3vmYTBiBa5kFRDmsjOXkbyTs2wglocW3kRG8c0LLG1tMD8HiGIFMKVUBqpuqa0YsfOguOpvJcyaeTiWWEAoqbXHxQw4QVE8n_nev0KXUJ_QiRWXY09iGeVHQbMOSX4WL4ir7yoBtiX7yrKlRMeioUf_BRFbHsSDdFcdPq8UxYENm0aOSHFemU-6TCOFIR0Oqm90gaDlJh89PdDLITvS0tndmel2-5mvxeJmjoRg6RAoAsnMXZhSAGp4FrGeUyrkPPn49FuIMMLuEaJnnr0X022d6rU-Q.UPJOJmyDdsiK-DrBRdLUGuJbNcu1gg3S2wnB31Bg2EI&dib_tag=se&keywords=mens+suits+classic+fit+2+piece&qid=1719261657&refinements=p_36%3A26500-&rnid=2661611011&sprefix=mens+suit%2Caps%2C176&sr=8-28
But because of the no webscrape, I shortened and used just the beginning part:
https://www.amazon.com/Piece-Prince-Classic-Tailored-Modern/dp/B0C6Y5WQDP
I webscraped this:
https://www.amazon.com/Gucci-GG0876S-Black-Shaded-Sunglasses/dp/B08VWQY9PG/ref=sr_1_9?crid=3OC49WW0KW4S8&dib=eyJ2IjoiMSJ9.6GjvvO_XXF8v9InqZk6ix-A1HJ5yd3RC4rKvx5TiUX6r6Fj9NtB2RhBn-TxC8pt8Wr5O6qM4j1kG0qwtwh2H9zXxv7O07L0pEnU6TVNQXR8dGOSIdCxT1NDdZSdEnHljfK9dd5I3tz4PO6ga13efXyQaBZVWGr4-1AFGobtSwChXWmxaG4anoR308Lar0wEEGOPrV2NpVDy96UYcE-cmSFdT3uK787mu5tVUlxcsa__P4uwxW1f5mjKmxVLjkIrk87uAYkWPjju5njZTkxptSqzF1EU5Q8uljfBtUOhluRI.qgiX6Lr35Aa7qMuFRLkJ1tSR8zNoQIGExZuCKlpQqnM&dib_tag=se&keywords=gucci+sunglasses+women&qid=1719262717&refinements=p_36%3A21000-&rnid=2661611011&sprefix=gucc+sunglasses+women%2Caps%2C133&sr=8-9
But because of the no webscrape, I shortened and used just the beginning part:
https://www.amazon.com/Gucci-GG0876S-Black-Shaded-Sunglasses/dp/B08VWQY9PG
Also as you can see the pictures came cut off.
Done Done --
  • CreatedJune 24, 2024 5:25 PM
  • UpdatedJuly 3, 2024 6:29 AM
CHIPED-663 Contribution ID Section + Net Amt Diff Using ChipedIn Formula incorrect with Credit
  • Client_resolved
  • Development
Team - We analyzed the credit section again and it seems tha...
Team - We analyzed the credit section again and it seems that some parts of admin section is still using the old credit formula you created (adding the store credit on top of contribution) and not the new credit formula (subtracting the credits from the contribution). This is then providing incorrect values for the Net Amount Difference using ChipedIn Formula/ Net Amount / contribution etc.
Please pay attention to the reference pictures as well as the points below to fix. We included the figures it should be generating.
1 Net Amount Difference Using Chiped Formula, USD – Is incorrect as it is including the full contribution amount, when it should be only using the “Paid amount” that went to processing. In example Payment 1053, formula should be .04=58.30 – 40.00*0.971-20*0.971. **I believe in the CONTRIBUTION MANAGEMENT section, you need to take the “Amount” instead of the “Contribution” so it does not include the credits applied.
2 As mentioned, please remove Net Amount Difference FORMULA as it is just giving us problems and not correct
3 CONTRIBUTION MANAGEMENT section : Net Amt without bonus / Contribution is incorrect as I believe you are still using the old credit you created and did not fix this yet with the new credit formula. (you are adding the credits, instead of subtracting). Also the “Store Credit” Column is missing
4 ITEM MANAGEMENT section: The Contributed Payments / Total Contributed is incorrect as I believe you also are still using the old credit formula you implemented. Also “Contributed Store Credit” column is missing.
Done Done --
  • CreatedJune 24, 2024 4:31 PM
  • UpdatedJuly 14, 2024 2:05 AM
CHIPED-662 My Contribution - Add all Gift IDs for Multiple Contributions
  • Client_resolved
  • Design
Hello Team For all gifts with multiple contributions...th...
Hello Team
For all gifts with multiple contributions...the Gift Name properly shows " payments towards multiple gifts" but the next column: Gift Name only lists 1 gift ID out of the multiple while displaying all of them on the Action section. Per our last call, can we please:
1) First choice for us - See if we can add all the Gift IDs in this section not just one and try to make the format not look out of sync.
2) If that is not an option, type in there "See Edit Section"
3) Other thoughts you might have that would make the experience better for the customer.
Thank You.
Done Done --
  • CreatedJune 24, 2024 1:13 PM
  • UpdatedJuly 3, 2024 6:31 AM
CHIPED-661 Debugging - promotional credit before the checkout.
  • Client_resolved
  • Discovery
Done Done --
  • CreatedJune 21, 2024 3:18 AM
  • UpdatedJuly 31, 2024 3:42 PM
CHIPED-660 Processing Fee incorrect Formula *Highest Priority*
  • Client_resolved
  • Development
Hello We went through the Item Gift Formulas and it seems...
Hello
We went through the Item Gift Formulas and it seems the formula may be slightly off for Credit Card Processing Fee which then makes "Listed Price" incorrect.
1 You will see that if you did the manual math Credit Card Processing Fee would be 3.579 (but admin incorrectly says 3.59). The database is correct, but admin is incorrect. Please look into this. (FYI it is happening on all the gifts)
2 Do you know the reason why we have "ChipedIn Processing Net Amount without Promo & Store Credit, USD" and "ChipedIn Processing Net Amount Difference without Promo & Store Credit, USD"?
I do not believe we need this and the formula is generating incorrect numbers. If there is no reason for it, I would suggest if you can hide it for now (if you need to then we remove completely) as we are not sure what this is.
Thank you
Done Done --
  • CreatedJune 18, 2024 9:05 PM
  • UpdatedJuly 3, 2024 10:50 AM
CHIPED-659 Processing Net Amount Difference - Clean up Admin
  • Client_resolved
  • Discovery
We are going through admin to make sure all the formulas are...
We are going through admin to make sure all the formulas are working smoothly with Website/Admin/Database.
1) Processing Net Amount Difference - Can we remove this entirely on both main and edit screen? After monitoring, the formula we created (Net Amount Difference Using Chiped Formula) is getting us the correct results and therefore do not need the formula used in "Processing Net Amount Difference" that you created. In addition, it is populating "N/A" and also the top formula and bottom formula are contradicting and producing different results(not even sure what there formula is trying to derive). Please look at the formulas underneath and you will see one is generating "0" while the other "$0.05" (the main is producing "NA"
2) Net Amount Difference Using Chiped Formula - This is producing the correct figures we expect to see. If you are able to delete the above "Processing Net Amount Difference" formula, you can replace it with this formula
3) Do you have the formula used to derive "Net Amount Difference"? It almost always generates "0" and want to confirm it is something we need.
Done Done --
  • CreatedJune 18, 2024 4:14 PM
  • UpdatedJuly 8, 2024 6:04 PM
CHIPED-658 Difference between Gift Purchase amount and Real Purchase Price
  • Client_resolved
  • Development
Hi, Please look at screenshot, we would like to know the dif...
Hi, Please look at screenshot, we would like to know the difference between the "gift purchase amount" and "real purchase price" . We gave an input on both but only real purchase price populates into other fields. Is this maybe a duplicate?
Done Done --
  • CreatedJune 18, 2024 2:38 PM
  • UpdatedJuly 3, 2024 6:33 AM
CHIPED-657 How Contribution Section should look like
A document describing the edits is attached to the task
Backlog Unresolved --
  • CreatedJune 17, 2024 8:30 AM
  • UpdatedJune 20, 2024 8:47 AM
CHIPED-656 Credit Issues on email template 17 and 18 *HIGH PRIORITY*
  • Client_resolved
  • Development
We tested different scenarios with the credits and found out...
We tested different scenarios with the credits and found out that the promotional credits and store credits has been duplicated and added incorrectly on each gift. This is what we did:

Contribution 1: $20.00 + $5.00 Promo credit
Contribution 2: $25 + $10 Store credit
Contribution 3: $50 

Please look at screenshot as you can see the store and promo credit were incorrectly duplicated
Template 18

We have not received it and email is not sending at all

*Please ensure promotional credits and store credits are only shown when applicable. (Also If promotion is used for personal gift)
Done Done --
  • CreatedJune 12, 2024 12:32 AM
  • UpdatedJuly 3, 2024 10:32 AM
CHIPED-655 "$0" Credit contribution error *HIGH PRIORITY*
  • Client_resolved
  • Development
We tested one payment having three scenarios 1. Only used $...
We tested one payment having three scenarios
1. Only used $5 promotional credit towards personal gift
2. Only used $10 store credit towards someone's gift
3. $50 contribution (no credit used) towards someone's gift.
As you can see we get an error as enter contribution is zero.
Please look into this, however we'd like to discuss this specific task at our meeting on Thursday.
Done Done --
  • CreatedJune 12, 2024 12:13 AM
  • UpdatedJuly 12, 2024 10:23 AM
CHIPED-654 Commas and Decimals
  • Client_resolved
  • Design
Please make sure Commas and Decimals are shown on the websit...
Please make sure Commas and Decimals are shown on the website.
Done Done --
  • CreatedJune 8, 2024 2:38 PM
  • UpdatedJune 16, 2024 10:45 PM
CHIPED-653 Private wish list text alignment
  • Design
  • Request_to_team
When you enter PW for private wishlist the text description ...
When you enter PW for private wishlist the text description alignment is incorrect. Please fix.
Selected for Development Unresolved --
  • CreatedJune 8, 2024 11:54 AM
  • UpdatedJuly 16, 2024 12:20 PM
CHIPED-652 Promotional Credit, Store Credit, and Stripe/PayPal
  • Client_resolved
Good day, Charles! We checked the functionality of Promotio...
Good day, Charles!
We checked the functionality of Promotional Credit, Store Credit, and Stripe/PayPal.
After testing, we will make adjustments related to Promotional Credit (currently it can only be used in combination with Store Credit or Stripe/PayPal)
We also need to exclude the possibility of overpayment when using Store Credit and Stripe/PayPal together.
Done Done --
  • CreatedJune 6, 2024 11:23 AM
  • UpdatedJuly 8, 2024 6:15 PM
CHIPED-651 Implement the ability to pay using only Promotional Credit Currently, the system does not allow paying for a gift using...
Currently, the system does not allow paying for a gift using only Promotional Credit.
Done Done --
  • CreatedJune 6, 2024 10:46 AM
  • UpdatedJune 7, 2024 2:29 PM
CHIPED-650 Total Purchase Amount more actual sum Validation is needed to ensure no excess payment: When us...
Validation is needed to ensure no excess payment:
When using Stripe and Store Credit for payment, the system should prevent any overpayment.
Done Done --
  • CreatedJune 6, 2024 10:43 AM
  • UpdatedJune 14, 2024 5:16 AM
CHIPED-649 Second-time accrual of Store Credit and Promotional Credit - error The user was assigned Store Credit and Promotional Credit. ...
The user was assigned Store Credit and Promotional Credit.
The user used them.
When Store Credit and Promotional Credit are assigned a second time through the admin panel, the credited amount does not appear on the frontend for the user.
Selected for Development Unresolved --
  • CreatedJune 6, 2024 9:03 AM
  • UpdatedJune 6, 2024 10:37 AM
CHIPED-648 Social Media Templates Review
  • Client_resolved
  • Design
  • MVP_Warranty
Hi, We tested the sharing templates once again for a full...
Hi,
We tested the sharing templates once again for a full analysis and noticed a few things:
1 Picture Preview is not appearing in both FB and X (strangely we checked on DevApps, and the preview picture is appearing. We have attached the reference pictures found on dev apps)
2 It says Thank you Video even if you post a thank you picture
3 For some reason when you upload a picture, it shows a “play” button and then show the picture.
4 Many if not all the links on the email are not hyperlinks (clickable) and not having preview picture show up.
Lastly, we checked each and every sharing email template again and noticed we need to do minor fixes. Kindly please fix and if you would like, please show us where we can edit and we’d gladly edit it ourselves.
For your convenience Here is a link to FigJam board we've created with all template screenshots
https://www.figma.com/board/xNl8No3Bk83fs3vSHvI8HI/Sharing-Template?node-id=0-1&t=5mEdD05qKXIHYdCu-1
Done Done --
  • CreatedJune 5, 2024 11:39 AM
  • UpdatedAugust 18, 2024 11:43 PM
CHIPED-647 Glitch at beginning of log in
  • Development
  • Manager_resolved
As discussed with Max, there is a glitch in the beginning wh...
As discussed with Max, there is a glitch in the beginning when someone logs in and shows a glimpse ChipedIn.com then goes to wish list. Please smooth out and fix. Thanks.
Done Done --
  • CreatedJune 4, 2024 6:17 AM
  • UpdatedAugust 18, 2024 11:19 PM
CHIPED-646 Welcome video not working.
  • Client_resolved
  • Development
  • MVP_Warranty
Not sure if video working but this specific video is not wor...
Not sure if video working but this specific video is not working with any of the team. It looks like upload is successful for a minute then goes away and says failed. It also shows for a split second on wish list then goes away. Please look into. Also it says file is 42.2 MB Thank you
Please download video from this google drive link as it won’t also upload on portal
https://drive.google.com/file/d/1wBl90C3CXndZWdHhbJzNFswNGjSf4ec3/view?usp=sharing
Done Done --
  • CreatedJune 4, 2024 5:27 AM
  • UpdatedAugust 18, 2024 11:19 PM
CHIPED-645 Need to write the calculation formulas.
  • Client_resolved
  • Discovery
---- from Charles---- Also as mentioned, can you tell us w...
---- from Charles----
Also as mentioned, can you tell us what exactly was the formula you used for excess.  We know what formula was given to you and your team, but want to make sure as sometimes there are changes your teams makes. That case we can mirror exactly. 
In addition, if there is some sort of way to provide the other formulas so we can check and confirm to mirror, would be great. 
For example, we may have given you a formula, but you may have slightly altered but gives same answer.  Doing this we can ensure we are always getting identical results. 
----
He needs in a plain English, what formulas you have implemented for calculations ( in the items, administration section)
Please answer it in the task comments."
Done Done --
  • CreatedJune 3, 2024 8:19 AM
  • UpdatedJuly 3, 2024 10:20 AM
CHIPED-644 Out for Delivery (Trigger)
  • Client_resolved
  • Development
When user receives a fully funded gift, we do not want them ...
When user receives a fully funded gift, we do not want them to have the ability to “Send a Thank you” until:
1 We select “Out for Delivery” on the Delivery Status Drop Down.
2 This would mean when they click on the Blue button (or on the thank you section), it will be disabled for that specific gift, until “Out for Delivery” on order section is visible
Done Done --
  • CreatedMay 31, 2024 11:01 PM
  • UpdatedJuly 29, 2024 4:16 PM
CHIPED-643 Welcome Greeting not populating
  • Client_resolved
  • Development
  • MVP2
Hi Max, Having issues uploading a video or image for the ...
Hi Max,
Having issues uploading a video or image for the welcome greeting. After I upload, the profile page does not populate with anything. Please refer to screenshot and screen recording. Screenshot shows what happens after image is uploaded and screen recording shoes what happens after video is uploaded.
Thanks
Done Done --
  • CreatedMay 31, 2024 8:59 PM
  • UpdatedAugust 18, 2024 11:43 PM
CHIPED-642 Promotional Credit was incorrectly used for SOMEONE else's gift (should only be for personal)
  • Client_resolved
  • Development
1 - We did a quick test to purchase 4 items from LOUCAM82 pr...
1 - We did a quick test to purchase 4 items from LOUCAM82 profile (someone else gift), yet because we have $5 promotional credit, it allowed us to use it towards his gifts (which is incorrect)
Promotional credit should only be used towards a personal item and check box (picture attached) should not even show up unless it's on our wish list.
2A Payment 975 for reference: It took the $5 promotional credit (from $75.35 to $70.35), but no where in the payment do you see we used the $5 promotional credit.
2B In theory since we used both Stripe and Credit, it should say this. Instead it just says STRIPE as payment method
Please review video and attachments carefully.
Done Done --
  • CreatedMay 31, 2024 5:12 PM
  • UpdatedJuly 1, 2024 7:34 PM
CHIPED-641 Adding Notes section on USER
  • Client_resolved
  • Design
Please add a NOTES section on Admin USER We will need thi...
Please add a NOTES section on Admin USER
We will need this in case we need to have notes for prohibited users,remaining funds, etc.
Done Done --
  • CreatedMay 31, 2024 4:31 PM
  • UpdatedJune 8, 2024 10:09 AM
CHIPED-640 Profile Setting...Missing "s"
  • Client_resolved
  • Discovery
Hi Team Please update spelling for Profile Setting to "Pr...
Hi Team
Please update spelling for Profile Setting to "Profile Settings"
Plural
Thank You!
Done Done --
  • CreatedMay 31, 2024 10:40 AM
  • UpdatedJune 8, 2024 11:05 AM
CHIPED-639 Issue with….Sort by: Priority
  • Discovery
  • Request_to_team
Hello Team On Public Wishlist, When we highlight “All” or...
Hello Team
On Public Wishlist, When we highlight “All” or sort by: “priority”
The high priority gift is showing first which is correct. The rest of the gifts should be displayed in order by the gifts with the least amount remaining to fund the gift.
However as you can see per the attached video, it is actually working backwards. The gifts with the most remaining to fund is listed 2nd and so on. Please change this.
Goal reaches gifts being listed last looks correct
Thank you.
Selected for Development Unresolved --
  • CreatedMay 31, 2024 10:38 AM
  • UpdatedJuly 4, 2024 6:41 AM
CHIPED-638 Character Counter Missing from "Short Bio" on Profile Setting
  • Client_resolved
  • Discovery
Hi Team When one creates an account, enters gift tag name...
Hi Team
When one creates an account, enters gift tag name, email etc and you are then taking to Your Bio..where we can first upload our picture, public name, short bio etc...you built a 0/150 character counter for Short Bio. But once account is finalized, when you go to Profile Settings...the counter is missing from Short Bio. Please add the counter here as well.
Thank You.
Done Done --
  • CreatedMay 31, 2024 10:27 AM
  • UpdatedJune 8, 2024 10:28 AM
CHIPED-637 Promotional Credit (Referral Credit)- ADMIN Payment Errors
  • Client_resolved
  • Development
Hello We hope you are wrapping up credit section, but we ...
Hello
We hope you are wrapping up credit section, but we have noticed some big points that need to be addressed on the PAYMENTS Section specifically when we tested for Promotional Credit (aka referral credit). Please reference PaymentID #568
1A For some reason it says $4.99 when in edit it says N/A (credits used)
1B Why does it say “ROUNDING net amount difference using ChipedIn formula”? You can remove the word ROUNDING
2 “Estimated Processing Net Amount to receive” says $4.99. Shouldn’t this be $0 as this is specifically for estimated amount we receive from Stripe/PayPal? I would think that the $4.99 amount would only be shown on the “Total Payment” and “Contribution” and potentially “Referral Promotion*” in payment section?
3 ChipedIn Estimate Processing Net Amount without bonus, USD- Not sure if this makes sense as you are using the “bonus”(credit) and it says “PROCESSING net amount WITHOUT BONUS”.
4 Referral Promotion* - To keep consistent, this should say “Promotional Credit” (This may also be changed in the edit section for “Bonus Money” since we now have store credit to distinguish the two.
5 Net Amount Difference – You may hide this for now as formula is not working, takes up space, and also calculating “unknown” and “0”
By the points above, I think we need to review and ensure all looks correct (wording/formula/placement) when using credit. Note we were only testing Promotional Credit (and not Store Credit)
Done Done --
  • CreatedMay 30, 2024 3:57 PM
  • UpdatedJuly 8, 2024 6:17 PM
CHIPED-636 Inconsistencies in Naming for Promotional Credit
  • Client_resolved
  • Discovery
Hello Team We have noticed that there is discrepancies on...
Hello Team
We have noticed that there is discrepancies on the app and on admin/database with inconsistencies as far as the promotional credit with many times that named being utilized while in others we see referral promotion, bonus, etc. We would like to keep the names consistent. Below are where we found inconsistencies. I also included a picture with a 1 or 2 or 3 at the end that provides a visual look at each of the numbered items below. Please make these updates and please let us know if we missed any others. Thank You
1.My Contributions -Desktop and Mobile App – Change “referral promotion” to “Promotional Credit”
Admin
2.Users – Main View – change “referral code” to “Promotional Credit Code”
3.Users – Edit – change “referral code” to “Promotional Credit Code”
4.Users – Edit – change “Bonus Money, USD” to “Promotional Credit Money, USD”
5. Payments – Change “referral promotion” to “Promotional Credit”
6. Payments – Edit - Change “Bonus_Money_used, USD” to “Promotional Credit Money Used, USD”. Also change, “Chipedin Estimate Processing Net Amount without bonus, credits, USD” to “Chipedin Estimate Processing Net amount without Promo & Store Credit, USD”
6.5 Payments – Edit – Change “Estimated Processing Net amount to receive, USD (With bonus and credits”) to “Estimated Processing Net amount to receive, USD (with Promo & Store Credit).
Payments – Edit – Change “Bonus Money Used, USD” to “Promotional Credit Money Used, USD”
7.Items – Main View -
Under “Contributed Payments” – Change wording from “$84.08 (85.08) bonus $0.00” to “$85.08 (85.08) Promo Credit $0.00”.
Change “Contributed Bonus” to “Contributed Promotional Credit”
Change “Net Contribution with Bonus” to “Net Contribution with Promo Credit” and “Net Contribution w/o Bonus “ to “Net Contribution w/o Promo Credit”
8. Items – Edit
Same logic:
Change “Net Contribution with Bonus” to “Net Contribution with Promo Credit” and “Net Contribution w/o Bonus “ to “Net Contribution w/o Promo Credit”
Change “Chipedin Processing Net Amount w/o bonus” to “ChipedIn Processing Net Amount w/o Promo Credit”” and “ChipedIn Processing Net Amount Difference w/o bonus“ to “ChipedIn Processing Net Amount Difference w/o Promo Credit”
9. If I missed any other areas that have these same fields, please make the appropriate change. Please also ensure that Database is also updated.
Thank You.
Done Done --
  • CreatedMay 30, 2024 1:30 PM
  • UpdatedJune 14, 2024 9:20 AM
CHIPED-635 Orders - Action - Send Thank You Video...Not working
  • Discovery
  • Manager_resolved
Hello team I completed an order and changed delivery stat...
Hello team
I completed an order and changed delivery status to completed on admin for the item. Gift ID 5666
When I go to Orders on the app and click on Action and Then Click on Send Thank You Video...Nothing happens on mobile or desktop. Please look into this one to confirm and fix.
If I go to Profile Settings - Thank You Videos...Looks like from there I am able to create a video.
Done Done --
  • CreatedMay 30, 2024 12:09 PM
  • UpdatedAugust 18, 2024 11:18 PM
CHIPED-634 Media Upload Message (both With List Greeting and Thank you)
  • Client_resolved
  • Development
  • MVP2
Please refer to pictures 1) Wish List Greeting: Please a...
Please refer to pictures
1) Wish List Greeting: Please add “info” button with message “Media Upload: Max 100MB, 1 min”
(This should also be changed in the registration section as well so user is not confused)
2) Thank You Video/Picture: Please add message “Media Upload: Max 100MB, 1 min”
***I believe currently max upload is 95MB and 59 seconds. Can we just keep it clean numbers and do 100MB and 1min? If there is a specific reason why it needs to be 95MB and 59 seconds, then you may adjust accordingly***
Also not sure if there are any restrictions for photo capacity, but if there are, let us know so we can adjust message
Thank you
Done Done --
  • CreatedMay 30, 2024 12:06 PM
  • UpdatedAugust 18, 2024 11:42 PM
CHIPED-633 My Contributions - Gift Tag incorrect
  • Client_resolved
  • Discovery
Hello team Under “My Contributions”. The gift tag display...
Hello team
Under “My Contributions”. The gift tag displayed is that of my own which does not add value to the user. The gift tag that should be listed here is the one of the person I contributed on that gift towards to. Please make this change.
Thank you.
Done Done --
  • CreatedMay 30, 2024 11:21 AM
  • UpdatedJune 13, 2024 10:40 PM
CHIPED-632 Private Wish List Link Needs wording update
  • Client_resolved
  • Discovery
Hi team When sharing a private wish list Collection folde...
Hi team
When sharing a private wish list Collection folder it currently says : enter the password to view the gift
This needs to be changed to “ Enter the password to view Wish List”.
Thank You.
Done Done --
  • CreatedMay 30, 2024 10:31 AM
  • UpdatedJune 8, 2024 12:01 PM
CHIPED-631 Enable the ability to upload images locally for Gift Currently, images can only be uploaded using a link. We need...
Currently, images can only be uploaded using a link. We need to enable the ability to upload images locally.
Done Done --
  • CreatedMay 30, 2024 8:23 AM
  • UpdatedMay 31, 2024 9:33 AM
CHIPED-630 Add Gift button missing from Shared & Private
  • Client_resolved
  • Discovery
  • MVP2
Hello team I went to shared and private and added a colle...
Hello team
I went to shared and private and added a collection folder to each. I then went into each and do not see the Add a Gift Button anywhere. Utilized gift tag: lutesting100. Looked on mobile and desktop.
Done Done --
  • CreatedMay 29, 2024 9:25 PM
  • UpdatedAugust 18, 2024 11:41 PM
CHIPED-629 Update spelling
  • Client_resolved
  • Discovery
Hello team When You click on the i button on shared wish ...
Hello team
When You click on the i button on shared wish list. It says: e.g.
this should read i.e.
Please update.
Thanks
Done Done --
  • CreatedMay 29, 2024 9:11 PM
  • UpdatedJune 9, 2024 7:57 AM
CHIPED-628 Update Needed For Desktop Only. Wish List Spelling
  • Client_resolved
  • Discovery
Hello Team Please update for Desktop version ONLY not mob...
Hello Team
Please update for Desktop version ONLY not mobile. Please change spelling of "lists" to Capital Letter L "Lists". See in Yellow.
Also, Public Wish Lists should be the only one Singular. Please update to " Public Wish List" Shared and Private will be Lists
Thank You
Done Done --
  • CreatedMay 29, 2024 8:31 PM
  • UpdatedJune 10, 2024 12:36 PM
CHIPED-627 Understanding Scrape Codes. 200 code generated although picture did not load.
  • Client_resolved
  • Discovery
  • MVP2
Hi Team Utilizing new account gifttag: lutesting100 I adde...
Hi Team
Utilizing new account gifttag: lutesting100
I added a Louis Vuitton bag as a gift. Gift ID #5632 Price and color were auto populated successfully but the image did not. I tried to manually add the image url and it did not work either.
Scraper tab shows scrape ID 4575 for this item with Status Code 200.
Per your response on a prior task...200 means " everything went well, any other code indicates problems"
Questions so we understand: 1)Should this gift have had a status code 200 since the image did NOT populate? 2) If price, size, color, etc is generated but not a Picture...is that considered a successful Scrape? If so, what code is a fully successful scrape where even picture came back along with price size color etc successfully? 3) What code is a scrape where picture was not populated but everything else was? What scrape code shows picture and everything else populated but not the price? 4) what happens if the picture did not load on the first scrape but we go into admin and manually add the url to the picture and it works...Does this update the scrape code in the Scrapes tab or nothing will update?
Thank you.
Done Done --
  • CreatedMay 29, 2024 8:15 PM
  • UpdatedJuly 3, 2024 11:08 AM
CHIPED-626 Two Security Settings Not populating
  • Client_resolved
  • Discovery
Hello Team For New User ID: lutesting100 1) Noticed that w...
Hello Team
For New User ID: lutesting100
1) Noticed that when I Un-clicked on "Make my profile picture visible to other users" and saved it. and then went to Admin...The "Is private Photo" box does not update and remain empty. Please fix.
2) "Make My Wish List Searcheable" datapoint is currently no where on admin. Please add this data point. We suggest it be added right below "Is private photo"
Thank You.
Done Done --
  • CreatedMay 29, 2024 8:02 PM
  • UpdatedMay 31, 2024 3:06 PM
CHIPED-625 Created Time Incorrect on Admin
  • Client_resolved
  • Discovery
Hello Team I created new profile last night Gift Tag: lutes...
Hello Team
I created new profile last night Gift Tag: lutesting100 at 7:17pm Eastern Time USA. The Time Admin showed was May 28th, 2024 Tues 11:17
1) The time on Admin is still showing 4 hours ahead of Eastern time USA. Please change to Eastern Time
2) Please add AM or PM next to the time so we know what time of the day it was added as I don't think this is in military time but regular time.
Please check other places in Admin are also showing Eastern Time.
Thank You!
Done Done --
  • CreatedMay 29, 2024 7:46 PM
  • UpdatedJuly 26, 2024 1:58 PM
CHIPED-624 Referral Code Not Populating on Admin
  • Client_resolved
  • Discovery
  • MVP2
Hello Team I created a new ID yesterday Gifttag: lutestin...
Hello Team
I created a new ID yesterday Gifttag: lutesting100 I added the Welcome5 Promotional code at signup and it went through successfully. Admin shows $5 in the Bonus Money, USD Box but is is NOT populating the "Welcome 5" Referral Code on either the main page of the Users Section or on the Edit Section. We need the code to populate on both sections so we can track the success of different campaigns we will be running with different referral codes for $5 off. Please add. Thank You.
Done Done --
  • CreatedMay 29, 2024 7:36 PM
  • UpdatedJuly 1, 2024 7:46 PM
CHIPED-623 Edit Gift Details after Admin Approval
  • Client_resolved
  • Development
Hello After admin approves gift details, user should not ...
Hello
After admin approves gift details, user should not have the ability to edit gift details (Price/ Color/Size/etc) but may have the ability to change shipping address.
We just did testing:
We noticed that when user edits gift details, nothing is changed in admin (which is good, except that address should have ability to be changed by user). however when user edits gift details on ChipedIn, it says "Success" (which is not correct and what makes it worse is we do not get a notification).
Not sure if you suggest, but maybe a pop up to contact support@chipedin.com for any price changes. Let us know your thoughts.
Done Done --
  • CreatedMay 29, 2024 5:22 PM
  • UpdatedJuly 15, 2024 7:04 PM
CHIPED-622 Additional Admin Users + ChipedIn User Creation
  • Client_resolved
  • Development
1) Please let us know if you were able to add different admi...
1) Please let us know if you were able to add different admin access so that we have one per user (also if we have any future admins)
2) Please create ChipedIn as a user (or do we need to) We need to ensure that we can use credit (for topping off) or ability to use a real credit card (if needed)
Thank you
Done Done --
  • CreatedMay 29, 2024 5:11 PM
  • UpdatedJune 13, 2024 10:35 PM
CHIPED-621 My Drafts - Edit a Gift - Can't Select Shared or Private Wish List. Stays on Public Wish List Only
  • Client_resolved
  • Discovery
My Drafts - Edit a Gift - Can't Select Shared or Private Wis...
My Drafts - Edit a Gift - Can't Select Shared or Private Wish List. Stays on Public Wish List Only
Done Done --
  • CreatedMay 29, 2024 2:06 PM
  • UpdatedMay 29, 2024 9:44 PM
CHIPED-620 Substitute add to "my wish list" to "my drafts"
  • Client_resolved
  • Design
Substitute add to "my wish list" to "my drafts". Please see ...
Substitute add to "my wish list" to "my drafts". Please see screenshot for reference
Done Done --
  • CreatedMay 29, 2024 1:54 PM
  • UpdatedJune 8, 2024 10:49 AM
CHIPED-619 Database/ Creation of Views tutorial
  • Client_resolved
  • Development
Team, we’ve been spending a lot of time analyzing the databa...
Team, we’ve been spending a lot of time analyzing the database so that we may create our own views. However, we’ve noticed that many datapoints are not to be found on the database. 
For example, if we are trying to mirror the item gift section/payment section we are unable to locate datapoints like:
Item gifts
* is_delivered
* Approved
* Moderator Status
* Gift Funded
* Total expenses sum
* GiftTag
* User
* Misc Fee
* Shoppers Fee
* Card Processing
* Listing_Price
* Payment_ID
* Contribution_ID
* ContributedPayments
* ContributedBonus
* TotalContintributed
* NetContributionOnWithBonus
* NetContributionOnW/OBonus
* RealPurchasePrice
* ExcessFunds
* Remaining
* Lists
* Actions





Payments
* GiftID
* Contribution IDs
* Processing Net Amount Difference
* Is Anonymous
* Referral Promotion
* Status

**** We’ve also noticed on the database these columns were not populating with any value
* shoppers_fee
* misc_fee
* processing_fee
* swipe_fee



We are not sure if these datapoints are already in the database or if you need to add to a specific table. More importantly, we do not believe we’ve received proper training to add views. This is essential. For example if we need to create a report to understand how much excess did we earn in a certain period of time we need a table/view to help us gather this information. Another example, if a user closes their account. We need to check if there is any remaining contributions in their account.
In the interim please add the datapoints mentioned above and any other datapoints found on admin but not on the database. So we may attempt to create views. We will need to know how to do all this before launch.
Done Done --
  • CreatedMay 29, 2024 12:30 PM
  • UpdatedJune 24, 2024 11:58 AM
CHIPED-617 Please add to task 616
  • Client_resolved
  • Discovery
Forgot to also point out that under My Contributions. When ...
Forgot to also point out that under My Contributions. When you select Action: It says Contribution ID. It should instead say Payment ID as that is the number that it is pulling. Not the contribution ID.
Done Done --
  • CreatedMay 28, 2024 11:22 PM
  • UpdatedMay 30, 2024 4:04 PM
CHIPED-616 My Contributions - Actions - Transaction Time incorrect
  • Client_resolved
  • Discovery
Gifttag ID just created today: Lutesting100 if you go to M...
Gifttag ID just created today: Lutesting100
if you go to My contributions - Click on actions for any of the gifts - the Transaction time listed is the actual current time real time. Does not match the time when the transaction was done.
2. Forgot to also point out that under My Contributions. When you select Action: It says Contribution ID. It should instead say Payment ID as that is the number that it is pulling. Not the contribution ID.
Done Done --
  • CreatedMay 28, 2024 11:14 PM
  • UpdatedJuly 19, 2024 1:20 PM
CHIPED-614 missing in admin - message to community, additional note, high priority.
  • Client_resolved
  • Design
1. We noticed we cannot find “Message to your community abou...
1. We noticed we cannot find “Message to your community about this gift” and “Additional Note About Your Item” in the admin item(gifts) edit section. Please add to edit section.
2. We are unable to locate gifter comments, we suggest to add under contribution section. ( Please ensure we are able to delete/edit comment in the case we need to. ie. profanity, prohibited
3. How do we view high priority gifts in admin section.
Done Done --
  • CreatedMay 27, 2024 12:35 PM
  • UpdatedJune 11, 2024 9:46 AM
CHIPED-613 Search for old tasks
  • Client_resolved
  • Testing
How do we view old tasks submitted so we can ensure we do no...
How do we view old tasks submitted so we can ensure we do not duplicate new tasks?
Where do we find this in the portal?
Also we noticed the last few tasks, we do not see the old history comments (only the last comments you give us)
Done Done --
  • CreatedMay 26, 2024 1:35 AM
  • UpdatedMay 28, 2024 9:06 PM
CHIPED-612 Checkout refresh cart
  • Client_resolved
  • Development
Noticed that the checkout cart did not refresh when I contri...
Noticed that the checkout cart did not refresh when I contributed towards an item. After I made a successful contribution, the same gift still was shown on cart and should have been removed. Just please make sure everything is working perfect and it refreshed. Thanks. s
Done Done --
  • CreatedMay 24, 2024 6:52 AM
  • UpdatedMay 25, 2024 4:38 PM
CHIPED-611 Time zone fix (Created/Last Edit) on payments
  • Client_resolved
  • Design
I just created a payment at about 5:45am but says 9:45am. p...
I just created a payment at about 5:45am but says 9:45am. please confirm time zone is correct. Thanks
Done Done --
  • CreatedMay 24, 2024 6:01 AM
  • UpdatedJuly 19, 2024 7:24 PM
CHIPED-610 image to url error to upload
  • Client_resolved
  • Development
  • MVP2
Webscrape did not pick up picture so we tried to add image u...
Webscrape did not pick up picture so we tried to add image url but error comes up. (File is not an image)
We have seen a few of these of recent. how can we handle it going forward?
https://us.louisvuitton.com/images/is/image/lv/1/PP_VP_L/louis-vuitton-lv-jewel-pilot-sunglasses--Z1854U_PM2_Front%20view.png?wid=1440&hei=1440
Giftid #5603
Done Done --
  • CreatedMay 24, 2024 5:59 AM
  • UpdatedJune 8, 2024 10:16 AM
CHIPED-609 User receives error message when opens orders tab
https://somup.com/cZhZ1a5pLm
Done Done --
  • CreatedMay 24, 2024 2:33 AM
  • UpdatedMay 24, 2024 3:39 AM
CHIPED-608 If user user store/promotionalcredit need to show it in email about payments (for exmalple 7 template on stage) Also if user didn't use any promotional/store credit it shou...
Also if user didn't use any promotional/store credit it shouldn't appear in the email.
If user used only store credit - only store should appear in email. Same logic for promotional
 Screen - https://monosnap.com/file/PKjS4NfDWDhw4k8WjMuvDk0VtRlTN2
Done Done --
  • CreatedMay 24, 2024 1:18 AM
  • UpdatedMay 24, 2024 9:02 PM
CHIPED-607 Update the path from amazon to digital ocean (For stage and Production) - for avatars and other items # only the DEV should use the DEV ( https://chipedindev.nyc3...
# only the DEV should use the DEV ( https://chipedindev.nyc3.digitaloceanspaces.com ). This is just created, and all Amazon content should be moved to this bucket. 
#  Update everywhere in the code and settings, that we will use appropriate settings for the content (dev, stage and production)
Backlog Unresolved --
  • CreatedMay 23, 2024 1:56 PM
  • UpdatedMay 23, 2024 1:56 PM
CHIPED-606 Item Management Filter/sort
  • Client_resolved
  • Design
Team has just gone through these and found no sorting/filter...
Team has just gone through these and found no sorting/filtering on the below as we need to use these.
Payment ID
Contribution ID
Excess Funds
Remaining
As credit will now being implemented, we will need these to ensure system is working as it should. Thank you
Done Done --
  • CreatedMay 20, 2024 4:50 PM
  • UpdatedJuly 11, 2024 7:45 AM
CHIPED-605 The Available Credit on the banner does not update after it is used. After I used my $500 Store Credit and navigated to the My Wi...
After I used my $500 Store Credit and navigated to the My Wish Lists page, it still shows $500 Store Credit in my account. The Available Credit banner only disappears after refreshing the page.
It needs to be ensured that after payment in the checkout, the used credit is immediately updated in the Available Credit banner.
Done Done --
  • CreatedMay 20, 2024 5:35 AM
  • UpdatedMay 20, 2024 3:38 PM
CHIPED-604 Store Credit is not deducted from the account after it is used. I paid for the item using Store Credit, but there was no ded...
I paid for the item using Store Credit, but there was no deduction from my account.
Done Done --
  • CreatedMay 20, 2024 5:03 AM
  • UpdatedMay 20, 2024 5:22 AM
CHIPED-603 Orders Sections Missing
  • Client_resolved
  • Design
Noticed the below columns are missing: 1 Order Section – ...
Noticed the below columns are missing:
1 Order Section – GiftTag missing
2 Items (Gifts) / Delivery Status - GiftID & GiftTag missing
Thank you
Done Done --
  • CreatedMay 17, 2024 2:47 PM
  • UpdatedMay 26, 2024 12:30 AM
CHIPED-602 Contributions = Gifters
  • Client_resolved
  • Development
1 We noticed that you changed “Gifters” to “Contributors” on...
1 We noticed that you changed “Gifters” to “Contributors” on the secondary screen however it was not also changed on the main wish list page. Please change as well for consistency. (Note that on the main page the # of the Unique Gifters will not be shown and only up to 5 Unique profiles will be shown)
2 Gifter comment profiles- Does not show the profile picture of the contributors on the Gifters Comments (however only shows your profile picture if you contribute to yourself)
Done Done --
  • CreatedMay 17, 2024 2:32 PM
  • UpdatedMay 26, 2024 12:34 AM
CHIPED-601 The store credits doesn't I contributed 100$ using 50$ credit store But the user onl...
I contributed 100$ using 50$ credit store
But the user only received 50
Also I couldn't use referral money (5$)
Video- https://somup.com/cZhb2a5ym2
Done Done --
  • CreatedMay 17, 2024 10:35 AM
  • UpdatedMay 20, 2024 3:40 AM
CHIPED-600 Greeting Video Capitalize
  • Client_resolved
  • Design
Noticed “V” in Greeting Video not capitalized to keep consis...
Noticed “V” in Greeting Video not capitalized to keep consistent with others. Thanks
PS, if we find more of these please let us know so we can help assist.
Done Done --
  • CreatedMay 17, 2024 9:46 AM
  • UpdatedMay 21, 2024 10:45 AM
CHIPED-599 Capitalize Wish List Greeting
  • Client_resolved
  • Design
Noticed Wish List Greeting not capitalized to keep consisten...
Noticed Wish List Greeting not capitalized to keep consistent with others. Thanks
PS, if we find more of these please let us know so we can help assist.
Done Done --
  • CreatedMay 16, 2024 11:22 AM
  • UpdatedMay 17, 2024 9:46 AM
CHIPED-598 Decimal on Who Contributed to me
  • Client_resolved
  • Development
Not sure why this is but decimal placement is incorrect. We...
Not sure why this is but decimal placement is incorrect. We had this issue resolved along time ago so hoping it did not come back. Should be $0.20. Thanks!
Done Done --
  • CreatedMay 15, 2024 12:07 PM
  • UpdatedMay 17, 2024 9:52 AM
CHIPED-597 Stripe Paypal settings Add a password field next to the Save button in the settings...
Add a password field next to the Save button in the settings for Stripe and PayPal
The password will be 'ChipedIn2024
Done Done --
  • CreatedMay 15, 2024 4:48 AM
  • UpdatedMay 16, 2024 2:35 AM
CHIPED-596 Add new variable in envs for VUE FRONTEND. DEV   {{VITE_LANDING_PAGE_URL=https://test1.ourdevapps.c...
DEV
 
{{VITE_LANDING_PAGE_URL=https://test1.ourdevapps.com}}
STAGE
 
{{VITE_LANDING_PAGE_URL=https://stage.chipedin.com/about/}}
PROD
 
{{VITE_LANDING_PAGE_URL=https://chipedin.com/about/}}
Backlog Unresolved --
  • CreatedMay 15, 2024 4:43 AM
  • UpdatedMay 15, 2024 4:43 AM
CHIPED-595 The status of the gift in orders. The status of the gift in orders does not match the status i...
The status of the gift in orders does not match the status in the gift itself.
Done Done --
  • CreatedMay 15, 2024 4:42 AM
  • UpdatedMay 16, 2024 3:15 AM
CHIPED-594 Group anonymous contributions on the gift page if they are made from the same account. If a user has made multiple anonymous payments from one acco...
If a user has made multiple anonymous payments from one account, they should be grouped together in one request (summed up).
As seen in the screenshot, I made three payments - 2 anonymously and one not.
"Currently, it displays 3 contributions: $50, $100, and $200. It should be modified to display $150 and $200.
Selected for Development Unresolved --
  • CreatedMay 15, 2024 4:28 AM
  • UpdatedMay 16, 2024 10:33 AM
CHIPED-593 Replace 'Top Gifters' with 'Contributions'.
On the gift page replace 'Top Gifters' with 'Contributions'
Done Done --
  • CreatedMay 15, 2024 4:14 AM
  • UpdatedMay 15, 2024 3:52 PM
CHIPED-592 Update Admin and the checkout section, when using Credits and Real payments Review the attached picture for Checkout "right side," and p...
Review the attached picture for Checkout "right side," and please update it to align with the picture above.
Why such enhancement is needed because the user would not get confused about what is applied and what the user has to pay.
Make sure that contribution is applied for that item of $5.00 promo credit $25.00 Store Credit and $50.00 real money payment. 
------
in the admin section:
1. For each contribution, add a field: "Store Credit used";  Update field "Promotional credit used" (see picture)
2. when credit and real money are used, make the "payment method"  Stipe&Credits or
PayPal&Credits  - in the Payment section (see picture)
Done Done --
  • CreatedMay 14, 2024 10:41 PM
  • UpdatedMay 15, 2024 3:44 PM
CHIPED-591 Order Section Add Gift ID
  • Client_resolved
  • Design
Please add giftid to the order section as referenced. It is...
Please add giftid to the order section as referenced. It is very difficult when you are in the order section to know what gift it is referring to (as in picture)
Done Done --
  • CreatedMay 14, 2024 12:01 PM
  • UpdatedMay 15, 2024 11:43 AM
CHIPED-590 Store Credit + paid amount Make it so that Store Credit is added to the paid amount and...
Make it so that Store Credit is added to the paid amount and subtracted from it.
For example, our gift costs $135 USD (plus a $0.35 Swipe Fee). We pay $100 via Stripe and $35.35 via Store Credit.
In that case, the Total to pay should be equal to 0.
 
 
Done Done --
  • CreatedMay 14, 2024 10:49 AM
  • UpdatedMay 14, 2024 12:59 PM
CHIPED-589 Image to Upload URL Error
  • Client_resolved
  • Development
Webscraping did not work so tried to upload the image URL ma...
Webscraping did not work so tried to upload the image URL manually from the gucci website
https://media.gucci.com/style/DarkGray_Center_0_0_1200x1200/1712150161/787299_XJGNV_9875_001_100_0000_Light-Cotton-jersey-T-shirt-with-print.jpg
When I clicked save, an internal error pops up. Please fix.
Done Done --
  • CreatedMay 14, 2024 9:08 AM
  • UpdatedMay 28, 2024 9:59 PM
CHIPED-588 Can't add any item to wishlist
https://somup.com/cZh2hg5t8Z
Done Done --
  • CreatedMay 14, 2024 1:37 AM
  • UpdatedMay 16, 2024 4:56 PM
CHIPED-587 Top Gifters Section –2 Anonymous Contributions from the same Registered user.
  • Client_resolved
  • Design
We made 2 anonymous contributors from the same registered us...
We made 2 anonymous contributors from the same registered user but when you look at the top gifters, the 2 contributions are not combined. ( It should be combined to be 51.52)
Question: Are we able to combine the 2 Anonymous contributions since it comes from the same registered user (same email address/User id) ? Or will it show separate as it is on the screenshot?
(@charlestesting GiftID 5490 if you need to see the gift referenced on screenshot)
Done Done --
  • CreatedMay 13, 2024 10:03 PM
  • UpdatedMay 17, 2024 2:29 PM
CHIPED-586 Amazon WishList import error
  • Client_resolved
  • Discovery
Hi team Just tried to import my Amazon wish list which on...
Hi team
Just tried to import my Amazon wish list which only has about 7 gifts and the upload bar remained at zero % for more than 5 minutes. I tried it twice and nothing happened. Also when I tried to go to different screens and sections on my profile to stop the loading…the download status bar doesn’t go away as it’s supposed to…it just says on top no matter what screen I go to. These need fixing. Please see video
https://www.amazon.com/hz/wishlist/ls/IY8038MLH18D?ref_=wl_share
Done Done --
  • CreatedMay 13, 2024 11:30 AM
  • UpdatedMay 14, 2024 9:52 AM
CHIPED-585 New password for admin
  • Client_resolved
Hi, Charles! we have changed the password for admin: nUg...
Hi, Charles!
we have changed the password for admin:
nUgC8NXNCeezMYaTBSco_
 
Done Done --
  • CreatedMay 13, 2024 10:03 AM
  • UpdatedMay 13, 2024 11:58 AM
CHIPED-584 Webscraping not working 5.13.24
  • Client_resolved
  • Development
I set up a new account and my first 5 gifts did not scrape a...
I set up a new account and my first 5 gifts did not scrape anything and was sent to drafts. @charlestesting
Also received a green and red message at the top right.
Here are a few of the webscrape from amazon. Please investigate as this should not happen whether if on our end or we need to reach out to scrapingbot.. Please let us know. Thanks.
https://www.amazon.com/DJI-Immersive-Experience-Propeller-Included/dp/B0CS6GJJJG/ref=sr_1_5?crid=3GIVTBFZFJIGP&dib=eyJ2IjoiMSJ9.cdyn1FM4TenObIPeneEPQUrrSV7G6qlFKyanUUsjH3w2Uof7cyUYLtSTtKWmgWL53AM6YrgoeOU02lyNzvWsWbXiSxCR_c0Iv6X865p45Sm-3UL2FNJPtpXh-wPj_0zmkt5v3sZcHepgD9nPUj7vGL8OV_sx0Vyevg-a9-XMRZrdwVDvCObf0Xw0_3tT6TmHkiYep8IMex0rT1YTyLYVXQfVMzAL6smzoWoVHBFD9RgTE5qogShfqcb8XAv8lCyZsgKPqhPKrSuDooZpiARpILSA4cfYsjj27gznK2d5hDE.x55hGDOcdnlXoyU5d8SwROVni40kpULs1-PP6ZCD3IY&dib_tag=se&keywords=dji%2Bavata%2B2&qid=1715345783&sprefix=dji%2Bavata%2B2%2Caps%2C110&sr=8-5&th=1
https://www.amazon.com/OM-Digital-Solutions-M-Zuiko-Compact/dp/B096LXRDDB/ref=sr_1_1_sspa?_encoding=UTF8&dib=eyJ2IjoiMSJ9.iFUl_LatI8NygICqXDwk1a2nwJJvnOcw-28sy136GxWGIcYkIrYHZs2QaDyHDOjCfWzAgDYtcahZSz4rVf7Mya25BUVI75_5Cl35fVIpxsNJme4nEmr6RZ7os8XloiYk4ZHD6aWWCWhI7z_yV5qRbFuP-HwIAXi7DcwywBMpY5W_WTeJVChpZkSEOKq3RcKzTACJVwD-6IauJfOwZIsxGflaEn1q4OnVZK-fnyAi0nxNckzA0FTGSsDBHPEl8cVcqYWEx4-42AP6eLwlEuuzLhGf4-A2z-h3lGTynNBApzQ.dmra4Y9V8Odpl-rhilA_Ny5YBOnywl_y_Ca4MNhfkv8&dib_tag=se&pf_rd_p=76067dd1-38b6-4137-a568-9bd80882cc5b&pf_rd_r=8ZF6DJR0CZJBVP1XXT76&pf_rd_s=camera-subnav-flyout-content-5&pf_rd_t=SubnavFlyout&qid=1715602883&refinements=p_n_feature_three_browse-bin%3A3131005011&s=electronics&sr=1-1-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGZfYnJvd3Nl&psc=1
https://www.amazon.com/i78-Breathable-Synthetic-Lightweight-Numeric_2/dp/B08XLM9XHG/ref=sr_1_1_sspa?c=ts&dib=eyJ2IjoiMSJ9.SeetquK_qqJJHUNIEoMUPTlansur1UZLLzozlBUJKMolLz6Augg10sW56EQSp7Ul-oyMnqpfUlEYuSfOU68i4BC09MO288MJsBn-8pUfmnbfWKggr5syKxlk-tlNjJz2Ilrh93qIENgzXbbZ-1UE2SoowAYRe-PRK_ZWBxo91wM2dRpC9_PRsgTYwH9eySM9d76heUyAg1Gif0KxTwmvIy9l-SNfKJLgOYYqAFKN7rsw1wu0jXDuEDvP_IvcmXeIcjuCQEbdTnjCi7-jsFWfHkc1CJhNIhdMQMACrNieh2s.NGcpSPLqbWs-z755fEOYhqXULjBEgy2yHSGuULs2SeA&dib_tag=se&keywords=Girls%27+Outdoor+Shoes&qid=1715603199&s=apparel&sr=1-1-spons&ts_id=6127765011&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1
Done Done --
  • CreatedMay 13, 2024 8:31 AM
  • UpdatedMay 27, 2024 12:01 PM
CHIPED-583 The page becomes empty after user reload it
https://somup.com/cZhIQD5OyZ
Done Done --
  • CreatedMay 13, 2024 5:14 AM
  • UpdatedMay 13, 2024 3:09 PM
CHIPED-582 The stage env returns SQL error
Done Done --
  • CreatedMay 13, 2024 2:21 AM
  • UpdatedMay 13, 2024 4:08 AM
CHIPED-581 Who Contributed to me - Fields missing
  • Client_resolved
  • Design
Noticed fields are missing on "Who Contributed to me" edit s...
Noticed fields are missing on "Who Contributed to me" edit section on DESKTOP version (It is showing on Mobile version)
Gift ID
Contribution ID
Done Done --
  • CreatedMay 12, 2024 2:17 PM
  • UpdatedMay 15, 2024 12:03 PM
CHIPED-580 User redirects to the old stage url after he has paid using paypal
https://somup.com/cZhl2C5TKP
Done Done --
  • CreatedMay 12, 2024 10:41 AM
  • UpdatedJuly 25, 2024 6:07 PM
CHIPED-579 The stage domain ask user to enter password to proceed
!image-2024-05-12-11-40-32-952.png!
Done Done --
  • CreatedMay 12, 2024 4:38 AM
  • UpdatedMay 12, 2024 10:46 AM
CHIPED-578 Promotional Credit credit is not working correctly After using Promotional Credit, upon refreshing the page, it...
After using Promotional Credit, upon refreshing the page, it reappears and is not displayed in 'My Contributions'.
 
Done Done --
  • CreatedMay 11, 2024 3:23 PM
  • UpdatedMay 14, 2024 2:50 AM
CHIPED-577 Wordpress pages and redirects (Development, Stage & Production) As of today (May 11 th ) [https://www.chipedin.com/]  is the...
As of today (May 11 th ) https://www.chipedin.com/  is the website working on such URL; 
As soon as visitor visits this page, it redirects a user to login screen 
https://www.chipedin.com/login 
This behaviour is OK only if the user is loggedin into the application, and default functionality for a logged-in user will be, so the user will see his own view of content (Wishlist and so on).
However, for the non-loggedin users the main website should redirect a visitor to https://www.chipedin.com/about/  folder (where the WordPress homepage) is located. 
----
What needs to be fixed:
 
make sure that https://stage-app.chipedin.com/about is loading WordPress like on Production
https://www.chipedin.com/about/
Also, when a user is getting to the homepage https://www.chipedin.com/ it should go automatically to
https://www.chipedin.com/about/
Same behavour should be on stage
when a user visits https://stage-app.chipedin.com/ and he is not logged in, it should be redirected to https://stage-app.chipedin.com/about (Wordpress)
When user clicks on login, it gets him to https://stage-app.chipedin.com/login (as it suppose to be)
 
-------
As of today the link is not working.  ( https://www.chipedin.com/about/referralterms/   )
Are there any settings in Vue.JS needs to be adjusted? 
  ----
 the following pages has to be updated and working in Wordpress  ( for all environments from DEV, Stage to production) 
 
www.chipedin.com/termsofservice
www.chipedin.com/privacypolicy
www.chipedin.com/termsofuse
www.chipedin.com/referralterms
www.chipedin.com/referral
www.chipedin.com/referralprogram
www.chipedin.com/promotion
www.chipedin.com/promotions
www.chipedin.com/rules
 
---------
For stage, I would recommend to have  https://stage.chipedin.com/about  for Wordpress   - Ivan needs to add this in hostnames on server as well. 
Done Done --
  • CreatedMay 11, 2024 11:47 AM
  • UpdatedMay 20, 2024 10:01 PM
CHIPED-576 Contributions - transaction order and edit
  • Client_resolved
  • Design
1 We noticed that the orders “My Contributions” and “who con...
1 We noticed that the orders “My Contributions” and “who contributed to me” are displaying older payments first to most recent making it hard to click to the most recent payment. Please reverse so that most recent transactions are first.
2 please substitute for correct labels “contribution id” and “contribution” as per screenshots on the “who contributed to me” section
Done Done --
  • CreatedMay 11, 2024 1:22 AM
  • UpdatedMay 12, 2024 2:12 PM
CHIPED-575 Referral $5 Pop up + Terms Conditions/Promotion links are missing
  • Client_resolved
  • Design
1) Please add word "personal". Should say "Credit will app...
1) Please add word "personal". Should say "Credit will apply towards one PERSONAL gift where item price is $50 or more."
2) Please make sure "Promotions" is hyperlinked to "www.chipedin.com/promotions"
3) FYI, we checked all the Terms of Service/ Promotion links and all give us Error 404. You added these along time ago so not sure why they are not appearing anymore.
Please ensure the following pages are fixed:
www.chipedin.com/termsofservice
www.chipedin.com/privacy
www.chipedin.com/termsofuse
www.chipedin.com/referralterms
www.chipedin.com/referral
www.chipedin.com/referralprogram
www.chipedin.com/promotion
www.chipedin.com/promotions
www.chipedin.com/rules
Done Done --
  • CreatedMay 10, 2024 3:08 PM
  • UpdatedMay 23, 2024 9:42 AM
CHIPED-574 Anonymous for Registered User Profile Showing
  • Client_resolved
  • Development
@loucam82 (registered user) made an anonymous contribution h...
@loucam82 (registered user) made an anonymous contribution however:
1) You will see on Top Gifters his profile and name shows up. (It should be a blank circle profile and should say "Anonymous"
2) On the meter his picture profile and name is showing up (however on the bottom you will see that it is correctly saying anonymous)
Done Done --
  • CreatedMay 10, 2024 2:56 PM
  • UpdatedMay 13, 2024 12:21 PM
CHIPED-573 The payments doesn't work on stage
Done Done --
  • CreatedMay 10, 2024 11:56 AM
  • UpdatedMay 11, 2024 2:39 PM
CHIPED-572 Stripe not working 5/10/24
  • Client_resolved
  • Development
Stripe not working
Done Done --
  • CreatedMay 10, 2024 11:36 AM
  • UpdatedMay 11, 2024 12:34 PM
CHIPED-571 Order Status - (Admin + Website)
  • Client_resolved
  • Design
  • MVP2
Please reference Order #20 / Item 5353 3 Please add “Gift...
Please reference Order #20 / Item 5353
3 Please add “GiftId” on Order tab in Admin section so we know which gift the order is referring to
4 On Customer “All Orders” Section, please move Note after “Status”
Done Done --
  • CreatedMay 10, 2024 10:25 AM
  • UpdatedAugust 18, 2024 11:40 PM
CHIPED-570 High Priority Gift
  • Client_resolved
  • Development
1 "High" is spelled incorrectly. Also please add "High ...
1 "High" is spelled incorrectly. Also please add "High Priority"
2 I just created a NEW account and when I select " High Priority" it asked me if I want to change my high priority gift (But this is my first gift)
3 Please ensure that if a High Priority gift becomes fully funded and "Goal Reached", the item should no longer be "High Priority' and resets for a new high priority gift (this was not fixed before)
Done Done --
  • CreatedMay 10, 2024 9:53 AM
  • UpdatedMay 17, 2024 9:06 AM
CHIPED-569 System freeze on desktop
  • Client_resolved
  • Development
System seems to be really slow and timing out on Desktop. ...
System seems to be really slow and timing out on Desktop.
It Froze my computer when loading.
Also when clicking from Admin Gift Item directing to website it just kept spinning.
I will check again in a few minutes in case it is resolved.
Done Done --
  • CreatedMay 10, 2024 9:37 AM
  • UpdatedMay 11, 2024 12:33 PM
CHIPED-568 Upload media horizontally note for greeting
  • Client_resolved
  • Design
  • MVP2
If possible kindly add note under greeting video/pic section...
If possible kindly add note under greeting video/pic section at registration and settings
“Upload media horizontally for optimal viewing”
Done Done --
  • CreatedMay 10, 2024 3:51 AM
  • UpdatedAugust 18, 2024 11:39 PM
CHIPED-567 Character limit
  • Client_resolved
  • Design
1) gifttag says 50 characters limit . What is standard? I’...
1) gifttag says 50 characters limit . What is standard? I’d say no more than 20 unless you think otherwise
2) display name - please make limit. I’d think no more than 25
(Might be best to keep it consist)
Done Done --
  • CreatedMay 9, 2024 4:05 PM
  • UpdatedMay 13, 2024 11:21 AM
CHIPED-566 Who contributed to me section
  • Client_resolved
  • Development
1) this section is not aligned incorrectly. Also the display...
1) this section is not aligned incorrectly. Also the display is not all on mobile screen
2) if I contribute to myself, I should be able to see if on both “my contributions” and “who contributed to me” no?
Done Done --
  • CreatedMay 9, 2024 3:59 PM
  • UpdatedMay 10, 2024 6:39 PM
CHIPED-565 As Per our Meeting, Fix on Admin
  • Client_resolved
  • Discovery
Hi Team Per our call now: 1) Fix Filtering: See attached. ...
Hi Team
Per our call now:
1) Fix Filtering: See attached. For example: We filtered by "Testing" and it gave us all the gift tag names that had Testing in them versus just giving us the Gift Tag named "Testing"
2) To make it easier, if possible, can you please activate Filter and Sorting on every column as majority of them have it already? It will be easier for all of us. For example under Payments: Contribution ID and Gift ID can't be filtered and those are super important. If not, at bare minimum let's please have those both Filterable and Sortable.
3) On Items (Gifts): GiftTag is duplicated twice. Delete one.
4) Confirm that Deleted Column only populates with a date and time when an account is soft deleted. Currently all user IDs have this field populated.
Check that if an account is Soft Deleted...that the Email column can have a standard way of changing the new email. For example: If Email is: tejada.luis@gmail.com that the deleted Email is automatically: Deleted_tejada.luis@gmail.com If possible, even with facebook accounts, can we just have Deleted_Email template always and not have Deleted_Bunch of numbers_Email template? Will make it easier to run queries etc later.
Thank You.
Done Done --
  • CreatedMay 9, 2024 2:29 PM
  • UpdatedMay 21, 2024 10:49 AM
CHIPED-564 Admin Date Change
  • Client_resolved
  • Design
When we erase database, we will also need to have time chang...
When we erase database, we will also need to have time changed to EST standard time.
We may want to do this now, so we can monitor and see if any issues happen.
Just let us know what you decide so we can check.
Done Done --
  • CreatedMay 9, 2024 2:23 PM
  • UpdatedMay 14, 2024 11:41 PM
CHIPED-563 Fix Admin-Scraps-Status Code
  • Client_resolved
  • Discovery
Hi Team Per our call now, please fix the Scraps section so ...
Hi Team
Per our call now, please fix the Scraps section so that the Correct status code is correctly displaying on the main page whether it used scrapingbot or curl. We want to be able to filter by code:420 everyday to proactively double check and send a report on items where the scraping did not work.
Done Done --
  • CreatedMay 9, 2024 1:38 PM
  • UpdatedMay 21, 2024 6:46 PM
CHIPED-562 Available credit blocking + tidio placement
  • Client_resolved
  • Design
1) Priced that you can not see “private wish list” 2) Bec...
1) Priced that you can not see “private wish list”
2) Because chatbot was added, you can move the screen around on mobile and it does not show full screen
Done Done --
  • CreatedMay 9, 2024 9:40 AM
  • UpdatedJuly 3, 2024 8:07 AM
CHIPED-561 Link on Private Wish List collection not work On the Private Wish List page, there is a link that users sh...
On the Private Wish List page, there is a link that users should follow to enter a password to view gifts. Currently, the page shows a 404 error.
Done Done --
  • CreatedMay 9, 2024 8:08 AM
  • UpdatedMay 9, 2024 8:57 AM
CHIPED-560 About you- short bio -character meeter
  • Client_resolved
  • Discovery
Hi team Simple one. Can we please add a character meter to ...
Hi team
Simple one. Can we please add a character meter to the short bio section just as we have in many other areas on the site that stops the user from going above the allowed number of characters? I’m thinking 200 or 250characters is probably good limit for this section as this is where people will likely write the most on the app.
Thank you.
Done Done --
  • CreatedMay 8, 2024 7:30 PM
  • UpdatedMay 9, 2024 1:40 PM
CHIPED-559 The login doesn't work on the stage
!image-2024-05-08-20-14-56-913.png!
Done Done --
  • CreatedMay 8, 2024 1:13 PM
  • UpdatedMay 9, 2024 1:49 AM
CHIPED-558 Add an edit button for gifts in the private wish list. Instead of the option to like a gift, provide the option to ...
Instead of the option to like a gift, provide the option to edit the gift.
Add an edit button for gifts in the private wish list.
Figma - https://www.figma.com/design/sDu41de8baoKVqf3XN1tQG/ChipedIn-2-(Copy)?node-id=1624-6168&t=j4FmUhsPtjxEp859-4
Done Done --
  • CreatedMay 8, 2024 3:16 AM
  • UpdatedMay 9, 2024 10:46 AM
CHIPED-557 Merge api and admin dev to stage and run migrations
Also write Dima when you are online
Done Done --
  • CreatedMay 7, 2024 8:54 AM
  • UpdatedMay 8, 2024 4:38 AM
CHIPED-556 Alextesting2 greeting profile
  • Client_resolved
  • Design
On desktop - greeting video appears (but as you see it’s dis...
On desktop - greeting video appears (but as you see it’s distorted)
On mobile - watch video and you’ll see it shows then disappears.
Done Done --
  • CreatedMay 7, 2024 5:43 AM
  • UpdatedMay 25, 2024 11:51 PM
CHIPED-555 Top gifters / Anonymous
  • Client_resolved
  • Design
1) top gifters - Luis T should be combined on total contribu...
1) top gifters - Luis T should be combined on total contribution.
2) what type of contributors are the blue circle profiles? If they are anonymous it should say “anonymous “, if they are an unregistered user, what is the name they put on contribution.
Done Done --
  • CreatedMay 7, 2024 5:32 AM
  • UpdatedMay 9, 2024 10:23 AM
CHIPED-554 Item stays in the cart after it was paid using store credits
Video - https://somup.com/cZh1X95bYG
Done Done --
  • CreatedMay 6, 2024 7:56 AM
  • UpdatedMay 12, 2024 11:12 AM
CHIPED-553 User redirects to the 404 page after made the contribution using store credit money
Video - https://somup.com/cZhfb65o7g
Done Done --
  • CreatedMay 4, 2024 1:09 PM
  • UpdatedMay 5, 2024 7:09 AM
CHIPED-552 The email field is dissappearing if user use credit
Video - https://somup.com/cZhelM52H2
Done Done --
  • CreatedMay 3, 2024 8:52 AM
  • UpdatedMay 3, 2024 4:28 PM
CHIPED-551 The login doesn't work on the stage
Check video pls - https://somup.com/cZheXc52At
Done Done --
  • CreatedMay 3, 2024 6:58 AM
  • UpdatedMay 3, 2024 7:39 AM
CHIPED-550 Unable to register on production. At the beginning of registration, it does not allow skipping...
At the beginning of registration, it does not allow skipping the gift tag fields.
{
"message": "CSRF token mismatch.",
"exception": "Symfony\\Component\\HttpKernel\\Exception\\HttpException",
"file": "/var/www/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php",
"line": 492,
"trace": [
{
"file": "/var/www/vendor/laravel/framework/src/Illuminate/Foundation/Exceptions/Handler.php",
"line": 463,
"function": "prepareException",
"class": "Illuminate\\Foundation\\Exceptions\\Handler",
"type": "->"
},
{
"file": "/var/www/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php",
"line": 51,
"function": "render",
"class": "Illuminate\\Foundation\\Exceptions\\Handler",
"type": "->"
},
Backlog Unresolved --
  • CreatedMay 3, 2024 2:57 AM
  • UpdatedMay 3, 2024 2:57 AM
CHIPED-549 Important - stripe payments not working.
  • Client_resolved
  • Discovery
Hello team Since this morning we have noticed we get an e...
Hello team
Since this morning we have noticed we get an error message anytime we try to make a payment via stripe. PayPal is working fine so we have been testing with PayPal payments. Wanted to
Give it time in case you guys were testing something but Since it’s now 3:35th we wanted to report it. Please advise. Thanks!
Done Done --
  • CreatedMay 1, 2024 3:38 PM
  • UpdatedMay 2, 2024 2:39 PM
CHIPED-548 Substitute error message
  • Client_resolved
  • Design
Hi Max, we've noticed a few error messages that we've found ...
Hi Max, we've noticed a few error messages that we've found that we need to substitute with a new design to keep it consistent with what we have already have. Have uploaded what it should look like and a copy of what to be changed. Also for further reference you may view this on Figma Copy 2 all the way on the bottom in purple box named "Error Messages"
Done Done --
  • CreatedMay 1, 2024 2:58 PM
  • UpdatedMay 4, 2024 12:43 AM
CHIPED-547 Deleted Account Lookup & Error Message
  • Client_resolved
  • Design
Hello Team I created a new acct via Facebook login handle: ...
Hello Team
I created a new acct via Facebook login handle: lufb3
I saw it on the users section to verify. I then went into account settings to delete the account to see what happens on the app and also what happens on the users tab on admin. I attached videos and pics
1) as you can see on a video and on a pic when I hit delete I got some weird message I never seen starts with “too few arguments…” which makes it feel like there was an error and the deletion didn’t go through. I then played around clicking on different things and the profile was still working it looks like until ultimately I got the 404 error message. Can we look into this process? Technically after hitting delete account, it would be good to have a pop up come up that says “ your account has been deleted” and then screens reverts back to the sign up page without ability to still play around in their just deleted profile.
2) after deleting gift tag: lufb3 I then checked users tab on admin and refreshed it to see what happens and the profile disappeared. I tried to look for it under filter/sorting but nothing.
Question: 1) how will we be notified if a user deletes their account if any way? 2) where on admin section or database can we look up customer deleted accounts and their activity history especially if they had gifts with money in them that we can now keep as profit?
Thank you team
Done Done --
  • CreatedMay 1, 2024 2:34 PM
  • UpdatedMay 31, 2024 2:19 PM
CHIPED-546 Unable to save changes on personal settings
  • Client_resolved
  • Testing
Hello team I have tried with a brand new created account ...
Hello team
I have tried with a brand new created account gift tag: fbluistesting while updating the personal settings and also with an existing account gift tag:loucam82 in trying to update my address and when I click on save changes icon. Nothing happens. No error message or anything just not responsive. I tried on both my computer and on my iPhone and nothing happens. Cleared cache on iPhone and same thing.
Can you please try it. Thank you.
Done Done --
  • CreatedMay 1, 2024 2:08 PM
  • UpdatedMay 2, 2024 10:36 AM
CHIPED-545 Fb login - need to grey out or hide password field
  • Client_resolved
  • Design
Hello team I noticed when I just created a new acct using...
Hello team
I noticed when I just created a new acct using fb login while on profile settings and updating my personal settings that the current password and new password fields can be edited. For Facebook login or any future other outside logins like Instagram or Twitter we should not let user change/update password in our system. They should do that directly on Facebook.com etc.
Can we please either grey out or remove these fields for Facebook login accts and any other ones like Twitter that we launch in the future?
Thank you
Done Done --
  • CreatedMay 1, 2024 1:58 PM
  • UpdatedMay 2, 2024 2:55 PM
CHIPED-544 Do not show a store credit in pop up if user does not have store credit or it's $0.00 if My account does not have any store credit. My store cre...
if My account does not have any store credit.
My store credit is $0.00
then this section should not be visible on the pop-up.
-----
please see the attached screen
Done Done --
  • CreatedApril 30, 2024 2:18 PM
  • UpdatedApril 30, 2024 2:56 PM
CHIPED-543 System is not responsive
  • Client_resolved
  • Development
Hi, The system has not been responsive for the past few d...
Hi,
The system has not been responsive for the past few days. As we view a wishlist and we click an item the whole website freezes. We've noticed that is been on and off but more recently as we click on more details or press contribute it freezes and crashes with attached message. This happens in mobile or desktop as all 3 users try. We also cleared history and cache to see if that may be the case but has not fixed the issue.
Please see video and screenshots attached, we've check chrome, Firefox, and safari.
Done Done --
  • CreatedApril 30, 2024 11:59 AM
  • UpdatedApril 30, 2024 4:12 PM
CHIPED-542 On the checkout page zeros displayed on the button, "Total"
Check screenshot
Done Done --
  • CreatedApril 30, 2024 7:32 AM
  • UpdatedApril 30, 2024 9:54 AM
CHIPED-541 There is no possibility to pay for the product.
There is no payment method available at checkout.
Done Done --
  • CreatedApril 30, 2024 2:59 AM
  • UpdatedApril 30, 2024 5:55 AM
CHIPED-540 The page is freezing on user's profile Steps:  1. Go to [https://chipedin.dev.ourdevapps.com/ami...
Steps: 
1. Go to https://chipedin.dev.ourdevapps.com/aminetest1
2. Try to open any gift
Actual result:
The page is freezing, user can't open any link, button etc.
Video: 
https://go.screenpal.com/watch/cZfU1PVMu5F
Done Done --
  • CreatedApril 29, 2024 2:55 AM
  • UpdatedApril 29, 2024 4:27 PM
CHIPED-539 Stripe and PayPal commission distribution Distribute the commission from Stripe and PayPal among the g...
Distribute the commission from Stripe and PayPal among the gifts in proportion to the contribution amount in the payment.
Done Done --
  • CreatedApril 26, 2024 8:03 AM
  • UpdatedApril 26, 2024 8:45 AM
CHIPED-538 Implement instant calculation in checkout At the moment, when changing the payment amount in the $ fie...
At the moment, when changing the payment amount in the $ field of the gift, the changes in the PRICE EXPLANATION are only displayed after clicking elsewhere. It is necessary to make the payment amount entered immediately reflected in the PRICE EXPLANATION calculations.
Javascript function "onChange"
Done Done --
  • CreatedApril 26, 2024 7:12 AM
  • UpdatedApril 27, 2024 3:15 AM
CHIPED-537 The image of the gift is too long Video - [https://somup.com/cZfOjT5fmn] Link with the gift... Done Done --
  • CreatedApril 26, 2024 4:24 AM
  • UpdatedApril 26, 2024 11:06 AM
CHIPED-536 Add Item Gift Columns: Real Purchase Price + Excess Funds
  • Client_resolved
  • Development
Hi Max As per our discussions, we need to have the below ...
Hi Max
As per our discussions, we need to have the below 2 columns added on the Item Gift Section (Main and edit section)
Create these 2 Columns for ADMIN (I've provided the excel explanation incase)
1) Purchased Price: (We will need to have a field to enter manually the price paid after we purchase gift from retailer)
2) Excess Funds: Here's the formula ( Net Contribution – Purchased Price - Shoppers Fee)
Excess Funds (1.13)= Net Contribution (14.59) – Purchased Price (11.90) - Shoppers Fee (1.56)
The screenshot shows where to add the columns at the end. Kindly also add these columns to the edit section.
Done Done --
  • CreatedApril 26, 2024 2:23 AM
  • UpdatedMay 6, 2024 6:51 AM
CHIPED-535 It item management section in admin change "store price" to "Item Price"
  • Client_resolved
  • Development
Screenshot provided for reference. Please change the column ...
Screenshot provided for reference. Please change the column name "Store Price" to Item Price" in the Item Management Section to keep it consistent with user side
Done Done --
  • CreatedApril 25, 2024 2:30 PM
  • UpdatedApril 27, 2024 9:54 PM
CHIPED-534 Share Preview not working.
  • Client_resolved
  • Development
Hi, We are noticing the share preview is not working. Not ...
Hi,
We are noticing the share preview is not working. Not sure if it's because you are working on it but just want to keep it under your radar. Videos are provided for reference.
Done Done --
  • CreatedApril 25, 2024 2:27 PM
  • UpdatedApril 26, 2024 9:57 AM
CHIPED-533 Fully Funded Gift Behavior
  • Client_resolved
  • Development
When an item is fully funded it correctly says "yes". Howeve...
When an item is fully funded it correctly says "yes". However when you change a price (for example, realized item is cheaper and need to reduce the price in the system.) It becomes over funded, but fully funded says "N"(should say yes). Please not when we try to reverse our entry but fully funded still says "N" and would not change to "Y"
Done Done --
  • CreatedApril 25, 2024 2:21 PM
  • UpdatedMay 6, 2024 2:47 PM
CHIPED-532 Admin link to wish list on item gift side
  • Client_resolved
  • Design
  • MVP2
1. Can you please create a hyperlink that when selected redi...
1. Can you please create a hyperlink that when selected redirects to the user's exact item on the wishlist. (We've noticed that it is very difficult to view user's wishlist without this functionality, Also the circle areas are suggested areas to put link unless you feel there are better areas.)
2. To avoid tampering of the gift link it would be great if possible to have a copy function on the right side.
Done Done --
  • CreatedApril 25, 2024 11:59 AM
  • UpdatedAugust 18, 2024 11:38 PM
CHIPED-531 Gifts not fully funded minor difference in price
  • Client_resolved
  • Development
Hi. Screenshot provided. As shown in my wishlist, I have gif...
Hi. Screenshot provided. As shown in my wishlist, I have gifts that were fully funded and noticed that there is an issue with the gifts having a minor difference left such as one cent or more.
Done Done --
  • CreatedApril 25, 2024 11:13 AM
  • UpdatedApril 27, 2024 9:38 PM
CHIPED-530 Issue with one cent off in checkout one cent difference
  • Client_resolved
  • Development
Hi, Video and screenshot provided. We noticed when we are on...
Hi, Video and screenshot provided. We noticed when we are on checkout there is an issue with rounding on amount field. It will be one cent off as shown in screen shots and video.
Done Done --
  • CreatedApril 25, 2024 11:10 AM
  • UpdatedApril 30, 2024 10:51 PM
CHIPED-529 Transfer all resources from amazon S3 to Digital Ocean Space For stage:  [https://chipedinstage.nyc3.digitaloceanspaces.c...
For stage:  https://chipedinstage.nyc3.digitaloceanspaces.com 
for production: https://chipedin.nyc3.digitaloceanspaces.com 
-----
на данный момент у нас все находится на https://chipedin.s3.amazonaws.com 
обязательно нужно чтоб весь статичный контент ( картинки и видео пользователей) были размещены на Digital Ocean Spaces 
Done Done --
  • CreatedApril 25, 2024 9:27 AM
  • UpdatedJuly 25, 2024 6:08 PM
CHIPED-528 Total expenses sum in admin section When editing a gift, it is necessary to create a field where...
When editing a gift, it is necessary to create a field where the total cost of all expenses for the gift will be entered.
In this field, the administrator will enter the final total cost of expenses for the gift
Also, add a column for Total expenses sum in the Gift section.
Done Done --
  • CreatedApril 25, 2024 4:21 AM
  • UpdatedApril 25, 2024 9:33 AM
CHIPED-527 Pop-up for the functionality of the Promotional Credit Section and Store Credit Section. We need to create a pop-up for checkout and for the $5 Promo...
We need to create a pop-up for checkout and for the $5 Promotional Credit label
Doc -
https://docs.google.com/document/d/1CmY5am9h8o3smMTZs-UJghdjph6XP9HtUm2yiqCtKzI/edit?usp=sharing
Video - 
https://youtu.be/YFWntIBrOQ4
Done Done --
  • CreatedApril 25, 2024 4:05 AM
  • UpdatedApril 27, 2024 5:18 PM
CHIPED-526 Promotional Credit Section / Store Credit Section Document describing the functionality of the Promotional Cre...
Document describing the functionality of the Promotional Credit Section and Store Credit Section - 
https://docs.google.com/document/d/1CmY5am9h8o3smMTZs-UJghdjph6XP9HtUm2yiqCtKzI/edit
 
Store credit - should not be subject to any commissions
If the payment is mixed and consists of both Stripe (or PayPal) and store credit, then commissions are applied only to Stripe (or PayPal)
The administrator assigns the amount, and if necessary, they will deduct it before crediting the user's account
Figma update section - 
https://www.figma.com/file/sDu41de8baoKVqf3XN1tQG/ChipedIn-2-(Copy)?type=design&node-id=3426-63823&mode=design&t=mDthYh4Xhmc8CyKU-4
Done Done --
  • CreatedApril 25, 2024 3:44 AM
  • UpdatedMay 8, 2024 3:04 PM
CHIPED-525 3 amazon Links not scraping on add a gift
  • Client_resolved
  • Development
Hi Noticed these 3 links from amazon are not scraping, is t...
Hi
Noticed these 3 links from amazon are not scraping, is there any reason why?
https://www.amazon.com/Officemate-OIC99916-Paper-Clips/dp/B000Q5Z8TW/ref=sr_1_10?crid=3JDFZCC0IOWI0&dib=eyJ2IjoiMSJ9.oO4JeUCesgewcUYQ0166UjGt4OgVAQ1wzoZvaYD_hg39eZaaHI8enr7W6nzOWbJV-7RBl9HDjZnP21fYKXjnM7fHe40J-2x__Qj85ZpqURFulXLraDMwK_C9exRHB9gNRGYSiN5BCUjWKhj6bqJJ-HKAiAywYWacbmX8zzLqszjImTobEakGeOf_uOYXvHRrodzDxHM_85-ToD2_DwXv8uAMLfa3VSbzj5i2xArqIhePMg6FWR0gH9tLI6_ZOX2xfLtRiWdChz7K8lunTt_osJ4qyFEy2AhZsY1D2ZCjnLU.6yezhdFLrOhQLHlo4fnAxxs6LA7SPWAx5oO25aqIl7U&dib_tag=se&keywords=paperclip&qid=1713971603&sprefix=paperclip%2Caps%2C100&sr=8-10
https://www.amazon.com/Kalerr-Paper-Clips-Paperclips-Rustproof/dp/B0CP1SCFM7/ref=sr_1_6?crid=3JDFZCC0IOWI0&dib=eyJ2IjoiMSJ9.oO4JeUCesgewcUYQ0166UjGt4OgVAQ1wzoZvaYD_hg39eZaaHI8enr7W6nzOWbJV-7RBl9HDjZnP21fYKXjnM7fHe40J-2x__Qj85ZpqURFulXLraDMwK_C9exRHB9gNRGYSiN5BCUjWKhj6bqJJ-HKAiAywYWacbmX8zzLqszjImTobEakGeOf_uOYXvHRrodzDxHM_85-ToD2_DwXv8uAMLfa3VSbzj5i2xArqIhePMg6FWR0gH9tLI6_ZOX2xfLtRiWdChz7K8lunTt_osJ4qyFEy2AhZsY1D2ZCjnLU.6yezhdFLrOhQLHlo4fnAxxs6LA7SPWAx5oO25aqIl7U&dib_tag=se&keywords=paperclip&qid=1713972280&sprefix=paperclip%2Caps%2C100&sr=8-6
https://www.amazon.com/HEAD-Unisex-Schwei%C3%9Fband-Sweatband-Standard/dp/B084GS6SV1/ref=sr_1_52?crid=3T3K00Z3ZHG85&dib=eyJ2IjoiMSJ9.rKNVKVeYXo0pvuhaTf6z8qVnGRhNmJ2pY_f6iJivEAHGQFxB6I4cd2zycU4p0eIanZnoejGhEkBL5FAtGtc8U8wN2VDnk2vDur-sOqwouSxWGk9vGoQ5uQNerbZdhFYf6yrGCpYBse9UuSXF77K0zOgBxqaI1TpEJ0scyaXh-zquv8koKSsfcBbNOaSqlCS53Gh_mPbFHBr9cncIX80kkOcjq9x_sKDnRwFXJ8TrXblNz5N0CzG7cvuhd7l1HRYH0-IIZ5SqQbxZMg4y3P70U0xEo_1d1KjovoYy08VUekM.u9Ec15FBMqVxbw4Lw-yXAgJvsSxfB52H66BTwIoT5AE&dib_tag=se&keywords=wristband&qid=1713972393&sprefix=wristband%2Caps%2C89&sr=8-52
Done Done --
  • CreatedApril 24, 2024 12:16 PM
  • UpdatedMay 2, 2024 11:20 AM
CHIPED-524 Top Gifters Order / Fake Users / $ not aligned
  • Client_resolved
  • Development
Hello We noticed that 1) when we hovered over these spe...
Hello
We noticed that
1) when we hovered over these specific User names it was not clickable. Who is Charles Twosamecontributions and Charles Threediffcontributions
2) The Top Gifters though were all $20, had different orders on Desktop VS Mobile.
3) The "$" is not aligned on both Mobile and Desktop
We then made a $25 contribution (to test if it becomes the top contribution)
4) noticed that the $25 contribution was not even found on Top Gifters
5) You can not click on any of the top gifters on the bottom right section of gift details.
Done Done --
  • CreatedApril 24, 2024 2:52 AM
  • UpdatedMay 9, 2024 10:45 AM
CHIPED-523 Admins can log in to a user's account In the admin section, it is necessary to create the capabili...
In the admin section, it is necessary to create the capability for administrators to access the accounts of other users. 
Done Done --
  • CreatedApril 23, 2024 10:43 AM
  • UpdatedMay 6, 2024 2:00 AM
CHIPED-522 Change URL
Change URL for wishlist and items as on screenshots
Done Done --
  • CreatedApril 22, 2024 4:14 AM
  • UpdatedApril 24, 2024 4:26 PM
CHIPED-521 Glitch in the background when moving from page to page
  • Client_resolved
  • Development
As discussed with Max, there is a glitch in the background t...
As discussed with Max, there is a glitch in the background that when you go to the Wish list page for example, you see a background page for a split second before actually seeing wish list. It needs to be a smooth transition and that background page should be removed.
Thankyou
Done Done --
  • CreatedApril 20, 2024 11:07 AM
  • UpdatedMay 1, 2024 10:36 AM
CHIPED-520 Who contributed to me/contributed to me not working error message.
  • Client_resolved
  • Development
Hello. The issue seems to come back. When you click eit...
Hello.
The issue seems to come back. When you click either who contributed to me / contributed to me none of items are clickable and goes to error message.
*fyi for some reason we have been seeing a lot of red error messages through website. Not sure if there is some updates going on.
Done Done --
  • CreatedApril 18, 2024 11:38 PM
  • UpdatedApril 25, 2024 10:41 AM
CHIPED-519 Payment admin issues PAYMENT #307 as a reference
  • Client_resolved
  • Development
Referencing Payment ID #307 Found these issues: 10 Processi...
Referencing Payment ID #307 Found these issues:
10 Processing fee: it is incorrect. It says $0.15 but should be $0.19 (Total Payment * Processing % Fee)
11 Processing Swipe fee, USD: This is missing on the main screen which should be $0.49. If you look at "current processing (real) swipe fee" on detail screen. Maybe you should just call BOTH same name "Processing Swipe fee, USD"
7 Estimated Processing Net Amount to receive USD: Strangely, you have the correct # 4.67 on the main screen, but if you look on the detail screen in the field it says "4.85". However look at the formula on the bottom it has the correct number # "4.67"
Payment-307-formula-isues.png PaymentID-307-Pricing-issues.png
Done Done --
  • CreatedApril 18, 2024 10:48 PM
  • UpdatedApril 25, 2024 2:34 PM
CHIPED-518 Contribution ID and PaymentID does not show the same test
  • Client_resolved
  • Development
Hi Max, We've noticed after adding a contribution we looked ...
Hi Max, We've noticed after adding a contribution we looked at the contribution ID and payment ID that were tied to each other for a gift and the timestamps do no match up with each other shown on the screenshots provided. Is there any reason of this? Please let us know.
Thanks
Done Done --
  • CreatedApril 17, 2024 2:53 PM
  • UpdatedApril 21, 2024 11:58 PM
CHIPED-517 Gifter Comment populating incorrectly
  • Client_resolved
  • Development
Hi. We've noticed when further researching discovered that g...
Hi. We've noticed when further researching discovered that gifter comment population has issues as such
1. If we (contributor) leave comment blank as we're contributing it populates gifter comment section using gift description made by gift recipient
2. If we add a comment it uses comment to populate the comment correctly. Video provided for reference
You can reference task 493 and also two videos are provided for your reference.
Done Done --
  • CreatedApril 17, 2024 2:03 PM
  • UpdatedApril 18, 2024 11:27 PM
CHIPED-516 Sorting in Admin under contribution section error
  • Client_resolved
  • Development
Hi max. I provided video for reference. There is an issue wi...
Hi max. I provided video for reference. There is an issue with sorting in contribution section for the column "Last edit". When I try to sort, I get an error page for SQL. Error is "SQLSTATE42S22: Column not found: 1054 Unknown column 'updated_at' in 'order clause'"
Thanks
Done Done --
  • CreatedApril 17, 2024 12:49 PM
  • UpdatedApril 18, 2024 10:55 PM
CHIPED-515 Change the URL of the profile pages It is necessary to modify the URLs of the pages to user prof...
It is necessary to modify the URLs of the pages to user profiles, remove the 'Profile' folder in the URL, and allow users to enter the website name followed by a slash and the user's gift tag
As an example:
Currently, the URL looks like this -
https://chipedin.dev.ourdevapps.com/profiles/smoke
It needs to be changed to look like this -
https://chipedin.dev.ourdevapps.com/smoke
Done Done --
  • CreatedApril 17, 2024 6:55 AM
  • UpdatedApril 25, 2024 5:51 PM
CHIPED-514 "How it Works" Landing Page Screen size for Mac Screen size 21 inch
  • Design
  • Request_to_team
on a Mac 21 inch the "How it works" section does not look re...
on a Mac 21 inch the "How it works" section does not look responsive.
Selected for Development Unresolved --
  • CreatedApril 16, 2024 5:38 PM
  • UpdatedMay 9, 2024 8:32 AM
CHIPED-513 Processing Net Amount Difference Explanation - Please change formula in Admin
  • Client_resolved
  • Development
Hello As requested, the below is the Processing Net Amoun...
Hello
As requested, the below is the Processing Net Amount Difference Explanation (We also showed your formula explaining why it does not work for our needs)
We also listed the PaymentID for comparision.
Please change formula to reflect this. As you can see this formula is important, especially when we see for example paypal payments as they take 3.49% when our listed cost is calculated by 2.9%.
***Please make sure formula uses the correct Processor % from Stripe or PayPal***
Done Done --
  • CreatedApril 16, 2024 5:29 PM
  • UpdatedMay 30, 2024 3:59 PM
CHIPED-512 Gifters Contribution/Comments Acknowledgement issue ItemID2003
  • Client_resolved
  • Development
I have received many emails to @Testing for GiftID #2003 (Ba...
I have received many emails to @Testing for GiftID #2003 (Bartesian Premium Cocktail Machine). However it wish list still says I have 2 Gifters, when it looks like I have 9 contributions. Also the CONTRIBUTION amount is missing on the bottom right,
Done Done --
  • CreatedApril 16, 2024 10:59 AM
  • UpdatedApril 30, 2024 11:16 PM
CHIPED-511 Change Url landing page and app.chipedin The client wants to remove 'app' from the main domain name. ...
The client wants to remove 'app' from the main domain name.
And move the landing page to the 'about' folder.
Url landing page on prod www.Chipedin.com/about
Url site page on prod- www.Chipedin.com
 
------------------
April 25, 2024 - update:
сегодня прошел день и без изменений по Chipedin.com. Ниже я перечислю что страдает и не сделано.
1. по умолчанию загружатся сайт должен на https://www.chipedin.com/ (если сайт без www - нужно чтоб переход был на https://www.chipedin.com/ )
2. по умолчанию если человек вводит в браузере название сайта https://www.chipedin.com/ автоматически его перекидывать на https://www.chipedin.com/about/ ( это wordpress site)
3. на странице https://www.chipedin.com/about/ не показывается лого.
4. профайл пользователя https://www.chipedin.com/profiles/max123 не загружается ( показыватся пустая страница)
 
Backlog Unresolved --
  • CreatedApril 16, 2024 10:54 AM
  • UpdatedApril 25, 2024 5:52 PM
CHIPED-510 User receives an error whilt trying to open gift in the new tab
Video - https://somup.com/cZfDXgCK9S
Done Done --
  • CreatedApril 16, 2024 7:38 AM
  • UpdatedApril 25, 2024 9:57 AM
CHIPED-509 Checkout Issues (Min Amount + Refresh)
  • Client_resolved
  • Development
Hello 1 - I was able to make a $4 contribution (minimum s...
Hello
1 - I was able to make a $4 contribution (minimum should be $5 unless remaining is under $5)
2 - made a $5 contribution and noticed after successful submission, the cart did not refresh and $5 still appears. Please check again to avoid duplicate transactions.
Done Done --
  • CreatedApril 15, 2024 3:59 PM
  • UpdatedApril 29, 2024 9:12 PM
CHIPED-508 ADMIN ITEM GIFTS - MIssing Important Columns
  • Client_resolved
  • Design
Team- We noticed 2 Critical columns that we have requeste...
Team-
We noticed 2 Critical columns that we have requested but are missing on the main Item Gifts Section. Please add:
Total Contributed: Combine ALL the "Contributed Payments" + "Contributed Bonus" + Any Potential Credit
Net Contribution: Combine ALL the "Estimated Processing Net Amount to Receive" associated with gift
Done Done --
  • CreatedApril 15, 2024 4:24 AM
  • UpdatedApril 16, 2024 10:36 AM
CHIPED-507 Payment ADMIN Arrange/Missing Columns
  • Client_resolved
  • Design
Team- As you are still working on Task 449/503, we noticed ...
Team- As you are still working on Task 449/503, we noticed a lot of the payment columns were rearranged or missing.
Please use the below as the most updated arrangement in chronological order for the main screen, including missing columns for Payment Section..
1 PaymentID
2 GiftID
3 Payment Method
4 Total Payment
5 Contribution
6 Contribution Ids
7 Estimated Processing net amount to receive *Missing
8 Processing Net Amount Difference *Missing
9 Processing % Fee *Missing
10 Processing Fee (Please remove the “%” as it is incorrect)
11 Processing Swipe Fee *Missing
12 Charge ID (please make sure it captures both Swipe /Paypal)
13 Name ***Please make sure is the name of the contribution incase they are not registered***
14 Is Anonymous *Missing
15 Referral Promotion (Put this at the end until we decide with Max on how to use) ?
16 Real Full Processing % Fee (Put this at the end as not sure what this is) ?
17 Status
18 Last Edit
Inside the Payment Details Page please include the below fields in case we need to investigate / contact them:
-Name of contributor entered at check out
-Email of contributor
Done Done --
  • CreatedApril 15, 2024 4:18 AM
  • UpdatedApril 18, 2024 10:50 PM
CHIPED-506 ADMIN - Fully Funded Status not working (Gift 1315) + Add Important Columns HIGHEST PRIORITY
  • Client_resolved
  • Development
1 As per our last meeting, we noticed that the fully fun...
1 As per our last meeting, we noticed that the fully funded status (red/green) is not working even though in the detailed screen it says it is Fully funded "Y". (FYI. There are also instances when item is fully funded but the bottom says "N"). Please see video to show you the error on Gift Item 1315
2 Please add the "Contributed" (or "Contributed Total") to the main admin section like referenced on screenshot. This should have all the total contributions as well as the bonus money (if we use decide to use it later)
3 We realized a very important column that we requested to add is missing. Please add "Net Contribution" to BOTH the main and detailed item gift screen. This COMBINES all the "Estimated Processing Net Amount to Receive" from all contributions associated with this gift item.
Done Done --
  • CreatedApril 14, 2024 9:59 PM
  • UpdatedApril 25, 2024 12:01 PM
CHIPED-505 $0.50 minimum error
  • Client_resolved
  • Development
We noticed during our meeting that if an item has remaining ...
We noticed during our meeting that if an item has remaining gift amount of under $0.50 (for example $0.20), it still defaults payment to $.50. Please fix. FYI. Stripe does not accept any transaction amount of under $0.50 so we will get an issue if any contribution amount is under $0.15. Not sure if we need to add some sort of error or notification to user/us, for these type of rare situations. In theis case we may have to make a fake contribution to make fully item fully contributed.
Done Done --
  • CreatedApril 14, 2024 2:47 AM
  • UpdatedJuly 15, 2024 12:07 PM
CHIPED-504 User not found message
  • Client_resolved
  • Design
Please provide error user message for non existent gifttags.
Done Done --
  • CreatedApril 13, 2024 1:10 AM
  • UpdatedApril 16, 2024 11:33 AM
CHIPED-503 Shoppers Fee + Est Processing Net Amt + Processing Net Amt Difference Incorrect Formulas HIGHEST PRIORITY
  • Client_resolved
  • Development
We are still waiting on you to send back to us Task 449 but ...
We are still waiting on you to send back to us Task 449 but found additional errors in the Gift and Pricing current calculations.
Note: The calculations I provided are correct, so please adjust exactly how it is mentioned on the screenshots (formulas and #'s). If you have any questions please do not hesitate to let me know asap as we can not delay any more time on this.
4 Processing fee – Please check the formula (Total payment * Processing fee 2.9%). For some reason Item # 474 says 5.43 but should be 5.44 (not sure if it is a rounding issue or incorrect formula)
6 Estimated Processing Net Amount to receive: Please use the REAL PROCESSING SWIPE FEE and NOT ChipedIn Swipe Fee as it is calculating incorrectly
7 Processing Net Amount Difference: Please use our formula exactly as it is not getting the correct figures. ***To eliminate any doubt you need to get the Contribution amount of each item on the Item Gift Admin Section (listed at #7A) to get the correct figures.
Shoppers Fee on Item Gift ADMIN – Please check calculations as the formula is not using 12% shoppers fee. Though it says it is using 12% on the admin, strangely is using about 13.6% on all items.
Done Done --
  • CreatedApril 11, 2024 3:50 AM
  • UpdatedApril 25, 2024 4:46 PM
CHIPED-502 Add icon
  • Client_resolved
  • Design
1 please change "To" -> "to" 2 please add the wish list sco...
1 please change "To" -> "to"
2 please add the wish list scoll icon in front of "Go to Wish Lists"
Done Done --
  • CreatedApril 11, 2024 12:15 AM
  • UpdatedMay 1, 2024 12:09 PM
CHIPED-501 Task with DB creds
  • Client_resolved
Hi, Charles! Here are the creds for database:   [htt...
Hi, Charles!
Here are the creds for database:
 
http://stage-app.chipedin.com:8094
chipedin_stage
{{ZilcD0ZBHc03Fq}}
 
http://app.chipedin.com:8094
chipedin_prod
{{ZilcD0ZBHc03Fq}}
Done Done --
  • CreatedApril 10, 2024 7:34 AM
  • UpdatedApril 12, 2024 2:43 AM
CHIPED-500 phpMyadmin access for all 3 environents DEV, Stage and Production today we have a DEV  [http://c...
DEV, Stage and Production
today we have a DEV 
http://chipedin.dev.ourdevapps.com:8094/   access to PHP admin 
but we don't have access to the Stage and production. 
please provide the access to those environments.
Done Done --
  • CreatedApril 9, 2024 10:58 AM
  • UpdatedMay 14, 2024 10:24 PM
CHIPED-498 Stripe and PayPal not working, gift link image not populating
  • Client_resolved
  • Development
Hi Max, system does not work, can't make contributions and g...
Hi Max, system does not work, can't make contributions and gift link image is not coming through when adding a gift. We believe this is due to the update from this morning. Please check entire system to make sure all functions work as we cannot do anything.
Thanks
Done Done --
  • CreatedApril 8, 2024 10:23 PM
  • UpdatedApril 10, 2024 12:48 AM
CHIPED-497 Admin section: Adding ability to edit Picture Image of Gift Link in Edit Gift section
  • Client_resolved
  • Design
As per meeting, please add area where we can edit the gift l...
As per meeting, please add area where we can edit the gift link image on the Edit Gift Section on Admin. We should have ability to add a image or change the "link of image" from amazon
---------
Show the Current URL of the image;
preview the picture in the image placeholder.
Upon saving of the form, replace the image in our file stored in Digital Ocean
-----------
Example: 
Currect photo URL:    https://chipedin.s3.amazonaws.com/wishlist_items_big/ASAdR80dP7ePyDYaRomgT82MamUa08a6GjWCSh3h.jpg 
Clinet wants to change the picture to:       https://m.media-amazon.com/images/I/81rrD398HuL._AC_SL1500_.jpg
Client changes the image URL. Clinet pressed the "save button".
The image is pulled into the server and the current photo URL get's overwritten to have the https://chipedin.s3.amazonaws.com  URL;
---------
Very important: https://chipedin.s3.amazonaws.com will be shortly replaced with https://chipedinstage.nyc3.digitaloceanspaces.com 
Done Done --
  • CreatedApril 8, 2024 8:04 PM
  • UpdatedMay 7, 2024 12:52 PM
CHIPED-496 No Gifts Added
  • Client_resolved
  • Development
After today's call, "No Gifts Added" was still appearing eve...
After today's call, "No Gifts Added" was still appearing even after we signed back on. We think this might be due to the database migration.
Can you please look into this so we can continue with our testing?
Done Done --
  • CreatedApril 8, 2024 7:40 PM
  • UpdatedApril 10, 2024 12:49 AM
CHIPED-495 Email Template Review
  • Client_resolved
  • Design
Team - We reviewed each email template one by one. We e...
Team -
We reviewed each email template one by one. We edited and revised the best we could. Please pay special attention to Template ID #18 (for multiple item contributions)
Kindly review each template ID # below:
2 new_follower: Click “View” goes to error. Is this because it is not live?
3 new_item_added: 3A If user adds item on their “shared” or “private” wish list, does “user.wishlists.public” change? – 3B Please add other parameters to email like size/color/quantity/notes, as well as Recipient Name Associated with Address and Phone #- 3C VIEW ERROR does not work?
7 thank_you_after_contribution_is_made_(contributor): Please add Total Amount. Also please ensure Swipe fee changes from $0.35 for Stripe and $0.49 PayPal
8 contribution_notification_(gift_recipient/_chipedin_bcc): 8A Please confirm notifications@chipedin.com is BCC'd 8B Please confirm that if there is a multi- contribution, each individual GiftTag will receive an email.
9 gift_fully_funded(gift_recipient): {user.wishlists.public} If item is from Shared or Private Wish list, I suppose this will change.
10 thank_you_email_from_gift_recipient(contributor): Please ensure that when clicking "here" it goes directly to unique Thank you video link. Strangely, video only plays on Desktop and not mobile. Also noticed video is low quality and there is a weird play button on the button.
11 item_has_been_delivered(gift_recipient): Please ensure when clicking "here" it goes straight to USER Thank you message section.
12 reminder_to_send_thank_you_message7_days(gift_recipient): Please ensure when clicking "here" it goes straight to USER Thank you message section.
*7/17 – We created Template #18 (thank_you_after_contribution_is_made_(multiple_contributions) to substitute for Template #7 and #17 to account for Multiple Items. We did the best we could, but can you please link it correctly for multiple gift items from different GiftTags. (Sample Attached)
** Can we create a similar INTERNAL NOTIFICATION email for Fully Funded gifts (It should have the same data in Template 3 especially Item Name, GiftID, Amazon Link, Fully Funded Amount, and Recipient information and address
In case here is the Master Email Template with the above notes: https://docs.google.com/spreadsheets/d/1FPjJpP-4QHoEDq2EC-p7IwUTZyiNo5G0QOsshrBzBRE/edit?usp=sharing
Here are also the email templates in case you need them: https://docs.google.com/document/d/15NkDv4YgZqtf02v-LGa4JAfB2TUERqk7/edit?usp=sharing&ouid=108995273935276951912&rtpof=true&sd=true
Done Done --
  • CreatedApril 5, 2024 1:52 AM
  • UpdatedJuly 24, 2024 2:49 AM
CHIPED-494 Promo Code mobile blocking GiftTag
  • Client_resolved
  • Design
Hi As shown on screenshot the $5 promo credit is blocking t...
Hi
As shown on screenshot the $5 promo credit is blocking the GiftTag. Can we make the $5 promo credit smaller so user has visibility of their own GiftTag.
Thanks
Done Done --
  • CreatedApril 3, 2024 11:39 AM
  • UpdatedApril 6, 2024 3:03 PM
CHIPED-493 Bug with contributor message + purpose of add comment
  • Client_resolved
  • Development
We recently noticed something wrong with the Gifters Comment...
We recently noticed something wrong with the Gifters Comments
1 For some reason when we make a contribution, the “Message to your community about this gift” (which is entered on the edit gift details) is used as the “Gifters Comments”
2 What is the purpose for the “Add comment” section when on the checkout section? Is this a duplicate/same as “Contributors Message”? If so we may have to remove as believe there is a bug that is affecting “Contributors Message”
Done Done --
  • CreatedApril 3, 2024 12:27 AM
  • UpdatedApril 25, 2024 10:48 AM
CHIPED-492 GiftTag mispelling in contributions menu
  • Client_resolved
  • Design
Hi, Please reference screenshots provided Noticed there's...
Hi,
Please reference screenshots provided
Noticed there's a misspelling of GiftTag in the contributions menu as shown in both screenshots. Instead of "Gift tag" as it shows, should say "GiftTag".
Thanks
Done Done --
  • CreatedApril 2, 2024 11:21 PM
  • UpdatedApril 3, 2024 10:31 AM
CHIPED-491 To make it possible to remove high priority from the gift. Currently, it's possible to set a high priority for the gift...
Currently, it's possible to set a high priority for the gift, but it's not possible to remove it.
Done Done --
  • CreatedApril 2, 2024 4:21 AM
  • UpdatedApril 5, 2024 7:48 PM
CHIPED-490 Thank you message section
  • Client_resolved
  • Design
1 replace “gift for new video/ photo” to “ Gift Received” ...
1 replace “gift for new video/ photo” to “ Gift Received”
2 what happens if gift recipient does not want to provide/upload a thank you video or photo? And just want to add a message? We just noticed that the message is not found on the bottom and only appears when you upload pic/video. Could this be possible to add to bottom? Or does this interrupt
The current flow?
Done Done --
  • CreatedApril 1, 2024 3:45 PM
  • UpdatedApril 5, 2024 10:18 AM
CHIPED-489 Social Media Links Security + Edit Function
  • Client_resolved
  • Design
1 There is no section to edit social media link once you cli...
1 There is no section to edit social media link once you click save. (What happens if someone enters link incorrectly)?
2 We tested all links and noticed there is no security on these links. For example if it was Instagram selected and entered www.GOOGLE.com/chipedinapp , it would be accepted (meaning users can add any authorized or unauthorized site they want). I thought the plan was to put some sort of security measure to accept only links that had some link to actual respective social media platform.
Done Done --
  • CreatedApril 1, 2024 1:43 PM
  • UpdatedApril 18, 2024 11:35 PM
CHIPED-488 You can enter an incorrect referral code and still proceed to register. When registering, I enter an incorrect referral code and pro...
When registering, I enter an incorrect referral code and proceed with registration without receiving any bonuses.
If a user makes a mistake when entering the code, they will no longer receive the $5 bonus.
We need to implement a check on the referral code field.
Done Done --
  • CreatedApril 1, 2024 7:42 AM
  • UpdatedApril 30, 2024 11:58 AM
CHIPED-487 Wish list link color Teal Vs Pink
  • Client_resolved
  • Design
Hi Team. Any reason why the wish list color changes as in t...
Hi Team. Any reason why the wish list color changes as in the video? We wanted to know as we've noticed some of our backgrounds (and if user upload a specific background) make it hard to view text. So not sure if we have something in place to work well with background color, or pick a 1 text color that is suitable for the majority.
Done Done --
  • CreatedMarch 31, 2024 5:38 PM
  • UpdatedApril 4, 2024 11:07 AM
CHIPED-486 $ 5 Available Credit Only for items more $50. Add - If you make a contribution for another user The user might not fully understand if it's not indicated th...
The user might not fully understand if it's not indicated that they can only use the $5 for contributing to another user, not for themselves.
Only for items more than $50.
If you make a contribution for another user
Done Done --
  • CreatedMarch 31, 2024 4:31 AM
  • UpdatedMarch 31, 2024 4:42 PM
CHIPED-485 $5 Available credit change text
  • Client_resolved
  • Design
We will be fully analyzing the Promotional Credit section sh...
We will be fully analyzing the Promotional Credit section shortly after going through the payment section.
However noticed some errors that we asked to change a few months back. Please change wordings:
Instead of “$5.00 Available Credit” substitute for “$5 Promotional Credit” (We don’t want it to get confused with the other type of credit found on the Account Balance

Instead of “Only for the first item more $50” substitute for “Applicable only towards your first gift that totals $50 or more.
Done Done --
  • CreatedMarch 30, 2024 1:01 PM
  • UpdatedApril 3, 2024 11:12 AM
CHIPED-484 My contributions - dosent show the applied credit | Avalable credit & applied credit was not applied correctly. After payment with a $7.00 credit that was applied at the ch...
After payment with a $7.00 credit that was applied at the checkout, the -$7.00 should have been showing in the contributions. 
 
$7.00 has come from the front.
The $5.00 was manually written by the administrator in the admin section.
 
I have applied all $7.00, and it should have been no available credit left.
Done Done --
  • CreatedMarch 30, 2024 1:07 AM
  • UpdatedMarch 31, 2024 2:31 PM
CHIPED-483 Stripe balance details - missing after stripe payment Дима, после оплаты я не получил в админке ответа от страйпа ...
Дима, после оплаты я не получил в админке ответа от страйпа в поле stripe_balance_details
https://admin-chipedin.dev.ourdevapps.com/payments/620/edit 
Done Done --
  • CreatedMarch 30, 2024 12:12 AM
  • UpdatedMarch 30, 2024 2:10 PM
CHIPED-482 Wish list spelling
  • Client_resolved
  • Design
We noticed this misspelling of “wish list” Just change to...
We noticed this misspelling of “wish list”
Just change to make more sense:
“Add your social accounts to your wish list”
Done Done --
  • CreatedMarch 29, 2024 3:40 PM
  • UpdatedMarch 30, 2024 1:10 PM
CHIPED-481 Video greeting not uploading
  • Client_resolved
  • Development
Can you please test adding a video greeting. We tried a few...
Can you please test adding a video greeting. We tried a few to test the capacity ( 5 seconds to 15 seconds. & 20mb- 90mb) and we are getting different issues and none are able to upload. Not sure if there is a space issue, .mov format , or bug. Look at video as it shows the video for 1 second then leaves and it’s blank on the preview.
Also would it be possible to change any where it says “welcome” video change to just “greeting”
Done Done --
  • CreatedMarch 29, 2024 3:37 PM
  • UpdatedMarch 30, 2024 8:30 PM
CHIPED-480 Stripe Swipe fee is INCORRECT (was changed to $0.30 when should be $0.35)
  • Client_resolved
  • Development
The stripe swipe fee was changed incorrectly to $0.30. It ...
The stripe swipe fee was changed incorrectly to $0.30. It should be $0.35.
As mentioned many times these fees are totally DIFFERENT then the formula used in Admin Payment fees.
As a refresher, at checkout it should be 0.35 for stripe and 0.49 for paypay. ON THE ADMIN FORMULA. It should say $0.30 because that is the ACTUAL fee Stripe takes( 2.9% + 0.30.)
If you review task 449 individually and carefully, you will see on the screenshots and the given explanation. If you are not sure, we can happily jump on a call to discuss so we are all on the same page as this needs to be perfect.
Done Done --
  • CreatedMarch 29, 2024 2:22 PM
  • UpdatedMarch 31, 2024 5:05 PM
CHIPED-479 User's profile displayed incorrectly after the page was reloaded This issue reproduces only on the stage env, and should be f...
This issue reproduces only on the stage env, and should be fixed ASAP
Done Done --
  • CreatedMarch 28, 2024 6:33 AM
  • UpdatedJuly 25, 2024 6:08 PM
CHIPED-478 After Contribution is made -> Redirect to wish list page behavior
  • Client_resolved
  • Development
  • MVP2
Behavior after contribution is made: -Registered user contr...
Behavior after contribution is made:
-Registered user contributes towards gift for Registered Gift Recipient -> redirect back to Registered Gift Recipient’s public wish list (currently redirects to Registered User’s Public Wish List)
-Registered user contributes towards gift for Registered Gift Recipient using shared wish list link -> redirect back to Registered Gift Recipient’s shared wish list
-Unregistered user contributes towards gift for Registered Gift Recipient using shared wish list link -> redirect back to Registered Gift Recipient’s shared wish list
-Unregistered user contributes towards gift for Registered Gift Recipient using shared gift link -> redirect back to Registered Gift Recipient’s shared wish list
***Please also note that we have been experiencing a big issue that after contribution, the checkout does not refresh and item is not removed from cart. Please look at this issue when fixing the above***
Done Done --
  • CreatedMarch 27, 2024 3:05 PM
  • UpdatedMay 2, 2024 12:05 AM
CHIPED-477 Edit amazon wishlist import message
  • Client_resolved
  • Design
Please substitute "Importing Wish List to your Drafts" to "I...
Please substitute "Importing Wish List to your Drafts" to "Importing Wish List to Drafts. Upload time varies based on the number of gifts submitted."
Also curious is there an abort button while importing? If not, for our knowledge how would we be able to cancel it while importing.
Done Done --
  • CreatedMarch 27, 2024 2:29 PM
  • UpdatedApril 1, 2024 2:52 PM
CHIPED-476 Change text from video to picture on thank you messages
  • Client_resolved
  • Design
When deleting IMAGE on thank you messages, pop up says “vide...
When deleting IMAGE on thank you messages, pop up says “video”. Please change to “photo”
Done Done --
  • CreatedMarch 27, 2024 12:52 PM
  • UpdatedApril 1, 2024 8:29 AM
CHIPED-475 Staging not loading profile page
  • Client_resolved
  • Development
Hi, Noticed when viewing a webpage user profile it is not l...
Hi,
Noticed when viewing a webpage user profile it is not loading contents as you can see on 3 screenshots from 2 different computers. Reloaded the page bunch of times. Even cleared cache and still same issue. Tried different browsers and still same issue. When we navigate to our profile we don't have an issue until we reload page then issue occurs. Also we have an issue when going directly to users link on browser, same issue. Thanks.
Done Done --
  • CreatedMarch 27, 2024 11:25 AM
  • UpdatedMarch 30, 2024 8:32 PM
CHIPED-474 Item stays in the cart after the user made a contibution The cart should refresh after the user made a contribution a...
The cart should refresh after the user made a contribution and the item which was contributed shouldn't be there.
Done Done --
  • CreatedMarch 27, 2024 6:36 AM
  • UpdatedMarch 27, 2024 1:11 PM
CHIPED-473 Social Media Share Templates
  • Client_resolved
  • Development
The team and I went over each section of the Social Media Sh...
The team and I went over each section of the Social Media Sharing to review your interim video / picture implementations. The attached document has each section and the Text template to include on each shared section.
If you want, I'd suggest for your team to ensure each shared button links to the correct profile picture/video/pic/individual gift/thank you section. We can then assist to add the text templates ourselves once you show us how to add.
We can discuss in detail on our team meeting if you have any questions.
Done Done --
  • CreatedMarch 27, 2024 4:12 AM
  • UpdatedMay 7, 2024 8:12 AM
CHIPED-472 CONTRIBUTION FOR NON-REGISTERED ANONYMOUS USER
  • Client_resolved
  • Development
  • MVP2
We were testing the Anonymous contribution section and notic...
We were testing the Anonymous contribution section and noticed that there was an error for making Contribution as a Non-Registered Anonymous User.
We will need to fix the below for a Contribution made by a NON-REGISTERED ANONYMOUS USER,
1 when you check “Anonymous”, user should be able to add their name to the “Name displayed on contribution”, so it will only show up on the contribution email ***It will show as “anonymous” on Public comments***
2 Create an “i” info button next to “Make Anonymous Gift”. Pop-up will say:
When selected, contribution name will publicly be displayed as “Anonymous”, along with the gifter’s comments. Note: “Name displayed on contribution” will only be visible to the gift recipient.
*Behavior Note- We do not need to edit REGISTERED ANONYMOUS CONTRIBUTION: if you select anonymous, the “Name displayed on contribution” will show the user’s given registered name*
Let me know if you need more explanation on this as the team came up with different scenarios and we all deemed it necessary for us to fix.
Done Done --
  • CreatedMarch 27, 2024 12:00 AM
  • UpdatedMay 10, 2024 2:56 PM
CHIPED-471 Displayed Is spelled as Dispalyed
  • Client_resolved
  • Design
Displayed is incorrectly spelled. Please see attached pic.
Done Done --
  • CreatedMarch 26, 2024 2:59 PM
  • UpdatedMarch 29, 2024 2:17 PM
CHIPED-470 Registered Anonymous Contribution showing picture
  • Client_resolved
  • Design
Hi Team Made a full contribution towards an Amine's Share...
Hi Team
Made a full contribution towards an Amine's Shared Wishlist Gift as an anonymous contribution and it is showing my profile picture on my view and on his view. We should not show any picture even if I have registered account when making an anonymous gift on the platform.
Done Done --
  • CreatedMarch 26, 2024 2:15 PM
  • UpdatedApril 1, 2024 8:25 AM
CHIPED-469 Contribution receipt / stripe swipe fee incorrect
  • Client_resolved
  • Development
Contribution swipe email retrieving incorrect swipe fee. ...
Contribution swipe email retrieving incorrect swipe fee.
Contribution swipe fee looks incorrect as it
1 should be $0.35 (not $0.30)
2 decimal count is off.
*Note. paypal looks correct as it is showing $0.49
Done Done --
  • CreatedMarch 26, 2024 1:49 PM
  • UpdatedApril 1, 2024 8:08 AM
CHIPED-467 Controls in place for Gift/Funding issues (Bonus Money error) - HIGHEST PRIORITY
  • Client_resolved
  • Development
I believe I brought this to your attention via email and las...
I believe I brought this to your attention via email and last meeting we had. I noticed there were many gifts that were fully funded correctly by our team, yet for some the gifts now say they have been over funded (which should not be possible in the first place) or now under funded, by a few cents. I looked a bit on admin section and believe something has been drastically changed on your side and has to do with Bonus Money potentially on March 18.
I am sure there is a bug we you can track down to see what happened, but I am more concerned about the security of this issue. For example, what if an item has been fully funded correctly, but later looks like it was not fully funded? This not only will confuse us when processing the gift, but it would cause a huge security issue for us trying to research as to what happened. Can you personally look into what has happened to these gifts (and there are many more), and let's come up with a solution/controls in please so something like this can not happen in the future?
This is a good example Gift ID 2345. I personally only made 1 full contribution yet on payment section in no longer shows my contribution and instead a bunch of "bonus money". Not only this, the screenshot I provided were from 2 different points and the listed cost also changed. This can not happen unless WE have authorized the change. It should not just change on its own. My point is, what checks and controls we have in place to prevent this type of issues?
Done Done --
  • CreatedMarch 23, 2024 12:19 PM
  • UpdatedApril 9, 2024 1:34 AM
CHIPED-464 Admin Gift- add “Approved” + “Gift Funded”
  • Client_resolved
  • Design
As per last meeting, please have approved (Y/N) and gift fun...
As per last meeting, please have approved (Y/N) and gift funded added to the front after actions column.
Done Done --
  • CreatedMarch 20, 2024 2:31 AM
  • UpdatedMarch 31, 2024 4:58 PM
CHIPED-463 Gift Images look bigger
  • Client_resolved
  • Development
  • MVP2
Hi. Image provided, can we please improve the responsiveness...
Hi. Image provided, can we please improve the responsiveness of the image the specific gift makes it bigger on my MacBook Pro 14"
Done Done --
  • CreatedMarch 19, 2024 11:37 AM
  • UpdatedAugust 21, 2024 9:36 AM
CHIPED-462 Include GiftTag in thank you message
  • Client_resolved
  • Development
Hi Max, We would like to include the GiftTag in the thank ...
Hi Max,
We would like to include the GiftTag in the thank you message by it saying "Thank You Message from (GiftTag icon) 'GiftTag'". Screenshot is provided for reference for how we want it to look like. Thanks
Done Done --
  • CreatedMarch 19, 2024 10:57 AM
  • UpdatedMarch 31, 2024 2:48 PM
CHIPED-461 Substitute following icon
  • Client_resolved
  • Design
Please substitute following icon to keep consistent through ...
Please substitute following icon to keep consistent through our website.
Done Done --
  • CreatedMarch 19, 2024 10:47 AM
  • UpdatedMarch 31, 2024 5:28 PM
CHIPED-460 Check out does not refresh + reset High Priiority
  • Client_resolved
  • Development
1. Refresh check out after contribution purchase : As per vi...
1. Refresh check out after contribution purchase : As per video, we made full contribution of the Bounty paper towels, but the checkout still shows the item and does not refresh
2. Need to reset high priority once item is purchased: We then added the Charmin toilet paper and tried to make it “high priority” but pop up says we still have the Bounty item as high priority.
Done Done --
  • CreatedMarch 18, 2024 10:13 PM
  • UpdatedMarch 29, 2024 7:18 PM
CHIPED-459 Capitalize Filter on Mobile
  • Client_resolved
  • Design
Please capitalize the first letter of each word like on desk...
Please capitalize the first letter of each word like on desktop version
Done Done --
  • CreatedMarch 18, 2024 2:40 PM
  • UpdatedMarch 21, 2024 12:50 PM
CHIPED-458 Admin-User-Referral Code not working
  • Client_resolved
  • Design
  • MVP2
Hi Team On admin, user, edit, referral code. I tried to ...
Hi Team
On admin, user, edit, referral code. I tried to go in and type Welcome5 on the referral code (it was empty as I didn’t add during account creation) to give the user the $5 promo code. Unfortunately the system gives an error message. Can we please look to fix as we need to be able to apply the referral code for customers for customer service reasons in case we deem it necessary. Please see attached photos/video. Thank you
Done Done --
  • CreatedMarch 18, 2024 1:05 PM
  • UpdatedMay 2, 2024 10:56 PM
CHIPED-457 Not work sort in admin panel The sorting function is not working in the admin panel. It...
The sorting function is not working in the admin panel.
It needs to be fixed in all sections of the admin panel.
Done Done --
  • CreatedMarch 18, 2024 7:47 AM
  • UpdatedMarch 20, 2024 4:58 AM
CHIPED-456 The tabs on top disappeared including the followers tab. For some reason the tabs beside the "Add Gift or Wish List" ...
For some reason the tabs beside the "Add Gift or Wish List" button disappeared including the followers tab making it impossible to go to the followers/following page.
!image-2024-03-17-18-48-19-028.png|width=610,height=343!
Done Done --
  • CreatedMarch 17, 2024 6:47 PM
  • UpdatedMarch 18, 2024 10:17 AM
CHIPED-455 Wish list Gift Sorting Order
  • Client_resolved
  • Design
The below is the email that sent to Max in regards to Order ...
The below is the email that sent to Max in regards to Order of Wish list Gift Sorting
After review, we discussed that the Sorting would have the below characteristics in regards to order. However noticed that the current Public Wish list, there is only sorting of "Priority" and "Date Added". I believe it should have also had "All" and "Goal Reached". ***If you can add Highest Price/Lowest Price would be great but understand in case you can't add that right now.**
All: (In Order) Active – High Priority-> Highest Gift Contributed (smallest amount of contributions left to fully fund) ->Lowest Gift Contributed (biggest amount of contributions remaining) – Goal Reached
I believe we had a task for this along time ago that was resolved, so we are entering a new task since the order is currently not correct. Thanks
Done Done --
  • CreatedMarch 17, 2024 3:04 PM
  • UpdatedApril 6, 2024 2:44 PM
CHIPED-454 Error Message in Personal Settings
  • Client_resolved
  • Design
Hi Team Went into my profile lutesting1 and uploaded a new ...
Hi Team
Went into my profile lutesting1 and uploaded a new image. This went through fine. But an error message comes up saying “a new password field is required”. I checked and looks like this message comes up whether you are uploading a new pic or changing the address or anything on that section. Looks like all the changes go through once you click on Save but the error message comes up after.
Done Done --
  • CreatedMarch 17, 2024 10:56 AM
  • UpdatedApril 1, 2024 9:55 PM
CHIPED-453 Face Picture Not showing in thumbnails on main page
  • Client_resolved
  • Design
Hi Team Hope all is well. Please see attached picture. The...
Hi Team
Hope all is well. Please see attached picture. The profile pics of followers is not showing on top right corner. Please fix. If you click on each circle though, it will go to the person's profile and show the picture of the person. Such as it did for Amine's profile ( 2nd pic attached). Thank You!
Done Done --
  • CreatedMarch 17, 2024 10:22 AM
  • UpdatedApril 1, 2024 4:51 PM
CHIPED-452 Facebook login issues
  • Client_resolved
  • Development
Hi, some issues when we login with Facebook that we notice ...
Hi, some issues when we login with Facebook that we notice
1. When signing up with Facebook, GiftTag creation does not use the user inputted gifttag from beginning of signup.
2. The app automatically applies the Facebook profile picture, not providing an option for the user to choose.
3. During sign-up, the steps to input a short bio and welcome video are skipped, blocking user contributions.
4. Explain how to create a new account using Facebook, then delete it, and subsequently create another new account with the same Facebook login.
Thanks
Done Done --
  • CreatedMarch 15, 2024 12:44 AM
  • UpdatedMay 1, 2024 1:44 PM
CHIPED-451 Add a comment per gift at the check out- urgent When a user is contributing to multiple gifts, and those gif...
When a user is contributing to multiple gifts, and those gifts most likely will be towards multiple people, it's nesesary for a user to leave a comment per gift.
Please see the screenshots from FIGMA (attached)
 
https://www.figma.com/file/zyGm6GTheQS2iMH4LQD2Lz/ChipedIn-(Final-Version)?type=design&node-id=6262-52574&mode=design&t=b68nkHim7XfxiQXL-0
Done Done --
  • CreatedMarch 14, 2024 8:47 PM
  • UpdatedMarch 21, 2024 7:51 AM
CHIPED-450 Commnets needs to be added to the Gift page We have completly missed that comments needs to be added to ...
We have completly missed that comments needs to be added to the gift page under the  "Share" button (as it attached - picture)
 
the URL of the induvidual page:
https://chipedin.dev.ourdevapps.com/profiles/aminetest1/wishlists/public/items/1457
 
Done Done --
  • CreatedMarch 14, 2024 8:24 PM
  • UpdatedMarch 15, 2024 9:17 AM
CHIPED-449 PAYMENT ADMIN SECTION *HIGH PRIORITY* Part 1
  • Client_resolved
  • Development
Please carefully review each point as this is the most impor...
Please carefully review each point as this is the most important part of the business
I've numbered all points to easily reference the pictures and know what order it should be shown on Admin section. Please also use the new title names as I noticed some were inconsistent with the main page vs detail page. *Note that the payment section is a total different section from the Item Gift section and has their own formulas*
1 Total Payment 187.47
2 Contribution (Change name) 187.12
3 Processing swipe fee 0.30: (Please change default as this is PROCESSORS swipe fee and not the same as the ChipedIn $0.35 swipe fee)
4 Processing % fee 5.44: Transaction Amount 187.47 * (Processing @2.9%) 0.971 – Transaction Amount 187.47 (confirm not linked to gift)
5 Need section to change the Processing % Fee (i.e. 2.9% for Stripe of 3.49% for PayPal)
6 Estimated Processing Net Amount to receive 181.73: Transaction Amount 187.47 – Processing Swipe Fee 0.30 – Processing % Fee 5.44
7 Estimated Processing Net Amount Difference 0.04: Estimated Processing Net amount to receive 181.73Contribution (Item A) 187.12 * Processing % from Gift Item A .971 + Contribution (Item B) * Processing % from Gift Item B .971 etc.
8 Bonus_money_used Move this down. Will discuss what to do with this after we test new payment corrections
9 Please add a notes section so we can document in case of any issues
10 Please provide Formula break down like you did in the Gift Section (Include Charge ID, Contribution, Gift ID, Charge ID, Payment Method)
*For the Picture with Payment main page, please add the columns with respective number and its correct title to keep consistent*
Item (Gift) Section on Admin
-Comments section (Please add a section so we may document any issues)
-Where to add ChipedIn Swipe fee of $0.35 (In case we decide to change it? ( This amount will not be linked to any formula.)
Done Done --
  • CreatedMarch 14, 2024 3:18 AM
  • UpdatedMay 24, 2024 6:41 AM
CHIPED-448 Profile picture toggle privacy settings
  • Client_resolved
  • Development
Hi, the toggle function for profile picture is reverse for ...
Hi, the toggle function for profile picture is reverse for what it should be, to have profile picture visible, it should be consistent with other toggles to be on. To do this let's change the wording from "Make my profile picture public" to "Make my profile picture visibile to other users" FYI as soon as you sign on, because its toggled we cannot find profile pictures so this should be a fix for the contributions profile pictures.
Done Done --
  • CreatedMarch 13, 2024 3:12 PM
  • UpdatedMarch 18, 2024 10:52 PM
CHIPED-447 Issue with filter in admin panel In the "payments" section, there is an issue with the filter...
In the "payments" section, there is an issue with the filter.
There is also an issue with searching by gift name in the Items (Gifts) section.
Done Done --
  • CreatedMarch 13, 2024 10:05 AM
  • UpdatedMarch 15, 2024 5:40 AM
CHIPED-446 The Paypal doesn't consist any information, field Check the video - [https://monosnap.com/file/u4YK1f9ZjwIpItq...
Check the video - https://monosnap.com/file/u4YK1f9ZjwIpItqI5qkXZVUqlWcAjG
Also after user made contribution the gift still in the cart - https://monosnap.com/file/hDQchjPuC4v7KPWUeYWsQbDfMom3Ja
Done Done --
  • CreatedMarch 13, 2024 9:52 AM
  • UpdatedMarch 15, 2024 5:43 AM
CHIPED-445 When clicking "not now" redirects you to a error page When on the login page and you click sign up with Facebook a...
When on the login page and you click sign up with Facebook and then you click not now it opens client error page.
Please see video attached below for more information.
Done Done --
  • CreatedMarch 12, 2024 10:36 PM
  • UpdatedMarch 13, 2024 6:12 AM
CHIPED-444 Thank you video non user and gift name not showing
  • Client_resolved
  • Development
Hi max, noticed when we're viewing a thank you gift as a non...
Hi max, noticed when we're viewing a thank you gift as a non registered user, we get an error message and Gift Name does not show. Video provided for reference.
Done Done --
  • CreatedMarch 12, 2024 2:24 PM
  • UpdatedMarch 19, 2024 10:42 AM
CHIPED-443 Facebook sign up words
  • Client_resolved
  • Development
Hi Max, We've noticed when we are logging into Facebook, it ...
Hi Max, We've noticed when we are logging into Facebook, it says "Sign up" with Facebook. When it is a returning user under "Welcome back", should say "Sign in" with Facebook. Images are attached for your reference.
Done Done --
  • CreatedMarch 12, 2024 1:45 PM
  • UpdatedMarch 19, 2024 1:41 AM
CHIPED-442 Incorrect mobile version (hamburger menu, Wish Lest menu ) The hamburger menu and wish list menu are not displaying cor...
The hamburger menu and wish list menu are not displaying correctly.
This happened because the logo changed, and it caused the header to become slightly larger.
Backlog Unresolved --
  • CreatedMarch 12, 2024 4:11 AM
  • UpdatedMarch 12, 2024 4:18 AM
CHIPED-441 Thank you video is uploaded but does not show
  • Client_resolved
  • Development
Uploaded a welcome video and preview thumbnail did not show ...
Uploaded a welcome video and preview thumbnail did not show up. So I clicked on “share” to see preview and video says it’s uploaded but does not appear.
I waited for 10 minutes in case it’s uploading slow but nothing changed
I included video which is only 6mb (4 seconds)
Done Done --
  • CreatedMarch 11, 2024 12:50 AM
  • UpdatedMay 10, 2024 3:52 AM
CHIPED-440 Mobile header was recently changed and too big
  • Client_resolved
  • Design
Not sure what happened but the mobile header is bigger now. ...
Not sure what happened but the mobile header is bigger now. It was not like 2 days ago. Something changed. Please change back
Done Done --
  • CreatedMarch 10, 2024 11:54 PM
  • UpdatedMarch 13, 2024 12:19 PM
CHIPED-439 Registered through Facebook sending wrong name and ChipedIn is sending wrong gift links.
  • Client_resolved
  • Development
When registering through Facebook 2 huge issues happen 1 ...
When registering through Facebook 2 huge issues happen
1 registration welcome email does not say Luis Tejada but Katharina Kreiger (no idea who this is).
2 email provided a random gift link/ GiftTag
https://chipedin.dev.ourdevapps.com/profiles/luis_tejada
Done Done --
  • CreatedMarch 10, 2024 11:49 PM
  • UpdatedMarch 12, 2024 1:21 PM
CHIPED-438 Create Pop-up with Facebook failed login Need to create pop-up which user will see when the Facebook ...
Need to create pop-up which user will see when the Facebook registratiuon was unsuccssefull 
Design:
https://www.figma.com/file/zyGm6GTheQS2iMH4LQD2Lz/ChipedIn-(Final-Version)?type=design&node-id=1624-224&mode=design
Also use following wording:
header *"Facebook Phone Login Unavailable. Email Required"*
the sub-header *"Ensure your Facebook account is linked to an email address for login."*
Done Done --
  • CreatedMarch 9, 2024 1:09 PM
  • UpdatedMarch 13, 2024 4:54 AM
CHIPED-437 User redirects to the "Public wishlist" page when clicking on the "Personal setting " tab *Preconditions:* User should be logged in  *Steps:* 1. ...
*Preconditions:*
User should be logged in 
*Steps:*
1. Go to https://chipedin.dev.ourdevapps.com/settings 
2. Click on the "Personal settings" tab or on the Change background button
*Actual result:*
User redirects to the public wishlist page
*Expected result:*
1. When user click on the "Personal setting" tab he should be redirected to the seting page 
2. When user clicks on the Change background button background settings pop0up appear
*Attachments:*
Video attached
Done Done --
  • CreatedMarch 9, 2024 9:42 AM
  • UpdatedMarch 15, 2024 5:41 AM
CHIPED-436 User can't register new account even if he has email Steps:  1. Sign up with facebook  Actual result: User r...
Steps: 
1. Sign up with facebook 
Actual result:
User receive error that he need to setup email to register
Additional info:
Email already configured on user's account
Done Done --
  • CreatedMarch 8, 2024 4:12 AM
  • UpdatedMarch 15, 2024 6:43 AM
CHIPED-434 Issue with contribution
  • Client_resolved
  • Development
Hi, we have issues when contribution to an item with $5 or l...
Hi, we have issues when contribution to an item with $5 or less.
1. As you can see in the screenshot there was 92cents left on an item and we could not contribute the remaining amount. If item is under $5 or has under $5 left remaining, user should be able to contribute the rest.
2. Also please change popup of the error under $5. If you reference Figma copy 2 you should see on the bottom right in the purple box there it shows what we want it to look like.
Done Done --
  • CreatedMarch 5, 2024 2:47 PM
  • UpdatedMarch 7, 2024 1:10 PM
CHIPED-433 The validation of the GiftTag throws a 500 error
The validation of the GiftTag throws a 500 error
Done Done --
  • CreatedMarch 4, 2024 9:03 AM
  • UpdatedMarch 4, 2024 11:22 AM
CHIPED-432 ADMIN - Gift Details Status (IN PROGRESS ->DELIVERED->EXEMPTION) | GIFT FUNDED Y/N
  • Client_resolved
  • Development
1) The Gift Funded (Y/N) is not working. As you can see the...
1) The Gift Funded (Y/N) is not working. As you can see there is no remaining balance, so should say "YES"
2) We believe there needs to be 2 more toggles as you have only "Is Delivered" There is no toggle if item is "In progress" (for when item is fully funded and needs purchasing) and "Exemption" (for when an item receives credit instead or funds are transferred to another item). ***FYI when an item is fully funded, we need to have a way to inform us internally that goal was reached for us to purchase gift. I suggest when funded, the toggle for "in progress" turns on so we can be informed along with an internal email. If you look at order section, there is currently no way for us to move item from In progress->Delivered<->Exemption
3) It would be very helpful if you can add a "comments" blank field on each item so we can put notes for reference. (for example if there was an issue or provided credit/ transferred item)
Done Done --
  • CreatedMarch 2, 2024 1:28 PM
  • UpdatedMay 29, 2024 10:20 PM
CHIPED-431 ADMIN - capturing users who opt out of receiving mailing
  • Client_resolved
  • Development
  • MVP2
As agreed w Max on 2/23, he will add in admin section to cap...
As agreed w Max on 2/23, he will add in admin section to capture who has clicked the terms of service (the date as well) and the ones who opt out of receiving mail notifications (other than contribution /gift/receipt etc)
Done Done --
  • CreatedMarch 2, 2024 1:12 PM
  • UpdatedAugust 18, 2024 11:36 PM
CHIPED-430 Capital letters / Wish List
  • Client_resolved
  • Design
Please correct and ensure the first letter is capitalized. ...
Please correct and ensure the first letter is capitalized.
Public Wish List | Shared Wish List
Also one of the buttons says “wishlist” please correct
Done Done --
  • CreatedMarch 2, 2024 1:09 PM
  • UpdatedMarch 5, 2024 12:39 PM
CHIPED-429 Remove the "Add Gift to Collection" button if the user is viewing Private wish list another user's.
Done Done --
  • CreatedMarch 1, 2024 4:27 AM
  • UpdatedMarch 4, 2024 11:05 AM
CHIPED-428 Hide High Priority in Favorite Steps to reproduce: 1. Have another user like a gift with t...
Steps to reproduce:
1. Have another user like a gift with the "High Priority" status.
2. Go to your "Favorite" section.
Expected result:
In your "Favorite" section, gifts with the "High Priority" status from other users should not be displayed.
Actual result:
Gifts with the "High Priority" status from other users are displayed in your "Favorite" section.
Done Done --
  • CreatedFebruary 29, 2024 7:49 AM
  • UpdatedMarch 4, 2024 10:43 AM
CHIPED-427 Adding wishlist from amazon does not populate at all, gets success message but nothing
  • Client_resolved
  • Development
Hi, We've tried to populate our drafts with wishlists but ha...
Hi, We've tried to populate our drafts with wishlists but has not been working, we get a success message saying it works but as we wait, nothing gets populated. Video provided for reference, and here's 2 of Amazon wishlist links we've used for reference
https://www.amazon.com/hz/wishlist/ls/1Q3B4CPJTCQ15?ref_=wl_share
https://www.amazon.com/hz/wishlist/ls/120ZGIM1BHDVZ?ref_=wl_share
Done Done --
  • CreatedFebruary 28, 2024 2:11 PM
  • UpdatedMarch 19, 2024 12:03 PM
CHIPED-426 Adding to wishlist from favorites does not work, gives error
  • Client_resolved
  • Development
Hi, video reference provided. When adding items to our favor...
Hi, video reference provided. When adding items to our favorites, then trying to add the favorited item to our wishlist we receive an error and are not able to do so.
Done Done --
  • CreatedFebruary 28, 2024 1:49 PM
  • UpdatedMarch 5, 2024 1:16 PM
CHIPED-425 ADMIN Header TOP and BOTTOM Columns
  • Client_resolved
  • Design
As mentioned on meeting, you would out header columns on top...
As mentioned on meeting, you would out header columns on top and bottom.
In addition if you can also widen admin section.
Thank you
Done Done --
  • CreatedFebruary 28, 2024 12:20 PM
  • UpdatedMarch 15, 2024 5:40 AM
CHIPED-424 Email Templates Not working
  • Client_resolved
  • Development
Hello team, Just made a contribution towards Amine’s gift...
Hello team,
Just made a contribution towards Amine’s gift and he didn’t receive any emails. I received 1 email. The one attached with subject line: payment received!
Problems
1) we don’t find this email in any of the email templates we had created. The one that should have gone out is #7 “thank you for your contribution…”
2) none of the other emails on the email templates seem to be going out
Done Done --
  • CreatedFebruary 28, 2024 11:54 AM
  • UpdatedMarch 7, 2024 1:56 PM
CHIPED-423 Pop Ups- Successful Contribution / Delete Account / Website Crash
  • Client_resolved
  • Design
Hello Please add these pop ups as mentioned. They can be...
Hello
Please add these pop ups as mentioned. They can be found on Figma Copy 2 on the very bottom right corner if you need to copy and paste.
Successful Contribution ( to replace the green notification on the top when a contribution is made)
Delete Account informing about forfeiting funds (after they select to delete account)
Website Crash Message (use this as a blanket page incase of website crashing or has errors)
Done Done --
  • CreatedFebruary 27, 2024 10:39 PM
  • UpdatedMarch 27, 2024 11:35 AM
CHIPED-422 Emails not working even for Facebook
  • Client_resolved
  • Development
It appears that a majority of emails are not being generated...
It appears that a majority of emails are not being generated. We have made a few contributions and fully funded gifts and barely received any emails or confirmations.
We received the 1111 email for regular user (not users who signed up on Facebook) and randomly the receipt email.
But any other emails like gift has been funded or you got a contribution is on existent.
I strongly urge you and all of your team to go through each process(purchase item , fully fund gift, sign up as Facebook) and see the results for your self.
FYI. When you sign up through Facebook, no emails are sent to user.
Done Done --
  • CreatedFebruary 27, 2024 7:10 PM
  • UpdatedMarch 10, 2024 11:45 PM
CHIPED-421 Login with Facebook skips about you section
  • Client_resolved
  • Development
Hi team see video attached When login in via Facebook, I no...
Hi team see video attached
When login in via Facebook, I noticed as soon as I login it takes me to the about you section but within 1 second it leaves it and takes me to the add gifts section. Please advise if this is supposed to work like this or if it needs fixing. See video and pic attached
Done Done --
  • CreatedFebruary 27, 2024 4:44 PM
  • UpdatedMay 1, 2024 5:44 PM
CHIPED-420 Suggested contribution amounts remain incorrect
  • Client_resolved
  • Development
Hello team Went into chiped in and tried testing to see w...
Hello team
Went into chiped in and tried testing to see what 4 suggested contribution amounts the system provides when there is only $5 remaining to fully fund a gift or $21.36 as examples. On both examples, the suggestions were way higher than the remaining amounts on both gifts. I believe Charles provided guidelines as to what amounts should show depending on how much is remaining on an item. Thank you.
Done Done --
  • CreatedFebruary 27, 2024 3:35 PM
  • UpdatedMarch 5, 2024 1:32 PM
CHIPED-419 Sharing Private Wishlist Individual Gift Error Message
  • Client_resolved
  • Development
Hello Team When inside a private wishlist collection and ...
Hello Team
When inside a private wishlist collection and sharing one of them individual gifts in any of the collections with anyone. When that person copies and pastes the link to the gift in any browser...
Instead of the screen that pops up to enter the private passcode...a FORBIDDEN Message pops up on the top right hand. Not able to enter password and go into the gift. Please fix.
Done Done --
  • CreatedFebruary 27, 2024 3:17 PM
  • UpdatedMarch 7, 2024 1:44 PM
CHIPED-418 Referral Code Process at contribution section
  • Development
  • Requested_to_the_team
1 When you enter contribution and then SIGN UP for Referral ...
1 When you enter contribution and then SIGN UP for Referral on the bottom of contribution section, we want to make sure that if someone registers, they will:
A) be redirected back to the contribution where they left off
B) Once they sign up, they can only use the referral $5 for THEIR item (not towards other user’s contribution)
2) When they are registering, there is no default code on the referral dropdown upon sign up. Our suggestion is to have a code like SIGNUP defaulted in the referral field and then be redirected to where we left off.(as another suggestion during registration, referral code can be bypassed since they clicked from the sign up referral section.)
Side note: Once user successfully registers, do they redirect back to the contribution screen once they get the verification code ie 1111 or do you suggest to go through total registration process ie short bio/welcome video/etc
Done Done --
  • CreatedFebruary 27, 2024 3:17 PM
  • UpdatedMarch 5, 2024 11:01 AM
CHIPED-417 Amazon Price not correct for item
  • Client_resolved
  • Development
Hi team I just logged on my iphone and added some basketb...
Hi team
I just logged on my iphone and added some basketball shorts from Amazon. Price shown on chiped in was $.01
Amazon price: $29.64 for large
Big discrepancy
https://a.co/d/8ysbgr2
Done Done --
  • CreatedFebruary 27, 2024 1:44 PM
  • UpdatedMarch 5, 2024 3:50 PM
CHIPED-416 $ missing in Delivery Cost
  • Client_resolved
  • Design
Please put dollar sign when there is an actual delivery cost...
Please put dollar sign when there is an actual delivery cost.
Done Done --
  • CreatedFebruary 27, 2024 1:44 PM
  • UpdatedMarch 5, 2024 2:38 PM
CHIPED-415 MOBILE followers + and profile picture
  • Client_resolved
  • Design
1 profile picture is missing gifttag is cut off 2 followers...
1 profile picture is missing gifttag is cut off
2 followers still have “+”
3 remove pink banner for welcome section
Done Done --
  • CreatedFebruary 27, 2024 1:35 PM
  • UpdatedMarch 6, 2024 9:43 PM
CHIPED-414 Spelling correction on contribution section
  • Client_resolved
  • Design
1) please fix "displayed"
2) uppercase " Cardholder "Name"
Done Done --
  • CreatedFebruary 27, 2024 12:22 PM
  • UpdatedMarch 5, 2024 2:44 PM
CHIPED-413 Plus Sign next to Followers. Please remove
  • Client_resolved
  • Design
Hello We agreed on call with Max on Friday to remove the Pl...
Hello
We agreed on call with Max on Friday to remove the Plus sign that is next to GIFTERS circle. To remain consistent, please also remove the + sign next to FOLLOWERS. See screenshot below. To reduce confusion for users. Thank You.
Done Done --
  • CreatedFebruary 26, 2024 3:07 PM
  • UpdatedFebruary 27, 2024 12:12 PM
CHIPED-412 Facebook Login Error Message
  • Client_resolved
  • Discovery
Hello I created a new account and tried login with my perso...
Hello
I created a new account and tried login with my personal facebook account. I received the below long error message when I first tried login in on my computer. I then decided to restart my computer and tried again and was able to login to chiped in with my facebook acct. Can you look into the below error message and see if you can replicate and make sure that we have a more standard error message we show customers whenever an error happens throughout the entire chiped in experience?.
Done Done --
  • CreatedFebruary 26, 2024 2:43 PM
  • UpdatedMarch 15, 2024 12:34 AM
CHIPED-411 A modal window confirming successful payment When the user's payment is successful, we need to display a ...
When the user's payment is successful, we need to display a popup confirming the successful financial transaction.
https://www.figma.com/file/zyGm6GTheQS2iMH4LQD2Lz/ChipedIn-(Final-Version)?type=design&node-id=2742-39097&mode=design&t=XxZEj4WVju47RML9-4
Backlog Unresolved --
  • CreatedFebruary 26, 2024 6:58 AM
  • UpdatedFebruary 26, 2024 6:58 AM
CHIPED-410 Create 404 empty page It should displayed when user goes to unexisting page for ex...
It should displayed when user goes to unexisting page for example trying to fing tag which doesn't exist
Selected for Development Unresolved --
  • CreatedFebruary 26, 2024 6:51 AM
  • UpdatedFebruary 28, 2024 12:19 PM
CHIPED-409 Change title contribution message
  • Client_resolved
  • Design
Please change title and title field to “Contribution Message...
Please change title and title field to “Contribution Message”
Done Done --
  • CreatedFebruary 24, 2024 1:03 AM
  • UpdatedFebruary 27, 2024 12:21 PM
CHIPED-408 Twitter X Templates / Images
  • Client_resolved
  • Development
As per meeting with Max we will wait next week for your idea...
As per meeting with Max we will wait next week for your idea on how to include thumbail image with Social Media Share Template message. Same goes for when you share your welcome video, the hope is to have a preview thumbnail of the video (even better if they can watch video instantly) like how youtube does it.
Done Done --
  • CreatedFebruary 24, 2024 12:24 AM
  • UpdatedMay 14, 2024 12:00 AM
- Summary Progress View more

Summary Progress

Key Subject Labels Request Attachments Status Dates
2 Tasks Assign to Client View more

Tasks Assign to Client

Key Subject Request Attachments Priority Comments Status Resolution Current Environment Labels Dates
CHIPED-807 Production Database not populating Fully Funded Date Hi Team I noticed that Production database is not populatin...
Hi Team
I noticed that Production database is not populating Notified Fully Funded date in the wishlist items table on production database. Again we have 2 gifts that have been fully funded. all other date related data is populating. I checked Stage database and this fully funded date field is populating for notified fully funded. We need this data for a couple of our KPI metrics.
Thanks Team!
Medium
 Hello Charles !
The notification that the gift is Fully Funded only comes after administrator approval.
Update: Make sure that 2 conditions are met (Fully funded and approved in the admin section);
It's working well in all environments.
 
Done Done All Environments
  • MVP_Warranty
  • Request_to_client
  • Testing
  • CreatedAugust 30, 2024 9:02 AM
  • UpdatedSeptember 6, 2024 8:49 AM
CHIPED-772 Search Feature (MVP 2) Hi Max Please provide us with a quote / hours to have cap...
Hi Max
Please provide us with a quote / hours to have capability to search
We will search by GiftTag or Name as shown.
High
The 3rd tab would be ideal to be provided. we estimate that it will take about 3 hours to introduce a basic search by Tag or name. The same default sorting will be in place, no enhancements to the interface.
Hi Max.. We can proceed with this, however can you explain what the 3rd tab is? Maybe a quick drawing would give us a better idea.
I personally am still for entering it in the search on followers but look forward to your drawing to confirm where we add this.
Charles, please review the mockups that we created / proposed. Basically, the tab can be first or last, the name of the tab can be "search people" or similar. Please review the attached and let us know if that looks good.
In Progress Unresolved --
  • Design
  • Request_to_client
  • CreatedAugust 16, 2024 11:52 PM
  • UpdatedSeptember 7, 2024 11:00 PM
36 Tasks Assigned to Team View more

Tasks Assigned to Team

Key Subject Request Attachments Priority Comments Status Resolution Current Environment Labels Dates
CHIPED-815 Please fix Spelling. Please fix spelling to " Private Wish List" and "Shared Wish...
Please fix spelling to " Private Wish List" and "Shared Wish List"
thank you
Medium Backlog Unresolved --
  • Request_to_team
  • Testing
  • CreatedSeptember 6, 2024 5:01 PM
  • UpdatedSeptember 6, 2024 5:01 PM
CHIPED-814 Misspellings WISH LIST for an automated Shared and private wish lists, for new users. Please fix misspellings to keep consistent as it is the firs...
Please fix misspellings to keep consistent as it is the first thing users see
High
fixed and tested on DEv & stage
Hi Max
Luis here. Created a 3 new profiles now on stage...one on firefox, chrome and microsoft edge (cleared cache/history). All 3 are still not updated per stage. I took a screenshot of each place charles took a screenshot off again. Please see attached. The updates in spelling appear did not go through based on this. Please check again. Please change to " Wish List" capital W and L and space thank you.
period.jpg wish-list-2.jpg wishlist.jpg
Backlog Unresolved Staging Site
  • Design
  • MVP2
  • Request_to_team
  • CreatedSeptember 6, 2024 12:49 PM
  • UpdatedSeptember 6, 2024 3:30 PM
CHIPED-813 update the pop up message after Amazon Wish list import 4) I know it probably has to do with the system issue you ar...
4) I know it probably has to do with the system issue you are in the process of solving but just a heads up that I tested on Stage and after wishlist successfully uploads to Public Wish List...you still get the below popup saying gifts are in My Drafts. Should be changed to gifts are in Public Wish List. Customer clicks on Great and is taken to Public Wish List automatically.
High Backlog Unresolved --
  • MVP2
  • Request_to_team
  • CreatedSeptember 6, 2024 12:47 PM
  • UpdatedSeptember 6, 2024 12:50 PM
CHIPED-812 remove "add additional delivery address", add * All information is kept confidential and only used when shipping your orders. Hi Max Spoke to them team. 1) We definitely think we n...
Hi Max
Spoke to them team.
1) We definitely think we need the recipient name added as you also agreed. However, if the code is working correctly and we can push to production without it today please do so. However, do need it added ultimately we need the name they want the gift mailed to. When do you think you can have the Recipient Name field added? If the customer has a 2nd address on file, reminder that if they select it, then the recipient name associated with that address on the profile should pop up on the recipient Name field you are going to add.
2) We decided to move forward without the "add additional delivery address" functionality as you recommended. Please remove. Ultimately, we feel that taking the user out of the flow is a worse experience than not having ability to add the additional address there.
3) We did notice that under Address, we need to still add the language Charles Provided Prior. Please add this before pushing code to production: * All information is kept confidential and only used when shipping your orders.
* Enter your default address to proceed with the import. All information is kept confidential and only used when shipping your orders."
Highest Backlog Unresolved Not Applied
  • MVP2
  • Request_to_team
  • CreatedSeptember 6, 2024 12:45 PM
  • UpdatedSeptember 6, 2024 12:50 PM
CHIPED-811 Update "i" info pop up on Private wish List Private wish list "i" says that its ONLY available through a...
Private wish list "i" says that its ONLY available through a password protected link.
However, in private wish list section...we are making it optional for the customer to enter a password or not for their private catalogues. IT contradicts.
For now, Please remove the word ONLY from the writeup on the "i" pop up.
Thank You.
Low Selected for Development Unresolved --
  • Design
  • MVP2
  • Request_to_team
  • CreatedSeptember 4, 2024 9:58 AM
  • UpdatedSeptember 5, 2024 8:11 PM
CHIPED-810 Video Download Bar Not Working on Desktop as in Mobile Hi Team We realized that on desktop when you upload a vid...
Hi Team
We realized that on desktop when you upload a video, it does not show the upload bar uploading the video with line moving from left to right/etc and video thumbnail image showing once video goes through like it does on Mobile.
Is the team aware of this and was this by design or can it be updated to reflect how it works on mobile (Video attached for reference).
thank you.
Medium Selected for Development Unresolved --
  • Design
  • Request_to_team
  • CreatedSeptember 4, 2024 9:47 AM
  • UpdatedSeptember 5, 2024 9:15 AM
CHIPED-809 Admin section - Please add phone number in Items(Gifts) Hi Team. It would help us to add Recipient Phone # as shown...
Hi Team. It would help us to add Recipient Phone # as shown (in the admin section) below as this would help us approve gifts quicker than going to another screen. You can add as enhancement. Thanks
High Done Done Development Site
  • Design
  • MVP2
  • Request_to_team
  • CreatedSeptember 2, 2024 8:19 PM
  • UpdatedSeptember 6, 2024 9:38 AM
CHIPED-806 Thank You Message Email being Sent Multiple times in Error? Hi Max Wanted to share and see if you think we should ope...
Hi Max
Wanted to share and see if you think we should open open a task for this one before I do.
I got the below email to my personal email on Monday 8/26 for one of the 2 gifts that we have gotten fully funded and delivered - with one of them being mine.
I scratched my head because I know I did a thank you video already and sent it to my 2 contributors of my gift but I went and did it again anyhow to make sure it went through.
I then realized that Database also has the Videos table that has this data. It does show my original video on 8/19 was sent and delivered.
So there might be an issue as to why this email was sent out again. We don't obviously want it going out again as it's going to create confusion with customers. See attached.
Email I received:
From: ChipedIn
Date: August 26, 2024 at 10:00:06 AM EDT
To: tejada.luis@gmail.com
Subject: Reminder: Send a thank you message for your gift

ChipedIn Logo
Hi Luis,
We’ve noticed that you have not yet sent a thank you message to your contributors for the below:
Gift Item: QUINEAR Knee Massager with Heat, Air Compression Leg Knee Brace Wrap for Arthritis Pain Relief Eletric Heating for Joint Pain, Cramps and Circulation 3 Modes & 3 Intensities - FSA or HSA Eligible
You may send thanks to your contributors in the form of a video, picture, or message, by clicking here.
Thanks again for using ChipedIn!
https://www.chipedin.com/Luis
Sincerely,
The ChipedIn Team
#HaveYouChippedIn
Lowest Backlog Unresolved --
  • Delivery
  • MVP2
  • Request_to_team
  • CreatedAugust 30, 2024 8:59 AM
  • UpdatedSeptember 3, 2024 1:52 PM
CHIPED-805 Impersonation implementation Estimate Cost Hi Max, As per our call, can you please get us the estim...
Hi Max,
As per our call, can you please get us the estimate cost of implementing the impersonation feature so we may add gifts for our users and other functionalities.
Update from Max
----
The administrrator should be able to find a user and by pressing on 3 dots, see the menu with an option "Login as user";
Also, the button "login as user" should be in the user account (in admin section)
High
estimate for login as user is 8 hours. please reply if approved.
Hi Max
Before we proceed, can we confirm what "impersonation" really does? Is it safe to say we can do anything as if we were that actual account. I'd assume at minimum we would be able to add gifts on behalf of user, upload image/ greeting videos. If there other major things we can do, please let us know so we can decide and proceed.
FYI, we want the "search functionality" as soon as possible but need all the other major tasks fixed asap
Yes, when you will click the button" Login as user" the system will switch to the user's credentials, and you will be acting as that user. This means whatever the user can do, all functionality, you will able to do the same. Please confirm that you was us to move forward on this.
We understand regarding other tasks "search functionality" that is scheduled to be implemented.
Please proceed to be billed. Let us know ETA Thanks
Done Done Not Applied
  • Development
  • MVP2
  • Request_to_team
  • CreatedAugust 29, 2024 3:17 PM
  • UpdatedSeptember 6, 2024 1:06 PM
CHIPED-804 Adding Gift Process - Issue with going to Draft Hi Team Please see loom video explaining this task in det...
Hi Team
Please see loom video explaining this task in detail.
https://www.loom.com/share/1c62e55fb4734c95937e1bf93ab79b45
0) Drafts section automatically being the one in the background when you click on Add Gift. Background screen should remain in the main page where you can see the public wish list/ shared with list/ and private wish list headings.
1) Let's remove the Added to Draft green pop up on the top right that shows up right away when you submit the URL
2) Let's restrict the ability for user to be able to click outside of the pop up box (Currently doing so automatically adds the gift to draft). User should only be able to 1) click on the "x" - Doing so will move the gift to DRAFTS and the screen should go to the DRAFTS section, 2) click on Submit which will then add the gift to the Public section (User should be directed to that section and to the gift they just added) 3) Click on Delete - which will delete the gift and direct the user back to the Public Section.
3) If user clicks on "X" and gift goes to draft...Will lean on your recommendation if we should then have the Added to Drafts green pop up show up as well as the Drafts section or do away with the green pop up completely and user is taken to the Drafts section.
Thank You
Luis
High
This has been fixed and aded to the stage
Done Done Staging Site
  • MVP2
  • Request_to_team
  • Testing
  • CreatedAugust 29, 2024 1:58 PM
  • UpdatedSeptember 5, 2024 7:05 PM
CHIPED-800 Issues with Shared and Private Wish Lists Hi Max, Here is loom link 
https://www.loom.com/share/dd...
Hi Max,
Here is loom link 
https://www.loom.com/share/ddf3f7366ed44c00a0176b287b6bb7a6?sid=87a1a28f-ac59-489d-9d1e-e0a77ee0084a

After reviewing the shared and private wish list, we’ve encountered 2 things


1. We’ve noticed on the loom video when a person is given a link from another user and views their shared/private wish list, the headline shows all 3 wish lists. (Public, shared, private) However, when user clicks on this it goes to that user’s wish list. This is incorrect as the heading should only be 2 things. A) Shared and public. B) Private and public. ***Both should go to the sender’s link not the person viewing the wish list.*** As per Figma you will see the correct flow as to what is just explained.


2a Missing “Add a Gift” Button: The “Add a Gift” blue button, which was present in both the shared and private wish lists, appears to be missing. Could we please add this button back?

2b When one clicks “add a gift” please ensure that in “edit gift details”, that “Select Wish List Type” is defaulted to where the user is adding a gift. Ex. If user is in shared and adds a gift, should automatically default shared.


Please include this before you do your hot fix tomorrow morning
Thanks
Medium
**Hi, Not sure why this is sent back to us as there it no message on here and does not look completed but here is what was sent off again in case.**
Here is loom link 
https://www.loom.com/share/ddf3f7366ed44c00a0176b287b6bb7a6?sid=87a1a28f-ac59-489d-9d1e-e0a77ee0084a

After reviewing the shared and private wish list, we’ve encountered 2 things


1. We’ve noticed on the loom video when a person is given a link from another user and views their shared/private wish list, the headline shows all 3 wish lists. (Public, shared, private) However, when user clicks on this it goes to that user’s wish list. This is incorrect as the heading should only be 2 things. A) Shared and public. B) Private and public. ***Both should go to the sender’s link not the person viewing the wish list.*** As per Figma you will see the correct flow as to what is just explained.


2a Missing “Add a Gift” Button: The “Add a Gift” blue button, which was present in both the shared and private wish lists, appears to be missing. Could we please add this button back?

2b When one clicks “add a gift” please ensure that in “edit gift details”, that “Select Wish List Type” is defaulted to where the user is adding a gift. Ex. If user is in shared and adds a gift, should automatically default shared.


Thanks
In Progress Unresolved --
  • Design
  • MVP_Warranty
  • Request_to_team
  • CreatedAugust 23, 2024 12:37 AM
  • UpdatedAugust 28, 2024 9:27 AM
CHIPED-779 Load Balancer for hosting Please check with team if you need to create load balancer o...
Please check with team if you need to create load balancer or we can use our potential credits with AWS or Digital Ocean
Medium Backlog Unresolved --
  • Development
  • Request_to_team
  • CreatedAugust 19, 2024 4:06 PM
  • UpdatedAugust 19, 2024 4:06 PM
CHIPED-778 Uploading video Errors Hi team 3 parts to this task. Please see below. Just tried...
Hi team
3 parts to this task. Please see below.
Just tried to upload my thank you video for our 1st fully funded gift which was mine here. The process of uploading a video still needs work. The video is 66mb.
1)around the 1 min mark you see that I got the something went wrong red pop up on top and the blue scroll bar goes away. However, the video did upload (a normal user wouldn’t know though. I went to profile settings and to the thank you messages section to see that the video showed on the thumbnail which is how I was able to confirm that it actually went through ). A) we need the red error pop up message to stop showing when a video actually goes through and instead a green pop up message says Video Uploaded Successfully or whatever you suggest to occur. Also the video should show on the thumbnail here just as it does on the profile settings section.
2) when I then went to profile settings- thank you messages and I selected the gift to send the thank you video to. I had to do it 3 times and the first 2 times I got the red message on top that says “no query results for model…” we need to find out why that is coming up and remove. Is there a pop up after email is sent, that confirms email has been sent? If not, can this be added so user knows for sure it was sent successfuly?
3)the message that says “you’re about to send 2 emails to all your contributors” is grammatically incorrect. Please change to: You’re about to send an email to your contributors: 2 Total”
Thanks team
Highest
 Good day, Charles!
Changes have been made; please check them.
hello team
tested on stage on my iphone. went to a fully funded gift and clicked on "send a thank you". tried to upload the same video i been uploading -66mb -per the below loom you will see again at the 1:04pm mark, a pop up comes up saying "something went wrong'. We need to find out why this error messages keeps coming up and how it can be fixed/replaced.
https://www.loom.com/share/aece98286b6c46bfa23d295a6c95fb98
I then did what I think most users would do which is refresh the page. Did it a couple of times but I still did not see the gift I was trying to send a thank you video for (white sneakers)
So I then clicked on chipedin log to go back to my public profile, looked for the gift, click on send thank you video again and as you can see the video I uploaded is displayed. I send the video and message pops up "you're about to send an email to your contributors". Doesn't say: 2 total as requested but that is fine.
once you click on confirm another red pop up comes up "no query results for model (app/models/wishlistitem)undefined" - can we find out why this one also keeps coming up and how we can get rid of it?
https://www.loom.com/share/0453970b83174bcea49cb1b50640476a?sid=06c8a115-d064-467c-9369-b8f904904684
thank you
Selected for Development Unresolved --
  • Development
  • Request_to_team
  • CreatedAugust 19, 2024 11:27 AM
  • UpdatedSeptember 5, 2024 1:48 PM
CHIPED-776 Contribution Processing Error Pop up Messages - POP up message for contribution stripe Hi Max As shown to you last week, we need to have 2 diffe...
Hi Max
As shown to you last week, we need to have 2 different pop ups (contact support VS "Card_declined". Please ensure these 2 pop ups are showing.
FYI:
1 For the pop up showing "Contact support" this was sent on tasks many times to fix months ago, but not sure why it was not done. We should NOT be charged for this.
2 For new pop up when STRIPE OR PAYPAL code shows "Card_Declined", please add the provided pop up. We can be billed for adding this pop up.
Thank you
High
This is adjusted on Stage.
Thank you for this. Question: How can we check this on stage as the only way to test is if we have "card_declined".
for "contact support" pop up, Should we make up a fake credit card in stage to test this?
The message has been updated on DEV, Stage & Prod. On Production (on in the production environment) use a credit card or debit card with a lower limit amount than you trying to pay/process.
Hi Team
1) Tested in production as you advised and used a retail credit card I have with low balance remaining. Please see attached error I received. There is a period after "couldn't" that needs to be removed. Also the pop up rectangle is much bigger. Can we utilize exactly the file Charles provided on this task?
2) The other error message - any way we can test that one on Production?
Thank You.
error-message.jpg
 Hello Luis !
We have transferred the changes to Stage, and you need to check them by switching the payment from test mode to live mode (This can be done in the admin panel under Stripe settings).
Hello team
just checked on Live stage acct.
contact support pop up looks good.
card decline pop up still has the period that needs to be removed( attached). Can you please remove it and send back so we can close this one?
thank you
period.jpg
Done Done Development Site
  • Design
  • MVP2
  • Request_to_team
  • CreatedAugust 19, 2024 2:11 AM
  • UpdatedSeptember 5, 2024 1:17 PM
CHIPED-773 Privacy Password without needing PW and red notification When in Private Wish List, when a user selects to not use a...
When in Private Wish List, when a user selects to not use a pw, and then submits, it does not allow you to do so, and a red notification.
Please fix this and also remove the red notification.
High Selected for Development Unresolved --
  • Development
  • MVP_Warranty
  • Request_to_team
  • CreatedAugust 17, 2024 12:01 AM
  • UpdatedAugust 28, 2024 5:25 PM
CHIPED-769 Amazon Wish List Import / Add Default Mailing Address Hi Max As mentioned on meeting, please let us know how mu...
Hi Max
As mentioned on meeting, please let us know how much time/cost to add to the current pop up when importing an AMAZON WISH LIST with NO DEFAULT ADDRESS.
As we discussed, I'd like to enhance the pop up so that if a user adds an amazon wish list link with no address, the pop up expands with an the 4 address fields (address / city / state/ zip). The message will say" Enter your default address to proceed with the import. We’ll use this information only for shipping your orders."
Once user enters their address, they simply just need to submit. The information then gets fed into setting, and import proceeds as normal.
The items are then imported directly into the PUBLIC wish list, where user can later go to edit each item as they please.
Thank you
------------
Show the following sentences before the 4 fields in the pop up.
"Enter your default address to proceed with the import. All information is kept confidential and only used when shipping your orders."
Highest
Please test on STAGE now!
We’ve implemented bulk import functionality, allowing users to directly import items into their public wishlist, with the option to add a new address or select an existing one. This feature is working well overall.
However, during testing, I observed an issue when users have multiple addresses. If a user selects a second address during the import, the system doesn't correctly reflect this selection in the "edit item interface" afterward—the correct address isn't shown.
Since this might not affect many users, let's plan to fix this bug within the next two days, ensuring it's resolved before September 2nd.
 Hello Charles !
Changes were made to the scraping bot, please check them.
Hi Max
You replied back about something regarding scraping bot. I think you were responding to the wrong task
with that said, i did a quick test on admin for this one to test what we discussed via email...and saw that for a brand new account with no addresses on file porting over their amazon wishlist ....recipient name was added but the message underneath address was not talking about the fact that we only use the address provided for shipping purposes...
I also saw the ability to add a second address once I had added this new address to that profile. Think we said via email to get rid of the second address option.
Stopped there and did not test anything else as updates might not have been made.
Please advise.
thank you
Done Done Staging Site
  • Development
  • MVP2
  • Request_to_team
  • CreatedAugust 16, 2024 4:21 PM
  • UpdatedSeptember 7, 2024 5:37 AM
CHIPED-767 Gift Tag on Delivery Status incorrectly showing Admin's Gift tag not customer Hi Team On Delivery Status section on admin...the wrong G...
Hi Team
On Delivery Status section on admin...the wrong Gift Tag is showing (it is showing the Admin's gift tag)....It should show the customer/user's gift tag who is receiving the gift.
Please make update.
Thank You.
Medium
 Hello Luis ! 
The column is intended to let us know which administrator changed the gift status. I think we should rename the column to make it clearer that it relates to the administrator. For example we could rename it to "Admin Gift Tag".
The customer gift tag is on the gift editing page.
 
Good Morning Team
Get what you are saying, but there is already a field that says Admin there where we can see who made the update. I think we figured it would be best to have the user's gift tag name here even though it is in the prior screen, in case we forget what it is, while we are making an update and we don't have to go a screen back to get the gift tag ID if we need it while making an update. If changing it to the customer's gift tag requires significant work, then let's leave as is and change the name to what you recommended...if not, please change to customer's gift tag.
Thank You
Selected for Development Unresolved --
  • Delivery
  • MVP2
  • Request_to_team
  • CreatedAugust 15, 2024 10:07 PM
  • UpdatedSeptember 3, 2024 5:58 AM
CHIPED-760 Ability to update address for a gift after the gift was approved Make an update to the gift form, so user can update the addr...
Make an update to the gift form, so user can update the address even after the gift was approved. 
Make sure other fields are grayed out (Price, qty, color, size, name and description); Only Address and high priority or not user would be able to change.
High Backlog Unresolved Development Site
  • MVP2
  • Request_to_team
  • Support
  • CreatedAugust 12, 2024 8:37 PM
  • UpdatedSeptember 7, 2024 11:04 PM
CHIPED-758 Apple Pay/ Google pay from stripe Hi. As shown to Max, we have already checked off in Stripe b...
Hi. As shown to Max, we have already checked off in Stripe being able to accept Apple Pay and Google pay. This would help conversions and convenience from our customers as they are using paypal(which we lose money on). Can you see why it may not be working on our end?
Thanks. Can send screen shot or call them if it helps to save you some time.
Highest Selected for Development Unresolved --
  • Development
  • MVP_Warranty
  • Request_to_team
  • CreatedAugust 9, 2024 6:13 PM
  • UpdatedSeptember 5, 2024 4:47 AM
CHIPED-756 Linking non registered contributions to future registered user with same email. As talked with Max Scenario: a non registered user makes ...
As talked with Max
Scenario: a non registered user makes a contribution then after decides to register.
Can/should we connect their non registered contribution? Is it suggested and do you foresee any issues if we decided to do this?
Question:
1) what is the hierarchy/ most unique identifier for a user? If we used the email to connect the old contribution if user registers at a later time, what happens if later they want to change their email?
2) what is the standard hierarchy for normal platforms as we sometimes see when you login, ask for a email address OR username? We are thinking the system hierarchy is by using the email as non registered users do not have a giftid.
Once you answer question and provide your potential suggestion, we will decide if we should connect older contributions to user
High Backlog Unresolved --
  • Design
  • MVP2
  • Request_to_team
  • CreatedAugust 9, 2024 1:36 AM
  • UpdatedSeptember 3, 2024 4:00 AM
CHIPED-752 HIgh Priority Does not work Team We noticed after some testing that "High Priority" b...
Team
We noticed after some testing that "High Priority" button does not work on admin regardless if item has been approved/not approved(it is currently grayed out). Please look into this as soon as you can
A user/admin needs to have the ability to edit and change their gift to "high priority" whenever they would like to and currently can not.
High
Hi, Charles!
The task was done, please check and resolve
Hi Team
I tested it.
1) From the user standpoint on chipedin. per loom vide below, once items are approved, it still doesn't let the user select a different gift to make the priority gift. This should be something the user can do right now on mvp1 even after admin approves and should be the only thing they can change after admin approves. Can you please update? We think also address is one we should revisit but that shall be for MVP2.
2) From admin stand point, looks like the system now allows for multiple gifts to be priority which should not be the case. Once I select a new gift to be priority...it should be the only gift for that user with priority status...the prior gift should no longer have the priority title. Looks like this needs updating on admin.
Please confirm. Thanks!
https://www.loom.com/share/98109869ad4140ce8c4c2121fea4c9b3
  The task 760 was created "Ability to update address for a gift after the gift was approved"  this will be fixed as part of MVP2. 
For this task, we will make sure that admin can change the High priority, and it's only one per user. 
Additionally, the ability for High priority to update after the item was approved, we will make a change as well. 
Hi team
Tested on my iPhone on stage
1) for users looks mostly good where user can change address and priority and not other things
Problem: you can make goal reached items high priority and change address as well. This should not be. Once fully funded and approved…an item should not be able to be changed. Also notice that the $5 promotional code pop up box popped out on a goal reached gift. This should be disabled for fully funded items (approved or not).
2) in admin. The issue remains. That if you change high priority to a different gift…when you go back to the app…it still shows 2 high priority items versus just one
Please fix
Thank. You
Done Done Development Site
  • Development
  • MVP_Warranty
  • Request_to_team
  • CreatedAugust 8, 2024 10:04 AM
  • UpdatedSeptember 6, 2024 9:53 AM
CHIPED-737 Admin Time Alignment Please fix time as it is not aligned in 1 line. Please refe...
Please fix time as it is not aligned in 1 line. Please reference screenshot when we add credit
Medium
works well on production
can you please recheck. SPECIFICALLY on when you put a note on CREDIT. How could we check is this works if we have never given anyone credit? In stage currently it is still not fixed.
in production give some one a credit, and then remove that credit, the time stamp will be there correct - on production this works well.
Hi Max
Just tried in production and it is not working. Please see loom video.
https://www.loom.com/share/278bc2b3ce9144f0be177afd5a916192?sid=7b1c6b50-ac91-473c-b43f-3d8d5c8f6174
Hello Luis!
We have fixed the date display, and it is now working on the staging environment.
!date.png|thumbnail!
Hi team
just checked stage and it is fixed.
I also noticed that you fixed task 767 in the same section and update the gift tag name to reflect the gift recipient's gift tag. If you send that task back to us I can close it as well.
Done Done Development Site
  • Design
  • MVP2
  • Request_to_team
  • CreatedAugust 5, 2024 10:09 PM
  • UpdatedSeptember 5, 2024 12:53 PM
CHIPED-731 Similar Users connection Please remember to fix similar users as per our meeting last...
Please remember to fix similar users as per our meeting last Thursday.For now, It should be people who are connected whether they have contributed towards same wish list or were shared on same profile.
High Done Done --
  • Development
  • Request_to_team
  • CreatedAugust 5, 2024 10:25 AM
  • UpdatedSeptember 3, 2024 4:05 AM
CHIPED-730 Contribution carrying over to 2nd gift add Hi team Please see attached video. Created a new profile...
Hi team
Please see attached video. Created a new profile in production: knicksforever gift tag. Added 2 gifts. Per the video I fully contributed the first gift at $245.97 clicked add contribution. When I go to fund the 2nd gift…contribution field instead of being zero…has $245.97 listed on it.
Can we fix this?
Even when I enter $73.80 in store credit field. It didn’t update right away on comtribution field.
Thank you
Medium
@  please practice to change this on stage, as we discussed it over the zoom on Monday 8/5/2024
edit directly database is possible for that. If you want us to create a separate functionality in the future, then it can be done in admin section, as MVP2. 
Max
Luis here. Please provide more context to your response as while i remember a little of what you said, don't recall how that has anything to do with the video I uploaded and what I described to you so please provide more detail.
I showed you that if I contribute $245.97 to the first gift and add it to my cart and then go to another gift and try to make a contribution...Automatically what I contributed on the 1st gift shows on the 2nd gift under the Enter Your Contribution amount...despite the 2nd gift in this case only costing $73.80. Even if you click on the white area outside of the enter your contribution section...it stays at $245.97 which makes little sense. When I add a 2nd gift and pre checkout comes up...the Enter your contribution Amount box should be Zero or $5 not what I entered on the prior gift which has nothing to do with this new gift.
Please advise how is this the right customer experience and why this should work like this? Please review my video again so we can be on same page as I think we might not be talking about the same thing and let me know. Let's please fix this when possible this week. Thank You
  Luis. Please add the video for your explanation. I was not able to find the video for this task (it's not attached not have any loom video) please let me know.
Hi max
See attached. I tried again yesterday with different gifts same thing. Per what I wrote it’s pretty straight forward, you can try it as well. I think you were referencing the $5 promo box staying checked on a second gift you add to cart after you already added it to the first gift which although I feel is an issue…is not the issue I’m talking about.
Thanks!
copy_C14AEB47-CA7C-47E2-8600-AEFD815625A9.mov
Hi Max
This task was sent back to us without a response to my prior comments. I just checked production and the issue is not yet fixed.
Please look at new Loom video i just recorded describing the issue. Please let me know if any questions. Thank You
https://www.loom.com/share/b448d020a6714aa9a665e83c53d24655?sid=1cd8123d-34d2-4077-b771-adec8bb6cb70
  please clear the cache and do a hard reload. https://www.loom.com/share/7bec0d4a86c44a588b9593c8eb826036  here is my proof. 
Hi Max,
Whole team and external user has just tested this and was able to replicate the issue on mobile and desktop. Even cleared cache.
Please let us know.
Thanks
 Hello Amine !
Please watch the video; everything is working fine now. We also fixed the issue where the selected price ($10, $25, $50, $100) it was not being cleared.^Clear.mp4
Selected for Development Unresolved --
  • MVP_Warranty
  • Request_to_team
  • Testing
  • CreatedAugust 5, 2024 9:31 AM
  • UpdatedSeptember 3, 2024 4:09 AM
CHIPED-723 Mobile-adding Amazon wishlist- giftcontainer Hi team When adding an Amazon wishlist on mobile. Trying...
Hi team
When adding an Amazon wishlist on mobile. Trying it on admin on my iPhone…after successfully downloading the wishlist as you can see on the attached. The gift containers (show in screen shit) are notproportionate.
Wishlist url
https://www.amazon.com/hz/wishlist/ls/IY8038MLH18D?ref_=wl_share
Please fix. Thank you.
Thanks
Medium Backlog Unresolved --
  • MVP2
  • Request_to_team
  • Testing
  • CreatedJuly 31, 2024 3:35 PM
  • UpdatedAugust 28, 2024 10:10 PM
CHIPED-718 Unable to Upload 61Mb Welcome Video Hi Max I just tried to upload my real welcome video I am ...
Hi Max
I just tried to upload my real welcome video I am going to use on my real production profile. It is 61MB as you can see. 2 things:
1) It gave me an error message, saying Max file size is 95MB - This btw needs to be updated to reflect what it says right above it... Max size is 100MB
2) Again, video is 61 MB so why did I receive this error message? Video was taken from my iphone and landscape.
Please see google drive link to the video below. Please see pic of error and file size attached
https://drive.google.com/file/d/1DdExh0eoK26UUBqfe-aW_HBWzxelMYch/view?usp=drive_link
High
  The file size is 107 megabytes, that you shared with us, not 61 megabytes
Hi Team
Sending this one back to you as you continue to look to fix 120 mb capacity on the backend.
Until then, Please confirm you have fixed the red error message that says Max file size is 95MB and changed it to say 100 MB
Thanks!
  When the user selects a file with a size that is bigger than 120 meg, there is a back-end check (because Charles asked to increase to accept files up to 120 megs) it shows such a message now.  File can be selected and uploaded up to 120 megs. (see screenshot)
Team
Thanks for the updates. We tested more videos and though we have improvements in the overall video uploading, found the below issues:
1A) When we upload the following videos, the red notification on top says failed with "something went wrong". Strangely when you view preview profile, the video is there but the quality is very poor
GX011876.MP4
GX011882.MP4
1B) When we uploaded this video ( IMG_1903.mov) taken on an iphone, it uploaded successfully but had very poor quality.
These 3 videos were upload on the google drive link previously sent : https://drive.google.com/file/d/1DdExh0eoK26UUBqfe-aW_HBWzxelMYch/view?usp=drive_link
2) We tested and see 119MB can be uploaded but 120MB can not (That is fine). However we noticed when you upload a file the exceeds, the "Max file size is 100MB" in red notification. We can add it back like in picture or maybe the red banner notification.
RPReplay_Final1722872011.mov RPReplay_Final1722874470.mov IMG_1967.jpeg
  Charles, please include in every comment, the URL to your profile (that you refrence in the task - so we can quickly review on our side, without hunting it down. We will require invest more time to validate and replicate) 
Please check the following
1A) GX011876.MP4 https://www.chipedin.com/charlesm
GX011882.MP4
1B) IMG_1903.mov https://www.chipedin.com/mrmansi
All files can be found on shared google link : https://drive.google.com/drive/folders/1eS77fd_aiSBJFVX8FaeEzB24yB6QCuf_?usp=sharing
Done Done --
  • Discovery
  • Request_to_team
  • CreatedJuly 31, 2024 11:16 AM
  • UpdatedAugust 7, 2024 4:06 AM
CHIPED-717 Mobile - My Contributions - Fields not aligning Hi Max Luis here. On Mobile - Admin - Gift tag: Lutest...
Hi Max
Luis here.
On Mobile - Admin - Gift tag: Lutesting125. Made a couple of simple contributions with stripe and store credit. I checked Desktop and looks good there.
Please see attached values in Mobile are under the wrong fields. Also, not sure, but in the Main section of my contributions as well as in View Details...If no promo credit is used...are we still listing Promo Credit = $0 and Promo Credit -$.0.00 or we are supposed to hide that?
Thanks.
Medium Backlog Unresolved --
  • MVP_Warranty
  • Request_to_team
  • Testing
  • CreatedJuly 31, 2024 9:11 AM
  • UpdatedAugust 28, 2024 1:13 AM
CHIPED-708 Issue with the Div reducing the amount of store credit Hi Team Issues on the pre-checkout page. Please see vide...
Hi Team
Issues on the pre-checkout page.
Please see video.
1) the store credit is reducing when clicking on the "promotional check box" 
https://www.loom.com/share/4011d4c10be042a5babcdd2da4de7572
 
 2) also an issue with the store credit amount auto changing to the remaining amount to fully fund a gift at pre-checkout  if you click anywhere not just the div area
 
https://www.loom.com/share/050776d055304321b9ca08fa3db15652?sid=69bcc7c9-09a6-4699-abda-bdbfbe559b6b
 
High
Hello Charles!
# We have fixed the bug with store credit, and the minimum contribution amount is now $5.
# When a payment amount is less than $5, the validation is sent to the backend. (The pop-up comes from the backend.)
Performing this check on the frontend would make the system more vulnerable and could be exploited. Please take a look at the screenshot.
https://take.ms/iWuRJ4
 
 
 
 
 
Hi Max This is Luis Good Morning. Just checked on desktop on stage... haven't tried mobile. Please see full loom video
https://www.loom.com/share/452718e26c9740e095fed96c23527970
1) Looks like clicking exactly on the $5 promo box is still influencing the store credit for some reason.
2) You can't go less than $5 on the precheckout screen on the contribution if more than $5 balance is remaining on the gift which is awesome. Not sure about what you wrote but as you can see on the checkout section...it does let you put below $5 on the contribution section eventhough when you try to make the payment you get the pop up message. In your message where you saying that at checkout...the contribution amount should also auto revert to $5 minimum or that it doesn't have to and we will be saved by the $5 minimum contribution requirement pop up error message at the end?
3) There are still issues with the DIV area...Looks like there are 3 areas that you can click on within the "Apply $5 promotional credit towards your gift" message that if you click on...it will trigger and untrigger the checkbox. Also the "i" as charles pointed out on his email...is too far to the right and covered by the up/down scroll bar just as the boxes are. If anyway to move the precheckout screen more to the left so that the up/down scroll bar doesn't hide the "i" and the box outlines...that would be optimal.
Please advise.
Thanks!
image-2.png
  The issue with the promotional credit check box and store credit, is no longer reflecting negatively.
please see the video: https://www.loom.com/share/ba6892efcd4b4240b21e927be1055cf3  ( 1 and & 2 is covered )
3) Please provide updated text, which we will update (so the "i" circle would be visible on smaller screens).
Good morning Max
Luis here. Please see attached video and pictures. Can we resolve this as part of mvp1 post launch warranty?
Made a $7 contribution. It let me at checkout enter $5 promo and $5 store credit. Total stayed at $0. I thought I was going to get an error message but it actually went through. Checked my contribution section on mobile and the values are not aligning still. So I then checked on my computer and saw that it did $10 contribution not $7.
copy_0BEBF019-2223-43E6-8B10-6B001FD0D26B.mov IMG_0560.jpeg IMG_0557.png IMG_0559.png
 over-contribution is no longer possible. fixed on dev, stage and prod. 
3) Please provide updated text, which we will update (so the "i" circle would be visible on smaller screens).
Hi Max
1) Please see Attached Video. I did this on my iphone pro max, safari browser. I was NOT able to replicate this on my laptop to maybe it's an issue just with Mobile still...
As you can see it let me submit a payment for $7 contribution...using $5 promo and $6 store credit and showed total amount to pay at $0. the payment goes through...then if you go to Admin - my contributions - you see that it says Zero under contribution (not $10) and you see $5 promo and $5 store credit for some reason. Then if you go to edit, it says zero contribution but $5 promo and $6 store credit. Inconsistencies throughout...
2) In Regards to the "i" and the sidebar hiding the "i". Please watch this loom video. The writing that pops up when you click on "i" is not the issue. As advised, the issue is what I described on the look video below. Please advise. Thank You team,.
https://www.loom.com/share/2da1ae8d3e1f4175808b997d82626d8d?sid=d16a2673-33e4-4e52-90a1-d25a9d61890f
5and5.jpg IMG_0902.jpg copy_A1834B63-F158-40DE-BB2A-30EEAD832264.mov IMG_0905.png
Selected for Development Unresolved --
  • Request_to_team
  • Testing
  • CreatedJuly 29, 2024 4:43 PM
  • UpdatedSeptember 3, 2024 4:12 AM
CHIPED-703 Thank You Video From Orders Section Sending a Thank You Video from the Orders Section does not w...
Sending a Thank You Video from the Orders Section does not work at all. This needs to be fixed. It needs to also be configured to work with the same rule. Should only be able to send Thank You Video if item is approved and fully funded.
https://www.loom.com/share/7ffdafe1131b4ebd87082b84e4773625?sid=f52e1edf-48b2-4b96-84f3-52bebe845966
---------
Important: this will be one of the first items to be addressed after the launch; MVP2
Medium Backlog Unresolved --
  • MVP_Warranty
  • Request_to_team
  • CreatedJuly 25, 2024 8:35 PM
  • UpdatedJuly 27, 2024 7:47 PM
CHIPED-702 Filter the drop down to only fully funded and approved; Gray out sent videos. ATTENTION: At the meeting, we agreed to move to MVP2 and th...
ATTENTION:
At the meeting, we agreed to move to MVP2 and this section needs to be re-designed and split further for a better user experience.
------------
Two issues:
1.Can still send thank you video from Profile Setting…
Thank You Messages despite the item only being fully funded but not Approved. Item should not show under the drop down selection if not both fully funded and approved.
2.We should be greying out Thank You videos already sent so as to not confuse the customer.
https://www.loom.com/share/9adc4086c2e74c95a8d5d2044f61c521?sid=69be1fe9-6653-4a38-b359-93aac1e2f320
Medium Backlog Unresolved --
  • MVP2
  • Request_to_team
  • CreatedJuly 25, 2024 8:29 PM
  • UpdatedJuly 25, 2024 11:48 PM
CHIPED-699 Digital Ocean - Backup + Tutorial Hi Max As per our conversation, please provide us with a ...
Hi Max
As per our conversation, please provide us with a tutorial on how to back up everything (Dev/Staging/Production/Database/etc). As mentioned we do not have access to GitLab or do not know how to use it.
Also mentioned, you said you would set us up, so that our team can easily download and store as a back up on a frequent basis.
Lastly, I have provided you with the video showing my digital ocean account displaying the pricing options in the case we need to upgrade soon so I can get a better idea on run rate etc.
PS. I have noticed that we have been getting charged $110.60 the past few months and on schedule to be charged 86.55 this month. Is there a fee for each back up?
We will obviously need this before SLA finalized
Medium
Hi, Luis and Charles
As we discussed in several meetings, there are limitations with DigitalOcean, and this applies to most hosting providers, including AWS. These providers do not offer an easy way for users to download a full server image or backup with just a few clicks. Both DigitalOcean and AWS prefer that customers continue paying for services like backups, which remain on their servers, even though these backups can be restored with a few clicks from their interface.
Neither platform allows users to easily download full snapshots of their server, operating system, or content (like an S3 bucket) directly to their computers. This is something we’ve previously reviewed during our discussions.
Regarding DigitalOcean pricing, we've talked about how it’s generally about three times cheaper than AWS. Currently, we have databases and system backups enabled, including daily backups. However, keep in mind these are stored on DigitalOcean’s infrastructure. Despite paying for these backups, neither DigitalOcean nor AWS allows you to download them directly.
We discussed creating a small tool that would allow your team to download snapshots of your servers for local storage. DigitalOcean charges a flat rate for weekly and daily backups, with daily backups costing approximately $15 per month.
I believe we agreed in one of our meetings that we could move forward with this solution. I’ve already coordinated with my system administrator to set up a system that will allow you to download and store your server and customer content externally.
Let me know if you need any further clarification.
Best regards,
Max
My Max
Luis here. Charles advised to please hold off on doing any additional work on this on internal automation. He should have an answer by early next week on this one in regards on how we want to proceed.
Thank You.
Done Done All Environments
  • Development
  • Request_to_team
  • CreatedJuly 23, 2024 11:19 AM
  • UpdatedSeptember 6, 2024 4:33 PM
CHIPED-688 (Production) Unlimited Texts on Additional Notes Field Hi Team While testing on production, I noticed that on the ...
Hi Team
While testing on production, I noticed that on the additional notes field...users can type an unlimited amount or large amount of texts in the additional notes field and submit without getting an error message. This should mirror the box above it - "message to your community about this gift" where the limit amount of characters is 300.
Can we please fix?
Thank you!
Lowest Selected for Development Unresolved --
  • Discovery
  • Request_to_team
  • CreatedJuly 15, 2024 12:58 PM
  • UpdatedJuly 16, 2024 1:28 PM
CHIPED-675 Can't manually enter contribution amount Team- None of us can manually enter a contribution amount...
Team-
None of us can manually enter a contribution amount. In this video for example, I want to contribute $10 dollars but as soon I type "$1", it automatically stays at "$1" and not let me type "$0". The only way to do it is if I click on prefixed contributions $10/15/25 etc
Medium
 Hi, Charles!
Fixed, please check and resolve.
GM Max
Looks good. 1 thing Charles included in his email is for remaining balancing of .14 cents or lower... you can't type .5 when entering cents...you HAVE to type zero first 0.5
Can we make that quick fix as I can see customers getting frustrated trying to type .5 with no error message and some of them not being able to figure out that you have to put the zero first.
If can't be done...i'll close this. Luis
GM Max
Looks good. 1 thing Charles included in his email is for remaining balancing of .14 cents or lower... you can't type .5 when entering cents...you HAVE to type zero first 0.5
Can we make that quick fix as I can see customers getting frustrated trying to type .5 with no error message and some of them not being able to figure out that you have to put the zero first.
If can't be done...i'll close this. Luis
 Luis, its more complicated to add such a custom function. This will be an additional function, that might break the default functionality and move us further from launching. Everyone on the internet and who using computers, knows how to type numbers, especially when they want to pay for something in cents. 
I think if we will get a request from customers in the future, we will get to this enhancement later; however, today it's 80% effort to gain less than 10% return on investments. 
Hi team
Sending this one back. I replied to max via email as well. Shared that venmo has this functionality
IMG_9776.png copy_1E29F962-8CD7-40A5-BB5C-061264713936.mov
 
Luis,
After careful investigation into the issue with entering low amounts starting with a period, we have identified that the JavaScript function conflicts with the quick buttons. To avoid delaying the website launch, we recommend moving forward and placing this enhancement on the roadmap for future development.
Our research indicates that users who start typing to contribute small amounts, particularly those under $0.95, are generally looking to top off their contributions. The percentage of users needing to enter such low amounts is minimal, estimated to be about 1-2%. Therefore, addressing this functionality immediately is not critical, but it should be considered for future improvements to enhance user experience.
Regarding the usability of entering low amounts with a period:
*User Behavior:* Studies on user behavior with numeric inputs indicate that users typically expect to type whole numbers and decimals in a straightforward manner. However, the frequency of needing to enter amounts below $0.99 by starting with a period is low, as most contributions are usually rounded to the nearest dollar or significant amount.
*Usability Studies:* Usability testing reveals that while some users might find it convenient to start with a period for quick entry of low amounts, this is not a common use case. Most users prefer entering whole numbers first and then adding decimals if necessary.
*Impact on User Experience:* For the small subset of users (estimated at 1-2%) who might need to enter amounts below $0.95, starting with a period can be a minor convenience. However, ensuring overall functionality and avoiding conflicts with other features (like quick buttons) is more critical for the broader user base.
 
----
 
*Recommendations:*
* *Immediate Action:* Proceed with the current implementation without delaying the launch.
* *Future Enhancements:* Plan to revisit this feature in future updates, ensuring it aligns with overall user experience improvements and avoids conflicts with other interactive elements.
----
Finding specific statistics on the frequency or commonality of users entering decimal amounts with a leading period can be challenging and context-dependent. However, based on general usability principles and user behavior observations:
* *User Expectations:* Users generally expect input fields to behave predictably and intuitively. Entering a numeric value with a leading period might not meet these expectations because it deviates from standard numeric input conventions.
* *Error Handling:* Many systems and frameworks automatically interpret input starting with a period as invalid or unexpected, triggering error messages or preventing submission. This design choice is based on ensuring data integrity and preventing accidental mistakes.
* *Research and UX Guidelines:* Usability studies often recommend against allowing inputs that start with non-numeric characters (like a period), as it can confuse users and increase the likelihood of errors.
moving entering period then numbers to future enhancements
Luis, we will revive this task, and will add the requested functionality, as agreed previously as enhancements / MVP2.
Hello Team
Thanks for reopening this task as I could not find it anywhere on verixity. Please add it to MVP2 tab for future functionality consideration. Do not start working on this one until we all meet and decide on what to work on next as we have many other things that have higher priority right now. Thank you
In Progress Unresolved Development Site
  • Development
  • MVP2
  • Request_to_team
  • CreatedJuly 10, 2024 4:24 PM
  • UpdatedAugust 29, 2024 11:28 AM
CHIPED-653 Private wish list text alignment When you enter PW for private wishlist the text description ...
When you enter PW for private wishlist the text description alignment is incorrect. Please fix.
Medium
 Hi, Charles!
The task was done, please check and resolve.
Hi team
I created a new private wishlist under new account lutesting5. Named it “private wish list that I want to raise money from”. Shared the link from my computer to myself and tried to open from my iPhone and when I opened the link the name of the wish list the text alignment is still incorrect . Please see videos pics attached
copy_A79B1B95-F1A9-4AFC-A318-43F19F4F1317.mov IMG_9466.png
 Hi, Luis!
Please clear the cache before testing.
Thank you!
Hi team
Only encountering this issue on mobile not on desktop. I have an iPhone 11 Pro Max. I went into settings. General. Safari. And I clicked on “clear history and website data”. I also disabled “block pop ups”. I then turned off my phone and back on and the same thing happens…once I input the password and I do it on portrait mode..the words to the wishlist are cut off. If I tilt the phone and put it on landscape then all the words display. If I refresh it…all the words also display. So appears that there is an issue with the initial opening of the wishlist with a password and the words being cut off. Please advise.
copy_BF62D7BE-8AD8-4982-9A96-8541D751DC36.mov
 Hi, Luis!
The task was done, please check and resolve it.
Hi Max
Again, I went into my iPhone and sent myself the link to my private wish list catalog “private test wishlist collection under production” from production gift tag: luist1
Here is the link:
https://www.chipedin.com/wishlists/BKyjl0AamV9Y
I opened it on my iPhone. Entered password:12345678
And as you can see the text still is cut off.
Also if I turn my phone on landscape mode you can see that the entire name of the collection does not display and there’s no way to make it display. Is there a fix for this as well?
Thank you!
copy_695424F1-6B7A-412B-83D0-B0610F0AD661.mov
 The changes were pushed to stage, not to production as of yet. 
please check on stage. 
Hi team
Just tried again on my iphone and it’s not fixed.
I used the link below to private wishlist “private test wishlist collection under production” on my gift tag: luist1
https://www.chipedin.com/wishlists/BKyjl0AamV9Y
As you can see from the video attached …after you enter the password 12345678. The folder name is cut off.
In addition if you turn your phone sideways to landscape…the entire folder name still doesn’t show which is not good.
Please advise.
Thank you
copy_695424F1-6B7A-412B-83D0-B0610F0AD661.mov
Hi team
Just tried again on my iphone and it’s not fixed.
I used the link below to private wishlist “private test wishlist collection under production” on my gift tag: luist1
https://www.chipedin.com/wishlists/BKyjl0AamV9Y
As you can see from the video attached …after you enter the password 12345678. The folder name is cut off.
In addition if you turn your phone sideways to landscape…the entire folder name still doesn’t show which is not good.
Please advise.
Thank you
copy_695424F1-6B7A-412B-83D0-B0610F0AD661.mov
 again, please check stage. if all good, then we will push to production. 
Hi max
I created a new catalogue on private wishlists for gift tag : lutesting125
On stage.
https://stage.chipedin.com/wishlists/F5XODooQUOXR
Password: 12345678
I opened the link on my lphone, sent it to Charles also tried from his and tried from my sister’s phone as well. All 3 after we enter the password saw the same thing…see video attached…only a P shows for the catalogue name at the beginning. Also if you put the phone on landscape sideways..a lot of the name of the catalogue doesn’t even show as the attached video highlights which is odd b/c landscape fits more characters than portrait.
When you enter this link on your phone and enter the password you are not seeing the same we are?
Luis
copy_A4515164-0F66-4212-B66B-D1D0E9A00571.mov
Hi max
I created a new catalogue on private wishlists for gift tag : lutesting125
On stage.
https://stage.chipedin.com/wishlists/F5XODooQUOXR
Password: 12345678
I opened the link on my lphone, sent it to Charles also tried from his and tried from my sister’s phone as well. All 3 after we enter the password saw the same thing…see video attached…only a P shows for the catalogue name at the beginning. Also if you put the phone on landscape sideways..a lot of the name of the catalogue doesn’t even show as the attached video highlights which is odd b/c landscape fits more characters than portrait.
When you enter this link on your phone and enter the password you are not seeing the same we are?
Luis
copy_A4515164-0F66-4212-B66B-D1D0E9A00571.mov
Hi max
I created a new catalogue on private wishlists for gift tag : lutesting125
On stage.
https://stage.chipedin.com/wishlists/F5XODooQUOXR
Password: 12345678
I opened the link on my lphone, sent it to Charles also tried from his and tried from my sister’s phone as well. All 3 after we enter the password saw the same thing…see video attached…only a P shows for the catalogue name at the beginning. Also if you put the phone on landscape sideways..a lot of the name of the catalogue doesn’t even show as the attached video highlights which is odd b/c landscape fits more characters than portrait.
When you enter this link on your phone and enter the password you are not seeing the same we are?
Luis
copy_A4515164-0F66-4212-B66B-D1D0E9A00571.mov
Hi max
I created a new catalogue on private wishlists for gift tag : lutesting125
On stage.
https://stage.chipedin.com/wishlists/F5XODooQUOXR
Password: 12345678
I opened the link on my lphone, sent it to Charles also tried from his and tried from my sister’s phone as well. All 3 after we enter the password saw the same thing…see video attached…only a P shows for the catalogue name at the beginning. Also if you put the phone on landscape sideways..a lot of the name of the catalogue doesn’t even show as the attached video highlights which is odd b/c landscape fits more characters than portrait.
When you enter this link on your phone and enter the password you are not seeing the same we are?
Luis
copy_A4515164-0F66-4212-B66B-D1D0E9A00571.mov
Hi max
I created a new catalogue on private wishlists for gift tag : lutesting125
On stage.
https://stage.chipedin.com/wishlists/F5XODooQUOXR
Password: 12345678
I opened the link on my lphone, sent it to Charles also tried from his and tried from my sister’s phone as well. All 3 after we enter the password saw the same thing…see video attached…only a P shows for the catalogue name at the beginning. Also if you put the phone on landscape sideways..a lot of the name of the catalogue doesn’t even show as the attached video highlights which is odd b/c landscape fits more characters than portrait.
When you enter this link on your phone and enter the password you are not seeing the same we are?
Luis
copy_A4515164-0F66-4212-B66B-D1D0E9A00571.mov
Selected for Development Unresolved --
  • Design
  • Request_to_team
  • CreatedJune 8, 2024 11:54 AM
  • UpdatedJuly 16, 2024 12:20 PM
CHIPED-639 Issue with….Sort by: Priority Hello Team On Public Wishlist, When we highlight “All” or...
Hello Team
On Public Wishlist, When we highlight “All” or sort by: “priority”
The high priority gift is showing first which is correct. The rest of the gifts should be displayed in order by the gifts with the least amount remaining to fund the gift.
However as you can see per the attached video, it is actually working backwards. The gifts with the most remaining to fund is listed 2nd and so on. Please change this.
Goal reaches gifts being listed last looks correct
Thank you.
Medium
 Hi, Luis!
All looking good, please recheck your video.
Hi team
Just went into my gift tag account: lutesting100
Please see video attached. Unfortunately it doesn’t look like it’s fully fixed. The first 3 gifts started looking good in order then came the camera which had $124.06 remaining on it which is less than the other 2 gifts prior to it.
copy_466403AE-4C0A-4B41-B398-D6ADCDAEEFB8.mov
 Hi, Luis!
Fixed, please check and resolve.
Hi team
Please check attached videos
1) when sorting by priority it’s still not working correctly. Priority gift correctly shows first but the following gifts are still not showing in order based on which have least remaining to be funded to which have most. As you can see first gift has 4.98 remaining but then the 2nd has 15.96 and the third has less at 14.20
2) second video also shows that when sorting by goal reached…it shows gifts that have not been fully funded. Should only show funded gifts.
copy_87063E23-3532-44F6-99FC-D3718E9364CD.mov copy_DDFD92B3-2EAC-4126-9984-51A095FC67D3.mov
Selected for Development Unresolved --
  • Discovery
  • Request_to_team
  • CreatedMay 31, 2024 10:38 AM
  • UpdatedJuly 4, 2024 6:41 AM
CHIPED-514 "How it Works" Landing Page Screen size for Mac Screen size 21 inch on a Mac 21 inch the "How it works" section does not look re...
on a Mac 21 inch the "How it works" section does not look responsive.
Low Selected for Development Unresolved --
  • Design
  • Request_to_team
  • CreatedApril 16, 2024 5:38 PM
  • UpdatedMay 9, 2024 8:32 AM
56 MVP2 View more
24 MVP_Warranty View more

Tasks by Label

Key Subject Request Attachments Priority Comments Status Resolution Current Environment Labels Dates
CHIPED-814 Misspellings WISH LIST for an automated Shared and private wish lists, for new users. Please fix misspellings to keep consistent as it is the firs...
Please fix misspellings to keep consistent as it is the first thing users see
High
fixed and tested on DEv & stage
Hi Max
Luis here. Created a 3 new profiles now on stage...one on firefox, chrome and microsoft edge (cleared cache/history). All 3 are still not updated per stage. I took a screenshot of each place charles took a screenshot off again. Please see attached. The updates in spelling appear did not go through based on this. Please check again. Please change to " Wish List" capital W and L and space thank you.
period.jpg wish-list-2.jpg wishlist.jpg
Backlog Unresolved Staging Site
  • Design
  • MVP2
  • Request_to_team
  • CreatedSeptember 6, 2024 12:49 PM
  • UpdatedSeptember 6, 2024 3:30 PM
CHIPED-813 update the pop up message after Amazon Wish list import 4) I know it probably has to do with the system issue you ar...
4) I know it probably has to do with the system issue you are in the process of solving but just a heads up that I tested on Stage and after wishlist successfully uploads to Public Wish List...you still get the below popup saying gifts are in My Drafts. Should be changed to gifts are in Public Wish List. Customer clicks on Great and is taken to Public Wish List automatically.
High Backlog Unresolved --
  • MVP2
  • Request_to_team
  • CreatedSeptember 6, 2024 12:47 PM
  • UpdatedSeptember 6, 2024 12:50 PM
CHIPED-812 remove "add additional delivery address", add * All information is kept confidential and only used when shipping your orders. Hi Max Spoke to them team. 1) We definitely think we n...
Hi Max
Spoke to them team.
1) We definitely think we need the recipient name added as you also agreed. However, if the code is working correctly and we can push to production without it today please do so. However, do need it added ultimately we need the name they want the gift mailed to. When do you think you can have the Recipient Name field added? If the customer has a 2nd address on file, reminder that if they select it, then the recipient name associated with that address on the profile should pop up on the recipient Name field you are going to add.
2) We decided to move forward without the "add additional delivery address" functionality as you recommended. Please remove. Ultimately, we feel that taking the user out of the flow is a worse experience than not having ability to add the additional address there.
3) We did notice that under Address, we need to still add the language Charles Provided Prior. Please add this before pushing code to production: * All information is kept confidential and only used when shipping your orders.
* Enter your default address to proceed with the import. All information is kept confidential and only used when shipping your orders."
Highest Backlog Unresolved Not Applied
  • MVP2
  • Request_to_team
  • CreatedSeptember 6, 2024 12:45 PM
  • UpdatedSeptember 6, 2024 12:50 PM
CHIPED-811 Update "i" info pop up on Private wish List Private wish list "i" says that its ONLY available through a...
Private wish list "i" says that its ONLY available through a password protected link.
However, in private wish list section...we are making it optional for the customer to enter a password or not for their private catalogues. IT contradicts.
For now, Please remove the word ONLY from the writeup on the "i" pop up.
Thank You.
Low Selected for Development Unresolved --
  • Design
  • MVP2
  • Request_to_team
  • CreatedSeptember 4, 2024 9:58 AM
  • UpdatedSeptember 5, 2024 8:11 PM
CHIPED-809 Admin section - Please add phone number in Items(Gifts) Hi Team. It would help us to add Recipient Phone # as shown...
Hi Team. It would help us to add Recipient Phone # as shown (in the admin section) below as this would help us approve gifts quicker than going to another screen. You can add as enhancement. Thanks
High Done Done Development Site
  • Design
  • MVP2
  • Request_to_team
  • CreatedSeptember 2, 2024 8:19 PM
  • UpdatedSeptember 6, 2024 9:38 AM
CHIPED-808 Fully funded gift does not show up on wish list when it gets fully funded Team please look at this asap. www.chipedin.com/kevinbron...
Team please look at this asap.
www.chipedin.com/kevinbronson had his gift FULLY FUNDED 1.5 hours ago, however you do not see any gift on his wish list. (Priority / Date Added / or Goal reached).
It is perfect in ADMIN so this seems like a big problem. Please fix asap as people are literally clicking on his link trying to see if the gift was funded.
PS. The User received his "Fully Funded" email notification 1/5 hours ago.
Highest
there were a code that added to not show up the fully funded gifts. the code was reverted now (on all environments)
this was fixed. thank you
Done Done All Environments
  • Client_resolved
  • Development
  • MVP_Warranty
  • CreatedAugust 31, 2024 8:06 PM
  • UpdatedSeptember 4, 2024 9:59 AM
CHIPED-807 Production Database not populating Fully Funded Date Hi Team I noticed that Production database is not populatin...
Hi Team
I noticed that Production database is not populating Notified Fully Funded date in the wishlist items table on production database. Again we have 2 gifts that have been fully funded. all other date related data is populating. I checked Stage database and this fully funded date field is populating for notified fully funded. We need this data for a couple of our KPI metrics.
Thanks Team!
Medium
 Hello Charles !
The notification that the gift is Fully Funded only comes after administrator approval.
Update: Make sure that 2 conditions are met (Fully funded and approved in the admin section);
It's working well in all environments.
 
Done Done All Environments
  • MVP_Warranty
  • Request_to_client
  • Testing
  • CreatedAugust 30, 2024 9:02 AM
  • UpdatedSeptember 6, 2024 8:49 AM
CHIPED-806 Thank You Message Email being Sent Multiple times in Error? Hi Max Wanted to share and see if you think we should ope...
Hi Max
Wanted to share and see if you think we should open open a task for this one before I do.
I got the below email to my personal email on Monday 8/26 for one of the 2 gifts that we have gotten fully funded and delivered - with one of them being mine.
I scratched my head because I know I did a thank you video already and sent it to my 2 contributors of my gift but I went and did it again anyhow to make sure it went through.
I then realized that Database also has the Videos table that has this data. It does show my original video on 8/19 was sent and delivered.
So there might be an issue as to why this email was sent out again. We don't obviously want it going out again as it's going to create confusion with customers. See attached.
Email I received:
From: ChipedIn
Date: August 26, 2024 at 10:00:06 AM EDT
To: tejada.luis@gmail.com
Subject: Reminder: Send a thank you message for your gift

ChipedIn Logo
Hi Luis,
We’ve noticed that you have not yet sent a thank you message to your contributors for the below:
Gift Item: QUINEAR Knee Massager with Heat, Air Compression Leg Knee Brace Wrap for Arthritis Pain Relief Eletric Heating for Joint Pain, Cramps and Circulation 3 Modes & 3 Intensities - FSA or HSA Eligible
You may send thanks to your contributors in the form of a video, picture, or message, by clicking here.
Thanks again for using ChipedIn!
https://www.chipedin.com/Luis
Sincerely,
The ChipedIn Team
#HaveYouChippedIn
Lowest Backlog Unresolved --
  • Delivery
  • MVP2
  • Request_to_team
  • CreatedAugust 30, 2024 8:59 AM
  • UpdatedSeptember 3, 2024 1:52 PM
CHIPED-805 Impersonation implementation Estimate Cost Hi Max, As per our call, can you please get us the estim...
Hi Max,
As per our call, can you please get us the estimate cost of implementing the impersonation feature so we may add gifts for our users and other functionalities.
Update from Max
----
The administrrator should be able to find a user and by pressing on 3 dots, see the menu with an option "Login as user";
Also, the button "login as user" should be in the user account (in admin section)
High
estimate for login as user is 8 hours. please reply if approved.
Hi Max
Before we proceed, can we confirm what "impersonation" really does? Is it safe to say we can do anything as if we were that actual account. I'd assume at minimum we would be able to add gifts on behalf of user, upload image/ greeting videos. If there other major things we can do, please let us know so we can decide and proceed.
FYI, we want the "search functionality" as soon as possible but need all the other major tasks fixed asap
Yes, when you will click the button" Login as user" the system will switch to the user's credentials, and you will be acting as that user. This means whatever the user can do, all functionality, you will able to do the same. Please confirm that you was us to move forward on this.
We understand regarding other tasks "search functionality" that is scheduled to be implemented.
Please proceed to be billed. Let us know ETA Thanks
Done Done Not Applied
  • Development
  • MVP2
  • Request_to_team
  • CreatedAugust 29, 2024 3:17 PM
  • UpdatedSeptember 6, 2024 1:06 PM
CHIPED-804 Adding Gift Process - Issue with going to Draft Hi Team Please see loom video explaining this task in det...
Hi Team
Please see loom video explaining this task in detail.
https://www.loom.com/share/1c62e55fb4734c95937e1bf93ab79b45
0) Drafts section automatically being the one in the background when you click on Add Gift. Background screen should remain in the main page where you can see the public wish list/ shared with list/ and private wish list headings.
1) Let's remove the Added to Draft green pop up on the top right that shows up right away when you submit the URL
2) Let's restrict the ability for user to be able to click outside of the pop up box (Currently doing so automatically adds the gift to draft). User should only be able to 1) click on the "x" - Doing so will move the gift to DRAFTS and the screen should go to the DRAFTS section, 2) click on Submit which will then add the gift to the Public section (User should be directed to that section and to the gift they just added) 3) Click on Delete - which will delete the gift and direct the user back to the Public Section.
3) If user clicks on "X" and gift goes to draft...Will lean on your recommendation if we should then have the Added to Drafts green pop up show up as well as the Drafts section or do away with the green pop up completely and user is taken to the Drafts section.
Thank You
Luis
High
This has been fixed and aded to the stage
Done Done Staging Site
  • MVP2
  • Request_to_team
  • Testing
  • CreatedAugust 29, 2024 1:58 PM
  • UpdatedSeptember 5, 2024 7:05 PM
CHIPED-802 Sharing button from Amazon.com not working on app Hi team When clicking on upload/sharing button on Amazon....
Hi team
When clicking on upload/sharing button on Amazon.com and copy/pasting it on chiped in…it’s not pasting the url but just the name of the item and therefore we get an error message. It works when you do the same directly from the Amazon app. But not Amazon site.
Please see screenshot video from my iPhone. This is on stage.
Medium
Thank you for bringing this issue to our attention. The current field is specifically designed to handle direct URL input rather than parsing text strings like the item name. This is why it works properly with URLs copied from the Amazon app but not with item names from the Amazon website, which triggers the error.
If you'd like the form to handle text input in addition to URLs—such as extracting URLs from the item name or performing backend searches—this would require enhancements to the current functionality. We’re happy to discuss potential improvements and provide a solution that fits your needs. Please let us know how you'd like to proceed, and we'll be glad to assist further.
URL field parsing enhancements - We do not have to do any enhancements at this time. We did a bunch of tests and confirm when we copy direct from Amazon and it gives us "Item Title" + "Amazon Short code". So we may monitor for now and assess from there. in regards to issue #1
However we do see a very big issue with #2 that we have not received a response from you when amazon generates short link. We need to make sure our system does not provide a webscrape error when the short link is used 2nd/3rd/4th time. We noticed that even if amazon uses different/same short web links for a specific item, it is only a successful webscrape the first time and not anytime after.
Please respond back in regards to issue #2. Thanks
 Hello Charles !
The developer has written to the scraping company and is waiting for their response. They should improve the result.
As soon as that happens, we will let you know!
Ok. Sending this one back to your bucket.
 Hello Luis !
Changes were made to the scraping bot, please check them.
hello team
resolved. checked on Production and when uploading a short url from Amazon app whether same one multiple times or a different generated short url for the same gift from the app...its webscrapping all the information. Please close. thanks
Done Done Staging Site
  • Client_resolved
  • MVP2
  • CreatedAugust 26, 2024 11:04 AM
  • UpdatedSeptember 6, 2024 3:54 PM
CHIPED-800 Issues with Shared and Private Wish Lists Hi Max, Here is loom link 
https://www.loom.com/share/dd...
Hi Max,
Here is loom link 
https://www.loom.com/share/ddf3f7366ed44c00a0176b287b6bb7a6?sid=87a1a28f-ac59-489d-9d1e-e0a77ee0084a

After reviewing the shared and private wish list, we’ve encountered 2 things


1. We’ve noticed on the loom video when a person is given a link from another user and views their shared/private wish list, the headline shows all 3 wish lists. (Public, shared, private) However, when user clicks on this it goes to that user’s wish list. This is incorrect as the heading should only be 2 things. A) Shared and public. B) Private and public. ***Both should go to the sender’s link not the person viewing the wish list.*** As per Figma you will see the correct flow as to what is just explained.


2a Missing “Add a Gift” Button: The “Add a Gift” blue button, which was present in both the shared and private wish lists, appears to be missing. Could we please add this button back?

2b When one clicks “add a gift” please ensure that in “edit gift details”, that “Select Wish List Type” is defaulted to where the user is adding a gift. Ex. If user is in shared and adds a gift, should automatically default shared.


Please include this before you do your hot fix tomorrow morning
Thanks
Medium
**Hi, Not sure why this is sent back to us as there it no message on here and does not look completed but here is what was sent off again in case.**
Here is loom link 
https://www.loom.com/share/ddf3f7366ed44c00a0176b287b6bb7a6?sid=87a1a28f-ac59-489d-9d1e-e0a77ee0084a

After reviewing the shared and private wish list, we’ve encountered 2 things


1. We’ve noticed on the loom video when a person is given a link from another user and views their shared/private wish list, the headline shows all 3 wish lists. (Public, shared, private) However, when user clicks on this it goes to that user’s wish list. This is incorrect as the heading should only be 2 things. A) Shared and public. B) Private and public. ***Both should go to the sender’s link not the person viewing the wish list.*** As per Figma you will see the correct flow as to what is just explained.


2a Missing “Add a Gift” Button: The “Add a Gift” blue button, which was present in both the shared and private wish lists, appears to be missing. Could we please add this button back?

2b When one clicks “add a gift” please ensure that in “edit gift details”, that “Select Wish List Type” is defaulted to where the user is adding a gift. Ex. If user is in shared and adds a gift, should automatically default shared.


Thanks
In Progress Unresolved --
  • Design
  • MVP_Warranty
  • Request_to_team
  • CreatedAugust 23, 2024 12:37 AM
  • UpdatedAugust 28, 2024 9:27 AM
CHIPED-783 Mobile version Android - Fix popup after gift payment. (Thanks For Your Contrabution) Fix the popup after the gift payment. (Thanks For Your Contr...
Fix the popup after the gift payment. (Thanks For Your Contrabution)
*Environment :*
Galaxy A12 *720 × 1600 Android 12*
Galaxy A14 *1080 x 2408 Android 13*
Low Done Done --
  • MVP_Warranty
  • CreatedAugust 20, 2024 9:38 AM
  • UpdatedAugust 28, 2024 9:44 AM
CHIPED-782 Mobile version Android - Adding a gift to checkout If we have store credit or promotional credit, adding an ite...
If we have store credit or promotional credit, adding an item to the cart becomes very difficult
*Environment :*
Galaxy A12 *720 × 1600 Android 12*
Galaxy A14 *1080 x 2408 Android 13*
Highest
pushed to production. please verify.
hello team
checked on android device and on production and the issue looks like it is resolved.
Thank You.
Done Done --
  • Client_resolved
  • MVP_Warranty
  • CreatedAugust 20, 2024 9:28 AM
  • UpdatedAugust 28, 2024 8:18 PM
CHIPED-781 Shared or Private Wish List Enhancement Hi Max As per our meeting, We have seen a lot of feedback...
Hi Max
As per our meeting, We have seen a lot of feedback in regards to confusion of our wish lists. We will need to do the following to fix.
1A No Gifts Added Yet Page – Please substitute word “main” for “public”. 1B Please also change the ICON to the wish list scroll icon (we have sent this a few times in the past. This also needs to be changed on the other "New collection" Aqua colored buttons).
2 Edit Gift Details – As per your suggestion, when a user selects Shared or Private wish list and they DO NOT have a DEFAULT ADDRESS, please include a drop down where we will have a default “My Shared Wish List”, so they do not break the journey and able to submit gift on the edit gift details (please make sure name can be edited when they go into the collection section). Please also do this for “My Private Wish List”(please make sure PW is not included so they may add a PW at a later time).
3 New Collection – Please add “Upload Cover Image” instead of “upload Image”. Please also add the provided respected default image for Shared/Private Wish Lists. User may then have the option to upload their own picture at any time.
Highest
The icon can not be changed, due to that icon should be in SVG type of file. I am attaching (money -bo x SVG) the example of the file that it should be.
Allo there was updated and tested on DEV and Stage.
Please test and confirm (this will be scheduled for a push to production on Thursday, aug 22nd)
---
Update: Icon was provided. Icon changes on Dev & Stage. tested on Dev & Stage. waiting for final approval, to push to production.
hello team
provided response via email while the system was down.
All 3 points have been adjusted.
Hi team
It says “update cover” now but should say “Update Cover Image” as written on the task.
Please update.
Thank you
the text has been updated to “Update Cover Image” on stage
good morning team
was able to confirm change was made on stage.
this was pushed to production. please test and close
Hi Team
While testing this one right away noticed on production that when adding a Gift...There radio buttons for Shared/Private cannot be selected either on desktop or my iphone. Please fix asap.
1.https://www.loom.com/share/0dbf93a3cb414c93a3e96169f13cf402
Per the other items on this task:
I looked at stage again and created a new profile. Noticed the below. Did not check on
1A. Does not say Main (Pic Attached) Still says Public.
1B. Icon was not updated for shared and private wishlist sections "Add new collections". Old icon is still there. (Same in production).
Please update.
Thank You.
public.jpg incon-shared.jpg icon-private.jpg
this has been fixed and pushed to Dev & Stage
tested on stage. resolved. thank you
Done Done Staging Site
  • Client_resolved
  • Development
  • MVP2
  • CreatedAugust 20, 2024 12:18 AM
  • UpdatedSeptember 6, 2024 4:10 PM
CHIPED-780 Google Search Console Set up Hi Max After researching the google search console, we di...
Hi Max
After researching the google search console, we discovered that we had previously used chipedinmanager@gmail.com and currently still has a lot of data points. Please note that we do note have any account set up for our current account ChipedInapp@gmail.com
Please take a look at this immediately, so you can assist in creating the site map. We will look for your recommendation if we either should continue to use the previous gmail to link our site map or create a new account.
We need to really get this fixed so that Chipedin.com goes to the 404 message shown at our meeting.
We can also try to add in the details, but look for your direction in where to do so.
***Password credentials were sent to your email***
Highest
https://www.chipedin.com/about/wp-sitemap.xml has been added also for the profiles https://api.chipedin.com/sitemap.xml has been created and both sitemaps will be submitted to google console
Hi Max
Thank you for this. When do you think it will take in effect so we may check and close issue?
Also would this fix the issue where when you search "www.chipedin.com" it goes to RULES (and goes to a 404 page)?
The site map should take into effect in matter on a week or so. when you search "www.chipedin.com" it's no longer goes to 404
confirmed.
Done Done Production Site
  • Client_resolved
  • Development
  • MVP2
  • CreatedAugust 19, 2024 11:45 PM
  • UpdatedAugust 29, 2024 11:28 AM
CHIPED-777 Missing Fees on Funded Gift on app Hi Team On one of our 2 first fully funded gifts, this on...
Hi Team
On one of our 2 first fully funded gifts, this one being mine. Giftag: Luis Gift ID: 1249 On chipedin when you click on the price breakdown for some reason the shoppers fee and credit card processing fee are listed as Zero despite Admin showing the correct charges.
Can you please check as to why and whats causing it and fix if needed.
Thank You
Medium
we can't reproduce it. more details are needed to find the root cause. please provide a way to reproduce it (video)
Hi team
I obviously can’t recreate it in production without fully funding a gift so going to close this one and if it happens again will create a new task
With that said. The gift still shows funded:no
I’m going to go on database and update it there and get this fixed
Thanks
Please verify on production, and close if it can not be reproduced.
Closed
Done Done --
  • Client_resolved
  • Design
  • MVP_Warranty
  • CreatedAugust 19, 2024 9:34 AM
  • UpdatedAugust 28, 2024 10:47 PM
CHIPED-776 Contribution Processing Error Pop up Messages - POP up message for contribution stripe Hi Max As shown to you last week, we need to have 2 diffe...
Hi Max
As shown to you last week, we need to have 2 different pop ups (contact support VS "Card_declined". Please ensure these 2 pop ups are showing.
FYI:
1 For the pop up showing "Contact support" this was sent on tasks many times to fix months ago, but not sure why it was not done. We should NOT be charged for this.
2 For new pop up when STRIPE OR PAYPAL code shows "Card_Declined", please add the provided pop up. We can be billed for adding this pop up.
Thank you
High
This is adjusted on Stage.
Thank you for this. Question: How can we check this on stage as the only way to test is if we have "card_declined".
for "contact support" pop up, Should we make up a fake credit card in stage to test this?
The message has been updated on DEV, Stage & Prod. On Production (on in the production environment) use a credit card or debit card with a lower limit amount than you trying to pay/process.
Hi Team
1) Tested in production as you advised and used a retail credit card I have with low balance remaining. Please see attached error I received. There is a period after "couldn't" that needs to be removed. Also the pop up rectangle is much bigger. Can we utilize exactly the file Charles provided on this task?
2) The other error message - any way we can test that one on Production?
Thank You.
error-message.jpg
 Hello Luis !
We have transferred the changes to Stage, and you need to check them by switching the payment from test mode to live mode (This can be done in the admin panel under Stripe settings).
Hello team
just checked on Live stage acct.
contact support pop up looks good.
card decline pop up still has the period that needs to be removed( attached). Can you please remove it and send back so we can close this one?
thank you
period.jpg
Done Done Development Site
  • Design
  • MVP2
  • Request_to_team
  • CreatedAugust 19, 2024 2:11 AM
  • UpdatedSeptember 5, 2024 1:17 PM
CHIPED-775 Capitalize c in "collection" under shared and private wish list collection view Capitalize c in "collection" under shared and private wish l...
Capitalize c in "collection" under shared and private wish list collection view. Please refer to screenshots provided.
Medium
the heading has been capitalized
Thank you
This was pushed to producton. please verify and close.
confirmed
Done Done --
  • Client_resolved
  • Design
  • MVP2
  • CreatedAugust 18, 2024 10:11 PM
  • UpdatedAugust 29, 2024 10:02 AM
CHIPED-774 “Wish list” missing from “my wish list” mobile Team - why was this changed? The word wish list is removed ...
Team - why was this changed? The word wish list is removed from the top in MOBILE. For Desktop the text looks very small. Please fix and let us know why this may have happened.
High
 Hello Charles !
Maybe Maxim Volkov forgot to discuss this with you during the call that took place.
We discussed the display of the collections list on the mobile version during a call with Maxim Volkov and concluded that we need to truncate part of the text since on an actual mobile device, not all collections fit on one line. If we look at it in the browser's mobile device simulator, everything will seem fine, but on a real mobile device, it doesn't look good.
https://take.ms/OiUMz
https://take.ms/GlS1Q 
https://take.ms/30wVr
 
Hello, we were never informed of the change and would not have authorized this.
As spoken with Max, please revert back IOS as it once was.
FOR MOBILE Android, please fix as part of MVP warranty. If you are not sure if it will look good, please send over screenshot of how it will look before implementing on Android
FOR DESKTOP - it appears the the ofnt size for Public Wish List / Shared Wish List / Private Wish List are smaller.. Please revert back to original
 Hello Charles !
We have reverted everything back to how it was before.
Screenshot - https://take.ms/gKSKc 
Team
Please read. Not only is it frustrating, but we waste alot of valuable time back and forth when we have given you very clear instructions.
We DO NOT want android to look like this and reverted back. We asked that you fix Android Mobile and as per Max will fix it.
For IOS - we have checked and nothing is fixed and looks still messed up as yesterday.
For Desktop, Public Wish List / Shared Wish List / Private Wish List still looks very small and not like the original.
***Moving forward, kindly respond better as when you provided was not only very generalized and not what we asked for, but you did not even address each issue. We both need to be better as we waste time and can be used more towards other tasks***
As per call with Max, please change to 12 font and let us know so we can check if it appears on 2 lines. Our hope is to atleast ensure Iphone 12 pro / 13 pro / 14 pro / 15 pro are not on double line (along with Android wish same screen size)
 Hello Charles!
We have changed the fonts, please take a look.
Hi team
Luis here. If possible when you provide responses can you be please be more detailed and thorough as we try to be with our responses. Please also advise if you fixed things on stage. Production or both. Based on what I’m seeing looks like the changes were made in stage only correct?
Findings
1) desktop looks good just as how it was before. Also no issues with iPhone pro max and 15 pro. iPhone SE has 2 lines for public wish list as we thought it would. Landing page looks normal on SE on both production and stage so that’s positive
2) got an android phone. Attached pics are the specs on it. - Nokia G100.
Website
On stage - once logged in, looks good everything in one line.
On production - still says just public, private, shared for some reason? I’m assuming just ignore this as you will push the code to production.
Landing page looks very bad in both stage and production. Doesn’t look like our regular landing page top menu. Please see attached pics. What can we do to fix this?
Look forward to your response
Thank you
IMG_1645.jpeg IMG_1646.jpeg IMG_1647.jpeg IMG_1651.jpeg IMG_1644.jpeg IMG_1652.jpeg IMG_1653.jpeg IMG_1654.png IMG_1655.png IMG_1656.png IMG_1657.png
Hey Luis,
Alex missed mentioning that he wanted you to test on the Stage environment first, which is correct. (We'll improve the labeling soon for better clarity of environments.)
I just verified the landing page on both an iPhone 7 Plus and a Samsung A15, and it works correctly even after multiple reloads on both Stage and Production.
Please ensure you are testing in an incognito window or refreshing the page multiple times to grab the latest code from the server. If everything looks good, including the menu after login (publish wish list, shared wish list, and private wish list), we'll go ahead and push the changes to Production.
Hi team
I checked production and stage on the android device again and the landing page looks fine now.
Please push to production.
Done Done --
  • Client_resolved
  • Design
  • MVP_Warranty
  • CreatedAugust 18, 2024 10:04 PM
  • UpdatedAugust 31, 2024 8:59 AM
CHIPED-773 Privacy Password without needing PW and red notification When in Private Wish List, when a user selects to not use a...
When in Private Wish List, when a user selects to not use a pw, and then submits, it does not allow you to do so, and a red notification.
Please fix this and also remove the red notification.
High Selected for Development Unresolved --
  • Development
  • MVP_Warranty
  • Request_to_team
  • CreatedAugust 17, 2024 12:01 AM
  • UpdatedAugust 28, 2024 5:25 PM
CHIPED-770 Delivery Address NOTE Please add this note next to "Delivery" to provide security ...
Please add this note next to "Delivery" to provide security for our gift recipients:
(We’ll use this information only for shipping your orders.)
----
"All information is kept confidential and only used when shipping your orders."
----
All the above sentences into all pages below where the user can select the address.
1) registration page
2) Settings page
3) edit gift details.
High
the message has been added
1 please move down the message under “+add additional address” to keep consistent with other areas
2 please delete as it is repetitive with other message.
IMG_2709.png IMG_2710.png
Fixed & dev, tested, pushed to stage & tested. and now pushed to production. please verify.
confirmed. resolved on production
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedAugust 16, 2024 4:25 PM
  • UpdatedSeptember 3, 2024 1:11 AM
CHIPED-769 Amazon Wish List Import / Add Default Mailing Address Hi Max As mentioned on meeting, please let us know how mu...
Hi Max
As mentioned on meeting, please let us know how much time/cost to add to the current pop up when importing an AMAZON WISH LIST with NO DEFAULT ADDRESS.
As we discussed, I'd like to enhance the pop up so that if a user adds an amazon wish list link with no address, the pop up expands with an the 4 address fields (address / city / state/ zip). The message will say" Enter your default address to proceed with the import. We’ll use this information only for shipping your orders."
Once user enters their address, they simply just need to submit. The information then gets fed into setting, and import proceeds as normal.
The items are then imported directly into the PUBLIC wish list, where user can later go to edit each item as they please.
Thank you
------------
Show the following sentences before the 4 fields in the pop up.
"Enter your default address to proceed with the import. All information is kept confidential and only used when shipping your orders."
Highest
Please test on STAGE now!
We’ve implemented bulk import functionality, allowing users to directly import items into their public wishlist, with the option to add a new address or select an existing one. This feature is working well overall.
However, during testing, I observed an issue when users have multiple addresses. If a user selects a second address during the import, the system doesn't correctly reflect this selection in the "edit item interface" afterward—the correct address isn't shown.
Since this might not affect many users, let's plan to fix this bug within the next two days, ensuring it's resolved before September 2nd.
 Hello Charles !
Changes were made to the scraping bot, please check them.
Hi Max
You replied back about something regarding scraping bot. I think you were responding to the wrong task
with that said, i did a quick test on admin for this one to test what we discussed via email...and saw that for a brand new account with no addresses on file porting over their amazon wishlist ....recipient name was added but the message underneath address was not talking about the fact that we only use the address provided for shipping purposes...
I also saw the ability to add a second address once I had added this new address to that profile. Think we said via email to get rid of the second address option.
Stopped there and did not test anything else as updates might not have been made.
Please advise.
thank you
Done Done Staging Site
  • Development
  • MVP2
  • Request_to_team
  • CreatedAugust 16, 2024 4:21 PM
  • UpdatedSeptember 7, 2024 5:37 AM
CHIPED-768 Store credit should not be negative If the store credit is negative, it breaks the calculation l...
If the store credit is negative, it breaks the calculation logic and causes errors related to calculations as well as promotional credits.
 
 
 
 
 
Medium
 Hello Charles !
During testing, we noticed that the store credit can be used in a negative balance. This causes incorrect calculations, and the promotional credit also becomes unusable. Please review and ensure that everything is fixed on your side.
!StoreCreditShouldNotBeNegative.png|thumbnail!!Store Credit -.png|thumbnail!
thank you team. We checked and are aware that we can go negative on store credit if the admin for some reason over issues credit. I did go in on stage and made a regular full contribution with stripe and credit and numbers are looking fine. Thanks.
we have adjusted so it will not be possible to go to negative in admin section. ( pushed to stage)
Done Done --
  • Client_resolved
  • MVP2
  • MVP_Warranty
  • CreatedAugust 16, 2024 8:59 AM
  • UpdatedAugust 21, 2024 9:40 PM
CHIPED-767 Gift Tag on Delivery Status incorrectly showing Admin's Gift tag not customer Hi Team On Delivery Status section on admin...the wrong G...
Hi Team
On Delivery Status section on admin...the wrong Gift Tag is showing (it is showing the Admin's gift tag)....It should show the customer/user's gift tag who is receiving the gift.
Please make update.
Thank You.
Medium
 Hello Luis ! 
The column is intended to let us know which administrator changed the gift status. I think we should rename the column to make it clearer that it relates to the administrator. For example we could rename it to "Admin Gift Tag".
The customer gift tag is on the gift editing page.
 
Good Morning Team
Get what you are saying, but there is already a field that says Admin there where we can see who made the update. I think we figured it would be best to have the user's gift tag name here even though it is in the prior screen, in case we forget what it is, while we are making an update and we don't have to go a screen back to get the gift tag ID if we need it while making an update. If changing it to the customer's gift tag requires significant work, then let's leave as is and change the name to what you recommended...if not, please change to customer's gift tag.
Thank You
Selected for Development Unresolved --
  • Delivery
  • MVP2
  • Request_to_team
  • CreatedAugust 15, 2024 10:07 PM
  • UpdatedSeptember 3, 2024 5:58 AM
CHIPED-765 Apply $5 Promo not appearing on all gifts Please review video. We just added new gifts and randonly s...
Please review video. We just added new gifts and randonly see only a few items showing the" apply $5 Promo " check box Gift ID is 6124 is one item that does not have the check box for promo when I tried to purchase it with my credit.
High
Hello Charles  !
This issue has been fixed.
Hi Team,
Please see this loom video. Overall I think the functionality as far as the apply $5 promo box now appearing works as i added some gifts above $1000 in value and the box now appears. However, we have the prior issue i just reported on the other task related to this one in regards to 1) On mobile, when you click the $5 box - while the checkbox appears - it does not populate $5 on the top and bottom contribution boxes. 2) and with this example here, the issue i think also relating to a separate task - $5 topping off- where you are seeing $5 promo code box appear when there is exactly $5 remaining on a gift and each of us is not seeing it. With that said, do you want me to close this task while you continue looking at the separate task with the $5 topping off? If so, i will close this one. Thanks
https://www.loom.com/share/509493d9c8484dc8a75b6e2a8f12760a?sid=d3265fe5-ddd7-4a18-b932-cf6e72492fcc
stage works well. see screen attached
Closing. Issue is not fixed but we all determined it’s worth right now to move forward and maybe address in the future due to low volume of customers who might run into this issue
Done Done --
  • Client_resolved
  • Development
  • MVP_Warranty
  • CreatedAugust 15, 2024 8:40 PM
  • UpdatedAugust 24, 2024 9:38 PM
CHIPED-763 Admin Notes Section under Gifts Hi, Thanks for adding the “Admin Notes” section under the i...
Hi,
Thanks for adding the “Admin Notes” section under the item section in the database. However, it looks like it’s not showing up in the database yet. Could you please add this. Thanks
Medium
it is already in the database
!KVYuqd933B.png!
We see it . thank you
closed
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedAugust 14, 2024 11:22 PM
  • UpdatedAugust 15, 2024 9:19 PM
CHIPED-762 On Admin - Can't make updates to an Acct if user didn't enter certain data Good Morning Team Please see video below. On Admin, I ca...
Good Morning Team
Please see video below. On Admin, I can't update an account and Save my updates...I get an error message...if the customer did not enter certain things at sign up such as address.
Please update system so Admins can make any update in the system at any time regardless of what missing fields there are.
https://www.loom.com/share/cd65a18807fd4a50a60032f875667176?sid=6f3e5f64-00e3-467b-a487-d71e0f218e86
Thank You
High
 Hello Charles!
Changes have been made, and mandatory fields have been removed from the admin panel.
resolved
Done Done --
  • Client_resolved
  • MVP2
  • Testing
  • CreatedAugust 13, 2024 6:43 AM
  • UpdatedAugust 15, 2024 7:52 AM
CHIPED-761 Issue with send thank you messages Hi Noticed some issues with thank you messages. 1. Added ...
Hi Noticed some issues with thank you messages.
1. Added a new thank you video and my gift tag does not show up on it like it should. Shows only on some thank you messages. Ex. https://stage.chipedin.com/videos/195 has a GiftTag and https://stage.chipedin.com/videos/216 (added just now) does not have a gifttag. You may also reference screenshots provided. Please ensure GiftTag hyperlink shows up on every thank you message.
2. Also noticed in my profile that all fully funded gifts the send a thank you is greyed out for some reason in staging. You can see that in screenshot as well.
High
Hello Amine !
1.  I checked — new gifts are working without errors.
2. To send a thank-you message, the gift must be approved in the admin panel.
!approved.png|thumbnail!
closed
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedAugust 13, 2024 12:29 AM
  • UpdatedAugust 18, 2024 11:33 PM
CHIPED-760 Ability to update address for a gift after the gift was approved Make an update to the gift form, so user can update the addr...
Make an update to the gift form, so user can update the address even after the gift was approved. 
Make sure other fields are grayed out (Price, qty, color, size, name and description); Only Address and high priority or not user would be able to change.
High Backlog Unresolved Development Site
  • MVP2
  • Request_to_team
  • Support
  • CreatedAugust 12, 2024 8:37 PM
  • UpdatedSeptember 7, 2024 11:04 PM
CHIPED-758 Apple Pay/ Google pay from stripe Hi. As shown to Max, we have already checked off in Stripe b...
Hi. As shown to Max, we have already checked off in Stripe being able to accept Apple Pay and Google pay. This would help conversions and convenience from our customers as they are using paypal(which we lose money on). Can you see why it may not be working on our end?
Thanks. Can send screen shot or call them if it helps to save you some time.
Highest Selected for Development Unresolved --
  • Development
  • MVP_Warranty
  • Request_to_team
  • CreatedAugust 9, 2024 6:13 PM
  • UpdatedSeptember 5, 2024 4:47 AM
CHIPED-757 Profile Circle Pic showing twice as Follower Hi Team With my profile gifttag: Luis I went to my frie...
Hi Team
With my profile gifttag: Luis I went to my friend Phil's page: chipedin.com/Phill and added Followed him.
When I then went to his page I saw that my profile circle pic showed twice next to "Following" on his profile.
I never seen that before. Can you please adjust to just 1 circle and also see what might have caused this?
I checked database and it shows that I did start following him around the time i did today on 8/9/24.
Lowest
 Hello Charles !
Please check again and don't forget to clear the cache
good morning team Luis here. Was able to confirm that my picture thumbnail now only shows once on Phill's profile. Thank You,.
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Delivery
  • MVP_Warranty
  • CreatedAugust 9, 2024 3:56 PM
  • UpdatedAugust 18, 2024 11:33 PM
CHIPED-756 Linking non registered contributions to future registered user with same email. As talked with Max Scenario: a non registered user makes ...
As talked with Max
Scenario: a non registered user makes a contribution then after decides to register.
Can/should we connect their non registered contribution? Is it suggested and do you foresee any issues if we decided to do this?
Question:
1) what is the hierarchy/ most unique identifier for a user? If we used the email to connect the old contribution if user registers at a later time, what happens if later they want to change their email?
2) what is the standard hierarchy for normal platforms as we sometimes see when you login, ask for a email address OR username? We are thinking the system hierarchy is by using the email as non registered users do not have a giftid.
Once you answer question and provide your potential suggestion, we will decide if we should connect older contributions to user
High Backlog Unresolved --
  • Design
  • MVP2
  • Request_to_team
  • CreatedAugust 9, 2024 1:36 AM
  • UpdatedSeptember 3, 2024 4:00 AM
CHIPED-755 Font size for big item contributions Please reference pictures to see font size comparisons when ...
Please reference pictures to see font size comparisons when 4 digit bs 6 digit contributions.
1) as mentioned, please adjust font size for 4 digits so that it does not look crowded. We did a test and it looks good and not crowded when there is 6 digits so please adjust.
2) noticed you are missing commas in some areas
Highest
 Good day, Charles!
Please take a look at the screenshot; it shows that commas are not allowed in the input field. This is because the numbers entered by the user are used in calculations, and allowing commas could lead to errors.
https://take.ms/0Rszv 
Thank you.
1) Were you able to fix the font size issue for 4 digit so it does not look crowded and looks like how 6 digit is more spaced out?
2) That is fine that it can not be in the input field as long as the other commas were added as they were missing.
all numbers fitsperfectly. see screenshots attached
Hi team
Can you please provide the screenshots you were referring to? It was not included in your response. Thanks!
Luis wrote in the email that this task was completed successfully, please close. closing this task.
Done Done --
  • Client_resolved
  • Design
  • MVP2
  • CreatedAugust 9, 2024 1:18 AM
  • UpdatedAugust 26, 2024 11:37 AM
CHIPED-754 @jp81 registered but picture is not showing up Team This user registered at 9:11pm and made 2 contributi...
Team
This user registered at 9:11pm and made 2 contributions at 9:30pm. (He did not upload a picture before his contribution)
However when he did upload his picture, it is not showing up on the meter, contribution message or top gifters .
Is this due to you fixing the anonymous/non registered user
Or
There is a bug where once a user upload their picture, it should reflect everywhere there is a contribution / message.
Please add picture and investigate so they doesn’t for when we launch today.
High
Hello Charles !
We have checked the avatar display in different environments and did not find any errors. When a new user hasn't uploaded an avatar, it doesn't display. However, once it is uploaded, it starts appearing both in the counter and in the comments. Please clear the captcha.
!StageEA.png|thumbnail! !StageHA.png|thumbnail! !Comments.png|thumbnail!
Hi Team
Luis Here. I created a new profile and did not add a pic or video. I then Made a real contribution to charles' gift and all came out fine with not pic. I then updated my profile with a pic avatar. Went back to charles' gift and my picture displayed as it should. So it works fine. I advised charles.
After doing some digging, Looks like Josh made his contribution while NOT being logged into his profile...so unregistered. Hence why his profile avatar is not showing still on Charles' gift.
Charles created a separate task for this scenario...In the event that this happens and the same email was used on the unregistered contribution that the user has registered on his/her registered account...is there a way you can see where we can update the unregistered donation to link to the registered account?
Will close task after your response.
Thanks!
 Good afternoon, Luis Tejada!
Yes, I saw the task, and the developer is currently working on estimating the time required to implement this idea.
Let's close this task so that we can discuss everything in the other task.
Good Morning
Thanks for the response. Got it. Closing this task.
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Design
  • MVP2
  • CreatedAugust 8, 2024 1:53 PM
  • UpdatedAugust 18, 2024 11:33 PM
CHIPED-753 Add TikTok to social media Not sure why it wasn’t added but please add TikTok to social...
Not sure why it wasn’t added but please add TikTok to social media as that is what most creators used. We noticed that “mail” is there and it doesn’t even work so you may substitute it with this.
High
 Hello Charles!
The social network TikTok has been added!
resolved
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Design
  • MVP2
  • CreatedAugust 8, 2024 1:24 PM
  • UpdatedAugust 18, 2024 11:32 PM
CHIPED-752 HIgh Priority Does not work Team We noticed after some testing that "High Priority" b...
Team
We noticed after some testing that "High Priority" button does not work on admin regardless if item has been approved/not approved(it is currently grayed out). Please look into this as soon as you can
A user/admin needs to have the ability to edit and change their gift to "high priority" whenever they would like to and currently can not.
High
Hi, Charles!
The task was done, please check and resolve
Hi Team
I tested it.
1) From the user standpoint on chipedin. per loom vide below, once items are approved, it still doesn't let the user select a different gift to make the priority gift. This should be something the user can do right now on mvp1 even after admin approves and should be the only thing they can change after admin approves. Can you please update? We think also address is one we should revisit but that shall be for MVP2.
2) From admin stand point, looks like the system now allows for multiple gifts to be priority which should not be the case. Once I select a new gift to be priority...it should be the only gift for that user with priority status...the prior gift should no longer have the priority title. Looks like this needs updating on admin.
Please confirm. Thanks!
https://www.loom.com/share/98109869ad4140ce8c4c2121fea4c9b3
  The task 760 was created "Ability to update address for a gift after the gift was approved"  this will be fixed as part of MVP2. 
For this task, we will make sure that admin can change the High priority, and it's only one per user. 
Additionally, the ability for High priority to update after the item was approved, we will make a change as well. 
Hi team
Tested on my iPhone on stage
1) for users looks mostly good where user can change address and priority and not other things
Problem: you can make goal reached items high priority and change address as well. This should not be. Once fully funded and approved…an item should not be able to be changed. Also notice that the $5 promotional code pop up box popped out on a goal reached gift. This should be disabled for fully funded items (approved or not).
2) in admin. The issue remains. That if you change high priority to a different gift…when you go back to the app…it still shows 2 high priority items versus just one
Please fix
Thank. You
Done Done Development Site
  • Development
  • MVP_Warranty
  • Request_to_team
  • CreatedAugust 8, 2024 10:04 AM
  • UpdatedSeptember 6, 2024 9:53 AM
CHIPED-751 Unable to save in admin Hi, We cannot save in stage or production. We tried to cha...
Hi,
We cannot save in stage or production. We tried to change prices/high priority on gifts that have been approved/ not approved. Unfortunately it gets timed out and does not save.
Highest
 Hi, Charles!
Fixed, please check and resolve the task.
Video - https://somup.com/cZjQb8GAXk
resolved
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Development
  • MVP_Warranty
  • CreatedAugust 7, 2024 11:18 PM
  • UpdatedAugust 19, 2024 12:00 AM
CHIPED-750 stage server upgrade Ran into the issue with the deployment. We looked int the...
Ran into the issue with the deployment.
We looked int the server and it started hanging up.
analysed the performance, lack of vCPU. 
Had to talk to Charles and result upgraded servers to 4 vCPUs
Medium
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • MVP2
  • CreatedAugust 7, 2024 3:34 PM
  • UpdatedAugust 19, 2024 12:00 AM
CHIPED-749 Size and color is not admin Hi, We've noticed size and color is not on admin under ed...
Hi,
We've noticed size and color is not on admin under editing a gift. Also please add an internal notes section as you did the same for user.
High
 fixed on dev, stage and production. 
All 3 added. Thank you
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedAugust 7, 2024 11:57 AM
  • UpdatedAugust 18, 2024 11:59 PM
CHIPED-746 GiftTag www.chipedin.com/DavidLiriano not working Team Please look at this asap. For some reason, www.chip...
Team
Please look at this asap. For some reason, www.chipedin.com/DavidLiriano not working.
It was working earlier but as I tried to duplicate tab or type in manually, it goes to 404.
Please fix asap as he plans to share early am as he will get alot of contributions tomorrow
Highest
 Charles, it looked like that the user changed the gift tag that is why it went to 404. so i logged to admin section and sure enough that was the case. so it's not a bug, but I invested time for support. logged my 10 min for this task. 
Resolved
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedAugust 7, 2024 12:28 AM
  • UpdatedAugust 18, 2024 11:57 PM
CHIPED-745 Issue with Displaying Contributor Names for Unregistered Users When an unregistered user enters a name under “Name displaye...
When an unregistered user enters a name under “Name displayed on contribution” but does not select “Make Anonymous Gift,” their contribution still appears as anonymous under the specific gift they contributed to on user side. The name provided by the user should be displayed with their contribution unless the user specifically selects “Make Anonymous Gift.” Please reference screenshots.
High
 now if user have spesified his name it shows in the top contributed. see screen for details.
Hi,
The name is showing now, thanks. However we've noticed now that when a user makes an anonymous contribution under contributions on a gift it does not show "Anonymous" and is left blank. You may reference screenshot provided.
Thanks
Screenshot-2024-08-07-at-14.23.51.png
Hello Amine !
Done on Stage https://take.ms/d7TLR
FYI. “Anonymous “ is fixed but does not reflect on the meter. As you can see it’s blank
IMG_2030.jpeg
 Hello Charles !
Fixed on the meter.
CONFIRMED.
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Development
  • MVP_Warranty
  • CreatedAugust 6, 2024 10:18 PM
  • UpdatedAugust 18, 2024 11:26 PM
CHIPED-744 Please create a field for contribution message Hi team. After analyzing behavior, can you please create a ...
Hi team. After analyzing behavior, can you please create a text field for “contribution message”. I’ve noticed many people do not see this and will help with marketing and entice other people to contribute. Please do this asap in the morning and can be billed for this. Just make a simple box but stands out. I will then review tomorrow as we have someone who will be getting contribution tomorrow and want to make sure it is there.
*the referenced picture is just to show you. You may create something better and I will approve. Thanks.
Highest
  pushed to all 3 environments & tested. attached screen from production. 
hello
Mobile works but we do not see the the desktop version. Please add thanks
 The desktop version is also enhanced.  please see screen shots
resolved
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Design
  • MVP2
  • CreatedAugust 6, 2024 10:11 PM
  • UpdatedAugust 18, 2024 11:56 PM
CHIPED-742 Add Address to notification emails As per our meeting, Please add CITY / STATE / ZIP CODE varia...
As per our meeting, Please add CITY / STATE / ZIP CODE variables to template 3 and 19. Currently the new item review and fully funded email only has the first line of the address. We will need this when the gifts come for approval
Medium
 Hi, Charles!
The variables were added to  list of variable which you can use in templates - https://go.screenpal.com/watch/cZjlF7V93sy
And now you can add it to email body.
Looks ok thanks
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Design
  • MVP2
  • CreatedAugust 6, 2024 8:13 AM
  • UpdatedAugust 21, 2024 12:03 PM
CHIPED-737 Admin Time Alignment Please fix time as it is not aligned in 1 line. Please refe...
Please fix time as it is not aligned in 1 line. Please reference screenshot when we add credit
Medium
works well on production
can you please recheck. SPECIFICALLY on when you put a note on CREDIT. How could we check is this works if we have never given anyone credit? In stage currently it is still not fixed.
in production give some one a credit, and then remove that credit, the time stamp will be there correct - on production this works well.
Hi Max
Just tried in production and it is not working. Please see loom video.
https://www.loom.com/share/278bc2b3ce9144f0be177afd5a916192?sid=7b1c6b50-ac91-473c-b43f-3d8d5c8f6174
Hello Luis!
We have fixed the date display, and it is now working on the staging environment.
!date.png|thumbnail!
Hi team
just checked stage and it is fixed.
I also noticed that you fixed task 767 in the same section and update the gift tag name to reflect the gift recipient's gift tag. If you send that task back to us I can close it as well.
Done Done Development Site
  • Design
  • MVP2
  • Request_to_team
  • CreatedAugust 5, 2024 10:09 PM
  • UpdatedSeptember 5, 2024 12:53 PM
CHIPED-735 My Contributions - Action - View Details - Credit -$0.00 Incorrectly Listed Hi Team Per discussion with Max on prior call, if no prom...
Hi Team
Per discussion with Max on prior call, if no promo credit or store credit is used on a payment - it should not show on the View Details such as it does here:
Promotional Credit -$0.00
Picture attached.
High
 Hello Charles!
We have fixed the display of the promotional credit.
hi team
Verified on Stage. Not able to test on production yet.
Closing.
thanks
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • MVP_Warranty
  • CreatedAugust 5, 2024 2:58 PM
  • UpdatedAugust 18, 2024 11:25 PM
CHIPED-732 Follow us bar on email templates Hi team Please add to mvp1 post launch. See attached p...
Hi team
Please add to mvp1 post launch.
See attached pic. On mobile only, when checking emails we send to customers…The bottom of the email where it says follow us on Facebook Instagram Twitter is split into 2 lines with Twitter on its own. Can you please fix to all show in one line as it does in desktop?
Thank you
Medium
 Good day, Charles!
We have fixed the social media images in the emails; now they display as follows -
               Follow us
facebook | twitter | instagram
Screen - https://take.ms/NqYWy
Confirmed
Done Done --
  • Client_resolved
  • MVP_Warranty
  • CreatedAugust 5, 2024 1:04 PM
  • UpdatedAugust 21, 2024 11:43 AM
CHIPED-730 Contribution carrying over to 2nd gift add Hi team Please see attached video. Created a new profile...
Hi team
Please see attached video. Created a new profile in production: knicksforever gift tag. Added 2 gifts. Per the video I fully contributed the first gift at $245.97 clicked add contribution. When I go to fund the 2nd gift…contribution field instead of being zero…has $245.97 listed on it.
Can we fix this?
Even when I enter $73.80 in store credit field. It didn’t update right away on comtribution field.
Thank you
Medium
@  please practice to change this on stage, as we discussed it over the zoom on Monday 8/5/2024
edit directly database is possible for that. If you want us to create a separate functionality in the future, then it can be done in admin section, as MVP2. 
Max
Luis here. Please provide more context to your response as while i remember a little of what you said, don't recall how that has anything to do with the video I uploaded and what I described to you so please provide more detail.
I showed you that if I contribute $245.97 to the first gift and add it to my cart and then go to another gift and try to make a contribution...Automatically what I contributed on the 1st gift shows on the 2nd gift under the Enter Your Contribution amount...despite the 2nd gift in this case only costing $73.80. Even if you click on the white area outside of the enter your contribution section...it stays at $245.97 which makes little sense. When I add a 2nd gift and pre checkout comes up...the Enter your contribution Amount box should be Zero or $5 not what I entered on the prior gift which has nothing to do with this new gift.
Please advise how is this the right customer experience and why this should work like this? Please review my video again so we can be on same page as I think we might not be talking about the same thing and let me know. Let's please fix this when possible this week. Thank You
  Luis. Please add the video for your explanation. I was not able to find the video for this task (it's not attached not have any loom video) please let me know.
Hi max
See attached. I tried again yesterday with different gifts same thing. Per what I wrote it’s pretty straight forward, you can try it as well. I think you were referencing the $5 promo box staying checked on a second gift you add to cart after you already added it to the first gift which although I feel is an issue…is not the issue I’m talking about.
Thanks!
copy_C14AEB47-CA7C-47E2-8600-AEFD815625A9.mov
Hi Max
This task was sent back to us without a response to my prior comments. I just checked production and the issue is not yet fixed.
Please look at new Loom video i just recorded describing the issue. Please let me know if any questions. Thank You
https://www.loom.com/share/b448d020a6714aa9a665e83c53d24655?sid=1cd8123d-34d2-4077-b771-adec8bb6cb70
  please clear the cache and do a hard reload. https://www.loom.com/share/7bec0d4a86c44a588b9593c8eb826036  here is my proof. 
Hi Max,
Whole team and external user has just tested this and was able to replicate the issue on mobile and desktop. Even cleared cache.
Please let us know.
Thanks
 Hello Amine !
Please watch the video; everything is working fine now. We also fixed the issue where the selected price ($10, $25, $50, $100) it was not being cleared.^Clear.mp4
Selected for Development Unresolved --
  • MVP_Warranty
  • Request_to_team
  • Testing
  • CreatedAugust 5, 2024 9:31 AM
  • UpdatedSeptember 3, 2024 4:09 AM
CHIPED-727 add progress bar to the image upload widget Add video upload progress bar ----------------- To add...
Add video upload progress bar
-----------------
To add a progress bar to the video upload process in your Vue.js component, you'll need to track the upload progress and update the progress bar accordingly. This usually involves using the {{XMLHttpRequest}} object to monitor the progress of the upload.
Here are the steps to achieve this:
# *Update the {{video-item}} component to handle the file upload and track progress.*
# *Add a progress bar element and bind it to the progress value.*
h3. Step 1: Update the {{video-item}} Component
Add methods to handle file selection, upload, and progress tracking within the {{video-item}} component.
*Example of {{video-item}} Component:*
{code:java}

{code}
h3. Step 2: Add Progress Bar in the Parent Component
Ensure the parent component can handle the {{updateVideo}} method appropriately to update the video's state after upload.
*Example of Parent Component:*
{code:java}

{code}
*In this setup:*
* The video-item component handles the file selection and upload process, including tracking the progress and updating the progress bar.
* The parent component provides necessary methods and props to the video-item component, including handling the updated video after a successful upload.
Replace 'YOUR_UPLOAD_ENDPOINT_URL' with the actual URL endpoint for your file upload.**
Medium Done Done --
  • MVP2
  • Manager_resolved
  • CreatedAugust 4, 2024 4:14 PM
  • UpdatedAugust 18, 2024 11:54 PM
CHIPED-726 Production to fix before launch Reviewing production and found these minor task that I belie...
Reviewing production and found these minor task that I believe need to be done before launch to ensure best user experience.
1 About you – Please put on 1 line the same way it is on settings
2 Social media accounts – We noticed that you need to have the first letter LOWERCASE as UPPERCASE will provide error. For example http://Twitter.com/example does not work, however http://twitter.com/example does work.
3 we uploaded a bunch of videos and see that potentially 5/10 worked. They had various issues where things were uploaded but took a long time for video to have green message say “video uploaded”, to cases where video took over 100 seconds to say failed, or weird cases where it says video failed and then when you hit save it shows up after a few minutes. Point is can you check the experience of the welcome video as it needs to be looked at and improved.
Highest
  the About You is fixed. 
2) ability to enter upper case = FIXED.
3) to be fixed on server (limit to 120 megabytes)
Hi Max
1. Please see attached pic. Although “About You” is now in one line, please notice that it is not centralized on the page. Please centralize. I’m on my iPhone 11 Pro max, 6.46 screen size, safari browser
2. Can you please make sure that regardless if customer enters capitalize letters or lower case letters for the social media links that the app saves/displays all characters in lower case? Please see pic attached. It looks bad that I am able to type for example: FAceBOoK.com/LOuCAm82. And it saves us as such.
3. We saw your video in which you advised you will talk to your developer in regards to improving the video uploading user experience on Monday, look to fix the front end not accepting a video below 120mb although you advised that now in the backend 120mb videos should be acceptable. Want to however highlight that I just tried to upload a video over 120mb. This one was 28 secs, 147.3mb, Hercules format… to see if I would get the error message we got before that we created task for that says file size must be 100 mb (and incorrectly below that says 95mb / not sure if you fixed that one yet)…14 minutes in no message popped up. If we can please have this file size too large error message pop up right away if front end recognizes is too big - should be the user experience we should be providing.
4. Lastly, please notice that the “upload media horizontally” message at sign up is still not listed in the correct place as it is in profile settings per our request on a separate task.
Thanks Max!
IMG_0897.png IMG_0895.jpeg IMG_0896.jpeg
 Good afternoon, Charles!
Changes related to video uploads have been made. Please check them.
Hello Team
All confirmed here except for "Media Upload Max 100MB, 1 min" Message right after Registration is still listed in the wrong area. Needs to be moved to the top just as it is currently on the Profile Settings Section. Pictures attached again. Please Update.
Thank You.
media-upload-message1.jpeg Media-Upload-message-correct.jpeg
 Hello Luis Tejada!
Please review the changes.
Please take a look at the screenshot.
!StageRegistration.png|thumbnail!
Hi Team
Confirmed change was made. Thank You
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Development
  • MVP_Warranty
  • CreatedAugust 2, 2024 9:36 AM
  • UpdatedAugust 18, 2024 11:25 PM
CHIPED-725 Fix Spelling- post Amazon wishlist uploading Hi team Please add to mvp1 post launch warranty. 1) plea...
Hi team
Please add to mvp1 post launch warranty.
1) please remove the comma. It should not be there.
2) please capitalize “DRAFT” and make bold.
Thank you
Medium
  Please note, that "MVP Warranty" means that there is a bug, or a defect that is not working as intended. The change to spelling and improvements are considered improvements to the software, especially if the spelling was correct, and the message is improved.  
The comma is removed and drafts is capitalized. 15 min spent on finding in the code, and pushing to Dev, stage and prod environments. 
Hi Max
Understand the cost breakdown.
We definitely need to spend some time this week in defining what going forward will be considered mvp1, mvp1 warranty, and mvp2.
This was definitely, we believe a situation where a comma was incorrectly placed as we wouldn’t have sent this with a comma but it’s ok. No problem.
We just checked and while the comma was removed (thank you) …”Draft” was not capitalized as you can see on the screenshot attached.
Instead of capitalizing it…please change it to say: My Drafts
To mirror exactly what that section currently says on the app. Thank you.
IMG_0881.png
  Luis, 
The "Draft" was capitalized; If you mean "DRAFT" should be in all caps, then it's different than "capitalized"; please be more specific. 
I changed it to "My Drafts"; by the way the current pop up does not support the ability to write text in bold; If you would like to have a more custom pop up later on, just let me know we can design it better. As of now, I think it's sufficient that we update to the current text. 
---
pushing to stage & prod
Hi max
Hope all is well. Got it, my mistake then.
Was able to confirm that the fix went in on production.
Understood on the Bold. Agree for now, this is sufficient.
Closing task. Thank you
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • MVP2
  • Testing
  • CreatedAugust 2, 2024 8:45 AM
  • UpdatedAugust 18, 2024 11:52 PM
CHIPED-724 Landing Page (Production) GiftTag does not work on bottom. Screen size Hi Team 1 The sign up on the bottom of landing page doesn...
Hi Team
1 The sign up on the bottom of landing page doesnt't work.
2 Also some computers are showing this section difference sizing. Can you check if it is ok on your end or adjust.
please check pictures
High
  2)  We need to know more details what does this means "some computers"; Please specify browsers, screen size and platforms. 
Hi team
1) Just checked and see #1 is not fixed. Please fix.
2) on left side it’s a MacBook Pro 2021. 14 inches and chrome
On right hand side: Microsoft surface pro. 13 inches and chrome
#1 - fixed. 
#2 - in progress.
Confirmed number 1 now works.
Sending back to max for number 2
  The #2 is fixed. Also, Charles confirmed this can be closed. 
Closing. thank you
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
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  • Client_resolved
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  • MVP_Warranty
  • CreatedAugust 2, 2024 3:09 AM
  • UpdatedAugust 18, 2024 11:25 PM
CHIPED-723 Mobile-adding Amazon wishlist- giftcontainer Hi team When adding an Amazon wishlist on mobile. Trying...
Hi team
When adding an Amazon wishlist on mobile. Trying it on admin on my iPhone…after successfully downloading the wishlist as you can see on the attached. The gift containers (show in screen shit) are notproportionate.
Wishlist url
https://www.amazon.com/hz/wishlist/ls/IY8038MLH18D?ref_=wl_share
Please fix. Thank you.
Thanks
Medium Backlog Unresolved --
  • MVP2
  • Request_to_team
  • Testing
  • CreatedJuly 31, 2024 3:35 PM
  • UpdatedAugust 28, 2024 10:10 PM
CHIPED-721 $5 promotion top off does not work for stripe or PayPal Hi Max, It works to top off a gift at 5$ in the beginning...
Hi Max,
It works to top off a gift at 5$ in the beginning, but if gift is $50 and user wants to top off their $45 contribution, the system does not give the option to use the $5 credit.
Thanks
Medium
  Yes, we had an agreement if there is less than $5.00 is left to top off, the promotion credit will not be available. 
Please do not change requirements on-the fly now. that was the agreement, that was decided on one of the last 2 meetings. 
If this needs to be adjusted again, then we will have to adjust it after launch. please make note of it. 
Hi Max
Luis here. Please look. Gift tag: luist3
Duncan and stone paper gift. I made a payment of 183.87 to bring the remaining amount to $5 to see what happens. As you can see, the $5 promo code does not even show as an option. When I click on another gift like the Lego icon, the $5 promo code shows.
Per your response, yes we said we were not going to show the $5 promo code if the remaining balance is $4.99 or less. However, in this example…the remaining balance is $5 so the $5 promo code should still be available to use. Can you please update?
Thank you .
IMG_0564.png IMG_0563.png IMG_0562.png
  The change was added, when an exact 5.00 is left to top off, its possible to use the promotional credit. please verify and close this task.
Hi Max
Using my account: luist1
Gift id:1011
Gift Name: Nike Air Force 1 '07 Men's Shoes. Nike.com
Just tried production. I have $5 promo code available. Balance on the gift is exactly $5. The promo code is not showing as an option.
See pictures attached. Please advise.
If possible, can you send us video showing it’s showing available for you in this scenario?
Thank you.
IMG_0892.png IMG_0891.png
 Hello Luis  !
We made changes; now, when only $5 is left to finance the gift, the promotional credit can still be used.
Good Morning Team
Able to verify that $5 promo box now appears on gift with $5 remaining on it. Thank you.
However I noticed that when I start off by clicking on the box first….it is not populating $5 on the contribution field like I am used to seeing. Please see attached.
Please fix.
Entering $5 on store credit first is populating on the contribution field
RPReplay_Final1722854296.mov
  https://drive.google.com/file/d/1QWybKieh2PP5noVPVydKvC7BK2z0y69H/view?usp=drivesdk 
Please refresh your browser. I was not able to replicate this issue on my phone. 
HI Max
Charles here. I been noticing the same issues as the team as all of us have the same behavior on mobile where all of us does not have the $5 contribution auto populated in the "Enter your contribution" section. However strangely enough, it auto populates on desktop. Our team has refreshed and checked different scenarios (chrome/safari etc).
As this is not a show stopper, I will keep this for MVP1 After launch as it doesn't make sense you have this behavior and we don't. I noticed this a few weeks back and even myself sent a task on this a few days. ago.
 Charles, please remove cache and browser history / temp data.  Make sure you "hit close" if you have clicked it previously on the mobile. 
I was not able to replicate- in chrome on my iPhone. Please see my video in the previous comments. Verify again on a different phone perhaps. I hope that this be closed. 
Hi Max
As per our conversation, we still see the mobile behavior different than desktop. We tried this again today (different browsers as well as tried desktop vs mobile) All members have the mobile version NOT auto populating $5 Promo credit when you select on the check box. I understand your mobile behavior is different, but we need to look into this after launch. MVP 1 After Launch.
With that said, I am moving this back to you so the team can investigate further .
Good Day Charles.
We don't have any problems with this issue.
It has been tested in different browsers on desktop and mobile devices.
The latest video is attached.
Hi Max
Luis here. I just tried this again on my iphone....on Private Browser setting...See attached video. Showing an item with $5 exactly remaining on it...The $5 promo code shows available...
However, when I click on it as you can see...it doesn't automatically put $5 on the Contribution field while on Desktop Mode...It does.
Can you please try this one again on mobile and see if once you click on the $5 promo box that it will update the amount on the contribution field?
Thanks.
copy_16A49D7C-E325-4006-9EBB-6F8BA28F6965.mov
works well on iphone as well - verified on iPhone (stage)
Luis here
Max I tried again on my iPhone. See attached.
I clicked on the $5 promo box. - it did NOT populate $5 on then contribution box after I clicked on it even a bunch of times. Again, desktop does this. We want to be consistent with this behavior. It is not yet happening on mobile. Can you please fix?
Thank you in advance.
RPReplay_Final1724470239.mp4
Hi Luis,
I have asked my son to get to the bottom of this, and we were able to reproduce it on his iPhone 14 device.
We have just reproduced the bug on the latest version, iOS 17.6.1, using an iPhone 14. The issue behaves as described in the task. When I tap the checkbox for promotional credit, the contribution field does not automatically populate with the $5. However, if I tap into the contribution field first and then tap the promotional credit checkbox, the $5 is automatically filled in.
It appears that this behavior is likely a security measure introduced by the new iOS update, specifically related to JavaScript within the browser. Unfortunately, this limitation is beyond our control, as it seems to be a system-level restriction imposed by iOS.
Given that this issue is difficult to resolve on our end and affects only a small number of users, I recommend we close this bug. It has already taken a significant amount of time, and from my perspective, it is unlikely to impact a large number of users.
------
Closing this ticket
Done Done --
  • Development
  • MVP2
  • Manager_resolved
  • CreatedJuly 31, 2024 2:25 PM
  • UpdatedAugust 24, 2024 11:52 AM
CHIPED-717 Mobile - My Contributions - Fields not aligning Hi Max Luis here. On Mobile - Admin - Gift tag: Lutest...
Hi Max
Luis here.
On Mobile - Admin - Gift tag: Lutesting125. Made a couple of simple contributions with stripe and store credit. I checked Desktop and looks good there.
Please see attached values in Mobile are under the wrong fields. Also, not sure, but in the Main section of my contributions as well as in View Details...If no promo credit is used...are we still listing Promo Credit = $0 and Promo Credit -$.0.00 or we are supposed to hide that?
Thanks.
Medium Backlog Unresolved --
  • MVP_Warranty
  • Request_to_team
  • Testing
  • CreatedJuly 31, 2024 9:11 AM
  • UpdatedAugust 28, 2024 1:13 AM
CHIPED-703 Thank You Video From Orders Section Sending a Thank You Video from the Orders Section does not w...
Sending a Thank You Video from the Orders Section does not work at all. This needs to be fixed. It needs to also be configured to work with the same rule. Should only be able to send Thank You Video if item is approved and fully funded.
https://www.loom.com/share/7ffdafe1131b4ebd87082b84e4773625?sid=f52e1edf-48b2-4b96-84f3-52bebe845966
---------
Important: this will be one of the first items to be addressed after the launch; MVP2
Medium Backlog Unresolved --
  • MVP_Warranty
  • Request_to_team
  • CreatedJuly 25, 2024 8:35 PM
  • UpdatedJuly 27, 2024 7:47 PM
CHIPED-702 Filter the drop down to only fully funded and approved; Gray out sent videos. ATTENTION: At the meeting, we agreed to move to MVP2 and th...
ATTENTION:
At the meeting, we agreed to move to MVP2 and this section needs to be re-designed and split further for a better user experience.
------------
Two issues:
1.Can still send thank you video from Profile Setting…
Thank You Messages despite the item only being fully funded but not Approved. Item should not show under the drop down selection if not both fully funded and approved.
2.We should be greying out Thank You videos already sent so as to not confuse the customer.
https://www.loom.com/share/9adc4086c2e74c95a8d5d2044f61c521?sid=69be1fe9-6653-4a38-b359-93aac1e2f320
Medium Backlog Unresolved --
  • MVP2
  • Request_to_team
  • CreatedJuly 25, 2024 8:29 PM
  • UpdatedJuly 25, 2024 11:48 PM
CHIPED-693 Production - Sorting under My Contributions/Who Contributed to Me Hello Team 1) When you click on the small Sort icon in th...
Hello Team
1) When you click on the small Sort icon in the available columns on My Contributions and Who Contributed to me...they sort 1 time and don't work after that. Please fix.
2) Sorting is Missing for Gift Name under My Contributions. (It is available for this same column under Who Contributed to me so it should be available here as well). Please fix.
3) Sorting Missing for Gift ID, Contribution ID, GiftTag under Who Contributed to Me. Can we please add. they are the only other ones missing.
Thank you.
Medium
 the sorting will be adjusted further after the launch. We will need to rewrite the sorting function, which will take more time. 
it's not a show stopper. Moving to MVP2
Selected for Development Unresolved --
  • MVP2
  • Requested_to_the_team
  • Testing
  • CreatedJuly 15, 2024 5:22 PM
  • UpdatedJuly 26, 2024 2:04 AM
CHIPED-689 (Production) Loading Bar for Greeting Video/Thank You Video Hi Team While testing on production...I noticed an opport...
Hi Team
While testing on production...I noticed an opportunity to improve the customer experience. We currently have a great loading bar for when importing amazon wish lists into the app...see attached.
Can we use the same loading bar on the greeting video sections and and thank you video sections to give our users visibility to the progress of their videos as currently even when I upload it takes a good amount of time to upload and there is no messaging so the customer is not sure what is happening while they wait for the video to load.
If not possible now, let's add for mpv2 consideration.
Thank You
Medium
  adding this to MVP2. We propose to create a more modern loader, which we will need to involve a designer. If the developer creates a loader that does not match the design well, it will look out of balance. We propose to involve a designer first in this process.
Noted
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Discovery
  • MVP2
  • CreatedJuly 15, 2024 1:03 PM
  • UpdatedAugust 18, 2024 11:22 PM
CHIPED-687 (Production) Wish Lists "i" info box text alignment Hi Team While testing on production, noticed that the Text ...
Hi Team
While testing on production, noticed that the Text alignment on these 3 is not consistent. (the wish list description). Each box should start in the same area and be indented the same so each line starts to the left. See attached 3 pictures of how public wish List, private and shared "i" messaging looks.
Thank you.
Low
  The alignment of the tooltip is determined by the placement of the "i" icon, which varies based on the width of the text (title on the page). Currently, the tooltip appears centered under the icon, as is standard behavior for responsive web applications. If we need to position it at a specific spot on the page, this solution will not be responsive across different screen resolutions, which would lead to UX/UI confusion to the user. Implementing such a change would require creating additional guides and rules (CSS classes) for content/tooltip positioning, leading to increased development and testing time for various devices. Therefore, we do not recommend making this investment at this time.
Let's move it to MVP2, to the lowest priorities. 
Ok Please move to MVP2 low priority Thank You
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • MVP2
  • Manager_resolved
  • CreatedJuly 15, 2024 12:55 PM
  • UpdatedAugust 18, 2024 11:48 PM
CHIPED-686 (Production) Add Size Message to Registration Wish List Greeting Hi Team While testing on production noticed that this one...
Hi Team
While testing on production noticed that this one still needs updating. This is highlighted on task 634...(See below)..Once completed...you can close 634 and this task.
Need: Add “Media Upload: Max 100MB, 1 min” next to Wish List Greeting during the initial registration section. You have correctly added it in the Profile Settings Section
Please refer to pictures
1) Wish List Greeting: Please add “info” button with message “Media Upload: Max 100MB, 1 min”
(This should also be changed in the registration section as well so user is not confused)
Low
 the message was added. verify and close ( dev & stage) 
Hi Team
Luis here. I responded to this task I believe yesterday advising the message was placed in the wrong area along with pictures.
Please see attached. Pic with the "X" is where the message was placed incorrectly. Pic with the checkmark is where you have correctly placed in the Profile Settings section and where the message should go during sign up as well. Can you please place it in same place?
Please let me know if any questions. Thank You.
Media-UploadIncorrect.jpg MediaUploadcorrect.jpg
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Discovery
  • MVP_Warranty
  • Manager_resolved
  • CreatedJuly 15, 2024 12:48 PM
  • UpdatedAugust 18, 2024 11:21 PM
CHIPED-675 Can't manually enter contribution amount Team- None of us can manually enter a contribution amount...
Team-
None of us can manually enter a contribution amount. In this video for example, I want to contribute $10 dollars but as soon I type "$1", it automatically stays at "$1" and not let me type "$0". The only way to do it is if I click on prefixed contributions $10/15/25 etc
Medium
 Hi, Charles!
Fixed, please check and resolve.
GM Max
Looks good. 1 thing Charles included in his email is for remaining balancing of .14 cents or lower... you can't type .5 when entering cents...you HAVE to type zero first 0.5
Can we make that quick fix as I can see customers getting frustrated trying to type .5 with no error message and some of them not being able to figure out that you have to put the zero first.
If can't be done...i'll close this. Luis
GM Max
Looks good. 1 thing Charles included in his email is for remaining balancing of .14 cents or lower... you can't type .5 when entering cents...you HAVE to type zero first 0.5
Can we make that quick fix as I can see customers getting frustrated trying to type .5 with no error message and some of them not being able to figure out that you have to put the zero first.
If can't be done...i'll close this. Luis
 Luis, its more complicated to add such a custom function. This will be an additional function, that might break the default functionality and move us further from launching. Everyone on the internet and who using computers, knows how to type numbers, especially when they want to pay for something in cents. 
I think if we will get a request from customers in the future, we will get to this enhancement later; however, today it's 80% effort to gain less than 10% return on investments. 
Hi team
Sending this one back. I replied to max via email as well. Shared that venmo has this functionality
IMG_9776.png copy_1E29F962-8CD7-40A5-BB5C-061264713936.mov
 
Luis,
After careful investigation into the issue with entering low amounts starting with a period, we have identified that the JavaScript function conflicts with the quick buttons. To avoid delaying the website launch, we recommend moving forward and placing this enhancement on the roadmap for future development.
Our research indicates that users who start typing to contribute small amounts, particularly those under $0.95, are generally looking to top off their contributions. The percentage of users needing to enter such low amounts is minimal, estimated to be about 1-2%. Therefore, addressing this functionality immediately is not critical, but it should be considered for future improvements to enhance user experience.
Regarding the usability of entering low amounts with a period:
*User Behavior:* Studies on user behavior with numeric inputs indicate that users typically expect to type whole numbers and decimals in a straightforward manner. However, the frequency of needing to enter amounts below $0.99 by starting with a period is low, as most contributions are usually rounded to the nearest dollar or significant amount.
*Usability Studies:* Usability testing reveals that while some users might find it convenient to start with a period for quick entry of low amounts, this is not a common use case. Most users prefer entering whole numbers first and then adding decimals if necessary.
*Impact on User Experience:* For the small subset of users (estimated at 1-2%) who might need to enter amounts below $0.95, starting with a period can be a minor convenience. However, ensuring overall functionality and avoiding conflicts with other features (like quick buttons) is more critical for the broader user base.
 
----
 
*Recommendations:*
* *Immediate Action:* Proceed with the current implementation without delaying the launch.
* *Future Enhancements:* Plan to revisit this feature in future updates, ensuring it aligns with overall user experience improvements and avoids conflicts with other interactive elements.
----
Finding specific statistics on the frequency or commonality of users entering decimal amounts with a leading period can be challenging and context-dependent. However, based on general usability principles and user behavior observations:
* *User Expectations:* Users generally expect input fields to behave predictably and intuitively. Entering a numeric value with a leading period might not meet these expectations because it deviates from standard numeric input conventions.
* *Error Handling:* Many systems and frameworks automatically interpret input starting with a period as invalid or unexpected, triggering error messages or preventing submission. This design choice is based on ensuring data integrity and preventing accidental mistakes.
* *Research and UX Guidelines:* Usability studies often recommend against allowing inputs that start with non-numeric characters (like a period), as it can confuse users and increase the likelihood of errors.
moving entering period then numbers to future enhancements
Luis, we will revive this task, and will add the requested functionality, as agreed previously as enhancements / MVP2.
Hello Team
Thanks for reopening this task as I could not find it anywhere on verixity. Please add it to MVP2 tab for future functionality consideration. Do not start working on this one until we all meet and decide on what to work on next as we have many other things that have higher priority right now. Thank you
In Progress Unresolved Development Site
  • Development
  • MVP2
  • Request_to_team
  • CreatedJuly 10, 2024 4:24 PM
  • UpdatedAugust 29, 2024 11:28 AM
CHIPED-672 Changes in admin section (column adding, removing) 2 Please remove "Net Amount Difference" on the bottom edit s...
2 Please remove "Net Amount Difference" on the bottom edit section as you already removed it from the top section
4 Please add column "Contributed Store Credit" as it is missing
Add-Contributed-Store-Credit.png Net-Amount-Difference-Remove.png
Medium
 Hi, Charles!
Done,please check and resolve.
confirmed
confirmed
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Discovery
  • MVP2
  • CreatedJuly 3, 2024 10:27 AM
  • UpdatedAugust 18, 2024 11:45 PM
CHIPED-670 Delete 669 for this one: Uploading Video and Save Changes button Please delete 669 and replace with this one. Forgot to add t...
Please delete 669 and replace with this one. Forgot to add test video pics to 669. Thank you.
Hi team
Please reference video.
using my loucam82 account I deleted my greeting video. Refreshed logged out and in to confirm it went through as I wanted to start from scratch. I uploaded a video as you can see it uploaded, took about 49 secs for it to “go through” and at the end got a red error message on top. I did not hit the “save changes” button. However after refreshing and bouncing from screens I went to my public profile to see that the video was now on my profile. I tried it again with a smaller 7 sec video “not on the attached example video” and that one did not give an error but a green good message and immediately showed on my profile however for that one either I did not hit the save button. I also tested deleting a video without hitting save button and the account did remain with no video.
Possible issue I see:
1) greeting video or welcome video or any info that is updated on the profile settings should not save unless the customer hits the save changes button.
2) many times on websites there’s a pop up that comes up when a user changes information and tries to leave without hitting save. Asking the user if they want to move forward without saving the changes. Not sure if that’s possible here but if not maybe add to mvp2.
When I change something in let’s say the address field…and did not hit save changes and went somewhere else on my profile and went back it actually didn’t save but for some reason the videos do.
Can we fix so that changes including videos and pictures only save in the system if the user clicks on save changes?
3) I think there’s a long delay -49 secs where the customer doesn’t know what’s happening and if the video went through or not. This experience can be enhanced. Maybe a loading bar? From 0 to 100%? And once complete it shows right away on on the wishlist greeting section and then on public profile right away if user clicks on save changes?
4) not sure of why error message on this example came up yet video still loaded on my profile. Any idea? Per the screenshot the video is only 21mb. So not huge. Maybe you can replicate and see?
Any other ideas to improve the customer experience here is appreciated.
Thank you.
Medium
Hi, Luis!
as you can see on the video all looking good.
Uploaded the same video - https://monosnap.com/file/r0qvwUEgJkc1rnJlchi62xLg3mBZ5b
Please send the video with error if the problem still reproduses
team will look to reproduce. With that said, the issues I listed don't really have much to do with the video uploading successfully or not. It's the other issues i listed that are the issue.
  We have discussed in the details about this issue and the decision was made to let it leave it in the "backlog";
On the meeting we have discussed to provide an additional messaging to the user, for a better experience. Marking this task as mvp2. 
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Design
  • MVP2
  • Manager_resolved
  • CreatedJuly 1, 2024 9:01 PM
  • UpdatedAugust 18, 2024 11:20 PM
CHIPED-648 Social Media Templates Review Hi, We tested the sharing templates once again for a full...
Hi,
We tested the sharing templates once again for a full analysis and noticed a few things:
1 Picture Preview is not appearing in both FB and X (strangely we checked on DevApps, and the preview picture is appearing. We have attached the reference pictures found on dev apps)
2 It says Thank you Video even if you post a thank you picture
3 For some reason when you upload a picture, it shows a “play” button and then show the picture.
4 Many if not all the links on the email are not hyperlinks (clickable) and not having preview picture show up.
Lastly, we checked each and every sharing email template again and noticed we need to do minor fixes. Kindly please fix and if you would like, please show us where we can edit and we’d gladly edit it ourselves.
For your convenience Here is a link to FigJam board we've created with all template screenshots
https://www.figma.com/board/xNl8No3Bk83fs3vSHvI8HI/Sharing-Template?node-id=0-1&t=5mEdD05qKXIHYdCu-1
Highest
Hi, Charles!
The task was done
Please check and resolve.
Hi,
I have reviewed the amendments that your team has done in regards to what we have suggested. We have found many discrepancies between what we provided in the fig jam file vs what was actioned. We also noticed images such as sharing a gift on twitter does not populate in tweets like it does on devapps.
Some examples of the discrepancies I have noticed
• Profile Sharing
Email: We provided, “Take a look at at my ChipedIn wishlist below:
https://stage.chipedin.com/amine2
" What we see is link and user’s bio.


X: Does not include handle @chipedinapp
• Welcome Greeting Sharing

Email: We provided ““Take a look at at my ChipedIn wishlist below:
https://stage.chipedin.com/amine2”

 What we see is 2 links, same as old. This has not been updated.


X: Does not include handle @chipedinapp
• Gift Sharing
Email: Should say check out this item on my ChipedIn wish list. Then should include 2 links showed in screenshots provided 

What we see is only 2 links
X: Should say “Check out my item on my @chipedinapp wish list” 
What we see looks like old. This has not been updated
• Shared Wish List Sharing
Email: We provided ““Take a look at at my ChipedIn wishlist below:
https://stage.chipedin.com/wishlists/5xbDzBi2RvMD” 

What we see is only links, same as old.

X: Should say include @chipedinapp as shown in screenshot.
Please ensure that each template matches the chart in the fig jam link we provided. https://www.figma.com/board/xNl8No3Bk83fs3vSHvI8HI/Sharing-Template?node-id=0-1&t=FRWpuguWvJxjkcYB-1
Please let me know if there are any issues with viewing the file. Also as mentioned, we'd love to help out so if can, please show us where we can edit and we'd gladly edit it ourselves.
Thanks
Not sure why this is sent back to us on our side there are no comments. Thanks
Hello Amine Amine !
In X, the hashtag @chipedinapp has been added, and images are also being displayed (it's not in the Figma templates, but the images are pulled from the project).
 
Screenshot - https://take.ms/rXjk6
Hi Team – As Portal is back up, I will be copying our last response via email to the below, so everything is kept within the portal. Max’s response are also below:
________
1 - when we post video on twitter and someone clicks on the profile link (stage.chipedin.com/a222x) it goes to 404 error. (Please reference video)
NEW RESPONSE - This is highly strange as we saw Max's video having no issue. Amine initially could not do it on his end so I tested myself and confirmed we both get 404. I even did another user profile just to confirm and still received 404 (video attached) .
Could you please do me a quick favor and share someone else's video again? And possibly to ask Alek or someone on team to check on their end since all of us are having this issue over here?
2 - When in X, thumbails take some time to load, when we post, it takes some time for thumbnail image to appear, (Aprox. 10min) is there any way for this to speed up, as this is usually not normal in social media platforms.RESOLVED
3 - Facebook vs twitter, we’ve noticed when we share a welcome video. We noticed X looks good and plays video on X. But when clicking thumbnail on Facebook it goes to a chipedin unique page(does not play the video on Facebook platform)
NEW RESPONSE - Specifically for FB, can you show video thumbnail as it is currently showing, but when person clicks thumbnail, it redirects to gift recipient's profile so they can see video and their wish list?
4 - Templates to fix
A. We noticed there were changes however we saw a few misspellings (“wish list”, “check out”) and some templates were not copied exactly as requested. We have attached a few as a reference. Also as discussed on the meeting to remove the duplicated link on top of the body of the email.
B. Specifically these need to be reviewed as we’ve noticed it does not have @chipedinapp or has incorrect message
5 - Contributor Sharing profile is incorrect- Incorrect message, this is for an unregistered user to share a profile and is showing for to share a gift.
6 - Goal Reached Sharing- Missing @chippedinapp on X sharing.
For reference please look at our whiteboard link as you may see what we’ve asked for vs what was provided in the red rows on the table
https://www.figma.com/board/xNl8No3Bk83fs3vSHvI8HI/Sharing-Template?node-id=0-1&t=tJl2SvXR8DNfj1vL-1
MAX'S RESPONSE - From 4 - to 6 - I will review in detail and update you shortly.
Twitter-404-Click-Profile.mp4 Twitter-404-another-profile.mp4 Private-Wish-List-Sharing.pdf Amine-Amine-@AmineAm36168352-13h.png Screenshot-2024-07-24-at-23.48.32.png stage.chipedin.comamine2.png
  
Unfortunately, the {{mailto:}} protocol does not support HTML content, so embedding an image directly in the email body using HTML tags won't work with a standard {{mailto:}} link. This means we can't embed an image inside the email.
   items 4 -6 was fixed, except duplicated link on the top of the email.
We have verified that misspellings (“wish list”, “check out”) - are fixed. 
---
what is left to fix: ( Also as discussed on the meeting to remove the duplicated link on top of the body of the email. )
This will be adjusted after launch. 
Team.
This looks good except for two issues:
1 - when we post video on twitter and someone clicks on the profile link (stage.chipedin.com/a222x) it goes to 404 error. (Please reference video)
NEW RESPONSE - This is highly strange as we saw Max's video having no issue. Amine initially could not do it on his end so I tested myself and confirmed we both get 404. I even did another user profile just to confirm and still received 404
You are saying there is no issue however we are still having issue. To compromise we can test again on production and if we still get 404, we will label this as MVP1 after launch as we have to get this fixed.
3 - Facebook vs twitter - Max, to resolve this issue with Facebook not having the welcome video be able to go straight to user profile, just substitute USER NAME for GiftTag (and enter the hyperlinked GiftTag as you have done with the Thank you video.) This will fix this and viewer will now be able to click on link and go to Gift recipient's profile.. Please look at the referenced picture.
Thank-you-video-has-gift-link.png Welcome-video-should-have-gifttag.png
 Charles, please let us know which browser are you using for the share, and you are getting 404.  Is this on Mac, and browser "Safari" ?
I can't replicate on Chrome or "Brave" or "Edge". Please check other browsers. 
3 - We have to change the URL to the profile instead of the video. 
  https://stage.chipedin.com/max1234/video  the URL "back to Profile" was added. please verify on stage.
I am pushing it to production as well. see screenshots attached
Team
Please see comments
1). GiftTag should be in the front of name
2). The play button and share button is way too big. Please make smaller (You may reference thank you video)
IMG_2164.jpeg
 Good afternoon, Charles!
We have fixed it and tested it on various devices.
Please view the screenshot.
  !StageSamsungA14.png|thumbnail!
done
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Design
  • MVP_Warranty
  • CreatedJune 5, 2024 11:39 AM
  • UpdatedAugust 18, 2024 11:43 PM
CHIPED-646 Welcome video not working. Not sure if video working but this specific video is not wor...
Not sure if video working but this specific video is not working with any of the team. It looks like upload is successful for a minute then goes away and says failed. It also shows for a split second on wish list then goes away. Please look into. Also it says file is 42.2 MB Thank you
Please download video from this google drive link as it won’t also upload on portal
https://drive.google.com/file/d/1wBl90C3CXndZWdHhbJzNFswNGjSf4ec3/view?usp=sharing
Medium
    504 Gateway Time-out
There is two approaches:
1. make requests to /api/v1/me/video/welcome  and /api/v1/videos/*  without timelimit
2. upload it in background
This is needed because big videos that are in hevc format are converted to h264, and to do it on this server it requires more time
--------
Due to the file type that is not a typical filetype, it will be addressed after the website launch in MVP2.
 
We need to discuss further as we have not seen these types of errors when uploading ANY type of video from iphone previously. We tried many scenarios: Videos we have uploaded before that are now not working. Videos that are 10 seconds all the way to videos that are 59 seconds (under 60 mb) etc. We not only see a huge delay, it does not upload any videos. We even seen a message saying too many attempts (maybe after 10 different video attempts, only 2 worked). We feel that something was changed of recent as this has never been an issue. More importantly as we know a majority of video uploads will be on their iphone (and cell phone in general). No one is aware of what codec they are uploading. We have tried from 720p to 1080p and still videos not uploading. Please fix .
  the 55 meg video was uploaded with no issues. on production -> https://www.chipedin.com/max12345 
closing this task 
Hi team
This is Luis. I just downloaded the video from the link Charles originally sent to my iphone. I then tried to load it to my gift tag profile: lutesting125
After I hit upload it took 85 seconds for me to get any type of messaging and it was an error message. (Attached pic). I tried again and same happened. I then hit saved. The wheel spun for like 75 seconds and then I got the same error message.
I tried to them click on different parts of the app and go back to my public profile to see if the video ended up somehow uploading despite the error messages and it did not.
I don’t think this issue is fixed yet. I did this on stage on my iPhone.
IMG_9990.png IMG_9991.png IMG_9989.png
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Development
  • MVP_Warranty
  • CreatedJune 4, 2024 5:27 AM
  • UpdatedAugust 18, 2024 11:19 PM
CHIPED-643 Welcome Greeting not populating Hi Max, Having issues uploading a video or image for the ...
Hi Max,
Having issues uploading a video or image for the welcome greeting. After I upload, the profile page does not populate with anything. Please refer to screenshot and screen recording. Screenshot shows what happens after image is uploaded and screen recording shoes what happens after video is uploaded.
Thanks
Highest
 please provide the file that you tried to upload. Please be sure that the server can handle as of today to uplaod only MOV and MP4 files, all other will be adjusted in MVP2. 
Yes majority of the media we have been uploading has been from iphone with no alterations. We get these random glitches as seen on this video. This is also the part of Task 646 where even if a video is uploaded sometimes it shows it for a split second and then disappears.
FYI Task 646 applies more to the fact that majority of videos we have created on Iphone and uploaded (regardless of duration or capacity) is not uploading.
Regardless please ensure media uploading is working as it should. Anything technically coming out of an iphone media, should be part of scope of work and upload perfectly on website.
  I spesifically asked for the file that you tried to upload. the file was not provided.
please do that at least, so we can investigate further. Again, this issue was identified only at the beginning of June; this means that previously, it was not an issue. I suspect it can wait for the MVP2
done thanks
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedMay 31, 2024 8:59 PM
  • UpdatedAugust 18, 2024 11:43 PM
CHIPED-634 Media Upload Message (both With List Greeting and Thank you) Please refer to pictures 1) Wish List Greeting: Please a...
Please refer to pictures
1) Wish List Greeting: Please add “info” button with message “Media Upload: Max 100MB, 1 min”
(This should also be changed in the registration section as well so user is not confused)
2) Thank You Video/Picture: Please add message “Media Upload: Max 100MB, 1 min”
***I believe currently max upload is 95MB and 59 seconds. Can we just keep it clean numbers and do 100MB and 1min? If there is a specific reason why it needs to be 95MB and 59 seconds, then you may adjust accordingly***
Also not sure if there are any restrictions for photo capacity, but if there are, let us know so we can adjust message
Thank you
Low
  such icon and text was not in the in the Figma design. this will be addressed in MVP2. 
Team - We have listened and moved a few of your tasks to MVP2, however this is a must to add an "info" button and a line of text. This is a simple fix that will clear much issues and user experience as a user has no idea why their video was rejected/not uploaded.
Yes you are right it was not in FIGMA, but I think as you are the experts, this should have been implemented as it was reassured to us that these type of "pop ups" would be added. As I have reiterated many times, the FIGMA design was the BIG Picture, and your team wanted us to approve immediately and did not address the flow and experience. Your expertise should be informing us of these types of user experience scenarios. Adding what we asked will eliminate much doubt.
Please add. If you want to discuss, let me know.
   The FIGMA is not a "Big picture", that is why a lot of screens were designed and were mandatory for final approval from you.
We spent three months perfecting the FIGMA screens, with numerous adjustments throughout the process. All screens were ultimately approved. We provided your team with significantly more time than is typically allotted and collaborated closely on every minor change during the project.
At this stage, addressing these very minor changes immediately is not fair to our team. These fixes will be addressed right after the launch in MVP2.  Thank you for your understanding.
 
HI Max
Thank you for talking to us about this and adding this message as it would help alot and avoid user issues incase they are not able to upload their videos.
Please also remember to make it 100mb and 1min limit (I believe it was 99mb and 59 seconds.)
  messages were added. screens attached
Hi Team,
Checked and the only place missing this message: “Media Upload: Max 100MB, 1 min”
is during the registration section. I just created a new account and the greeting video section is missing this.
Please see screenshot.
Please refer to pictures
1) Wish List Greeting: Please add “info” button with message “Media Upload: Max 100MB, 1 min”
(This should also be changed in the registration section as well so user is not confused)
Hi Team
I checked and all is good except for during registration section...the Media Upload message is still missing from the wish list greeting. See picture attached. I just created a new account and the messaging is missing.
1) Wish List Greeting: Please add “info” button with message “Media Upload: Max 100MB, 1 min”
(This should also be changed in the registration section as well so user is not confused)
Hi Team
I checked and all is good except for during registration section...the Media Upload message is still missing from the wish list greeting. See picture attached. I just created a new account and the messaging is missing.
1) Wish List Greeting: Please add “info” button with message “Media Upload: Max 100MB, 1 min”
(This should also be changed in the registration section as well so user is not confused)
newacct.Wishlistgreeting.mediauploadmissing.jpg
 added text to the registration screen as well. NOTE: MVP2; Hours will be billed for this task in MVP2 / support. 
Hi Max
1) Opened a new account in production and it is not there.
2) Opened a new account in stage but the message was put in the incorrect area. I attached 2 pictures one showing the correct area where it should go and currently is placed (in the profile section) and where it was placed incorrectly currently at registration.
Please fix. Thank You.
mediauploadaboutyouincorrect.jpg mediauploadcorrect.jpg
 Hello Luis  !
We have 3 modules where photo and video uploads are available:
* Registration -  !MediaUploadAndUploadmediahorizontal.png|thumbnail!
* Profile -  !profileUploadMedia.png|thumbnail!
* Thank You Messages-  !Stage Media upload.png|thumbnail!
(In Thank You Messages, it is not necessary to capture video or photo in landscape orientation.)
Resolved
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedMay 30, 2024 12:06 PM
  • UpdatedAugust 18, 2024 11:42 PM
CHIPED-630 Add Gift button missing from Shared & Private Hello team I went to shared and private and added a colle...
Hello team
I went to shared and private and added a collection folder to each. I then went into each and do not see the Add a Gift Button anywhere. Utilized gift tag: lutesting100. Looked on mobile and desktop.
High
  please check figma, it does not have such button for any wish lists - for mobile
 
the button already exist, but it is in the hamburger menu
!xbzrqBdFcr.png!
 
 
 
Hello Team
Ok. Please close and tag for MVP2 as a possible option we might want to consider adding to make it even more visible and easier for the user to add a gift within each of their private/shared catalogs. Thank You.
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Discovery
  • MVP2
  • CreatedMay 29, 2024 9:25 PM
  • UpdatedAugust 18, 2024 11:41 PM
CHIPED-627 Understanding Scrape Codes. 200 code generated although picture did not load. Hi Team Utilizing new account gifttag: lutesting100 I adde...
Hi Team
Utilizing new account gifttag: lutesting100
I added a Louis Vuitton bag as a gift. Gift ID #5632 Price and color were auto populated successfully but the image did not. I tried to manually add the image url and it did not work either.
Scraper tab shows scrape ID 4575 for this item with Status Code 200.
Per your response on a prior task...200 means " everything went well, any other code indicates problems"
Questions so we understand: 1)Should this gift have had a status code 200 since the image did NOT populate? 2) If price, size, color, etc is generated but not a Picture...is that considered a successful Scrape? If so, what code is a fully successful scrape where even picture came back along with price size color etc successfully? 3) What code is a scrape where picture was not populated but everything else was? What scrape code shows picture and everything else populated but not the price? 4) what happens if the picture did not load on the first scrape but we go into admin and manually add the url to the picture and it works...Does this update the scrape code in the Scrapes tab or nothing will update?
Thank you.
Medium
The scraping return results, and we can see details.
louisvuitton website somehow manages to block downloading image script even with proxy.
I'll make another attempt but probably for louisvuitton need some other proxy server or something to download image from url
-----
Further enhancements can be done in mvp2 
Hi Team
Understand the challenges with this vendor and probably a bunch of others. What we are trying to get/understand from this task however is how to further read/understanding the scraping codes. Understanding was that code 200 meant EVERYTHING went well aka the scrapper got back a picture, price, size, color, etc. This example shows picture did not come back. So does that make a Truly fully successful scrape? Should it be marked as 200?
Sorry if I am missing it, the point of us asking here is every day or week we will be pulling all Scrapes that are NOT marked as 200, further investigating as to what happened and sending the examples to the scrape team and you. If a scrape did NOT return a picture we want to send those too but if those are also marked as 200 b/c they returned everything except the picture...they will not be part of the examples we send.
So is there anyway to make sure that if a scrape did not return a picture that it is not marked as 200? If not, then it is what it is.
Thank You
   
A 200 status code means the server was reached and the script executed successfully. However, this code does not account for specific details like missing pictures or other variables. To enhance our understanding and classification of scraping outcomes, we need to develop custom status codes that reflect different scenarios. This can be addressed in MVP2.
Your understanding that a code 200 signifies everything went well, including the retrieval of picture, price, size, color, etc., might look correct. However, as you've pointed out, the example shows that a picture was not returned despite the 200 status. This indicates that a 200 status alone does not necessarily mean a fully successful scrape in terms of data completeness.
To address this, we propose the following steps:
# Develop and agree on custom status codes for different scraping outcomes.
# Implement a system to label scenarios accurately based on the data returned.
This approach will help ensure that any scrape missing critical elements like pictures is not marked as a 200. Instead, it will be assigned a custom status that accurately reflects the partial success, allowing us to capture these instances for further investigation.
----
This should be moved to MVP2
Thanks for the explanation.
Please move to MVP2.
Done Done --
  • Client_resolved
  • Discovery
  • MVP2
  • CreatedMay 29, 2024 8:15 PM
  • UpdatedJuly 3, 2024 11:08 AM
CHIPED-624 Referral Code Not Populating on Admin Hello Team I created a new ID yesterday Gifttag: lutestin...
Hello Team
I created a new ID yesterday Gifttag: lutesting100 I added the Welcome5 Promotional code at signup and it went through successfully. Admin shows $5 in the Bonus Money, USD Box but is is NOT populating the "Welcome 5" Referral Code on either the main page of the Users Section or on the Edit Section. We need the code to populate on both sections so we can track the success of different campaigns we will be running with different referral codes for $5 off. Please add. Thank You.
High
 Hi, Luis!
Fixed, please check and resolve.
Hi team
Went in and created a new account. Gift tag lutesting500
With promo code welcome5
Looked in admin looks good. Shows on both main user section and on edit
My question is I see 2 fields one: named promotional credit code and promotional credit code used with this one being greyed out.
I’m thinking you built promotional credit code field so that if we need to edit the promotional code for this account in case a user entered the wrong one for whatever reason and we want to update the account with the right one we can do it here. I went in and typed “1111” as this is also a $5 code that is listed on the “referral codes” section but the system gave me the error message on the video attached. Can we fix this so that we are able to enter a new registered code on this field and then “promotional credit code used” is updated with the new code we entered, in this case 1111?
Thank you.
copy_E9B1632E-8202-407A-B6FE-383FA57D58BF.mov
 Hi, Luis!
You don't need to edit this field, bcs it shows which code user used during the regisration.
Also if user enter wrong code he receives error message that code doesn't exist that the idea of the referal code.
Hi Team.
You built 2 fields "promotional credit code" and the other "promotional credit code used" with this one being greyed out.
1) If all goes as it should, i understand that if the user enters a correct valid promo code during sign up...the code will displayed under promotional credit code used and $5 will show in the field "promotional credit money, usd.
Request:
1) We would like to utilize the field " Promotional Credit Code" for us as admins to be able to Enter here a Valid Promo Code and that code will then show on the "Promotional Credit Code Used" section and update the "Promotional Credit Money, USD" field for when a user forgets to add a promo code during sign up and reaches out to us, we decide to honor it, and we ask them what promo code are you referencing (So we know what campaign to tag the credit to)...we can then put the correct promo code here and can track what marketing campaign to track that promotional credit to. Also if for some reason a user did enter a valid code during sign up but user entered the wrong one and we for whatever reason want to update the user profile with the correct promo code...we can also update it in this field.
Currently, when I enter a valid promotional credit code on the promotional credit code field even for a user ID that does not have any current promo code or promo credit money, usd to it...it gives me an error message as the only way currently to add Promo credit money to an account is updating the promo credit money, usd field...but if I do that and add $5 there...again the account won't update with a Promo Credit Code that we can tag that money to.
Please see if we can activate the promotional credit code field.
Thank You.
promocredit3.jpg Promocredit2.jpg promocredit1.jpg
  Field is available to edit now.
Hello team
I went in and made sure that gift tag is: lutesting100 had nothing under: promo credit code used and no money listed under: promotional credit money, usd.
Per this task I then went to “promotional credit code” to see if it can be updated. I entered “Welcome5” and got the attached error message. I also tried 1111. Same. Again what would like to happen here is that we can enter an active promo code here and it will override whatever promo code is under “promotional credit code used” and show in that field as well as update the “Promotional credit money,usd” field to the amount that promo code provides the customer. This will allow us to track to what promo code to assign that $5 to. Currently, the only way to add promo code money to an account is adding $5 to the promotional credit money field but promo credit code used field remaining blank.
Please update. Thank you.
Column
copy_999A9958-E6CC-4F2E-93D1-FAAB93E72E6C.mov IMG_8532.jpeg IMG_8533.jpeg
  The use of those fields are incorrect. Those fields were designed to be used differently, that you are trying to use them for. 
------
Promotional Credit Code (the name was recently updated per your request, Which is incorrect; It should say "influencer personal promotional code"
This field is used for a unique "influencer promo code." it's not meant to be used as a promo code that was used during the registration.
-----
Promotional Credit Code used (use this field to write down, which promotion credit code user used  - it's self explanatory)
This field is used for an administrator to write down the "promotion code that was used during the registration" 
-----
Earning Rate % ad Payout Amount USD
These two fields are updated automatically when the influencer gives out his promotional codes, and the influencer will earn profit from referring new users. 
---------------
Please test it with the above functionality in mind and close this task. 
Per discussion with Charles, the influencer code and earning % rate is on pause now, and it will be developed in further in MVP2
  The use of those fields are incorrect. Those fields were designed to be used differently, that you are trying to use them for. 
------
Promotional Credit Code (the name was recently updated per your request, Which is incorrect; It should say "influencer personal promotional code"
This field is used for a unique "influencer promo code." it's not meant to be used as a promo code that was used during the registration.
-----
Promotional Credit Code used (use this field to write down, which promotion credit code user used  - it's self explanatory)
This field is used for an administrator to write down the "promotion code that was used during the registration" 
-----
Earning Rate % ad Payout Amount USD
These two fields are updated automatically when the influencer gives out his promotional codes, and the influencer will earn profit from referring new users. 
---------------
Please test it with the above functionality in mind and close this task. 
Per discussion with Charles, the influencer code and earning % rate is on pause now, and it will be developed in further in MVP2
Good Morning Team
Thanks for the follow up.
1) The request made was to change anywhere it said referral code to promotional Credit Code...Don't recall sending a request to change "influencer personal promotional code" field. But doesn't matter. That is why when I saw 2 of these fields one being Promotional Credit code and Promotional Credit Code Used, I was confused.
Can you please change this field back to.." Influencer Personal Promotional Code"
2) I tried to "test" the promotional Credit Code per your suggestion, but where do we write down this code currently on a user's account?
If I go to Admin - Referral Codes - Add - Only Payout Amount USD, shows as an option. There is no option to input a referral rate for the user despite referral rate being listed on the screen before. Looks like it was just something that was missed. Can you add this if this now since the functionality is already there? If not, please add in MVP 2.
Please address these 2 points and I will close this task. thank you.
influencer-code-1.jpg referral-earning-rate-2.jpg
 
# influencer personal promotional code - changed.
# promotional credit code used = welcome5  (this is the field where it will be written after the registration of user) 
Move task for MVP2
Confirmed you changed the field name back to influencer personal promotional code.
As per the below. Yes please add to MVP2 so we can further discuss then.
2) I tried to "test" the promotional Credit Code per your suggestion, but where do we write down this code currently on a user's account?
If I go to Admin - Referral Codes - Add - Only Payout Amount USD, shows as an option. There is no option to input a referral rate for the user despite referral rate being listed on the screen before. Looks like it was just something that was missed. Can you add this if this now since the functionality is already there? If not, please add in MVP 2.
Please address these 2 points and I will close this task. thank you.
influencer-code-1.jpg referral-earning-rate-2.jpg
Done Done --
  • Client_resolved
  • Discovery
  • MVP2
  • CreatedMay 29, 2024 7:36 PM
  • UpdatedJuly 1, 2024 7:46 PM
CHIPED-610 image to url error to upload Webscrape did not pick up picture so we tried to add image u...
Webscrape did not pick up picture so we tried to add image url but error comes up. (File is not an image)
We have seen a few of these of recent. how can we handle it going forward?
https://us.louisvuitton.com/images/is/image/lv/1/PP_VP_L/louis-vuitton-lv-jewel-pilot-sunglasses--Z1854U_PM2_Front%20view.png?wid=1440&hei=1440
Giftid #5603
High
 the file should be jpeg or png. The file type is AVIF - that is what their server is pushing to the browser. 
Also, the file has to be uploaded. Any other formats are ignored. any additional functionality beyond existing functionality = enhancements.  If you want us to be able to work with such format, we will need add additional code libraries to be able to detect and convert it into jpeg or png, for consistency.  As of now, I would say this task should be moved to MVP2 enhancements.  (Estimate: Developer 4 hours + QA: 1 hour  = 5 hours total)
----
What Is the AVIF Format? AVIF, which stands for AV1 Image File Format, is a modern, open-source image compression format. The AVIF format is based on the AV1 video codec, which was developed by the Alliance for Open Media (AOMedia) to provide efficient and high-quality video compression.

AVIF, or AV1 Image File Format, is a modern, open-source image compression format that's designed to be more efficient than traditional image formats like JPEG and PNG. AVIF files can achieve better compression efficiency, smaller file sizes, and higher quality per byte than traditional formats. They also support high dynamic range (HDR) and other modern imaging techniques, making them ideal for applications that require precise color and detail, such as professional photography and media content.
Thank you for your explanation.
We definitely need a solution as not having a picture shown on someone’s wish list is not good. At this time, we do not think including AVIF is necessary, however we are still in need of having the ability to manually import pictures in the admin, especially if scraper does not work and we can not find a similar URL image online to upload. On task 497 we had reminded the team to add manual picture upload as this was in our previous ChipedIn, but instead the proxy url was implemented (which we do not think we will use nor requested it). This would help us eliminate all these issues.
Also, we did more research on high end items to webscrape and unsure it is because webscrape is not working (we haven’t added to the system) or because it is AVIF (we believe this might be the issue as it gives an error when we add the individual item url). Let us know your findings as these are high end retailers users will add. The URL is provided below:
Gucci
LV
Ferragamo (not sure if added to system)- https://www.ferragamo.com/shop/us/en/women/shoes-sales/pumps-sales/justina-x5-758519?ds_cid=71700000118740463&utm_campaign=MIDDLE_PURC_US_US-EN_ALW_ADW_BRAND_PMAX-SALES&utm_source=google&utm_medium=cpc&&wt_ga=_&wt_kw=__&gad_source=1&gclid=CjwKCAjwgdayBhBQEiwAXhMxtqQxzQQBbRVUChpbB4sdYmu3JGLUCD2S4DMsaoZ9uDcIcKQ0uYIxDRoCfp0QAvD_BwE&gclsrc=aw.ds
Tiffany’s (did not scrape at all) https://www.tiffany.com/jewelry/bracelets/tiffany-1837-makers-narrow-chain-bracelet-in-sterling-silver-and-18k-gold-GRP11152/tiffany-1837-makers-narrow-chain-bracelet-in-sterling-silver-and-18k-gold-63526738/?omcid=ppc_google_TIFFANY_WJ_USA_NOBRID_FJW_HIGH_OGOING_EC_PEMA_GPMA_CRD_USD_N_FeedTest_&mkwid=%7Cpcrid%7C%7Cpkw%7C%7Cpmt%7C%7Cpdv%7Cc%7Cmtid%7C744dpc50313%7Cslid%7C%7Cproductid%7C%7Ctargetids%7C%7Cgroupid%7C%7C&gad_source=1&gclid=CjwKCAjwgdayBhBQEiwAXhMxtj5GIUOsFkJemNthwnrOuSw1S0zZx6d62T2PkmSSmVf5fb7Q9aBtwRoCO84QAvD_BwE&gclsrc=aw.ds
Chanel
https://www.chanel.com/us/fashion/p/A01112B16664NW790/classic-11-12-handbag-tweed-silver-tone-metal/
Prada
https://www.prada.com/us/en/p/high-heeled-satin-sandals/1XP48B_049_F0164_F_135
Givenchy
https://www.givenchy.com/us/en-US/shark-lock-boots-in-leather/3617010134075.html?cmpid&gad_source=1&gclid=CjwKCAjwgdayBhBQEiwAXhMxtlgxqpAZpgzucZeG5AV6VbDDxETS2rwQ-ucZ1soDEipr7DzMPN1PahoC-zkQAvD_BwE
Adding manual picture upload would fix all these issues and later decide on AVIF. Thanks
  this will be in the MVP2.  As of today, just save / convert  file as PNG or jpeg and upload it
Will add to mvp 2 as we have the ability to upload manual pictures.
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedMay 24, 2024 5:59 AM
  • UpdatedJune 8, 2024 10:16 AM
CHIPED-571 Order Status - (Admin + Website) Please reference Order #20 / Item 5353 3 Please add “Gift...
Please reference Order #20 / Item 5353
3 Please add “GiftId” on Order tab in Admin section so we know which gift the order is referring to
4 On Customer “All Orders” Section, please move Note after “Status”
Medium
 Hi, Charles!
The task was done, Please check and resolve.
done
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Design
  • MVP2
  • CreatedMay 10, 2024 10:25 AM
  • UpdatedAugust 18, 2024 11:40 PM
CHIPED-568 Upload media horizontally note for greeting If possible kindly add note under greeting video/pic section...
If possible kindly add note under greeting video/pic section at registration and settings
“Upload media horizontally for optimal viewing”
Low
Hi, Charles!
The task was done.
done
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Design
  • MVP2
  • CreatedMay 10, 2024 3:51 AM
  • UpdatedAugust 18, 2024 11:39 PM
CHIPED-532 Admin link to wish list on item gift side 1. Can you please create a hyperlink that when selected redi...
1. Can you please create a hyperlink that when selected redirects to the user's exact item on the wishlist. (We've noticed that it is very difficult to view user's wishlist without this functionality, Also the circle areas are suggested areas to put link unless you feel there are better areas.)
2. To avoid tampering of the gift link it would be great if possible to have a copy function on the right side.
Medium
 Hi, Charles!
We, ve added 2 columns (https://go.screenpal.com/watch/cZhnDzVMpXu)
1. Leads to the user's profile in the admin section
2. Leads to user's profile on the site
Thank you for this.
We tried to view your video recording, but when we click, there is nothing there.
However we tried to test ourselves and when we click on an Item URL, it gives us "No App Query" error message on type right.
Please let us know. Thanks again.
No-App-Query-URL-GIFT-Error.mp4
Hi, Charles!
We made some changes pls check again on NEW items.
Thank you!
Hello
We just tested and now it says forbidden. Sent video for your reference.
Thank you
Forbidden.mp4
Hi, Charles!
The task is done, please check and resolve it.
Btw, If you want to check the item which is in private wishlist you need to be logged in as admin on the site. (same creds as in admin panel)
Done thanks
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Design
  • MVP2
  • CreatedApril 25, 2024 11:59 AM
  • UpdatedAugust 18, 2024 11:38 PM
CHIPED-478 After Contribution is made -> Redirect to wish list page behavior Behavior after contribution is made: -Registered user contr...
Behavior after contribution is made:
-Registered user contributes towards gift for Registered Gift Recipient -> redirect back to Registered Gift Recipient’s public wish list (currently redirects to Registered User’s Public Wish List)
-Registered user contributes towards gift for Registered Gift Recipient using shared wish list link -> redirect back to Registered Gift Recipient’s shared wish list
-Unregistered user contributes towards gift for Registered Gift Recipient using shared wish list link -> redirect back to Registered Gift Recipient’s shared wish list
-Unregistered user contributes towards gift for Registered Gift Recipient using shared gift link -> redirect back to Registered Gift Recipient’s shared wish list
***Please also note that we have been experiencing a big issue that after contribution, the checkout does not refresh and item is not removed from cart. Please look at this issue when fixing the above***
Medium
  the issue with a broken redirect was a glitch when we were fixing the comments for additional gifts. Now, after a successful payment, the user is automatically redirected to the "public wish list" for registered users and for non-registered, user is redirected to the "public profile and wish list" of the user's funded gift. Closing this ticket.
Hi Max,
As per screen recording provided, the behavior does not seem to be implemented. For registered user contributes to registered gift recipient after submitting it goes back to the registered user's public wish list in which it should go to registered gift recipient's wish list. Also after unregistered user contributes to registered gift recipient it goes back to cart of unregistered user.
Screen-Recording-2024-04-02-at-10.51.00.mov
: since this is an enhancement of the existing working functionality, it is considered to be addressed in the project after launch. Such enhancements were discussed on the Zoom call, and the decision was made to move to MVP2.
When was this recording made? And how long would this redirect take? I am ok with this being fixed right after launch, but do not believe it is part of MVP 2 as it should be redirected the correct way.
 Moving forward, I will run all recordings through AI and have transcribed scripts, who said what, and when, so we will not have any confusion. 
It will take us about 30 min to fix, but about 30 min or so to test after the fact the fix; This is an example of what enhancements are adding up all the time. 
We will adjust this after the launch. Please make a note of this task.
Done. As stated, we will implement after launch as per Max response.
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedMarch 27, 2024 3:05 PM
  • UpdatedMay 2, 2024 12:05 AM
CHIPED-472 CONTRIBUTION FOR NON-REGISTERED ANONYMOUS USER We were testing the Anonymous contribution section and notic...
We were testing the Anonymous contribution section and noticed that there was an error for making Contribution as a Non-Registered Anonymous User.
We will need to fix the below for a Contribution made by a NON-REGISTERED ANONYMOUS USER,
1 when you check “Anonymous”, user should be able to add their name to the “Name displayed on contribution”, so it will only show up on the contribution email ***It will show as “anonymous” on Public comments***
2 Create an “i” info button next to “Make Anonymous Gift”. Pop-up will say:
When selected, contribution name will publicly be displayed as “Anonymous”, along with the gifter’s comments. Note: “Name displayed on contribution” will only be visible to the gift recipient.
*Behavior Note- We do not need to edit REGISTERED ANONYMOUS CONTRIBUTION: if you select anonymous, the “Name displayed on contribution” will show the user’s given registered name*
Let me know if you need more explanation on this as the team came up with different scenarios and we all deemed it necessary for us to fix.
High
 the following enhancements will be adjusted after the website launch (as part of MVP2): 1) ability to edit their name in "Name displayed on contribution" field
2) Create an “i” info button next to “Make Anonymous Gift”. Pop-up will say:
When selected, contribution name will publicly be displayed as “Anonymous”, along with the gifter’s comments. Note: “Name displayed on contribution” will only be visible to the gift recipient.
----
Reason: The functionality enhancements after the initial implementation as agreed.
Done. We will revisit on MVP 2
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedMarch 27, 2024 12:00 AM
  • UpdatedMay 10, 2024 2:56 PM
CHIPED-463 Gift Images look bigger Hi. Image provided, can we please improve the responsiveness...
Hi. Image provided, can we please improve the responsiveness of the image the specific gift makes it bigger on my MacBook Pro 14"
Medium
 Good day, Charles!
If we change the size of the images (which we retrieve from Amazon), we need to consider a process that will adapt them for both the desktop and mobile versions.
This process will take a lot of time because we need to implement conversion for each image and make them the same size.
Changing the size could result in a loss of visibility of the gift.
Currently, the images are displayed without critical errors.
Discuss with Maxim the implementation plan for this task.
Done. Thank you for the explanation. Will speak with Max
  I think this is done. 
Done
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedMarch 19, 2024 11:37 AM
  • UpdatedAugust 21, 2024 9:36 AM
CHIPED-458 Admin-User-Referral Code not working Hi Team On admin, user, edit, referral code. I tried to ...
Hi Team
On admin, user, edit, referral code. I tried to go in and type Welcome5 on the referral code (it was empty as I didn’t add during account creation) to give the user the $5 promo code. Unfortunately the system gives an error message. Can we please look to fix as we need to be able to apply the referral code for customers for customer service reasons in case we deem it necessary. Please see attached photos/video. Thank you
High
  
These two fields are used for an influencer. If the administrator is assigning to this user a specific code, and for that code, the influencer will earn referral money in the system. 
If you have not entered the reference code but want to give $5.00 to a user in the admin section.
You just simply enter that amount;
Hi Max
As per clip, we added manually $5 to my account (GiftTag @TESTING) but we noticed 2 things:
1 at checkout, the section to apply the $5 referral credit does not appear for me to apply to my gift $50 or more
2 on admin section we do not see the "REFERRAL CODE" populated on main screen. on edit details, it is grayed out and unable to enter. FYI, I added the $5 manually, but Luis' 2 accounts added the Welcome5 at registration and his profiles do not show the "REFERRAL CODE" showing either. His profiles he checked are @LUTESTING1 and @LUTEST10
Lutesting1-no-referral-code-showing.png Task-458-Referral-code-not-showing.mp4
Добрый день, Чарльз!
Мы скорректировали расчеты бонусов в размере 5 долларов.
Кроме того, теперь работает система добавления реферальных сумм в админ-панели.
Пожалуйста, взгляните на скриншот:
https://prnt.sc/8zG9T0W0VTdu .
Hello - We did not see a response from you as this was just sent back with no reply, but we researched further and have the below comments:
1 We understand you may simply just add the $ Bonus Money if you manually add without a code, however we noticed A) There is no record meaning maybe “Referral Code” needs to say MANUAL, and possibly have a NOTES SECTION so we can record for audit purposes. B) The Info message will be confusing as it will say “only towards your FIRST GIFT of $50 or more”. It’s not the worse thing for now, but we will need to address in MVP 2 and need the credit section working. (Reference GiftTag: AlexTesting2)
2 GiftTag: TESTING. It currently has $5 in promotional credit however we noticed that “Referral Code” in the main screen is not populating with code used. It is also not shown when you click on User details section (just the $5 is showing). There is no way for us to track/trace what code they used for audit.
What-Referral-Code-used.png ReferralCodenotpopulating.png
Hi, Charles!
As it MVP2 task please close it and create a new one with MVP 2 tag.
done. Will confirm new further enhancements are reflecting this function correctly
Done Done --
  • Client_resolved
  • Design
  • MVP2
  • CreatedMarch 18, 2024 1:05 PM
  • UpdatedMay 2, 2024 10:56 PM
CHIPED-431 ADMIN - capturing users who opt out of receiving mailing As agreed w Max on 2/23, he will add in admin section to cap...
As agreed w Max on 2/23, he will add in admin section to capture who has clicked the terms of service (the date as well) and the ones who opt out of receiving mail notifications (other than contribution /gift/receipt etc)
Medium
 Hi, Amine!
Please checkthis task it should be done.
You can find "Receive updates" column at he admin panel > users
Done thank you
resolved per Charle's request (Charles and Luis verified and asked for this task to be closed/deleted)
Done Done --
  • Client_resolved
  • Development
  • MVP2
  • CreatedMarch 2, 2024 1:12 PM
  • UpdatedAugust 18, 2024 11:36 PM

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